2011-2012 Milestone Report

2011-2012 Milestone Report

Reach for the Stars

Introduction• Current Conditions

There have been many changes at the state levelNew rules and restrictionsSmaller BWDB - more engaged

individuals Possible dismantling of local one-stop

systemBroward County online ads increased

by nearly 24% to 23,430 over September 2011

WF1 - Goals• The BWDB has adopted the goals below

Increase the sustainability of the workforce system

Maintain our roles as workforce development leaders

Employer and job seekers choose the one-stop for services

Adjust services to maximize employment and training opportunities for targeted populations

• The milestones support one or more of our goals

GOAL: SUSTAINABILITY

New Funds• Local and State grants awarded:

Facilitated 5 State Incumbent Worker Training grants totaling $114,511 assisting 72 employees

Coordinated 2 Quick Response Training Grants totaling $544,791 for 488 employees

• New Unrestricted Revenue:$280,610 since the Ticket to Work Program

inception $1,350 - Ready to Work Program

New Funds• WF1 Received:

$42,751 two year grant to serve customers with disabilities

$1.66 million from CSC and the City of Ft. Lauderdale for the summer youth program

$2,915,638 added to our $24,307,828 PY 11-12 formula allocation totaling $27,223,466

$600,000 - 3 year grant to provide entrepreneurial training through the Business Advocacy and Self-Employment Consortium Grant

GOAL: MAINTAIN OUR ROLES AS WORKFORCE DEVELOPMENT LEADERS

Leadership• Investments in the Future:

Serve on FWDA Board of DirectorsWork on state policy issuesServe on board of national organizations

USA Works!United States Conference of MayorsNational Workforce Association

“Go to” for month unemployment figures and commentary

Community Involvement• WF1 staff participates in approximately 40

Broward County and Statewide committeesGreater Fort Lauderdale Alliance Governor’s

Council, Board of Directors, and action teams.School Board task force teamsChair Taskforce on Reauthorization for National

Workforce Association Disabilities Broward Business Leadership

Network and Connections eventsCoordinating Council of Broward and Quality of

Life CommitteeUrban League’s Center for Working FamiliesPermitting Action Team Committee

Community InvolvementFlorida 8 Regional

Economic Development / Workforce PlanningGreen Workforce Think

TankPort Everglades

Advocacy TeamComprehensive

Economic Development Strategy Committee

Six Pillars: Talent Supply and Education Team

7/50 Regional Economic Development Plan

Broward County’s Gang Task Force

Broward Community Foundation

Long Term Recovery Coalition/BCRC Steering Committee

Veteran’s Symposium United Way Vets

Committee

Community InvolvementBroward College Industry Advisory CommitteesBroward County Coordinating Board for

Transportation Disadvantaged Center for Working Families Fundraising

CommitteeCSC’s Special Needs Advisory Coalition -

Transition to Independence CommitteeCo-Chair of CSC’s Youth Strategic Plan

Employment CommitteeBroward School’s Career Placement Advisory

CouncilChair of the State Workforce IT GroupState Finance Officer’s Group

Community InvolvementEarly Learning

Coalition, ByLaws, Nominating and Personnel Committee

Broward Workshop’s Education & Youth Advocacy Committee

Justice Community

Speaker and Moderator Senior Executive

Orientation South Florida

Manufacturing Association

Leadership Broward Leadership Ft. Lauderdale Ex offender taskforce Education Panel, Broward

Community Foundation

Community Involvement• Participated in 66 community events reaching

10,000 job seekers Veteran Job Fair sponsored by Congresspersons

Ted Deutch and Debbie Wasserman Schultz Congresswoman Debbie Wasserman Schultz

Small Business Workshop State Representative Gwendolen “Gwyn” Clarke-

Reed Empowerment Symposium National Women’s Career Expo City of Plantation Economic Development

Summit City of Ft Lauderdale Stars, Stripes & Sun

Veterans Fair

Community Involvement Southern Florida

Minority Supplier Development Council 27th Annual Business Expo

Transition to Life Summit – youth with disabilities

Broward Children’s Summit

Minority Development & Empowerment, Inc., and the African American Library Job Fair

2012 Disability Expo Human Resources

Assoc. Broward County Veteran Event

Disability, Employment and Leadership Celebration

South Florida Regional Transportation Association Job Fair

Community Involvement• Assisted Community-based Organizations with

grant applications Susan B. Anthony Recovery Center –

Comprehensive Residential Family Treatment Projects

State of Florida – Disability Employment Initiative Children’s Home Society – Kinship care Florida Logistics and Distribution Consortium –

Career pathways in Global Logistics, Logistics and Supply Chain Management, and Transportation and Logistics

Urban League of Broward County – OJT for young offenders

Community Involvement American Society of Transportation and

Logistics –connecting workers with opportunities available in the shipping, logistics and maritime industries

Technology Improvements• Internal Technology Improvements

Designed a self-service Electronic Sign-in System for customers to reduce wait and improve customer flow

Implemented an on-line Soft Skills training for customers after hearing the voice of the employer

Created an additional computer lab at the North One-stop to meet the customers needs

Upgraded the servers at each one-stop center to improve the speed and performance

Over 21,000 people viewed online orientations last program year

Technology Improvements• External Technology Improvements

Made wireless access available in each of the one-stop centers for employer recruitments

Per board policy donated 222 computers to youth in our programs to address the digital divide

Monitoring• State program monitoring .08% error rate• State fiscal monitoring

Resulted in no findings after resolving the “Letter of Credit” as a non interest transaction

• THLW program monitoring findings decreased 31% from the previous year

• THLW fiscal monitoring findings decreased 53% from the previous year

GOAL: EMPLOYERS AND JOB SEEKERS CHOOSE THE ONE-STOPS FOR SERVICES

Program Highlights• State’s PY 11-12 year end report

WF1 exceeded performance99.4% WIA Entered Employment Rate for

Adults and Dislocated Workers93.4% Out-of-School Youth Outcome Rate54.9% WTP All Family Participation Rate

(State Goal = 50%)• WF1 Quality Assurance Surveys

99% customer satisfaction with those who participated in our workshops

91% satisfaction with the WF1 website 9.6 rating out of 10 for customer

exit satisfaction

Program HighlightsTicket to Work

WTPREA

SNAPVeterans

• #2 out of 130 workforce Employment Networks in the nation

• 1 of 5 workforce Employment Networks in the nation that had over 200 Tickets assigned

• #2 in the “Big 7” for All Family and 2-Parent Participation Rate

• Completed the required 8,198 REA assessments and volunteered to help the State meet their REA Grant goal by conducting an additional 2,149 assessments

• #1 in the state for Entered Employment• # 3 in the “Big 7” for PY 11-12 behind

2 regions with military bases

2011/12 Awards/Achievements• Mason Jackson selected by the Florida Economic

Development Council as the 2012 Toni Jennings Workforce Development Professional of the Year.

• Greater Fort Lauderdale Alliance Governor’s Council Award

• Susan Leventhal received the FWDA Workforce Development Champion in 2011

• Mentored 5 workforce boards in the Ticket To Work/Disability Navigator Program

• 13 internal promotions, retaining high performing staff

2011/12 Awards/Achievements

• Presented at the Department of Labor conference regarding SYEP best practices

• Presented at Florida Workforce Summit regarding WF1’s SNAP and Youth Programs

Marketing Initiatives• Mason interviewed by National

Business Report on On-the-Job Training initiative

• Carol Hylton and Vets Representative interviewed by Ron St. John of Magic 102.7

• Developed new youth friendly web page

• New youth recruiting initiatives

Marketing Initiatives• WF1 was mentioned in over 25 print and online

articles including a front page story on OJT.• Two national news outlets have filmed interviews

with the CEO, Employers, and OJT participants.• One national news story regarding WF1

programs to assist job seekers find a new career.• Assisted print and TV reporters with numerous

stories regarding unemployment, job search, career assistance, and veterans

GOAL: MAXIMIZING EMPLOYMENT AND TRAINING OPPORTUNITIES

Services Provided PY 11-12• 141,754 distinct customers serviced

4.8 % decrease from the previous year 262,197 customer visits

• Provided 2,103,769 services to job seekers• Provided 394,979 referrals to job orders - a 15.1%

increase over last year• Provided 54,782 services to over 5,396 employers• Provided OJTs to 182 employers and 357 job seekers• Provided Work Experience opportunities to 128 long

term unemployed workers

Services Provided PY 11-12• Served 259 Ticket to Work participants - 17%

increase over last year• 1,658 participants awarded ITAs• 15,000 participants attended our workshops• Provided Rapid Response services to 22 employers

and 2,695 individuals• 153 placements as a result of mass recruitments

for Burlington, Marshalls, Hilton, Winn Dixie, and Saveology

• EUC able to immediately ramp up 6 days after receiving notice that the program was imposing new mandatory requirements on applicants.

Services Provided PY 11-12• Implemented Summer Youth Employment

1,024 youth were placed with 65 Employers at 335 worksites

90% of participants completed the program 98% of employers rated SYEP as ‘Very

Satisfied/Satisfied’ 95% of youth rated the 3-day Orientation

conducted ‘Very Satisfied/Satisfied’