2010 IAMFA 2010 IAMFA Keith McClanahan Keith McClanahan Facility Issues Facility Issues (928) 213-9767 (928) 213-9767 keithmcc@facilityissu keithmcc@facilityissu es.com es.com Benchmarking Benchmarking Summary Summary
Jan 05, 2016
2010 IAMFA2010 IAMFA
Keith McClanahanKeith McClanahan
Facility Issues Facility Issues
(928) 213-9767(928) 213-9767
[email protected]@facilityissues.comom
Benchmarking Benchmarking Summary Summary
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Bench . mark . ing: The search for industry best practices that lead to superior performance
Benchmarking - What Is It?Benchmarking - What Is It?
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Benchmarking Groups Benchmarking Groups Include…Include…
Museum and Cultural Institutions (IAMFA) Corporations with Multiple Sites Facility Managers Roundtable IFMA’s Utility Council Outsource Providers Telecommunications Distribution / Warehousing Research Facilities Benchmarking Group
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA BenchmarkingIAMFA Benchmarking
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA Benchmarking ParticipationIAMFA Benchmarking Participation
Facility Issues
YearYear 0077
0088
0099
1100
First time participantFirst time participant 88 2200
99 55
Previous participantPrevious participant 4422
4400
4422
4466
Total participationTotal participation 5500
6600
5511
5511
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA BenchmarkingIAMFA Benchmarking
Facility Issues
2010
2009
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA BenchmarkingIAMFA Benchmarking
Facility Issues
2010 2009
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Benchmarking Benchmarking Process:Process:
8. Repeat
1. Define Parameters & Reach Consensus
2. Benchmarking Partners
3. Gather Data
5. Focus on Those That Appear Better
4. Publish Comparisons
6. Implement Ideas
7. Track
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Steering Committee Steering Committee
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA Benchmarking – IAMFA Benchmarking – Steering CommitteeSteering Committee
Facility Issues
Major Responsibilities…
•Review and adjustment of survey questions•Assistance in identifying new participants•Format and layout of Report•Guidance in establishing the Benchmarking
Meeting Agenda•Always looking for ways to improve & add
value
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Benchmarking Process:Benchmarking Process:
1. Define Parameters & Reach Consensus
2. Choose Partners
3. Gather Data
4. Publish Comparisons
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA BenchmarksIAMFA Benchmarks
Facility Issues
2009 Median: 23.73 KWH/GSF
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA BenchmarksIAMFA Benchmarks
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA BenchmarksIAMFA Benchmarks
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA IAMFA Benchmarking – Benchmarking – Building LabelBuilding Label
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA BenchmarksIAMFA Benchmarks
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA BenchmarksIAMFA Benchmarks
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA BenchmarksIAMFA Benchmarks
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
IAMFA BenchmarksIAMFA Benchmarks
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Benchmarking data in the past Benchmarking data in the past year was used to… year was used to…
Set operating budget for a new museum California
Establish staffing levels for a new museum in Florida
Evaluate outsourcing optionsEvaluate energy targets for
cultural institutions in Australia
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Process:Process:
1. Define Parameters & Reach Consensus2. Choose
Partners
3. Gather Data
5. Focus on Those That Appear Better
4. Publish Comparisons
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Benchmarking WorkshopBenchmarking Workshop
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Benchmarking WorkshopBenchmarking Workshop
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Benchmarking WorkshopBenchmarking Workshop
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Benchmarking Benchmarking WorkshopWorkshop
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Evaluate New Evaluate New Lighting Lighting TechnologiesTechnologies
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Best Practices – Best Practices – Film StorageFilm Storage
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Best Practices – LED LightingBest Practices – LED Lighting
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Best Practices – High Tech Best Practices – High Tech MaintenanceMaintenance
LabelLabel ValueValue
SP01SP01123.2°F123.2°F
SP02SP02101.0°F101.0°F
78.4°F
116.1°F
80
90
100
110
SP01SP02
Facility Issues
Lighting PanelLighting Panel
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Reducing energy costs / consumption
Emphasis on sustainability and “green”
Outsourcing doesn’t seem to be a big issue this year.
Overall Trends …Overall Trends …
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Strategic Vision….
• No / Minimal surprises
• Understand Where They “Add Value”
• Up to date Strategic Plans
Overall Trends …Overall Trends …
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Service Levels:• Basic services• Additional services
(user pays)
Improving productivity• Handhelds• Wrench-time• Increasing PM
Overall Trends …Overall Trends …
Facility Issues
IAMFA Benchmarking SummaryIAMFA Benchmarking SummaryFacility Issues
IAMFA – PM PercentageIAMFA – PM Percentage
IAMFA PM Median: 54%
IAMFA Benchmarking SummaryIAMFA Benchmarking SummaryFacility Issues
IAMFA – Operating Cost ResultsIAMFA – Operating Cost Results
Cost savings from 2006 to 2010 is $3.11 per SFIAMFA Participant Savings = $91,434,000Average Participant Savings = $1,792,000
IAMFA Benchmarking SummaryIAMFA Benchmarking Summary
Thank You
Facility Issues
Questions