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2010 Census 2010 Census Field Data Collection Field Data Collection Automation (FDCA) Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium
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2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

Dec 21, 2015

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Page 1: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

2010 Census2010 Census

Field Data Collection Automation Field Data Collection Automation (FDCA)(FDCA)

Industry DayAugust 27, 2004

Census Bureau Auditorium

Page 2: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

2

AgendaAgenda

1:00 WelcomeMike Palensky, Chief, Acquisition Division

1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources

Division1:10 Field Data Collection: Vision

Preston Jay Waite, Associate Director for Decennial Census1:40 Field Data Collection: Automation

Barbara LoPresti, Chief, Technologies Management Office2:10 FDCA: Acquisition Approach

Michael Palensky, Chief, Acquisition Division2:30 Question & Answer Forum3:00 Conclusion – Mike Palensky

Page 3: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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AgendaAgenda

1:00 WelcomeMike Palensky, Chief, Acquisition Division

1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources

Division1:10 Field Data Collection: Vision

Preston Jay Waite, Associate Director for Decennial Census1:40 Field Data Collection: Automation

Barbara LoPresti, Chief, Technologies Management Office2:10 FDCA: Acquisition Approach

Michael Palensky, Chief, Acquisition Division2:30 Question & Answer Forum3:00 Conclusion – Mike Palensky

Page 4: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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AgendaAgenda

1:00 WelcomeMike Palensky, Chief, Acquisition Division

1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources

Division1:10 Field Data Collection: Vision

Preston Jay Waite, Associate Director for Decennial Census1:40 Field Data Collection: Automation

Barbara LoPresti, Chief, Technologies Management Office2:10 FDCA: Acquisition Approach

Michael Palensky, Chief, Acquisition Division2:30 Question & Answer Forum3:00 Conclusion – Mike Palensky

Page 5: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Field Data Collection: Vision

2010 Census

Preston Jay WaitePreston Jay Waite

Associate Director for Decennial CensusAssociate Director for Decennial Census

Page 6: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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What It Took To Conduct What It Took To Conduct Census 2000Census 2000

Space (an estimated 5 million sq. ft. of rental space)

12 Regional Census Centers

520 Local Census Offices

Maps

Over 20 million maps

IT Systems

10 major systems and numerous secondary systems

Equipment

About 15,000 personal computers

About 1,300 servers

Over 16,000 telephone lines

Recruitment and HiringRecruited 3.5 million applicants

Hired 860,000 positions for data collection/data capture

Page 7: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Census 2000 a Great SuccessCensus 2000 a Great Success But There is Still Room for ImprovementBut There is Still Room for Improvement

We did phenomenal work in the field, but:

It was very expensive

We were drowning in paper, and

We conducted unnecessary field interviews for late mail return households

Our systems worked, but they were developed at high risk and without an established enterprise architecture

Page 8: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Lessons Learned from Census 2000Lessons Learned from Census 2000

If we want to save money in Census 2010, we must do so in the field

If we want to save money in the field, we must reduce workload, paper and people

If we want quality improvement, we must reduce operational risk in our IT systems and simplify enumerator work assignments

If we want to achieve our 2010 Census goals, operational testing of design infrastructure must continue in the decade

Page 9: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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The 2010 Census Reengineering The 2010 Census Reengineering PlanPlan

Goals of the 2010 Census

Improve accuracy

Reduce risks

Contain costs

Provide more relevant data

Page 10: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Field Data CollectionField Data CollectionVision for 2010Vision for 2010

More efficient and accurate field data collection methods without sacrificing data quality

Use hand held computers (HHCs) with GPS technology for:

Determining accurate locations of housing units

Address and map updating activities

Nonresponse followup and other field data collection operations

Reduce paper data capture

Reduce NRFU workload by updating enumerator work assignments daily based on late mail returns

Page 11: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Field Data CollectionField Data CollectionPotential BenefitsPotential Benefits

Increased quality of data – GPS and embedded quality assurance

Reduction in costs for field data capture

Reduction in NRFU interviews – by providing daily updates on late mail returns

Reduced real estate costs – less space required for our 500+ temporary offices

Page 12: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Field Data CollectionField Data CollectionThe Challenges The Challenges

Reliability of technology – we only have one shot at this – it has to work

Temporary work force (average of 8 weeks)

Size of workforce limits experience level we can requireLimited time to trainDevices and software must be easy to use

QualityCan’t let technology get in the way of conducting a quality interviewHas to produce consistent results

Security - Census data must be protected under Title 13

Page 13: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Field Data CollectionField Data CollectionCosts Costs

HHCs for 500,000+ Enumerators at peak

Assume each unit of HHC will cost $300 - sound feasible?

The FDCA Contract will be One Component of Our Total Estimated Cost for Field Data Collection Automation Program

Total cost for all FDCA efforts (including HQ staff, all Field Systems, and infrastructures) - approximately $845 million

Hardware Operating Systems

GPS modules and map applications

Security

Deployment/integration

Page 14: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Where We Are NowWhere We Are Now

2004 Census Test operations are nearly complete

Preliminary data on HHCs indicate feasibility

HHC evaluations will be completed by early next year

Page 15: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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AgendaAgenda

1:00 WelcomeMike Palensky, Chief, Acquisition Division

1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources

Division1:10 Field Data Collection: Vision

Preston Jay Waite, Associate Director for Decennial Census1:40 Field Data Collection: Automation

Barbara LoPresti, Chief, Technologies Management Office2:10 FDCA: Acquisition Approach

Michael Palensky, Chief, Acquisition Division2:30 Question & Answer Forum3:00 Conclusion – Mike Palensky

Page 16: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Field Data Collection Field Data Collection Automation:Automation:

Program Scope for theProgram Scope for the 2010 Census2010 Census

Barbara M. LoPrestiBarbara M. LoPresti Chief, Technologies Management OfficeChief, Technologies Management Office

Page 17: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Presentation OverviewPresentation Overview

Scope of the Field Data Collection Automation (FDCA) Program

Field Data Collection Environment

FDCA Technical Challenges

Page 18: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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FDCA Program Elements

Automation Support Services

Field Systems Integration and Services ManagementDevelopment, Integration, Test, Deployment, Quality Assurance,

Project Management

Data Collection andAdministrative Applications

Field Operations ControlData Collection InstrumentsAdministrative Applications

Telecom ServicesData, VoiceFixed, Mobile

Back Office ServicesEmailFile SharesDirectoriesWeb Hosts

Operations SupportDeploymentTrainingAsset ManagementSystem AdministrationHelp DeskMaintenanceDisposition

SecurityTitle 13Security Operations

Field Office Automation Equipment

PCs, Printers, PlottersLANsOffice Automation SoftwareTelephonesOther Equipment

Mobile Computing Equipment

Laptops, tablet PCs, GPS, HHCs

Page 19: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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FDCA Program Elements

Automation Support Services

Field Systems Integration and Services ManagementDevelopment, Integration, Test, Deployment, Quality Assurance,

Project Management

Data Collection andAdministrative Applications

Field Operations ControlData Collection InstrumentsAdministrative Applications

Telecom ServicesData, VoiceFixed, Mobile

Back Office ServicesEmailFile SharesDirectoriesWeb Hosts

Operations SupportDeploymentTrainingAsset ManagementSystem AdministrationHelp DeskMaintenanceDisposition

SecurityTitle 13Security Operations

Field Office Automation Equipment

PCs, Printers, PlottersLANsOffice Automation SoftwareTelephonesOther Equipment

Mobile Computing Equipment

Laptops, tablet PCs, GPS, HHCs

Page 20: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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FDCA Program Elements

Automation Support Services

Field Systems Integration and Services ManagementDevelopment, Integration, Test, Deployment, Quality Assurance,

Project Management

Data Collection andAdministrative Applications

Field Operations ControlData Collection InstrumentsAdministrative Applications

Telecom ServicesData, VoiceFixed, Mobile

Back Office ServicesEmailFile SharesDirectoriesWeb Hosts

Operations SupportDeploymentTrainingAsset ManagementSystem AdministrationHelp DeskMaintenanceDisposition

SecurityTitle 13Security Operations

Field Office Automation Equipment

PCs, Printers, PlottersLANsOffice Automation SoftwareTelephonesOther Equipment

Mobile Computing Equipment

Laptops, tablet PCs, GPS, HHCs

Page 21: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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FDCA Program Elements

Automation Support Services

Field Systems Integration and Services ManagementDevelopment, Integration, Test, Deployment, Quality Assurance,

Project Management

Data Collection andAdministrative Applications

Field Operations ControlData Collection InstrumentsAdministrative Applications

Telecom ServicesData, VoiceFixed, Mobile

Back Office ServicesEmailFile SharesDirectoriesWeb Hosts

Operations SupportDeploymentTrainingAsset ManagementSystem AdministrationHelp DeskMaintenanceDisposition

SecurityTitle 13Security Operations

Field Office Automation Equipment

PCs, Printers, PlottersLANsOffice Automation SoftwareTelephonesOther Equipment

Mobile Computing Equipment

Laptops, tablet PCs, GPS, HHCs

Page 22: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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FDCA Program Elements

Automation Support Services

Field Systems Integration and Services ManagementDevelopment, Integration, Test, Deployment, Quality Assurance,

Project Management

Data Collection andAdministrative Applications

Field Operations ControlData Collection InstrumentsAdministrative Applications

Telecom ServicesData, VoiceFixed, Mobile

Back Office ServicesEmailFile SharesDirectoriesWeb Hosts

Operations SupportDeploymentTrainingAsset ManagementSystem AdministrationHelp DeskMaintenanceDisposition

SecurityTitle 13Security Operations

Field Office Automation Equipment

PCs, Printers, PlottersLANsOffice Automation SoftwareTelephonesOther Equipment

Mobile Computing Equipment

Laptops, tablet PCs, GPS, HHCs

Page 23: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Address Canvass

Group Quarter Validation

Special Place Advance Visit

Military Advance Visit

Group Quarter Enumeration

Service Based Enumeration

Military Group Quarter Enumeration

Update/Leave

Update/Enumerate

Enumeration Hotels/Motels

Transient Night

NonResponse Followup

Coverage Followup

2010 Field Operations By 2010 Field Operations By Calendar Year QuarterCalendar Year Quarter

Page 24: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Field Operations - EnvironmentField Operations - Environment

No “startup” timeSolution must work from Day One

Staff fully productive at the end of training

Vary in Size/ScaleUrban/Rural/Mountain/Desert/Alaska/ Puerto Rico deployment

Solution must work everywhere, every time

High turnover (both office and field staff)Limited technical training

Solution must provide usability

Page 25: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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FDCA - Technical ChallengesFDCA - Technical Challenges

ScalabilityEquipment deployments/dispositionsSoftware applicationsTelecommunicationsTechnical Support

RobustnessMeets requirements of numerous field operations24 hour/7 day accessibility at peakStable, proven technology – “Right the first time”Field worker equipment must function in variety of physical conditions

Page 26: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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FDCA - Technical Challenges FDCA - Technical Challenges cont’dcont’d

Usability

All applications must be simple to use, intuitive

Consistent look and feel

Easy to train/support

Field worker equipment must be easily portable

Extensive reporting capability

Supportability

Standard configurations

Minimize time to resolution (minutes) and data loss

Page 27: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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FDCA - Technical Challenges FDCA - Technical Challenges cont’dcont’d

Agility

Supports quick movement of equipment, software and data

Supports timely implementation of new operations or applications

Supports timely implementation of contingency plans

Page 28: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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FDCA - Technical Challenges FDCA - Technical Challenges cont’dcont’d

Integration

Data collection applications (field operations control) and administrative applications (payroll, personnel)

Systems/applications with external systemsSocial Security Administration

HQ processing system

Seamless look and feel

Page 29: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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FDCA - Technical Challenges FDCA - Technical Challenges cont’dcont’d

Security

Title 13 United States Code

Physical and data security meets all federal regulations, standards, policies

Page 30: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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2010 Census Dress Rehearsal2010 Census Dress Rehearsal

Full and final operational test of 2010 Census design

Field operations begin Spring 2007

Requires timely delivery of Office equipment and systems connectivity (January 2007)

Administrative applications ( January 2007)Recruiting, personnel, payroll

Data collection equipment/systems/applications for Address Canvass (February 2007)

Short design/development window

Page 31: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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Industry EngagementIndustry Engagement

We want ideas from Industry on how to solve the

Technical,

Logistical, and

Operational Challenges

Page 32: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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AgendaAgenda

1:00 WelcomeMike Palensky, Chief, Acquisition Division

1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources

Division1:10 Field Data Collection: Vision

Preston Jay Waite, Associate Director for Decennial Census1:40 Field Data Collection: Automation

Barbara LoPresti, Chief, Technologies Management Office2:10 FDCA: Acquisition Approach

Michael Palensky, Chief, Acquisition Division2:30 Question & Answer Forum3:00 Conclusion – Mike Palensky

Page 33: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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FDCA Acquisition ApproachFDCA Acquisition Approach

Michael L. PalenskyMichael L. Palensky

Chief, Acquisition DivisionChief, Acquisition Division

Page 34: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

FDCA Fiscal Year TimelineFDCA Fiscal Year Timeline – Industry Day – Industry Day

1/1/05

FDCARequest

forProposal

(Estimated)

FDCAContractAward

(Estimated)

LocalCensusOffices

Open forDress

RehearsalBegin

Operationsfor

DressRehearsal

Design, Develop, Integration, Test, Implement

2nd Quarter 3rd Quarter 4th Quarter 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter

10/1/05

1st Quarter 2nd Quarter

10/1/06

FY 2006FY 2005 FY 2007

1/1/06 4/1/06 7/1/06 1/1/07 4/1/074/1/05 7/1/05

Page 35: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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AgendaAgenda

1:00 WelcomeMike Palensky, Chief, Acquisition Division

1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources

Division1:10 Field Data Collection: Vision

Preston Jay Waite, Associate Director for Decennial Census1:40 Field Data Collection: Automation

Barbara LoPresti, Chief, Technologies Management Office2:10 FDCA: Acquisition Approach

Michael Palensky, Chief, Acquisition Division

2:30 Question & Answer Forum

3:00 Conclusion – Mike Palensky

Page 36: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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AgendaAgenda

2:30 Question & Answer Forum

Panelists:

Teresa Angueira, Chief, Decennial Management Division

Barbara LoPresti, Chief, Technologies Management Office

Mike Palensky, Chief, Acquisition Division

Janet Cummings, Assistant Chief for Decennial Management, Analysis, and Special Censuses, Field Division

Gail Leithauser, Assistant Chief for Geography and Data Collection, Field Division

Violeta Vazquez, Assistant Chief for Field Data Collection, Decennial Management Division

Page 37: 2010 Census Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium.

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AgendaAgenda

1:00 WelcomeMike Palensky, Chief, Acquisition Division

1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources

Division1:10 Field Data Collection: Vision

Preston Jay Waite, Associate Director for Decennial Census1:40 Field Data Collection: Automation

Barbara LoPresti, Chief, Technologies Management Office2:10 FDCA: Acquisition Approach

Michael Palensky, Chief, Acquisition Division2:30 Question & Answer Forum

3:00 Conclusion – Mike Palensky