2010 ANNUAL REPORT - FCSSAA · 2017-11-19 · 1 MESSAGE FROM THE PRESIDENT . It is with great pleasure that I welcome delegates from across Alberta to our 2010 FCSSAA Power of Prevention

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SSEECCTTIIOONN 11 FFCCSSSS AASSSSOOCCIIAATTIIOONN Message from the President .............................................................. 1 Objectives of the FCSS Association ................................................... 3 Membership List ................................................................................. 4 Map of FCSSAA Regions ................................................................... 6 Appointing/Electing Regional Representatives ................................... 7 Role of Regional Representative ........................................................ 9

SSEECCTTIIOONN 22 22001100 BBUUSSIINNEESSSS MMEEEETTIINNGG Business Meeting Agenda................................................................ 10 Procedural Advisor/Parliamentarian ................................................. 11 2009-10 Board Members.................................................................. 12 Minutes of November 27, 2009 Annual Meeting .............................. 13 Report on 2009 Resolutions ............................................................. 19 Communication and Marketing Committee Report ........................... 22 FCSS Education Bursary Committee Report ................................... 24 Strategic Plan Accomplishments in 2010 ......................................... 25 Strategic Plan 2011-2014 ................................................................. 27 Financial Statements August 31, 2010 ............................................. 33 2010-11 FCSSAA Budget ................................................................ 48

SSEECCTTIIOONN 33 RREESSOOLLUUTTIIOONNSS SSEESSSSIIOONN Rules of Order for Resolutions Session ........................................... 52 Resolutions 01 - 08 .......................................................................... 54

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MMEESSSSAAGGEE FFRROOMM TTHHEE PPRREESSIIDDEENNTT It is with great pleasure that I welcome delegates from across Alberta to our 2010 FCSSAA Power of Prevention conference and Annual General Meeting. Our theme this year, “Kaleidoscope of Communities” focuses on trends, tales and tools to help our kaleidoscope of communities become stronger and more resilient by promoting the social development of children and their families, and enriching and strengthening family life by helping people develop skills to function more effectively within their own environment. 2010 has been another year of growth for our Association and for FCSS. 198 of the 204 FCSS Programs in the province are members of the FCSSAA. And we continue to build our membership as more and more local FCSS funded agencies join us Associate members. Provincially, FCSS programs reach out to 99.8% of the province’s population; less than 5,400 Albertans live in communities not participating in FCSS! Six municipalities joined the FCSS Program since our AGM last year and all are members of the FCSSAA, either individually or as a member of a multi-municipal FCSS Program. While the provincial FCSS grant allocation didn’t increase in 2009-10, it wasn’t reduced, as so many government programs were. The provincial grant allocation remained at nearly $75 million, with municipalities and Métis settlements contributing approximately $19 million, for a total of nearly $94 million invested in FCSS programming throughout the province. As well, municipalities and Métis settlements contributed more than $11 million over their 20% contribution. 2010 was another busy year for your Association Board members who worked diligently and effectively on your behalf to ensure the governance of our Association is strong and that we are responding to our members’ needs. Regionally and provincially, your Board continued to strength collaborations with several provincial organizations and government ministries to act on resolutions, to address emerging issues that impact FCSS and non-profit organizations, and to respond to local FCSS Program needs. More information about ongoing work and initiatives is provided in the reports from our various committees, during our AGM. As you’ll hear from the reports, 2011 will again be a busy year for your Association Board! 2010 was the third year that FCSS participated as a key stakeholder in the Ministry’s business planning process. As you know, sessions were held during our spring regional meetings for FCSS input into the Ministry’s 2011-2014 Business Plan. Your participation provided valuable feedback on issues important to FCSS; on behalf of the FCSSAA Board, thank you for ensuring the FCSS voice was heard. Regrettably, we’ll be saying goodbye to several members of our FCSSAA Board: Regional Representatives Gunnar Albrecht, Gina Armstrong, Irene Heath, Hamish Kerfoot, Barbara Lacey and Lesley Vandemark, and Directors’ Network Representative Donelda Laing. These tremendous folks have dedicated innumerable hours and limitless energy to FCSS locally and provincially, and we will miss their participation at the FCSSAA Board. I thank them all for their important and valued contributions. Most significantly, our good friend and colleague, Joe Ceci will not be returning. As most of you know, Joe is retiring from public life after 15 years as an Alderman with the City of Calgary. Joe has been a member of the FCSSAA Board, in various capacities, for the full 15 years. His

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leadership, wisdom and humour will be missed at the Board table - we know that his unwavering dedication to, and advocacy for, FCSS will continue in his ‘retirement’! I would also like to thank Minister Yvonne Fritz for her support of FCSS. She was appointed Minister of Children and Youth Services in January 2010, and in the short time we’ve had together, her commitment to preventive social services has been clear. I would like to extend sincere appreciation for the hard work the Minister does on our behalf. And the support and dedication of our good friends Ken Dropko, Joyce Mellott, Debbie Trachimowich, Veronica Facundo is, as always, outstanding. Thank you all. As you know, this is my final year as President of the FCSS Association. I’m proud and honoured to have served as your President for the past three years and I sincerely thank you for giving me the opportunity. Although I will be serving as Past President for another year, I’m going to miss my intense involvement with FCSS at the provincial level. But I have no doubt whatsoever that this incredibly strong FCSS Association will continue providing leadership and support to our province’s social infrastructure network. Most importantly, I would like to extend a sincere thank you to all FCSS boards, directors, staff and program volunteers - it’s your dedication and hard work locally, regionally and provincially that makes FCSS an outstanding program! As we listen to the speakers and presenters at our conference, let’s remember how our differences and strengths help us to build a stronger kaleidoscope of communities. As we receive reports on the various work accomplished throughout the year, as we review next year’s Strategic Plan and budget, and as we begin our debate on the important resolutions before us, let’s remember that together we represent a major part of the province’s social infrastructure. I hope to be able to chat with as many of you as possible over the next few days we are together. And I hope you find enough time to visit with old friends and colleagues, meet new friends and colleagues, and be renewed for exciting programs and projects back in your communities. Have a great conference, everyone! Sincerely,

Mary Ann Eckstrom

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OOBBJJEECCTTIIVVEESS OOFF TTHHEE FFCCSSSS AASSSSOOCCIIAATTIIOONN The FCSSAA is a partnership of FCSS programs in Alberta, based on common beliefs in: a. the value of prevention as a means of optimizing individual and community development; b. the importance of voluntarism and volunteers to create and nurture healthy and productive

communities; c. the benefit to local communities and municipalities of mutual support and cooperation; d. the need and value of creating and sustaining open communications with and among each

other; e. the need to collaborate in the research and analysis of social concerns; f. the importance of local autonomy for determining local service needs, priorities and delivery

mechanisms. The objectives of the FCSSAA are: 1. To strengthen and maintain a structured system of networking and sharing of information and

expertise amongst communities, boards and staff. 2. To investigate and pursue common issues and concerns affecting municipal preventive social

programs and those boards and other groups duly appointed by a Local Authority to administer such programs.

3. To advocate on behalf of local communities and programs to the general public, municipal

governments, regional service/governance bodies, provincial agencies and authorities, and national agencies and authorities.

4. To provide orientation and education to individuals, communities, boards and staff via

conferences, training events and newsletters. 5. To provide assistance regarding concerns or issues of a local or regional nature, where

possible, and when specifically requested, to individual FCSS boards or other groups duly appointed by Local Authorities to provide preventive social programs.

6. To develop critical tools to assist communities and programs to meet local mandates and

needs. (from the FCSSAA Constitution)

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FFCCSSSS PPRROOGGRRAAMMSS aanndd AASSSSOOCCIIAATTIIOONN MMEEMMBBEERRSSHHIIPP -- NNOOVVEEMMBBEERR 22001100

FCSS Association Member CALGARY/BOW RIVER Airdrie Banff Beiseker & District Big Horn MD partnered with Canmore Black Diamond Calgary Canmore Claresholm & District Cochrane Crossfield Foothills MD High River Irricana Longview Nanton Okotoks Rocky View County South East Rocky View Stavely Turner Valley Vulcan & District Wheatland County Willow Creek MD

partnered with Fort Macleod, Granum, Claresholm, Nanton, Stavely

EAST CENTRAL Amisk Andrew Bashaw Big Valley Botha Camrose & District Castor & District Cereal Consort & District Coronation & District Dewberry Donalda Drumheller Valley Empress Flagstaff Halkirk partnered with Castor, and

Coronation Hanna Kitscoty

Lamont (Town) Lamont County Lloydminster Mannville-Minburn-Innisfree Marwayne Minburn County partnered with Vegreville, and

Mannville-Minburn-Innisfree Oyen Paintearth County

partnered with Castor, and Coronation

Paradise Valley Provost & District Special Areas 2, 3, 4 Starland County Stettler & District Stettler County partnered with Stettler Tofield-Ryley-Beaver Vegreville & District Vermilion Vermilion River County Veteran Viking-Beaver Wainwright & District Youngstown EDMONTON/EVERGREEN Beaumont Bon Accord Brazeau County partnered with Breton, and

Drayton Valley Breton & Area Bruderheim Devon Drayton Valley & District Edmonton Fort Saskatchewan Gibbons Leduc (City) Leduc County Legal Morinville Parkland County Redwater Spruce Grove St. Albert

Stony Plain Strathcona County Sturgeon County NORTHEAST Alberta Beach

partnered with Lac Ste. Anne Athabasca & Area Barrhead & District Birch Cove partnered with Lac Ste. Anne Bonnyville & District Bonnyville MD

partnered with Bonnyville, and Cold Lake

Buffalo Lake Métis Settlement Cold Lake Elizabeth Métis Settlement Elk Point Fishing Lake Métis Settlement Glendon Kikino Métis Settlement Lac La Biche County Lac Ste. Anne County Mayerthorpe & Area Onoway partnered with Lac Ste. Anne Ross Haven partnered with Lac Ste. Anne Sandy Beach partnered with Lac Ste. Anne Silver Sands partnered with Lac Ste. Anne Sunrise Beach partnered with Lac Ste. Anne Smoky Lake (Town) Smoky Lake County South View partnered with Lac Ste. Anne St. Paul (Town) St. Paul County Sunset Point partnered with Lac Ste. Anne Thorhild County Two Hills Two Hills County partnered with Two Hills Val Quentin partnered with Lac Ste. Anne Vilna

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Waskatenau West Cove partnered with Lac Ste. Anne Westlock & District Wood Buffalo RM Yellowstone partnered with Lac Ste. Anne NORTHWEST Beaverlodge partnered with Grande Prairie

County Berwyn Big Lakes MD Birch Hills County Central Peace Clear Hills County East Prairie Métis Settlement Fairview & District Gift Lake Métis Settlement Grande Cache Grande Prairie (City) Grande Prairie County Green View Grimshaw High Level High Prairie partnered with Big Lakes Hines Creek Hythe Lesser Slave River MD Mackenzie County Manning & District Nampa/Northern Sunrise Northern Lights MD partnered with Grimshaw,

Manning, and Peace River

Northern Sunrise County partnered with Nampa Opportunity MD Paddle Prairie Métis Settlement Peace MD partnered with Berwyn, Grimshaw,

and Peace River Peace River Peavine Métis Settlement Rainbow Lake Saddle Hills County Sexsmith Slave Lake Smoky River Regional Swan Hills Wembley SOUTH Barons-Eureka-Warner Bassano Cardston Cowley partnered with Pincher Creek Crowsnest Pass Cypress County Fort Macleod & District Forty Mile Regional Granum Grasslands Regional Lethbridge Magrath & District Medicine Hat Pincher Creek & District Pincher Creek (MD #9) partnered with Pincher Creek Redcliff

WEST CENTRAL Alix Bentley Blackfalds Carstairs Clearwater Region Clive partnered with Lacombe & District Cremona Didsbury Eckville Innisfail Kneehill Regional Lacombe (Town) Lacombe County Ma-Me-O Beach Millet Mountain View County Olds Ponoka Red Deer & District Rimbey Sundre Sylvan Lake Wetaskiwin (City) Wetaskiwin County YELLOWHEAD Edson Fox Creek Hinton Jasper Whitecourt Woodlands County Yellowhead County

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• There are 204 FCSS Programs in the province • 198 are members of the FCSS Association • Associate Members: Action for Healthy Communities, Edmonton Lethbridge & District YWCA Bighorn MD McMann Family Services Bindeshwar Prasad Singh Medley Canadian Forces Base Candora Society of Edmonton P.A.C.E., Grande Prairie Community Adult Learning Society, Claresholm Ponoka Youth Centre Kerby Seniors Centre, Calgary WJS Associates, Edmonton Lesser Slave Lake Indian Regional Council YMCA of Edmonton Lethbridge Housing Authority Community and Information Referral Services (CIRS), Red Deer Western Rocky View Communities Development Society

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Representatives from the eight FCSS regions are chosen annually by each region to be members of the FCSS Association Board. Following are excerpts from the FCSSAA bylaws which outline the process for appointing/electing regional representatives.

The Members of the Board of Directors consists of... those people elected from, or appointed by the Regions as follows:

• One representative from each of the Northwest, Northeast, West Central, East Central, South and Yellowhead regions;

• One representative from the Edmonton area of the Edmonton-Evergreen region;

• One representative from the Evergreen area of the Edmonton-Evergreen region;

• One representative from the Calgary area of the Calgary-Bow River region;

• One representative from the Bow River area of the Calgary-Bow River region. Representatives from the Regions are elected or appointed at regional meetings whenever held, at which time those members present from the particular region may nominate and vote on the election of representatives for their respective regions. ... each regional representative on the Association Board must be on an FCSS Board that is an Association member in good standing. Members of the Association Board serve one year, or until their successors are elected or appointed.

Please ensure that your region appoints/elects your representative to the Association Board for 2010-11. Please provide the name of your representative to Heather Stromquist, Secretary of the FCSS Association, prior to the Annual General Meeting. The “Role of Regional Representative” is described on page 9. Please ensure that prospective candidates for Regional Representative are fully aware of the role, responsibilities and time commitment to being a regional representative - no surprises for future Regional Representatives, please! To be fair to FCSS Programs in a region and to the Association Board, careful consideration of the time (and energy) commitment to being a Regional Representative is important before accepting the position.

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After election of the FCSSAA President and Vice-President at the AGM, the full slate of Board members will be announced. For your convenience, following is a list of the FCSSAA regions with space to record names of Regional Representatives. Along with Directors’ Network representatives noted below, this will be your FCSS Association Board for 2010-11. ____________________________ President (elected at the AGM) ____________________________ Vice President (elected at the AGM) ____________________________ Calgary-Bow River Region (Calgary) ____________________________ Calgary-Bow River Region (Bow River area) ____________________________ East Central Region ____________________________ Edmonton-Evergreen Region (Edmonton) ____________________________ Edmonton-Evergreen Region (Evergreen area) ____________________________ Northeast Region ____________________________ Northwest Region ____________________________ South Region ____________________________ West Central Region ____________________________ Yellowhead Region Directors’ Network representatives to the 2010-11 FCSSAA Board, elected at the September 20109 Directors’ Network meeting, are: Mike Butler Edson FCSS Pyllis Collins Elizabeth Métis Settlement FCSS Penny Fox Smoky River Regional FCSS (Co-Chair, Directors’ Network) Maribeth Friesen Lacombe & District FCSS

(Co-Chair, Directors’ Network) Debbie Goeseels Claresholm & District FCSS

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RROOLLEE AANNDD RREESSPPOONNSSIIBBIILLIITTIIEESS OOFF RREEGGIIOONNAALL RREEPPRREESSEENNTTAATTIIVVEE Being a Regional Representative on the provincial FCSSAA Board requires a time commitment to attend board meetings, committee meetings and other special meetings/events, and to read related materials, in addition to regional responsibilities. Being an FCSSAA Board member is much more than simply attending a board meeting every 7 to 8 weeks. The role and responsibilities that Regional Representatives are expected to fulfill are: • To ensure ongoing two-way communication between the FCSSAA and FCSS Programs in the

represented region through such methods as: - sharing of FCSSAA Board meeting highlights, and - sharing of regional issues and concerns with the Association Board, and - gathering input to advise the Association Board.

• To attend FCSSAA Board meetings, held every 7 to 8 weeks, on Fridays, in Edmonton. The

meeting schedule for the year is set at the first meeting of the new Board in January. • If elected as Secretary or Treasurer of the Association, to attend Executive Committee

meetings with the President and Vice-President (held the evening before Board meetings), and Program Advisory Team (PAT) meetings as scheduled.

• To participate in committee work of the FCSSAA. This will involve a time commitment with

meetings held during the week in Edmonton and correspondence by phone and e-mail, in addition to regularly scheduled Board meetings. There are 5 to 7 committees of the Board in any year; board members typically participate on 2 committees.

• To promote and participate in regional FCSS meetings with the represented region at least

twice a year. • To report to Association Board meetings on FCSS related activities in the represented region. • If the represented region is co-host for the annual conference, the Regional Representative is

expected to report on conference planning activity at each Board meeting. Regional Representatives will be reimbursed by the FCSSAA for expenses incurred on Board approved activities. Per diems or honorariums are not paid. Since information sharing and networking with FCSS Programs in the represented region is a key responsibility, it is critical that Regional Representatives have administrative support from the FCSS Program of which they are a board member, to fulfill their responsibilities. Members of the FCSSAA Board serve one year, effective at the FCSSAA Annual General Meeting (AGM), held during the FCSSAA conference in November. It is the responsibility of the FCSS Program of which the Regional Representative is a board member to pay his/her expenses to attend the conference and AGM, even if he/she is not returning to the FCSSAA Board the following year. The term of office on the FCSSAA Board is from November to November. The same policy applies for the positions of FCSSAA President and Vice-President.

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A G E N D A

1. Call to Order 2. Approval of Parliamentarian (p 11) 3. Adoption of Agenda (p 10) 4. Adoption of Rules of Order for Resolutions Session (p 52-53) 5. Message from the President (p 1) 6. Introduction of 2009-10 FCSSAA Board (p 12) 7. Adoption of Minutes of November 27, 2009 Annual Meeting (p 13-18) 8. Business Arising from the Minutes

a. Report on 2009 AGM Resolutions (p 19-21) 9. Committee Reports

a. Communication and Marketing Committee (p 22-23) b. FCSS/PLC Education Bursary (p 24) c. Strategic Plan Accomplishments in 2010 (p 25-26) d. Strategic Plan 2011-2014 (p 27-32)

10. Report from Provincial FCSS Office 11. Treasurer’s Report

a. Adoption of 2009 Audited Financial Statements (p 33-47) b. Appointment of Auditors for 2011 c. Presentation of 2010-11 Budget (p 48-51)

12. Resolutions Session

Resolutions 01 - 08 (p 54-63)

13. Elections a. Election of President b. Election of Vice-President

14. Introduction of 2010-11 FCSSAA Board 15. Adjournment

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KEVIN P. FEEHAN, Q.C., LL.B. Kevin Feehan has practiced law since 1979 and is a partner in the firm of Fraser Milner Casgrain, in Edmonton. He is involved in a number of local, provincial and federal professional and community activities. Kevin has acted as Parliamentarian for the FCSSAA since 2003. He serves as Parliamentarian for Alberta Urban Municipalities Association (AUMA), Association of Alberta Municipal Districts and Counties (AAMDC), Alberta School Boards' Association, Alberta Catholic Schools Trustees Association, and many other local, provincial and federal organizations. Kevin instructs in "Parliamentary Procedure and Robert's Rules of Order", "Parliamentary Procedure and the Chairman" and "Parliamentary Procedure and the Board" and has several publications, including a 12 chapter DVD lecture on parliamentary procedures. Kevin is a Sessional Instructor at the University of Alberta, Faculty of Law. He is active in community affairs including as Chancellor of Newman Theological College and St. Joseph’s Seminary, Governor of St. Joseph’s College at the University of Alberta, Chair of Catholic Charities, and President of the Royal Lifesaving Society of Canada, Alberta and Northwest Territories.

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PRESIDENT Mary Ann Eckstrom

VICE PRESIDENT Jeff Carlson

SECRETARY Heather Stromquist

TREASURER Joe Ceci

REGIONAL REPRESENTATIVES CALGARY- Joe Ceci (Calgary FCSS) BOW RIVER Hamish Kerfoot (Cochrane FCSS) EAST CENTRAL Gunnar Albrecht (Flagstaff FCSS) EDMONTON- Wendy Lickasz (Edmonton FCSS) EVERGREEN Irene Heath (Gibbons FCSS) NORTHEAST Heather Stromquist (Lac La Biche County FCSS) NORTHWEST Lesley Vandemark (Green View FCSS) SOUTH Barbara Lacey (Lethbridge Community Services) WEST CENTRAL Gina Armstrong (Red Deer and District FCSS) YELLOWHEAD Marsh Hoke (Yellowhead County FCSS)

DIRECTORS’ NETWORK REPRESENTATIVES Phyllis Collins Elizabeth Métis Settlement Penny Fox Smoky River Region FCSS Co-Chair, Directors’ Network Maribeth Friesen Lacombe and District FCSS Debbie Goeseels Claresholm and District FCSS Donelda Laing City of Grande Prairie FCSS Co-Chair, Directors’ Network

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Family and Community Support Services Association of Alberta

MINUTES OF THE ANNUAL GENERAL MEETING NOVEMBER 27, 2009

Held at the Westin Hotel, Edmonton, Alberta

1. CALL TO ORDER

President Mary Ann Eckstrom called the meeting to order at 3:15 p.m. 2. APPROVAL OF PARLIAMENTARIAN

Mary Ann Eckstrom introduced Kevin Feehan as Parliamentarian for the AGM. There were no questions from the floor. Moved by Hamish Kerfoot (Cochrane FCSS), seconded by Lesley Vandemark (Green View FCSS), that Kevin Feehan be approved as Parliamentarian for the 2009 AGM. CARRIED.

3. ADOPTION OF AGENDA

Mary Ann Eckstrom referred delegates to the AGM agenda on p. 10 of the Annual Report and called for amendments. There were no amendments requested. Moved by Danny White (Town of St. Paul FCSS), seconded by Helen Posti (Eckville FCSS), that the AGM agenda be adopted as presented. CARRIED.

4. RULES OF ORDER FOR RESOLUTIONS SESSION

Mary Ann Eckstrom reviewed the Rules of Orders for the Resolution Session on p. 61-62 of the Annual Report. There were no questions from the floor. Moved by Lesley Vandemark (Green View FCSS), seconded by Heather Stromquist (Lac La Biche County FCSS) that that the Rules of Order for the Resolutions Session be accepted. CARRIED.

5. MESSAGE FROM THE PRESIDENT

Mary Ann Eckstrom referred delegates to her President’s Message on p. 1-2 of the Annual Report. She noted that 2009 was a busy and successful year for the FCSSAA Board. She noted that Vice President Myron Zajic, Edmonton-Evergreen Regional representative John Skone, and Directors’ Network representative Randy Ell will not be returning to the Board in 2010. Mary Ann thanked them for their valuable contribution to the work of the Board. Mary Ann extended appreciation to all FCSS staff and volunteers for their hard work and commitment to making FCSS the best it can be. She also thanked Minister Tarchuk for her support of the FCSS Program and the FCSS Association. There were no questions from the floor. The President’s Message was presented by Mary Ann Eckstrom pursuant to the agenda.

6. INTRODUCTION OF 2008-09 FCSSAA BOARD

Mary Ann Eckstrom introduced the 2008-09 FCSSAA Board members (listed on p. 12 of the Annual Report) and thanked them for their work during the past year.

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7. ADOPTION OF MINUTES OF NOVEMBER 28, 2008 ANNUAL MEETING Mary Ann Eckstrom referred delegates to the 2008 AGM Minutes (p. 13-19 of the Annual Report). There were no questions or amendments requested from the floor. Moved by Phyllis Collins (Elizabeth Metis Settlement FCSS), seconded by Flo Robinson (Kneehill FCSS) that the Minutes of the November 28, 2008 AGM be adopted as recorded. CARRIED.

8. BUSINESS ARISING FROM THE MINUTES

a. Report on 2008 AGM Resolutions Myron Zaijic, Resolutions Committee Chairman, referred delegates to the report of actions taken on 2008 resolutions (p. 20-22 of the Annual Report). He noted that four regular resolutions and one special resolution to amend the bylaws of the FCSSAA were heard at the AGM; all were approved. The resolutions were forwarded to relevant Ministers and a summary was provided to Minister Tarchuk, for her information. Three of the four resolutions requested the Board to advocate on topics requiring cross-ministry conversations and dealing with a variety of related legislation and protocols; thus, action on the resolutions has been slow moving. There were no questions from the floor. The Report on 2008 AGM Resolutions was presented by Myron Zajic, pursuant to the agenda.

9. REPORTS a. Communication and Marketing Committee

Phyllis Collins, Chair of the Communication and Marketing Committee, referred delegates to the report of the Committee (p. 23-24 of the Annual Report). She highlighted the Committee’s work in 2009, noting the FCSS Achievement Awards Nomination information has been revised. There were no questions from the floor. The Communication and Marketing Committee Report was presented by Phyllis Collins pursuant to the agenda.

b. 2009 Conference Committee Report On behalf of Marsh Hoke, Chair of the 2009 FCSSAA Conference Committee, Mary Ann Eckstrom referred delegates to the Conference Committee Report (p. 25 of the Annual Report). There were no questions from the floor. The 2009 Conference Committee Report was presented by Mary Ann Eckstrom pursuant to the agenda.

c. FCSS/PLC Education Bursary Shirley Jolly, Chair of the FCSS/PLC Bursary Committee, referred delegates to the report of the Committee (p. 26 of the Annual Report). She noted the Bursary Program has been in place for two years, providing opportunities for FCSS and PLC staff to access further education and training. On behalf of the FCSS/PLC Education Bursary Committee, Shirley thanked Alberta Children and Youth Services for their leadership in funding the initiative. There were no questions from the floor. The FCSS/PLC Education Bursary report was presented by Shirley Jolly pursuant to the agenda.

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d. Program Advisory Team Tim Moorhouse, provincial FCSS Director, provided a provincial office update. Outcomes Measures: In March, a Steering Committee met to identity strategies to continue increasing training and capacity and to develop a management tool. The contract with CORI was not renewed. In the new year, a call will be made for Directors interested in being trainers for Outcome Measures. Disaster Social Services: Conversations have been ongoing with relevant ministries regarding the current state of this issue. A survey was also conducted with FCSS directors to identify the FCSS resources allocated to DSS locally. Tim will share the results of the survey with the relevant ministries and a group of Directors to identify next steps. FCSS Regulation Change: A change is being made to the Regulation to clarify that the 20% municipal contribution must come from the operating budget of a municipality; revenues from another agency or municipality cannot be used as the 20% contribution. FCSS Forum: The FCSS webboard has been rebuilt and is now called the Forum. It is being tested and will be launched in the spring. There were no questions from the floor. The Program Advisory Team report was presented by Tim Moorhouse pursuant to the agenda.

10. STRATEGIC PLAN a. Strategic Plan Accomplishments in 2009

Donelda Laing, Chair of the FCSSAA Strategic Planning Committee, referred delegates to the report of Strategic Plan Accomplishments (p. 29-32 of the Annual Report). She noted the FCSSAA Board, with support and input from FCSSAA members and other stakeholders, achieved several objectives of the four Core Activities. There were no questions from the floor. The Strategic Plan Accomplishments report was presented by Donelda Laing pursuant to the agenda.

b. Strategic Plan 2010-2013 Donelda Laing referred delegates to the 2010-2013 FCSSAA Strategic Plan (p. 33-42 of the Annual Report). She noted the Board intends to revise the Strategic Plan in 2010. Highlights from the Strategic Plan will also be added to the FCSSAA brochure. There were no questions from the floor. The 2010-2013 Strategic Plan was presented by Donelda Laing pursuant to the agenda.

11. TREASURER’S REPORT a. Adoption of 2009 Audited Financial Statements

Joe Ceci, FCSSAA Treasurer, referred delegates to the financial statements (p. 43-56 of the Annual Report) and reviewed the Statement of Financial Position, and the Statement of Operations and Operating Fund Balance. He noted the FCSSAA is in a good financial position; however it is not a rich organization and funds are managed very prudently. There were no questions from the floor.

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Moved by Rebecca Stewart (Fairview & District FCSS), seconded by Heather Stromquist (Lac Le Biche County FCSS) that the 2009 FCSSAA audited financial statements be adopted as presented. CARRIED.

b. Appointment of Auditors for 2010 Moved by Heather Stromquist (Lac Le Biche County FCSS), seconded by Jeff Carlson (Lethbridge Community Services), that Amzad Amiri be appointed as the auditor for the FCSSAA for 2010. CARRIED.

c. Presentation of 2010 Budget Joe Ceci referred delegates to the proposed 2010 FCSSAA budget (p 57-60 of the Annual Report) and reviewed the line items. He noted the budget is based on the previous year’s experience and very little increase has been built in. The only significant increase is in the wages line due to the addition of an Office Administrator. The Board intends to maintain a careful approach to spending in 2010. There were no questions from the floor. Moved by Jeff Carlson (Lethbridge Community Services), seconded by Donelda Laing (City of Grande Prairie FCSS) that the 2009-2010 budget be approved as presented. CARRIED.

12. RESOLUTIONS SESSION Myron Zajic, Chair of the Resolutions Session, reminded delegates that the Rules of Order for the resolutions session were reviewed and approved as item 4 of the agenda. He referred delegates to the two resolutions to be heard (p 63-65 of the Annual Report). There were no questions from the floor. Resolution 01 Need for Provincial Implementation of 211 Information & Referral Services Moved by Teri Vallance (Wood Buffalo FCSS), seconded by Donelda Laing (City of Grande Prairie FCSS). BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta (FCSSAA) advocate to the Government of Alberta to work in partnership with existing stakeholders toward the provision of sustainable funding support for a comprehensive preventive social service system of 211 information and referral that is inclusive of all Alberta communities. Teri Vallance spoke to the resolution. Donelda Laing spoke to the resolution. There was no debate on the motion. The resolution was CARRIED. Resolution 02 Policy Change on Temporary Foreign Workers (TFW) Program in Alberta Moved by Katie Black (Calgary FCSS), seconded by Clay Aragon (Airdrie FCSS). BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta (FCSSAA) advocate to the Government of Alberta for three policy changes related to Temporary Foreign Workers (TFW) Program:

1. Expand and make permanent the TFW pilot program, so that continued services can be provided to meet the growing needs of TFW in Alberta;

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2. Establish a protocol with Service Canada of the Government of Canada to publicize employers who have applied for a labour market opinion (LMO), to help TFW find re-employment after being laid off; and

3. Establish a pool of funds to support TFW for short-term income needs for those not eligible for Employment Insurance.

Katie Black spoke to the resolution. Clay Aragon spoke to the resolution. John Howard (Camrose & District FCSS) spoke against the motion and reserved the right to table the motion. Heather Stromquist (Lac La Biche County FCSS) spoke in favour of tabling the motion due to its current wording. Parliamentarian Kevin Feehan advised that a motion to table the resolution is out of order. Moved by Heather Stromquist (Lac La Biche County FCSS), seconded by Jim Cheverie (Bonnyville & District FCSS) that the resolution be amended by adding the words “and their families” after “... support TFW...”, in point 3. Katie Black spoke against the amendment. Heather Stromquist moved withdrawal of the amendment; Kevin Feehan advised that because the motion to amend has been seconded and debated, a motion to withdraw it belongs to the floor, not the mover. On question to the floor, Terry Smith (Athabasca & Area FCSS) objected to withdrawing the amending motion. There was no further discussion. The motion to amend was defeated. Moved by John Howard (Camrose & District FCSS), seconded by Pat Sydoruk (Central Peace FCSS) that the resolution be referred to the FCSSAA Board for further discussion. Joe Ceci spoke against the motion to refer. There was no further discussion. The motion to refer was defeated. Katie Black spoke to the resolution. Debate on the resolution was closed. The resolution, in its original form, was carried.

13. ELECTIONS Hamish Kerfoot, Secretary of the FCSSAA, reviewed the Rules of Electing the President and Vice President, as outlined in the FCSSAA Bylaws. There were no questions from the floor. a. Election of President

Hamish Kerfoot called for nominations for the position of President. Harvey Benke (Camrose &District FCSS) nominated Mary Ann Eckstrom. Eugene Uganecz (Lac Le Biche County FCSS) seconded the nomination. Mary Ann accepted the nomination. Hamish called three times for further nominations; there were none. Moved by Joe Ceci (Calgary FCSS), seconded by Flo Robinson (Kneehill Regional FCSS), that nominations cease. CARRIED. Mary Ann Eckstrom was acclaimed as President of the FCSS Association for 2010.

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b. Election of Vice-President Hamish Kerfoot called for nominations for the position of Vice President. Barbara Lacey (Lethbridge FCSS) nominated Jeff Carlson. Kathy Rees (Hinton FCSS) seconded the nomination. Jeff Carlson accepted the nomination. Hamish called three times for further nominations; there were none. Moved by Joe Ceci (Calgary FCSS), seconded by Lesley Vandemark (Green View FCSS), that nominations cease. CARRIED. Jeff Carlson was acclaimed as Vice President of the FCSSAA for 2010.

14. INTRODUCTION OF 2010 FCSSAA BOARD Mary Ann Eckstrom introduced Vice President Jeff Carlson; regional representatives Gunnar Albrecht (East Central Region), Gina Armstrong (West Central Region), Barbara Lacey (South Region), Joe Ceci (Calgary-Bow River Region), Irene Heath (Edmonton-Evergreen Region), Marsh Hoke (Yellowhead Region), Hamish Kerfoot (Calgary-Bow River Region), Wendy Lickacz (Edmonton-Evergreen Region), Heather Stromquist (Northeast Region), Lesley Vandemark (Northwest Region); and Directors’ Network representatives Phyllis Collins, Maribeth Friesen, Penny Fox, Donelda Laing and Debbie Goeseels.

15. ADJOURNMENT President Mary Ann Eckstrom declared the 2009 Annual General Meeting adjourned at 4:50 p.m.

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RREEPPOORRTT OONN RREESSOOLLUUTTIIOONNSS FFRROOMM 22000099 AAGGMM Two resolutions were received by the Resolutions Committee for consideration. Both resolutions were forwarded to the 2009 AGM for debate and both were approved by voting delegates. At its January 2010 meeting, the FCSSAA Board developed strategies for follow-up action. A summary of the resolutions was forwarded to Minister Fritz, with a request to meet with Board representatives to consider possible actions to address the resolutions. President Mary Ann Eckstrom and Secretary Heather Stromquist met with the Minister in March. Minister Fritz reiterated her strong support of FCSS and the FCSSAA. She noted the ongoing promotion/ advocacy efforts by all FCSS Programs to MLAs was invaluable in increasing awareness of FCSS throughout the province, and was instrumental in FCSS funding being maintained in the 2010-2011 provincial budget. The Minister indicated she will support and work with the FCSSAA to advance resolutions with her colleagues, if asked to do so by the FCSSAA; she is confident the Board is able to advocate on its own resolutions, as directed by Association members. (As a side note, the day after the meeting, the Minister spoke very enthusiastically about FCSS and the FCSSAA at the AAMDC conference. She thanked the Premier and several MLAs who were in attendance, for not reducing FCSS funding and for their continued support of FCSS.) Following are the resolutions approved at the 2009 AGM and a summary of actions taken by the FCSSAA Board to address them. Resolution 01: Provincial Implementation of 211 Information and Referral Services Submitted by the Regional Municipality of Wood Buffalo The resolution called on the FCSSAA to advocate to the Government of Alberta to work in partnership with existing stakeholders toward the provision of sustainable funding support for a comprehensive 211 system of information and referral services, that is inclusive of all Alberta communities. In April, Tim Osborne, Chair of the 211 Alberta Steering Committee, provided an overview of the 211 Alberta initiative to the Board. Tim’s presentation gave the Board a solid understanding of information and referral services across the province, and the benefits of a consolidated province-wide 211 system. The Board wrote to several Ministers and the Premier, encouraging them to support implementation and sustainability of a 211 Alberta system. In particular, the ministries that would benefit from a 211 Alberta system are those with separate human services information and referral call numbers - the costs for maintaining those separate call numbers and databases would be significantly reduced by partnering in a 211 Alberta one call number, and database. The letter was distributed to FCSS Programs, along with a 211 Alberta fact sheet, to share with local Councils, and to use as a template to write to MLAs. The Board strongly encouraged FCSS Programs to discuss the value of a 211 Alberta service as much as possible to community residents, municipal and Métis Settlement councils, and MLAs locally.

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Resolution 02: Policy Change on Temporary Foreign Workers (TFW) Program in Alberta Submitted by FCSS Calgary The resolution called on the FCSSAA to advocate to the Government of Alberta for policy changes related to Temporary Foreign Workers (TFW) Program. The resolution included three recommendations for change. The Board worked closely with staff of the Immigrant Sector Council of Calgary, who drafted the resolution and are extremely knowledgeable about circumstances facing Temporary Foreign Workers in Alberta. The support of ISCC has been invaluable in assisting the Board in understanding the issues and formulating responses. Board representatives met with Thomas Lukaszuk, Minister of Employment and Immigration, to discuss this resolution. The Minister indicated he is sympathetic to the challenges faced by TFWs and supports the recommendations in the resolution. He believes, however, that systemic change is needed to allow TFWs to become Canadian residents and he is pressing his federal counterparts for sweeping changes to the immigration system. The Minister encouraged the FCSSAA Board to keep up the pressure on the issue. This fall, MLA Teresa Woo-Paw, the Minister’s Parliamentary Assistant, is leading a series of roundtables across the province to review the impacts of the TFW Program with a view to “best prepare for the future of Alberta’s labour market and the growth in our communities, not on ending the TFW Program”. FCSS Programs were encouraged to attend the roundtables to provide input on the TFW Program. Advocacy Day at the Legislature June 3rd was the Board’s annual “Advocacy Day at the Leg”. The purpose of Advocacy Day is to meet with as many MLAs/Ministers as possible to promote FCSS and to discuss resolutions. Unfortunately, the Spring Session ended very early suddenly this year and most Ministers and many MLAs were touring the province on June 3rd. Board representatives met with Ken Allred, PC MLA for St. Albert; Laurie Blakeman, MLA for Edmonton-Centre; Thomas Lukaszuk, Minister, Employment and Immigration; Richard Marz, PC MLA for Olds-Didsbury-Three Hills; and Janice Sarich, PC MLA for Edmonton-Decore. MLA responses to the 211 Alberta resolution were all very supportive - 211 Alberta is seen to be a cost-effective, efficient and easier way for government departments and the public to access information and referral to services. All MLAs indicated they would discuss the resolution with their colleagues. Responses to the Temporary Foreign Worker resolution were mixed. Similar to the opinion of Minster Lukaszuk, three MLAs recognized the value of the recommendations; however, they believe a more permanent solution must be found. These MLAs indicated they will discuss the resolution with Minister Lukaszuk. Richard Marz noted that in some areas of the province, there is a belief that the TFW program should be discontinued. MLA Sarich suggested the Board should meet with PC caucuses in the spring to discuss resolutions and promote FCSS. A request to present has been made. The Board will also continue with “Advocacy Day at the Legislature” to be held in the fall, to discuss upcoming resolutions and FCSS funding.

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In closing, I would like to thank the FCSS Boards that submitted resolutions in 2009. As always, the resolutions were thorough and did a tremendous job of raising awareness of issues that impact not only FCSS, but all Albertans. It’s critical that your FCSSAA Board hears from its members to be informed of issues and challenges to advocate on your behalf. The resolution process is an important and valuable method for providing direction to the FCSSAA Board. Respectfully submitted, Joe Ceci, Chair FCSSAA Resolutions Committee

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CCOOMMMMUUNNIICCAATTIIOONN AANNDD MMAARRKKEETTIINNGG CCOOMMMMIITTTTEEEE RREEPPOORRTT In 2007, the FCSSAA Board worked with a communications consultant to create an ambitious three year Communication and Marketing Plan, which was approved at the 2007 AGM. The 2007 Communication and Marketing Plan built on the 2003-2007 Plan, and included the development of several projects to support the desire of the Board and membership to celebrate the 40th anniversary of FCSS Program Alberta. The purpose of the 2007-2010 Communication and Marketing Plan was:

• to promote an understanding of what FCSS is and its value as an integral prevention focused community resource; and

• to encourage support for, and participation in the FCSS Association, by showcasing its services to existing and potential members.

The objectives of the Plan were:

For FCSS • to provide FCSS programs with communication and promotion tools to effectively

communicate their value • to increase public awareness of the importance of FCSS • to increase awareness of and support for FCSS with local and provincial elected officials • to build partnerships with other organizations/associations who share our values • to raise awareness of social issues and the need for a solid social infrastructure in Alberta • to communicate the importance of preventive social services

For FCSSAA • to increase awareness of the Association and its resources and services • to strengthen the profile of the FCSSAA with Children and Youth Services and other

provincial government and non-government organizations • to ensure the Association is well respected and an influential partner in advocating for the

sustainability of preventive social services • to have a mechanism in place to communicate the collective voice of FCSS on issues

that impact preventive social services in a timely and effective manner The Communication and Marketing Committee defines its communication responsibilities as “internal” consistent information sharing and networking among the FCSSAA Board, local FCSS Programs, municipal and Métis settlement Councils, and Alberta Children and Youth Services. It defines its marketing role as “external” promotion and raising awareness of FCSS to regional service providers/government bodies, provincial agencies and authorities, and the public. I am pleased and proud to report that all components of the communications plan have been very successfully achieved. Branding FCSS with New Logo With the creation of the new FCSS logo in 2006, presentation folders, brochure pages, and post-it note pads with the new FCSS logo and colour scheme were produced. An initial order of these items was distributed free to FCSS Programs to support transition to using the new logo products. The items continue to be stocked at the FCSSAA Resource Bank and are available at cost to all FCSS Programs (simply contact the FCSSAA office to order the material).

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FCSS Communication and Marketing Tool Kit An “Understanding FCSS” self-running video was produced and distributed to all FCSS Programs in 2008, along with the Communication and Promotion Tool Kit. Achievement Awards Program The first FCSS Achievement Awards were presented at our 2006 conference. In 2010, the fifth year of our Achievement Awards program, we are pleased to present seven well deserved Awards of Merit to FCSS colleagues, and the 2010 Lifetime Achievement Award to Joe Ceci. The Awards will be presented following our conference banquet. FCSS Calendars The first FCSS “Power of Prevention” calendar was also produced in 2007. As you know, a photo contest is held every year and 12 photos are selected for the calendar. The photos chosen depict the diversity of FCSS programming across the province and the tremendous work being done in FCSS communities. This initiative has been a huge success, with more than 30 pictures submitted each year - making it a tough decision to select 12! The annual calendar is distributed to all FCSS Programs, several government Ministers (those related to human services) and our colleagues at various provincial non-government organizations. FCSS Storybook The FCSS Storybook was produced in the mid-late 1990s, took a short hiatus, and has been back in full production since 2004. The idea of annual themes was introduced and the quality of the publication was improved. To this day, FCSS Programs submit stories about the tremendous work they do in community, based on the annual theme, and an external editor compiles and designs the Storybook. The Storybook is distributed far and wide throughout the province, including all MLAs. It is also posted on the Children and Youth Services website. Redesign FCSSAA Website The FCSSAA website was redesigned in 2008 to freshen it up with our new logo and colour scheme, and to make it more user friendly. In moving forward in 2011, the FCSSAA Board will develop a new three year Communication and Marketing Plan. Along with possible new initiatives, updating and distributing the “Understanding FCSS” self-running video and the Communication and Promotion Tool Kit, and improving our FCSSAA website are high on the list of projects. Respectfully submitted, Heather Stromquist, Chair Communications and Marketing Committee

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FFCCSSSS//PPLLCC EEDDUUCCAATTIIOONN BBUURRSSAARRYY RREEPPOORRTT In 2007, Alberta Children and Youth Services provided a $1 million grant to the FCSS Association to establish an FCSS/PLC (Parent Link Centres) education bursary program. Bursaries are intended to support the professional development of leaders and aspiring leaders of FCSS Programs and PLCs and are available up to a maximum of $10,000 per person. The FCSS/PLC Education Bursary is one of four created by the Alberta government to offer financial support to senior staff who want to continue their education and enhance their leadership skills. The FCSSAA, the Alberta Association of Services for Children and Families (AASCF), the Alberta Council of Women’s Shelters (ACWS) and the Alberta Child Care Network (ACCN) administer the bursaries. Members of the FCSS/PLC Education Bursary Committee are Roxanne Perron (FCSS Program representative), Shirley Jolly (Chair, former PLC Advisory Committee), Joyce Mellott (Senior Manager, FCSS Unit, ACYS) and Sharlyn White (Executive Director, FCSSAA). The goals of the bursary program are to:

• increase leadership capacity within FCSS and PLCs through formal education and training; • address barriers to accessing formal courses of study especially where educational

opportunities are not easily accessible; • support and encourage leadership succession planning in FCSS Programs and PLCs; • assist Program Directors who have demonstrated a high level of ability in the workplace

and wish to further their education or training. With these goals in mind, the Committee received the first round of applications in November 2007 and, after three years, the number and quality of applications remains unfailingly strong. We are very pleased to announce that 24 applications from FCSS Program directors and staff and 13 applications from Parent Link Centre directors and staff have been approved. Bursaries have ranged from $600 to $10,000. Recipients have enrolled in a variety of studies and training courses, from Executive Leadership and Management degrees, Project Management certificates, Leadership Training, and Applied Human Services Administration degrees. It is fantastic to see such a broad range of education opportunities being accessed by part-time students! We believe the educational development of all bursary recipients will not only increase their skills in developing, managing and administering FCSS and PLC programs, but will benefit the provision of preventive social services throughout the province. The FCSS Association is extremely pleased to have the opportunity to support further education opportunities for FCSS and PLC Directors and their successors. We sincerely thank the Ministry of Children and Youth Services for funding this initiative. The bursary will enhance and improve the abilities of programs to adapt to and accommodate our ever changing communities in an effective and knowledgeable manner. Respectfully submitted, Roxanne Perron FCSS/PLC Education Bursary Committee

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SSTTRRAATTEEGGIICC PPLLAANN AACCCCOOMMPPLLIISSHHMMEENNTTSS IINN 22001100 In 2010, the FCSSAA Board, with support and input from FCSS Programs and allied stakeholders, achieved its objectives through the following activities and initiatives. Core Activity #1: Sharing of Information, Knowledge and Expertise

Objectives:

• To provide orientation and education to individuals, communities, boards and staff via conferences, training events and newsletters.

• To strengthen and maintain a structured system of networking and sharing of information and expertise amongst communities, boards and staffs.

• To develop critical tools to assist communities and programs to meet local mandates and needs.

Accomplishments:

• Timely information dissemination continued with FCSS Program directors and boards, and FCSSAA Associate members, via e-mail and mail outs. “Requests for information” broadcast to all FCSS Programs, information about provincial initiatives and activities, and updates on FCSSAA Board activities are shared on an ongoing basis.

• FCSS Advocacy workshop was finalized and implemented in 2010. • Awarded 10 education bursaries to eligible applicants from FCSS Programs and Parent

Link Centres. • Co-hosted 2010 Power of Prevention conference with FCSS Northwest Region. • Finalized production of workbooks from the FCSS “Working in Community” professional

development training series; first set of workbooks to be distributed to FCSS Programs in December.

• Partnered with Ministry to implement Outcome Measures training. • Provided financial support to Directors’ Network Society. • Provided regional grants to FCSS regions to assist with hosting of annual spring

meetings. • Regional representatives communicated with FCSS programs in their respective

regions by sharing Association board meeting highlights and reporting at spring and fall regional meetings.

• FCSSAA Resource Bank continued to provide significant support to FCSS Program Directors and Board members throughout the province.

Core Activity #2: Advocacy and Awareness

Objectives:

• To advocate on behalf of local communities and programs to the general public, municipal governments, regional service/government bodies, provincial agencies and authorities, and national agencies and authorities.

• To provide assistance regarding concerns or issues of a local or regional nature where possible, and when specifically requested, to individual FCSS boards or other groups duly appointed by local authorities to provide preventive social programs.

Accomplishments:

• Strongly and effectively advocated on resolutions from 2009 AGM; raised awareness of issues with MLAs and municipal and Métis settlement councils.

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• Provided resource materials to FCSS Programs and local boards to support local advocacy work to maintain the 2009-10 provincial FCSS grant; FCSSAA Board participated very actively in advocacy efforts.

• Worked with Calgary FCSS Sustainability Forum to develop communication plan to advocate for increasing FCSS funding; distributed materials to FCSS Programs.

• Participated in successful annual “Advocacy Day at the Legislature”. • Produced annual FCSS Storybook and Power of Prevention calendar; both items were

distributed to all FCSS programs, MLAs, and other allied stakeholders. • Board representatives met with AUMA’s Building Communities Committee to discuss

resolutions and how AUMA and FCSSAA can work together on common issues and challenges.

• Board representatives met with Minister Fritz to welcome her to Children and Youth Services, to promote the FCSS Program and the FCSSAA, and to discuss resolutions.

Core Activity #3: Promotion and Partnerships

Objective:

• To investigate and pursue common issues and concerns affecting municipal preventive social programs, and of the boards and other groups duly appointed by a local authority to administer such programs.

Accomplishments:

• Worked with the Ministry to ensure that FCSS was identified as a key stakeholder group in the Ministry’s business planning process and supported the facilitated sessions held at FCSS spring regional meetings.

• Partnering with Inter-City Forum on Social Policy and the City of Edmonton to host “A Dialogue on Reducing Poverty in Alberta”.

• Participated on Alberta Mentoring Partnership initiative, Alberta Workforce Council for Nonprofit Voluntary Sector, Inter-City Forum on Social Policy.

Core Activity #4: Ensuring Long Term Viability of the FCSSAA

Objective:

• To ensure sound operation of the FCSS Association Board to meet the expectations and direction of the membership.

Accomplishments:

• Review of mechanisms and administrative functions in place to reduce risk and liability of FCSSAA.

• Through ongoing outreach and promotion, FCSSAA membership increased again in 2010, to 198 of 204 FCSS Programs; number of FCSS funded agencies that are Associate members also increased.

Respectfully submitted, Donelda Laing, Chair Strategic Planning Committee

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FCSSAA STRATEGIC PLAN 2011 - 2014

Shaping FCSS by choice… not by chance PURPOSE AND SCOPE OF THE STRATEGIC PLAN The Family and Community Support Services Association of Alberta (FCSSAA) is a provincial organization comprised of local FCSS Programs that work together to: share information; address issues that impact programs, families and communities; and ensure that the value of FCSS resources and the FCSS “way of working” is well understood by all levels of government. 198 of 204 FCSS Programs in Alberta are members of the FCSSAA. The FCSSAA serves as a vital link between its member municipalities and Métis settlements, and the provincial government. As such, it is important that the Association Board clearly identifies its priorities; sets strategic direction to address those priorities; and communicates effectively with members, community leaders, government officials and allied stakeholders. As social and economic issues become more complex, communities experience additional strain as the need for preventive social services increases. As a result, FCSS staff, boards and program volunteers are seeking to enhance their knowledge and skills in program development, governance, management and evaluation. Opportunities increase to partner with government departments and agencies, and other allied stakeholders, to solve problems and build capacity within communities. As FCSS Programs work to help communities identify and address social issues, they seek to build their expertise in community development and capacity building. With its tremendous growth in recent years and its solid profile at the local, regional and provincial levels, the FCSSAA is in a stronger position than ever before for further growth and development, based on clearly defined priorities. The FCSSAA Three Year Strategic Plan, developed by the FCSSAA Board, builds on continuous feedback and direction from members. The Strategic Plan provides a foundation for future planning, the context for the Board’s annual financial planning process, and a mechanism for performance reporting. OUR HISTORY The FCSS Association was incorporated in 1977, as the Preventive Social Services Association of Alberta. In 1981, when the provincial Preventive Social Services Program was changed to Family and Community Support Services under a new FCSS Act, the PSS Association changed its name to the FCSS Association. The FCSSAA receives its operating income from membership fees and an annual grant from Alberta Children and Youth Services. From time to time, the FCSSAA receives funding from the Ministry to develop projects in response to member needs. THE FCSSAA BOARD A 17 member Board of Directors oversees the operations of the FCSSAA:

• President and Vice-President, elected at the Annual General Meeting (AGM) held every November

• 10 Regional Representatives - 1 from each of the 8 FCSS regions (Calgary-Bow River and Edmonton-Evergreen have 2 representatives each), appointed or elected by member programs at regional meetings, prior to the AGM

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• 5 representatives from the Directors’ Network, elected at the Directors’ Network business meeting each September

The FCSSAA Executive Committee is comprised of the President, Vice-President, Secretary and Treasurer. The Secretary and Treasurer are elected at the first meeting of the new Board in January each year. The Board receives its mandate from its members, by way of ongoing feedback and through the resolutions process at the AGM. Approved resolutions direct the Board to take action on issues raised. The role of the FCSSAA Board is:

• to listen to its members • to identify common concerns and issues related to FCSS • to communicate those issues to other members and to the provincial government, along

with proposed solutions • to support communities by developing tools which will meet local needs and mandates

To govern the Association, the Board maintains the following Standing Committees: • Executive • Strategic Planning/Business Planning • Communication and Marketing • Annual Conference Planning • Conference Subsidy • Human Resources • Resolutions and Advocacy

Ad-hoc committees are established as needed, to address specific issues, initiate special projects, and work with allied stakeholders. The FCSSAA office is located in Edmonton, with a reference library, known as the Resource Bank. The FCSSAA employs an Executive Director and an Executive Assistant. Short term contracts are established for external support to assist with one-time projects. The FCSSAA is a partner with Children and Youth Services in the FCSS Program Advisory Team. The PAT is a joint management committee established in 1999 in response to one of the recommendations of the FCSS Program redesign. The recommendation acknowledged the value and importance of the positive working relationship between municipal and Métis settlements, the FCSSAA, and the Province. The PAT reviews program delivery issues and concerns from FCSS Programs and the Province, and provides advice on how to consider the issues within the context of the FCSS Act and Regulation. The PAT also acts as a steering committee for joint FCSS/Ministry projects that work to support and strengthen FCSS. OUR VISION The FCSSAA vision statement is “FCSS is the leader in preventive social support programs in Alberta”. OUR MISSION The FCSSAA mission statement is “The FCSSAA unites and strengthens the FCSS community by representation and advocacy on behalf of member boards”.

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OUR VALUES AND GUIDING PRINCIPLES The FCSSAA is a partnership of FCSS programs in Alberta who share the following philosophy:

• Prevention is the best means of optimizing individual and community development. • Voluntarism is a critical factor in creating and nurturing healthy and productive

communities. • Mutual support, cooperation and open communication are vital to local communities. • Research and analysis of social concerns requires collaboration. • Service needs, priorities and delivery mechanisms are best determined at the local level.

OUR OBJECTIVES The objectives of the FCSS Association, as written in its Constitution are:

1. To strengthen and maintain a structured system of networking and sharing of information and expertise amongst communities, boards and staff.

2. To investigate and pursue common issues and concerns affecting municipal preventive social programs, and of the boards and other groups duly appointed by a Local Authority to administer such programs.

3. To advocate on behalf of local communities and programs to the general public, municipal governments, regional service/government bodies, provincial agencies and authorities, and national agencies and authorities.

4. To provide orientation and education to individuals, communities, boards and staff via conferences, training events and newsletters.

5. To provide assistance regarding concerns or issues of a local or regional nature where possible, and when specifically requested to individual FCSS boards or other groups duly appointed by Local Authorities to provide preventive social programs.

6. To develop critical tools to assist communities and programs to meet local mandates and needs.

The Board also maintains a governance goal of ensuring sound operation of the FCSS Association to meet the expectations and direction of the membership. THE FCSSAA ENVIRONMENT As with any other organization, the direction of the FCSSAA is influenced by a number of internal and external factors. This includes the make-up of our membership, municipal concerns and issues relative to preventive social services, and our relationships with allied stakeholders. To achieve our goals and meet the needs of our membership, the FCSSAA has strong working relationships with a variety of partners. The FCSSAA works with local FCSS boards, committees and staff, and municipal and Métis settlement administrators to provide a number of resources and supports, such as:

• clarification of the FCSS mandate and its role in providing preventive social services • program support, consultation services • support to FCSS Directors’ Network Society • annual conference planning • opportunities for education, professional development, board development • networking opportunities • advocacy support

The FCSSAA has a strong working relationship with Alberta Children and Youth Services. The Board continues to support the Ministry’s interaction with local Programs, municipalities and Métis settlements, and address issues raised by member municipalities and Boards, such as:

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• administration of FCSS legislation • development of mechanisms for community engagement and development • gathering feedback from FCSS directors, staff, municipal representatives and community

members • supporting Ministry consultation processes • facilitation and implementation of special projects that advance the goals of FCSS and

FCSS legislation • participation on the Program Advisory Team

Ensuring the provision of preventive social services and creating a solid social infrastructure has a strong emphasis in many organizations and agencies serving Alberta’s communities. The FCSSAA strives to establish and strengthen relationships with government and non-government organizations to mutually strengthen our collective voices. Member programs are the foundation of the FCSSAA - their wealth of knowledge, experience, skills, strengths and accomplishments supports the growth of the Association. As we experience growth and change, however, so to does the arena of preventive social services. There are many internal and external challenges and opportunities that impact our growth and change. In planning for the future we must consider the following: OUR STRENGTHS AND ACCOMPLISHMENTS

• recognition of FCSS as the leader in community development and prevention • strong presence in local, regional and provincial arenas, including the non-profit voluntary

sector • branding of a strong provincial FCSS identity • an enthusiastic and expanding membership • effective advocacy support for our members • successful annual conferences with high caliber speakers • strong, relevant resolutions are debated at our AGMs • a Board with vision, a desire to get the job done and respond to issues affecting FCSS • increased involvement of Métis settlement FCSS Programs in the FCSSAA • our consultative approach with members and allied partners • effective and timely communication and information sharing with our members • our willingness to explore high-impact socio-economic issues • our strong connection with Children and Youth Services allows us to smoothly establish

relationships with new ministers and department personnel • our capacity to function as a resource to member programs through our Resource Bank • the development of FCSS professional development training opportunities • the FCSS/PLC Education Bursary • our financial stability and effective financial reporting/auditing

TRENDS THAT IMPACT OUR FUTURE PLANNING

• inadequacies of the social infrastructure in Alberta • changes in population growth and demographics; issues experienced by diverse cultures • impacts on families living with low incomes • inadequate funding and increasing demands on service providers; gap between

resources and demand is widening • increasing expectations of member programs on FCSSAA resources • the need for organizations to be more adaptive to the changing diversity of volunteers • uncertain economic times continue • increasing importance of demonstrating outcomes

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CHALLENGES THAT IMPACT OUR GROWTH AND CHANGE • increased demand for preventive social services in all communities • more complex social issues demand more comprehensive responses • continued need to improve awareness and understanding of the differences between

prevention, early intervention and crisis intervention services • demonstrating the impact and effectiveness of FCSS preventive social services • maximizing the capacity of FCSS Programs to fulfill their mandates • expectations placed on FCSS Programs to take leadership roles in addressing social

issues/needs that stretch FCSS resources • ensuring that local FCSS boards and councils receive information circulated from the

FCSSAA OPPORTUNITIES TO INFLUENCE OUR GROWTH AND CHANGE

• the key role of FCSS in communities to build community capacity • strengthening our relationships with allied stakeholders • changing development of Directors’ Network provides opportunities to work together • utilizing our collective voice to influence social change • strong partnerships and collaborative consultation increases opportunities for community

engagement/mobilization • joint initiatives with Children and Youth Services • the consultant/resource services of the Resource Bank • program capacity building through FCSSAA professional development opportunities • capacity for leadership training and education through the FCSS/PLC Education Bursary • participation in the Children and Youth Services business planning process

OUR CORE ACTIVITIES Core Activity #1: Sharing of Information, Knowledge and Expertise

Objectives: • To provide orientation and education to individuals, communities, boards and staff via

conferences, training events and newsletters. • To strengthen and maintain a structured system of networking and sharing of information

and expertise amongst communities, boards and staffs. • To develop critical tools to assist communities and programs to meet local mandates and

needs. The FCSSAA will co-host its annual conferences and AGMs with FCSS regions. We will maintain the Resource Bank for use by FCSS Programs and provide support to Program Directors and local FCSS Boards. We will assist in providing a variety of learning opportunities to FCSS Programs and consistently share information and resource materials. We will plan and manage projects to meet the changing needs of our members. Core Activity #2: Advocacy and Awareness

Objectives: • To advocate on behalf of local communities and programs to the general public,

municipal governments, regional service/government bodies, provincial agencies and authorities, and national agencies and authorities.

• To provide assistance regarding concerns or issues of a local or regional nature where possible, and when specifically requested, to individual FCSS boards or other groups duly appointed by local authorities to provide preventive social programs.

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The FCSSAA will identify and address priority needs of our members and allied stakeholders. We will communicate the concerns of our members and allied stakeholders to the provincial FCSS Director and the Minister of Children and Youth Services directly and by participating on the FCSS Program Advisory Team. We will participate in stakeholder consultation at the regional and provincial level and we will represent the views and concerns of our members. We will communicate with other government ministries as directed by our members. Core Activity #3: Promotion and Partnerships

Objective: • To investigate and pursue common issues and concerns affecting municipal preventive

social programs, and of the boards and other groups duly appointed by a local authority to administer such programs.

We will develop strategic plans and business plans to address the needs and concerns of our members and raise the profile of FCSS across the province with all levels of government. We will ensure our communication and marketing plans are effective. We will participate in the Children and Youth Services business planning process. We will consult and partner with allied stakeholders to develop effective mechanisms for community engagement and development. We will facilitate joint initiatives that require solid leadership, ongoing support and consistent representation. We will network with various groups to build positive relationships, clarify the FCSS mandate, and promote the FCSS agenda. Core Activity #4: Ensuring Long Term Viability of the FCSSAA

Objective: • To ensure sound operation of the FCSS Association Board to meet the expectations and

direction of the membership. We will ensure the FCSS Association has a solid foundation of members and that the Board is equipped to govern the organization, and represent members as effectively as possible. We will encourage ongoing feedback and input from members and respond to changing needs and external pressures faced by FCSS Programs.

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BUDGETSeptember 1, 2010 - August 31, 2011

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2009-2010 2009/2010 2010-2011BUDGET ACTUAL BUDGET

REVENUE SOURCESNew Revenue

Memberships 110,000.00 112,604.00 112,000.00 Resource Bank Grant 160,000.00 160,000.00 160,000.00 FCSS/PLC Bursary Administration 10,000.00 10,000.00 10,000.00 FCSSAA Interest Income 2,500.00 1,221.00 1,500.00

Other RevenueTransfer from Reserve Fund 8,300.00 - - GST Rebate from Previous Fiscal Year 4,000.00 4,461.00 3,600.00 Brochures, Folders, Note Pads 2,200.00 1,454.00 1,400.00 Prof. Dev. Training Projects Carry Over - - - Conference Proceeds/Allocation - - 14,500.00 Conference Revenue 138,400.00 138,831.00 118,000.00 Scotiabank Rewards - 9.00 100.00 TOTAL REVENUE SOURCES 435,400.00 428,580.00 421,100.00

INVESTMENTS AT YEAR END Aug 31/09 Aug 31/10Deferred Revenue to Next Fiscal Year 208,507.00 248,740.00 Interest from Outcome Measures Funds 25,382.00 11,066.00

and Education Bursary PrincipleReserve Fund 90,000.00 90,000.00 FCSS/PLC Education Bursary 916,390.00 850,012.00 FCSS Outcome Measures Funds 1,200,255.00 1,199,465.00 Property and Equipment 12,644.00 9,861.00

2,453,178.00 2,409,144.00


BUDGETSeptember 1, 2010 - August 31, 2011

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2009/2010 2009/2010 2010/2011BUDGET ACTUAL BUDGET

EXPENDITURESBOARD

Accommodations 6,400.00 7,519.00 8,000.00 Meals 2,900.00 3,510.00 3,700.00 Travel 25,000.00 21,539.00 27,000.00 Retreat - - 8,000.00 Miscellaneous 200.00 325.00 500.00

34,500.00 32,893.00 47,200.00 OPERATING

Annual General Meeting 2,400.00 1,519.00 2,500.00 Audit and Legal 3,700.00 6,097.00 4,000.00 Bank Charges 650.00 514.00 600.00 Communication/Marketing 8,000.00 9,027.00 12,000.00 Conference Expenditures 138,400.00 117,441.00 104,000.00 Conference Subsidies 3,600.00 2,729.00 9,000.00 GST Expense (50%) 7,500.00 3,613.00 3,500.00 Insurance 2,800.00 2,691.00 3,000.00 Licences, Fees, Dues 600.00 225.00 500.00 Office Lease 21,000.00 23,613.00 26,000.00 Regional Grant 4,000.00 1,890.00 4,000.00 Website 1,800.00 30.00 10,000.00

194,450.00 169,389.00 179,100.00 RESOURCE BANK

Brochures, Folders, Note Pads 2,000.00 - 3,000.00 Office Expenses 5,000.00 4,698.00 8,200.00 Photocopying and Printing 1,500.00 1,133.00 1,500.00 Postage and Courier 1,500.00 886.00 1,200.00 Wages and Benefits 174,850.00 162,042.00 130,000.00 Short-Term Contracts 700.00 288.00 10,000.00 Staff Recruitment 900.00 835.00 900.00 Staff P.D., Conferences 1,000.00 240.00 2,000.00 Staff Meals, Travel, Accom 5,000.00 4,417.00 5,000.00

192,450.00 174,539.00 161,800.00 PROJECTS/OTHER

Allocated from Earned Interest:FCSS Resources/Projects 14,000.00 11,179.00 33,000.00

TOTAL EXPENSES 435,400.00 388,000.00 421,100.00

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NNOOTTEESS TTOO 22001100--22001111 BBUUDDGGEETT REVENUE SOURCES Memberships: Membership fees are usually increased by 3% or 4% each year; however,

membership fees for 2010-11 will not be increased because there was no increase to the provincial FCSS grant allocation in 2010-2011.

Resource Bank Grant: The FCSSAA receives an annual grant from Children and Youth

Services to operate the Resource Bank and support the operations of the Association. The grant was increased to $160,000 in 2009; it is anticipated it will remain at $160,000.

Brochures, Folders, Note Pads: The Resource Bank stocks FCSS brochure pages, presentation

folders, and sticky-note pads with the FCSS logo, to sell to FCSS Programs at cost. GST Rebate: 50% GST rebate on 2009-10 expenditures is received in fiscal year 2010-2011. Interest from Outcome Measures and Education Bursary Accounts: Interest earned on the

investment accounts for the FCSS Outcome Measures fund and the FCSS/PLC Education Bursary is retained by the FCSSAA. It is not applied to general operating costs, but is allocated to special projects to support all FCSS Programs.

FCSS/PLC Bursary Administration: $30,000 was allocated over 3 years (2008-2010) from the

Education Bursary to the FCSSAA for administration of the FCSS/PLC Bursary Program (Bursary Committee meetings, administrative assistant, photocopy, postage, etc.). The administration fee was not transferred in 2008 or 2009 and will be allocated in 2010, 2011 and 2012.

Investments at Year End

Investments at year end include: carryover of the 2010 Resource Bank grant which was received in August 2010 (deferred revenue); interest earned on the Outcome Measures and Education Bursary savings accounts; a restricted reserve fund of $90,000; and the principle amounts of the Outcome Measures and Education Bursary funds.

GENERAL OPERATING EXPENDITURES Board Travel: The board travel budget is increased to allow Board members to travel more

frequently to meet with government Ministers and attend provincial events and meetings related to FCSS.

Communication and Marketing: Expenses include general promotion and marketing; producing

the annual FCSS Storybook and the annual FCSS Calendar; sponsoring the annual Achievement Awards program; and a contribution to maintaining the FCSS Forum. In 2011, the FCSS Orientation Resource Kit will be updated and distributed to FCSS Programs.

Conference Subsidies: A conference subsidy fund is maintained from annual conference

proceeds to assist smaller, remote FCSSAA member Programs in covering costs to attend annual FCSSAA conferences. Should no proceeds be realized from the annual conference, the FCSSAA Board has committed to ensuring that subsidies are available for a total of $5,000 per year. In 2010, $4,000 from 2009 conference proceeds has been allocated to the subsidy fund.

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Licenses, Fees, Dues: Annual membership fees to provincial and national organizations (e.g. Canadian Association of Family Resource Programs, Canadian Council on Social Development, Vanier Institute for the Family, Volunteer Alberta, Alberta Council of Citizens with Disabilities, etc.).

Regional Grant: A grant of $500 is available to FCSSAA regions to assist with the costs of

holding spring regional meetings. Website Redesign and Maintenance: In 2011, the FCSSAA website will be redesigned and a

website management company will be hired to maintain the website. RESOURCE BANK EXPENDITURES Brochures, Folders and Post-it Note Pads: FCSS promotional material is purchased in bulk by

the FCSSAA and sold to local FCSS Programs, at cost. Office Expenses: Includes office supplies, equipment leases, resource materials, repairs and

maintenance, and an IT support contract. Wages and Benefits: Includes salaries, benefits and employer source deductions for the

Executive Director and Executive Assistant. Short-term Contracts: $10,000 is allocated to short-term contracts to assist with projects and

initiatives the Board undertakes during the year. OTHER RESOURCES/PROJECTS The Board is allocating $33,000 in 2011 toward special one-time projects that may be

developed to support FCSS Programs across the province, such as delivery of the “Working in Community” training workshops, and the Advocacy training workshop.

RREESSOOLLUUTTIIOONNSS SSEESSSSIIOONN

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RRUULLEESS OOFF OORRDDEERR FFOORR RREESSOOLLUUTTIIOONNSS SSEESSSSIIOONN 1. All voting delegates must be registered by a designate of the FCSS Association prior to

the opening of the AGM. 2. If an FCSS Board wishes or consents to withdraw its resolution, the Session Chairman will

notify the delegates prior to introducing the resolutions. 3. Resolutions will be debated in the order they appear in the Resolutions Section of the

Annual Report, unless by a 2/3 majority vote of the AGM assembly, it is agreed to discuss a resolution out of order.

4. The Session Chairman will introduce each resolution by number and name of the

sponsoring FCSS Board, and ask a member of the Resolutions Committee to read the resolution to the assembly. He/she will then ask the sponsoring FCSS Board to move and second the resolution.

5. The Session Chairman will then identify the mover and seconder, and invite the mover to

be the first speaker. The Session Chairman will then ask the seconder if he/she wishes to speak to the motion.

6. The mover and seconder may speak to the resolution for a combined total of five (5)

minutes. All other speakers addressing the resolution may speak for a maximum of two (2) minutes.

7. Only authorized delegates may present motions and amendments and vote, but any

Association member in attendance may speak to a question. 8. Persons in attendance at the AGM who are not members of the Association may speak to

a motion by requesting a “special privilege to speak” of the Session Chairman and agreed to by a 2/3 majority vote of the delegates.

9. A speaker should approach the microphone and wait for recognition from the Session

Chairman, announce his/her name, the name of his/her Board, and then proceed. Voting delegates must display their voting cards when presenting a motion or an amendment to a motion.

10. Once no other delegates indicate a desire to speak to the resolution, the mover will be

offered a maximum of two (2) minutes to speak, and in doing so will close debate. 11. The AGM assembly will accept one amendment at a time, and one amendment to the

amendment at a time, during a debate. All amendments must be submitted in writing to the Session Chairman.

12. Friendly amendments will be accepted if consent is granted by the mover. Friendly

amendments must not change or refocus the intent of the resolution.

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13. Any other amendment requires a mover and a seconder, and must be debated and either passed or defeated by the AGM assembly.

14. The Session Chairman, in consultation with the Parliamentarian, will rule as to whether

amendments comply with the intent of the original motion. 15. Special resolutions require a three-quarter (3/4) majority vote. 16. Resolutions requesting legislative amendments require a two-thirds (2/3) majority vote. 17. All other resolutions require a simple majority (50% plus one) vote. 18. Voting will be by show of voting cards, or as designated by the Session Chairman. 19. Where the results of a vote are too close for the Session Chairman to determine, or where

requested by delegates, the Session Chairman will ask for a standing vote. All delegates will be asked to stand at the appropriate time to signify their support or opposition to the question under consideration. Resolutions Committee members will circulate through the assembly to count the results of the vote, and will advise delegates to be seated as their votes are counted.

20. Resolutions that receive the endorsement of the AGM assembly are effective for five (5)

years after their passage, unless later amended or rescinded. 21. "Robert's Rules of Order, Newly Revised", will govern this Association in all cases in which

they are applicable and in which they are not inconsistent with the Rules of Order of the Constitution of this Association.

From the FCSSAA Resolutions Procedures Manual RULES OF RESPECT FOR RESOLUTIONS SESSION Vigorous debates can occur during resolutions sessions. Recent feedback from AGM delegates has indicated that some debates have not always been conducted in an open and respectful, professional manner. Healthy debates require all delegates to be team players. Productive discussion and decision-making are based on each person’s ability to:

• Respect each person’s point of view • Respect the democratic process • Share his/her viewpoint without bowing to peer pressure • Communicate with tact and diplomacy • Accept all opinions without judgement • Agree to disagree, but not be disagreeable • Have a broad view of the outcome of debate, not a self-serving position • Not engage in side-bar conversations that are distracting or disruptive

To ensure that a healthy, open debate on the resolutions to be heard, delegates are encouraged to keep the “rules of respect” above, in mind. If necessary, remarks will be called out of order and the speaker will be asked to sit down. Side-bar conversations that make it difficult for delegates to hear the speaker on the floor or disrupt the flow of debate, will also be called.

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RESOLUTION NO: 2010 - 01 TOPIC: Children and Youth Services Planning for Preventive Social Services Submitted by: Barons-Eureka-Warner FCSS ____________________________________________________________________________ BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta (FCSSAA) request the Minister of Children and Youth Services establish a committee for the purpose of developing a research-based component to the Ministry Business Plan which will identify a process to increase provincial funding to municipalities for FCSS prevention services to $100 million in 2011-2012, with continuing annual increases, thereby relieving the pressure on crisis intervention services, and further that representatives from the FCSS community be appointed to that planning committee. Rationale Investment in prevention services will be a significant step in creating sustainable systems for Children and Youth Services, Health, Justice, and Education. Highlights of research about the value of prevention are outlined below. In the human service delivery system there are three levels of service-sometimes called by different names. Each level is described below. “Prevention; Primary

Prevention; Universal Services”

“Secondary Prevention; Early Intervention; Targeted Services”

“Tertiary Services; Crisis Intervention; Clinical Services; Treatment”

Purpose • Promote wellness • Promote positive

behaviour

• To intervene at early signs of problems

• To reduce crises • To change troubling

behaviours

• To rehabilitate • To reconstruct • To treat

Target • Everyone

• People in early crisis • “High-risk” groups

• People in crisis • Clients

Strategy • Change environments

• Build skills • Promote awareness • Provide supports

• Recommend solutions to problems

• Respond to crises • Diffuse short term crises • Provide skills to change

responses • Change situations

• Treat symptoms: - detoxification - therapy residential

• Provide skills to rehabilitate

The Perry Preschool Program was implemented in 1962. A sample of 123 young African American children were randomly assigned to a program group that received a high-quality preschool program at ages 3 and 4 or to a control group. The children in both groups were assessed on 14 occasions between the ages of 3 and 40. Children in the program group exceeded the control group in:

• Tested ability and performance throughout childhood

• Higher adult earnings • Rates of employment

• Rates of home ownership • Half as many lifetime arrests for

violent, property and drug crimes • Fewer convictions

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The economic return to society was $17.07 for every dollar invested. (Victims & Offenders, Volume 2, Issue 2 April 2007, pages 141-160) In November, 2009, Wilder Research published the Cost Savings Analysis of School Readiness in Michigan report. It concluded the cost savings and revenues realized in 2009 in the state of Michigan due to the investments in school readiness over the past 25 years is an estimated $1.15 billion. The study also concluded the ongoing cost burden of not investing in school readiness for all disadvantaged children is an estimated $598 million per year. www.wilderresearch.org Luciano L’Abate outlines criteria that differentiate approaches to service delivery in his book Building Family Competence.

Criteria Primary Secondary Tertiary 1. Risk Low to minimal High: in need but not

critical Very high: critical

2. Reversibility High: 100% to 66% Medium: 66% to 33%

Low to very low: 33% to 0%

3. Probability of Breakdown

Low but potential Medium but probably High and real (actual)

4. Population Non-clinical: labelled but not diagnosable

Preclinical and diagnosable

Clinical: critical and diagnosed

5. Ability to Learn

High Medium Low

6. Goals Increase competence and resistance to breakdown

Decrease stress and chance of crisis

Restore to minimum functioning

7. Type of Involvement

Voluntary: many choices

Obligatory: decrease in choices

Mandatory: no other choices available

8. Recommendations • “Could benefit by it” • “It would be nice”

• “You need it before it’s too late”

• “Recommend strongly that you do it”

• “It is necessary” • “Nothing else will

work” • “Other choices would

be more expensive” (i.e. hospitalization, incarceration)

9. Cost Low Medium High 10. Effectiveness High(?) Questionable yet to be

found Relatively low

11. Personnel Lay volunteers and pre- and paraprofessionals

Middle-level professionals

Professionals

12. Types of Intervention

General, learning, strengthening, enrichment

More specific to behaviour, that is, programmed materials

Specialized therapy

13. Degree of Structure High Medium Low 14. Degree of

Specificity General and topical Individualized Specific to the symptom

Primary prevention services are presented to more people, are less expensive, are more effective, contribute to positive outcomes and prevent more serious conditions. They do not label or stigmatize individuals and families.

http://www.wilderresearch.org/�

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RESOLUTION NO: 2010 - 02 TOPIC: Increased Funding for FCSS Submitted by: Flagstaff Family and Community Services ____________________________________________________________________________ BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta (FCSSAA) request an increase in provincial FCSS funding to the level of $100 million to sustain, grow and improve FCSS Programs and to acknowledge the value of prevention. Rationale FCSS Programs provide a variety of preventive measures across Alberta to improve the lives of community members. In 2008 a resolution was passed by the FCSSAA to implement an advocacy strategy to increase the FCSS provincial funding level to $100 million per year by 2010. FCSS has seen a small increase to $78 million since that time, but we feel the FCSSAA needs to continue to urge the provincial government to increase the level of funding to $100 million in the next year to sustain, improve and grow successful FCSS programs. The value of prevention has been well documented. Dr. Bruce Perry, a world renowned expert on trauma in children has stated (Killam conference, October 2009) that “if you identify one child from a family at risk and help them, you will save $1 million dollars over the lifetime of that child by providing assistance in the developing years, so if you help 20 children you can save $20 million dollars over their lifetimes.” Prevention keeps people out of crisis, therefore saving long-term dollars when it comes to government intervention. Since 2001 some FCSS Programs have used outcomes measures to show the value of their programming and make improvements needed to programming. In this way, FCSS is working to ensure our programs are meeting the needs they are intended to meet and changing the lives of people in our communities. FCSS Programs are one of the best investments the Alberta Government has made in prevention and by providing an increase in funding, province-wide to $100 million, Alberta will prove to its taxpayers that they are working hard to save money in the long run. FCSS employees in each community really care about their residents and work very hard to identify community needs and issues. They are on the ground making a difference every day by helping people. An increase in funding will assist employees to continue to meet the changing needs of their communities.

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RESOLUTION NO: 2010 - 03 TOPIC: Development and Implementation of a Poverty Reduction Strategy for

the Province of Alberta Submitted by: FCSS Calgary, Community and Neighbourhood Services, City of Calgary

Community and Social Development, City of Lethbridge City of Grande Prairie FCSS ____________________________________________________________________________ Whereas poverty is a significant social problem in Alberta; and Whereas 12% of Albertans live in povertyi

; and

Whereas 14.4% of Alberta’s children between the ages of 0 and 14 years live in povertyii; and Whereas a poverty reduction strategy for Alberta would allow for the implementation of a comprehensive approach to addressing poverty in our province. THEREFORE BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta (FCSSAA) supports the development and implementation of a poverty reduction strategy for the province of Alberta; and FURTHER BE IT RESOLVED THAT the FCSSAA actively participates in the development and implementation of such a poverty reduction strategy Rationale Poverty continues to be a significant social problem in Alberta. People with disabilities, individuals on income support programs, and women working part-time in the service sector, are just some of the many Albertans who experience poverty and social marginalization on a daily basis. People on fixed incomes are finding it increasingly difficult to meet the costs of living. According to the Parkland Institute, 50% of women earn less than $25,000 per annum. Initiatives and partnerships are being created to respond to the issue. These endeavours are due to the work of a number of players, including the provincial government. Recently, for example, the Minimum Wage Policy Review Committee of the Standing Committee on the Economy, agreed to a motion made by Independent MLA, Mr. Dave Taylor (Calgary-Currie) regarding the creation of a poverty reduction strategy for Alberta. The motion read “That, in the interests of developing longer-term solutions than can be achieved through minimum wage policy alone, the Government of Alberta recognize the need for a designed-in-Alberta poverty reduction strategy, and that it study best practices in other jurisdictions and engage in broad-based public consultations in order to create the strategy”. This marks a significant advance in the recognition of the need for a broader based response to poverty; a response that is able to deal appropriately with the many manifestations of poverty; a response that recognizes that government alone cannot create an effective, measurable and efficient poverty reduction strategy; a response that seeks to ensure the promotion of dignity and social inclusion.

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The necessary partnerships required for the development of a poverty reduction strategy would allow FCSS and its funded agencies, the provincial government, the business community, aboriginal associations, labour organizations, women’s groups and representatives of ethno cultural organizations - to name just some interested parties - the opportunity to embark upon the creation of a strategy that reflects the needs of all Albertans. The creation of such an initiative would bring Alberta in line with the seven provinces that have already developed poverty reduction strategies. These strategies provide support through various policy mechanisms, including enhanced support programs and initiatives designed to promote greater labour force participation. The existing provincial plans provide benchmarks for achievement and timelines for completion, and have had success in reducing poverty in their respective jurisdictions. Additionally, the Federation of Canadian Municipalities recently called on the Government of Canada to develop a national anti-poverty act. While there are certainly differences in the provinces, best practices research would inform the development of Alberta’s poverty reduction strategy. In addition to benefitting from elements of the work currently undertaken in other provinces, the Inter City Forum on Social Policy (ICFSP) has created a draft process which could guide in the development and implementation of a comprehensive poverty reduction strategy for Alberta. This process includes collaborative work with the ICFSP, hosting of a forum on poverty reduction strategies at the end of the FCSSAA conference in November 2010, and the creation of a steering committee from the various partners. In terms of specific steps, the process suggests that community engagement take place between May and November 2011; a draft plan be written by January 2012; broad scale public and private commitment be obtained between January and May 2012; and provincial legislation supporting implementation of the poverty reduction plan be tabled in the fall of 2012. Ultimately, a poverty reduction strategy for the Province of Alberta, would allow individuals, families, and communities the opportunity for increased social participation, enhanced social inclusion and greater dignity. i Where Poverty Prevails, 2009 ii Where Poverty Prevails, 2009

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RESOLUTION NO: 2010 - 04 TOPIC: Strengthening the FCSS Prevention Mandate Submitted by: Cochrane FCSS Board ____________________________________________________________________________ BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta advocate to the Government of Alberta to develop a comprehensive 10-year plan to address Albertans’ basic needs of life which will enable the Family and Community Support Services Program to focus on its prevention mandate. Rationale FCSS Programs have reported an increasing number of families and individuals who are unable to meet their basic needs. Especially in smaller to mid-size communities where services are either limited or non-existent, FCSS Programs are being pressured to assist their communities with larger issues outside the FCSS mandate, such as affordable and safe housing, providing rural-urban transportation for medical and employment purposes, and childcare. In addition, FCSS funding rates per Albertan have been falling since 2002. FCSS available dollars per Albertan has fallen from $23.59 in 2002 to $20.82 in 2010. According to the Cost of Eating in Alberta 2008 report authored by Dieticians of Canada and the Alberta Community/Public Health Nutritionists Committee, endorsed by the Growing Food Security in Alberta Network, it cost $773.94 to feed a family of four each month. Food is the only flexible cost in the budget for many families, especially those who rely on income assistance and minimum wage, so there is little or no money left for food after paying for basic needs like rent, utilities and transportation. The cost of food, combined with that of housing, transportation and childcare, leaves a single mother of two, earning minimum wage, with a monthly debt exceeding $600 in some Alberta communities (2008 Cost of Eating in Alberta). In order to meet the basic needs of Albertans, social service agencies including FCSS Programs need to be funded adequately. Agencies have been grappling with decreases in funds from non-government sources, primarily corporate and private, in addition to the need for increased government funding. To meet the basic needs of Albertans, agencies need to be properly staffed. Concerns over staffing in agencies remain. The concern has shifted somewhat from the perspective of recruitment difficulties to challenges with retention. Agencies are now struggling with occurrences of employee stress and burnout from trying to do more with less. 82% of social service agencies in the province of Alberta report an increased demand for service since the economic down turn began. Given the growing body of research on the social determinants of health indicating the overall health of individuals, families and communities is highly impacted by poor socio-economic conditions, it is imperative for the Government of Alberta to address the basic needs of Albertans. The capacity of Family and Community Support Services to implement and measure the long term benefits of preventive social programs can only be realized if the basic necessities of life of Albertans are first met.

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RESOLUTION NO: 2010 - 05 TOPIC: Addiction Services Focusing on Prevention and Education Submitted by: Yellowhead County FCSS Advisory Board ____________________________________________________________________________ BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta (FCSSAA) advocate to Alberta Health Services and the provincial government for their demonstrated commitment to the provision of preventive and educational addiction services, as was formally supplied by the Alberta Alcohol and Drug Abuse Commission (AADAC). This commitment will be demonstrated by the dedication of funding and human resources to preventive and educational addiction services. Rationale AADAC has been dissolved and addiction services moved over to the new provincial Alberta Health Services. Prior to this move, AADAC had a long history of effective preventive and educational services relating to substance use. AADAC was a valued partner at the community level for prevention issues. They were often key drivers in communities for drug coalitions, youth programs and health promotion. The knowledge, skills, experience and resources in regards to prevention and education were key components to their business practice. With the move of addiction services to Alberta Health Services, the commitment to prevention and education has been lost, especially as a key driver in Alberta’s communities.

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RESOLUTION NO: 2010-06 TOPIC: Review of Alberta Culture and Community Spirit Grant Funding Submitted by: County of Grande Prairie FCSS ____________________________________________________________________________ BE IT RESOLVED THAT the FCSS Association of Alberta request Alberta Culture and Community Spirit to research the impact that elimination of the Wild Rose Foundation grants have had and will continue to have on FCSS Programs; and FURTHER BE IT RESOLVED THAT Alberta Culture and Community Spirit review funding now available to charitable and non-profit organizations through its grant programs, and give strong consideration to returning to the funding levels previously available through the Wild Rose Foundation. Rationale The Wild Rose Foundation was eliminated in 2009 and funding available through Wild Rose grants was moved to the Community Initiatives Program (CIP). An overall reduction in grant funding available through the CIP was also implemented. At the same time, the Community Initiative Program provided through the Office of the Prevention of Family Violence and Bullying, of Alberta Children and Youth Services, was eliminated. The result of these changes has lead to significantly less grant funding available to charitable and non-profit organizations and community groups in Alberta, negatively impacting their ability to provide key services and supports to their communities. As a direct result of the reduction and elimination of grant funding, local FCSS Programs have experienced a dramatic increase in funding requests from community groups. It is imperative that Alberta Culture and Community Spirit assess the implications of its decision to reduce grants available. FCSS Programs did not receive an increase to the provincial grant allocation; our resources are stretched to the limit and we are not able to step up to enhance the reduced funding from Alberta Culture and Community Spirit.

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RESOLUTION NO: 2010 - 07 TOPIC: Clarification of Roles and Responsibilities in Providing Basic Services

and Crisis Support to People in Need Submitted by: Town of Stony Plain Family and Community Support Services Board ____________________________________________________________________________ BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta (FCSSAA) approach the Ministry of Employment and Immigration to clarify the mandate and role of the Alberta Works/Income Support Program and the Program’s role in the provision of services and resources to meet individual basic needs and essential supports during times of crisis. Rationale The FCSS mandate is to provide prevention focused programs to promote and maintain social wellness. However, the current economic environment and the restraint it generates are having significant negative impact on local communities. For some time now FCSS Programs have experienced an increase in requests from individuals and agencies to provide more in depth crisis assistance and outreach services. FCSS is faced with an ever-increasing number of appeals for direct financial assistance with food, rent, clothing and other basics. In addition, not for profit community agencies are referring residents with complex and ongoing needs to FCSS programs for assistance. Outreach service requests by individuals and by community agencies include:

• provision of emergency financial assistance • provision of emergency/crisis counseling • assistance with completing forms for benefits or assistance, including accessing all

supporting documentation • attending medical appointments to ensure forms necessary for support applications are

completed • assisting in locating appropriate housing and financial assistance for rental support • case management and ongoing/long-term supports for individuals

In conclusion, it is important that the Ministry of Employment and Immigration provide clarification on the roles and responsibilities assigned to the Alberta Works/Income Support Program and the Ministry’s expectation of FCSS in providing basic support to families and individuals in need.

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RESOLUTION NO: 2010 - 08 TOPIC: Resources for Elder Abuse Programs Submitted by: City of Lethbridge, Community and Social Development ____________________________________________________________________________ BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta (FCSSAA) advocate to the Alberta Government for the provision of funding and support for the intervention and support services for seniors and their families who experience elder abuse in our communities. Rationale In accordance with the Alberta Government’s stated goal that Alberta will be a safe place to live, work and raise a family; and Being appreciative of the Alberta Government’s investment in a range of programs and services to meet the needs of its older population; and Recognizing that Alberta’s population is aging. More than 385,000 seniors live in Alberta; projections suggest the number will increase to 505,800 by 2016; and Recognizing that Canadian and International statistics demonstrate that 4 - 7% of the senior population has experienced some form of elder abuse. This translates to, at the very least, 27,000 Albertans having experienced some form of elder abuse. As awareness increases through local, provincial and federal initiatives, and as our population ages, reporting of elder abuse has dramatically increased. We are learning that elder abuse cases are complex and distinct from other forms of violence. 38% of abusers are adult children, while 26% of abusers are spouses. Not all elder abuse is domestic. Other abusers include neighbours, paid caregivers, companions and staff. Men are nearly as likely to be victims of some form of abuse as women. Not all cases are considered criminal nor do they all result in criminal action. Additionally, victims are unlikely to find support that considers their aging needs. FCSS has partnered in community initiatives to bring awareness of elder abuse in our communities. Within our mandate, prevention through education has given seniors tools to protect themselves. FCSS funded programming designed to reduce isolation and increase community involvement as a protective factor, are key to reducing vulnerability. Some police services are creating positions sensitive to the needs of seniors who are victims of criminal offenses. However, most Alberta communities do not have the resources to support and ensure the safety of our oldest victims of abuse. They have no choice but to remain in, or return to, abusive environments. In conclusion, elder abuse is a growing issue in Alberta that will reach a crisis level without structured intervention and support. Community support and government funding is key to developing coordinated approaches so that every older person in Alberta lives free from abuse.

2010 ANNUAL REPORT - FCSSAA · 2017-11-19 · 1 MESSAGE FROM THE PRESIDENT . It is with great pleasure that I welcome delegates from across Alberta to our 2010 FCSSAA Power of Prevention

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