2010. 5S Training for PLDT.1

Father, keep me alert to potential dangers at work and at home. Please let your holy angels be always with me, guarding me in all my ways. Keep me from falling into any kind of danger, either by my own neglect or from other causes. Keep me aware of the safety and security of my fellow employees. Remove from my heart and mind tendencies to distract and cause conflict.

Give me inner peace, knowing that through Your redeeming merit I am at peace with You. Enable me to do my best at work, bringing to my tasks not only courage and strength but also due caution and wisdom.

And as we come together today for this workshop, bless us with the readiness to know more and understand further, and grant us the willingness to put our learning's and plans into action.

And may all we do give you honor, praise and glory.

We pray all these in the mighty name of Jesus. Amen.

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What we need is a. . .

TRANSFORMATIONTRANSFORMATION

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What is 5S?What is 5S?• 5S stands for five Japanese words all starting with the letter ‘S’.• A methodology for organizing, cleaning, developing and sustaining

a productive work environment.

SEIRI (sort)

SEITON(set in order)

SEISO(shine)

SEIKETSU(standardize)

SHITSUKE(sustain the discipline)

Improves company image

Improves safety

Improves morale

Improves work efficiency

Enhances teamwork

Generates savings through reduced cost

Benefits 5S bringsBenefits 5S brings

SORT (Seiri)

STANDARDIZE(Seiketsu)

SHINE (Seiso)

SET IN ORDER(Seiton)

SUSTAIN THE DISCIPLINE(Shitsuke)

Ways to Practice 5SWays to Practice 5S

SORT (Seiri)“Take out unnecessary items and dispose.”

4.Dispose unnecessary items.5.Monitor progress of the SORT activities by

checking if all these were implemented.

SORT (Seiri)“Take out unnecessary items and dispose.”

1.Sort out all items in the work area.2.Separate the unnecessary items (which include

damaged and defective items) from the necessary.3.Decide on a policy for disposing unnecessary items.



SET IN ORDER (Seiton)“Arrange necessary items in good order for use.”

1. Identify storage areas for necessary items.2.Arrange items in designated areas by frequency

of use.3.Provide visual controls, (e.g., labels,

markings, coding, signage, etc.)


SET IN ORDER (Seiton)“Arrange necessary items in good order for use.”

4.Sustain SORT activities.5.Monitor progress of the SET IN ORDER

activities by checking if all these were implemented.


SHINE (Seiso)“Clean your workplace.”

1. Identify areas of responsibility (AOR).2.Acquire cleaning materials.3.Clean the workplace regularly.

Do not wait until things get dirty.



4. Identify and address causes of disorderliness and dirt in the work area.

5.Maintain cleanliness in identified AOR.



6.Sustain SORT and SET IN ORDER activities.7.Monitor progress of the SHINE activities by checking if

all these were implemented.

STANDARDIZE (Seiketsu)“Maintain high standard of housekeeping.”

1.Formulate standards for maintaining good office environment.

2.Fix the rules and stick to them.



3.Consistently practice 5S standards and create a maintenance system for good housekeeping.

4.Sustain SORT, SET IN ORDER and SHINE activities.



5.Monitor progress of the STANDARDIZE activities by checking if all these were implemented.

6.Conduct a quality workplace assessment using the agreed standards.



SUSTAIN THE DISCIPLINE (Shitsuke)“Do things spontaneously without being told.”

1.Treat your workplace as your second home.

2.Reflect on your attitudes, habits and appearance.

SUSTAIN THE DISCIPLINE (Shitsuke)“Do things spontaneously without being told.”

3.Develop good habits and keep them.4.Continuously find ways to improve work area.5.Sustain the 4S activities; continuously monitor

performance and aim for higher 5S target.


JAPANESE ENGLISH PILIPINO Brief Explanation

SEIRI Sort SuriinTake out unnecessaryitems and dispose

SEITON Set in order SinupinArrange necessary itemsin good order for use

SEISO Shine Simutin Clean your workplace

SEIKETSU StandardizeSiguruhin angkalinisan

Keep high standardof housekeeping

SHITSUKESustain thediscipline

Sariling kusaDo things withoutbeing prompted

PLDT 5S PROGRAMPLDT 5S PROGRAM

ORGANIZATIONAL STRUCTURE

4. Telephone

WORKPLACE STANDARDS

4. Telephonea) Clean telephone body and dial regularly. (SEISO)b) Arrange tangled cord of your telephone handset. (SEITON)c) Set telephone wires neatly around the desk. (SEITON)d) Place telephone at the most convenient location for easy use.

(SEITON)e) Replace telephone neatly on the desk before leaving the office.

(SEIKETSU)

WORKPLACE STANDARDS

5. Cabinets

WORKPLACE STANDARDS

5. Cabinetsa) Each cabinet must be properly labeled indicating

its contents. (SEITON)b) Provide partitions in cabinet drawers for small items. (SEITON)c) Label each file for easy retrieval. (SEITON)d) Do not place anything on top of cabinets. (SEIKETSU)e) Avoid too much personal items in your cabinets. (SEITON)f) Suggested Practice: Rearrange contents of each cabinet once every

three months.

WORKPLACE STANDARDS

6. Office Machines

WORKPLACE STANDARDS

WORKPLACE STANDARDS

6. Office Machinesa) Clean typewriters, computers, copying machines,

etc. regularly. (SEISO)b) Set electrical wirings neatly for safety and good appearance. (SEITON)c) Reset office machines for ready use by the next person. (SHITSUKE)d) Place papers neatly at designated locations by type and size. (SETION)e) Inspect machines regularly and take action for required servicing.

(SHITSUKE)f) Turn off computers, printers, etc. before going home. (SHITSUKE)g) Suggested Practice: Assign ownership to each machine.

7. Bookshelves

WORKPLACE STANDARDS

7. Bookshelvesa) Classify books by category for easy retrieval. (SEITON)b) Always return books to their designated location after use. (SEITON /

SHITSUKE)c) Keep bookshelves clean and tidy. (SEISO / SEIKETSU)d) Do not place anything other than books in

bookshelves. (SEITON / SHITSUKE)e) Dispose outdated books and magazines from

time to time. (SEIRI)

WORKPLACE STANDARDS

8. Equipment Rooms

WORKPLACE STANDARDS

8. Equipment Roomsa) Do not allow any items other than those necessary for operation

and maintenance. (SEIKETSU)b) Return tools and test equipment to their proper

location after use. (SEITON)c) Do not place wooden furniture and fixtures inside

equipment rooms. (SEITON)d) Switch off lights after use. (SHITSUKE)e) Do not utilize equipment rooms for storage purposes. (SEITON)f) Dispose waste materials such as wire and insulator debris, carton boxes,

crates, etc. immediately. (SEISO)g) Eating is prohibited inside critical equipment rooms. (SHITSUKE)

WORKPLACE STANDARDS

9. Conference Rooms

WORKPLACE STANDARDS

9. Conference Roomsa) Do not allow any items other than those

used for each meeting. (SEIKETSU)b) Replace materials, stationary, VTR, etc. to

their original location after use. (SEITON)c) Return tables and chairs to their original location after use. (SEITON)d) Switch off lights and air conditioners after use. (SHITSUKE)e) Suggested Practice: Assign ownership to each conference room.

WORKPLACE STANDARDS

10. Whiteboards

WORKPLACE STANDARDS

10. Whiteboardsa) Clean whiteboards completely after use. (SEISO)b) Check markers for replenishment. (SEIRI / SEITON)c) Remove and discard outdated notices or posters on whiteboards.

(SEIRI)d) Clean erasers from time to time for

good function. (SEISO)

WORKPLACE STANDARDS

11. Pantries

WORKPLACE STANDARDS

11. Pantriesa) Always keep the area clean, keeping next users in

mind at all times. (SEISO / SEIKETSU)b) Arrange kitchen utensils neatly for easy use. (SEITON)c) Dispose refuse as frequently as possible. (SEIRI / SEISO/ SEIKETSU)d) Wipe out water on kitchen tables / counters and keep them dry at

all times. (SEISO / SEIKETSU)e) Keep kitchen sink and flooring clear and free from food particles.

(SEISO / SEIKETSU)

WORKPLACE STANDARDS

12. Canteen

WORKPLACE STANDARDS

12. Canteena) Do not leave unnecessary things on the dining table. (SEITON /

SEIKETSU)b) Return the chairs under the dining table after use. (SEITON)c) Return chairs and tables to their original location when relocated for

meetings or functions. (SEITON)d) Put away all utensils such as cups and plates after each meal.

(SEISO / SEIKETSU)e) Clean up tables immediately after

each meal. (SEISO / SEIKETSU)

WORKPLACE STANDARDS

13. Comfort Rooms

WORKPLACE STANDARDS

13. Comfort Roomsa) Flush toilet bowl after use. (SEIKETSU)

b) Wash your hands after using the toilet. (SEIKETSU)

c) Clean up toilet and wash basin everyday. (SEISO / SEIKETSU)

d) Replenish toilet paper rolls, soaps and paper towels once a day. (SEITON / SEIKETSU)

e) All users should always try to keep toilets clean and tidy. (SHITSUKE)

f) Check ventilation fans regularly for effective function. (SEISO)

g) Smoking is not allowed inside the CR. (SHITSUKE)

h) Provide clean trash can at all times. (SEITON / SEIKETSU)

i) Do not throw napkin / tissue paper into the toilet bowl. (SHITSUKE)

j) Keep lavatory clean and free from food and other particles at all times.

(SEIKETSU / SHITSUKE)

WORKPLACE STANDARDS

14. Hallways

WORKPLACE STANDARDS

14. Hallwaysa) Clean your shoes before entering the office. (SEIKETSU)b) Do not place anything in hallways without prior clearance /

permission from FasMan / SH&E Mgmt. (SEIRI / SEITON / SHITSUKE)c) Pick up and dispose any waste paper in hallways.

(SEIKETSU / SHITSUKE)d) Avoid talking loudly along hallways. (SHITSUKE)

WORKPLACE STANDARDS

15. Bulletin Boards

WORKPLACE STANDARDS

15. Bulletin Boardsa) Ensure that outdated notices are removed. (SEIRI).b) Information should be updated regularly. (SEIRI)c) Items should be neatly aligned and properly secured. (SEITON)d) Pins must be readily available. (SEITON)e) Check that the location of the bulletin board is

appropriate. (SEITON)f) Coordinate with FasMan Bulletin Board that

needs to be hanged up. (SEIKETSU)

WORKPLACE STANDARDS

16. Passages

WORKPLACE STANDARDS

16. Passagesa) Do not place anything along designated passages at all times.

(SHITSUKE)b) Do not perform any work in designated passages without

permission. (SHITSUKE)c) Pedestrians must always walk along designated passages.

(SHITSUKE)d) Suggested practice: Workplaces and passages

should be clearly identified.

WORKPLACE STANDARDS

17. Lockers

WORKPLACE STANDARDS

17. Lockersa) Do not place anything on top of lockers. (SEITON)b) Place items neatly inside your locker. (SEITON)c) Always keep your locker clean. (SEISO)d) Do not keep any foodstuff inside your locker. (SHITSUKE)e) Smoking is not allowed inside the locker area. (SHITSUKE)f) Suggested Practice: Empty all lockers and clean them once a

month.

WORKPLACE STANDARDS

18. Vehicles

WORKPLACE STANDARDS

18. Vehiclesa) Keep exterior and interior body of the vehicle (including

chassis, wheels, tires, rims, side mirrors, etc.) clean and free from dust and oil at all times. (SEISO).

b) Keep vehicles free from litter and bad smell. (SEISO)c) Unnecessary items must be disposed properly and regularly. (SEIRI)d) Keep basic tools (jack, adjustable wrench, screwdriver, flashlight, pliers)

inside an appropriate box; ensure that EWD and spare tires are available at all times. (SEIKETSU)

e) Ensure that important documents, (i.e., registration certificates) are available at all times. (SEIKETSU)

f) Wear seatbelt and ensure that it is functional at all times. (SEIKETSU)

WORKPLACE STANDARDS

LEGEND

Rating Number of Deviations

4 0 (zero) deviation

1 1 or more deviations

AON – All or Nothing

S – Standard Rating

Rating Number of Deviations

4 0 (zero) deviation

3 1 to 2 deviations

2 3 to 4 deviations

1 5 or more deviations

RESPONSIBILITIES1. All employees and Service Providers shall:

a) Maintain their respective work areas as clean and as orderly at all times.

b) Actively participate in the 5S activities in their area.c) Comply with 5S Policy and Implementation Guidelines.

RESPONSIBILITIES2. 5S Committee / Secretariat shall:

a) Plan, organize, direct and control the overall operations of the 5S program.

b) Approve policies and workplace standards to ensure the smooth implementation of the 5S Program.

c) Monitor the implementation of the 5S Program.d) Evaluate the effectiveness of the 5S Program.e) Recommend solutions / actions for continuous improvement of the

5S Program.

RESPONSIBILITIES3. Property and Facilities Management Center (PFMC) shall:

a) Act as chair of the 5S secretariat.b) Organize 5S Secretariat meetings and prepare / consolidate issues,

concerns, policies and schedules to be discussed during the meetings.c) Recommend / allocate budget for the required logistics, campaign

posters / materials and rewards program to promote the 5S Program.

RESPONSIBILITIES4. Environment, Health and Safety Management

(EHS Mgmt) Division shall:

a) Assist and act as resource persons in the conduct of 5S training.b) Conduct regular 5S audit.c) Recommend solutions to 5S non-conformance findings.

RESPONSIBILITIES5. Facilities Management (FasMan) Divisions shall:

a) Handle corrective measures / actions relative to facility maintenance-related findings in the 5S audits.

b) Take charge of the provision of workplace resources to arrange for an efficient work path or flow and systematically maintain the clean workplace based on approved workplace standards.

RESPONSIBILITIES6. Employee Development (EmpDev) Division shall:

a) Develop 5S training program and modules. b) Conduct and facilitate 5S training to all facility occupants.c) Maintain 5S training record / database.d) Ensure that all employees, regular and temporary, have

attended the training program and / or modules that are applicable to them.

RESPONSIBILITIES8. Policies and Procedures Development Division (Policies

Dev) shall:

a) Revisit and revise, if necessary, any outdated Company Practices and Administrative Orders, for purposes of streamlining / automation of processes, lesser hands-offs and paperless environment, for a faster and improved implementation of the 5S Program.

RESPONSIBILITIES9. Logistics Operations Division (LogOp) shall:

a) Immediately attend to requests received regarding items for disposal based on the agreed timelines.

b) Manage and maintain a pool of Service Providers in charge of disposal.

BEFOREBEFORE AFTERAFTER

5S Deviation

Location

Responsible for Correction

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:

Uneven paint color due to stain brought by adhesives of poster taped on the wall.

In front of Naic SE BO

NS Luzon FasMan


5S Deviation

Location


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:

:

Stain due to rainwater leaks

In front of Naic SE BO

NS Luzon FasMan


5S Deviation

Location


:

:

:

Peeled-off floor paint

Naic SE Battery Room

SoLuzCNet


5S Deviation

Location


:

:

:

Unlabeled cabinets

Sales & SME Room, Lucena Exchange

Concerned SME

For inquiries and feedback you may...

Email

PFMC_Helpdesk

Call 17850

2010. 5S Training for PLDT.1

Documents

unnecessary items

order activities

defective items

sort activities

good order

good housekeeping

monitor progress

work area