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Day, Date, 2004
time p.m. ET
Teleconference Access:North America: xxxxInternational: xxxxPassword: Advisor
Tuesday, Nov 16, 2010
11:00 AM CET (GMT +1)
Teleconference Access:
North America:1866 230 1938
International (UK):+44 (0) 1452 562 665
Conference ID :17662180
Upcoming Webcasts in ATG area :
oNov-30 : EBS DB Performance Tuning EMEA Session
o Dec-01 : EBS DB Performance Tuning US Session
o Dec-07 : EBS JVM Performance Tuning EMEA Session
o Dec-08 : EBS JVM Performance Tuning US Session
Do you have any requests for future EBS - ATG WebcastEvents?
Please email your suggestions to
[email protected], subject: Topics of Interest.
E-Business Suite Upgrade to Release 12.1
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AGENDA
Presentation and Demo approximately 60 minutes
Q&A Session approximately 15 minutes
Web attendees can ask questions via Q&A panel Phone attendees can ask questions via Q&A panel or
phone (operator assisted)
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Q&A panel
type your question here1
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ATTENTION AUDIO INFORMATION
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For full audio access join teleconference.
Teleconference Connect details:
1. Conference ID: 17662180
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2010 Oracle Corporation Proprietary and Confidential
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The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into
any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decision. The
development, release, and timing of any features
or functionality described for Oracles products
remains at the sole discretion of Oracle.
Safe Harbor Statement
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Planning Your Oracle E-Business Suite Upgrade from Release 11i toRelease 12.1
Anne CarlsonSenior Director, Oracle E-Business Suite Product Strategy
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Planning Your Upgrade Agenda
Business value of the upgrade
Starting your upgrade project
Planning your upgrade approach
Preparing for your upgrade execution Completing your upgrade project
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Business Value ofUpgrading from
E-Business Suite 11i to 12.1
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Financials
Human
Capital
SupplyChain
Procurement
Customer &Master DataManagement
ApplicationsTechnology
E-BusinessSuite
12
Focused on Financials and Technology
Oracle E-Business Suite
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BankModelTaxEngineInterCompany
General Ledgeredger & Ledger Setseneral Ledgeredger & Ledger Sets
Subledger Accounting (SLA)Dr Cr
ProjectsReceivablesInventory
Work in Process Purchasing Payables
Multi-OrgAccessControl
Major Initiatives:
1. Ledger andLedger Sets
2. Multi-OrgAccessControl
3. SubledgerAccounting
4. Tax Engine
5. Intercompany
6. Bank Model
Oracle E-Business Suite R12Global Financial Architecture
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Customer &Master DataManagement
Procurement
Human
Capital
SupplyChain
Procurement
Customer &Master DataManagement
Financials& Projects
Procurement
SupplyChain
Human
Capital
ApplicationsTechnology
E-BusinessSuite12.1
Substantial Value in Every Area
Oracle E-Business Suite
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Procurement
HCM
Financials
SCM
Projects
CRM
Buyers Workbench, Sourcing,Contracts, Electronic Invoicing,iSupplier Portal
Learning Management, Recruiting,Performance Management, TalentProfile, Incentive Compensation
Service & Field Service
Project Management for AssetBased Industries (Util, E&C, O&G etc.)
Enterprise Asset Management,Warehouse Management
Shared Service Centers, AdvancedCollections, Internet Expenses,Channel Revenue Mgmt
Spend Analysis, Classification &
Supplier Lifecycle Management
Succession Planning, IncentiveComp Analytics/ HR Analytics
Projects Analytics, PrimaveraIntegration
Value Chain Planning, LandedCost Management, ManufacturingExecution
Financials Accounting Hub,Federal Financial Analytics
Enhanced Product Areas New Products in 12/12.1
MDM Core Product Hub PIM for Telco, PIM for Retail, Site
Hub, Supplier Hub
Industries Wholesale Distribution, Public Sector, High Technology , Engineering & Construction, Life
Sciences, Retail, Professional Services, Communications, Consumer Goods, Utilities
Price Protection, Supplier Ship &Debit
Oracle E-Business Suite R12.1
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Finding Additional InformationAccelerate Your Evaluation and Planning
Contains
Presentations
RCDs
RVPs
Videos Customer
Stories
White Papers
etchttp://launch.oracle.com/?EBSUpgrade
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EBS Product Update: Continued Releases And InnovationOngoing Consumable Low Upgrade Cost Point Releases
EBSR12
EBSR12.1
EBS12.1.2
EBS12.1.3
Planned
2004 2007 2009 2010 2011
Released
Financials,Technology
Procurement, HCM, Service, SCM, Projects,Financials, Technology, MDM
FunctionalInnovation
Major Release
Minor Release
EBS11i10
EBS12.x
NewEBS R12.1.3 released on Aug 20, 2010
Key functional enhancements in Warehouse Mgt and Customer Service areas
Functional enhs across suite, plus statutory/regulatory updates and error corrections
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Starting Your Upgrade ProjectBest Practices
1. Assemble the right project team
2. Allocate enough time and resources
3. Establish the target release
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1. Assemble the Right ProjectTeam
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Executive SteeringCommittee
Business ProcessOwners
Technical Team
DBAApps (mid-tier) Specialist
Performance Specialist
Customization Developer
FunctionalSpecialists
1. Assemble the Right Project Team
Dedicated ProjectManager
Include All of the Relevant Stakeholders
Tax Specialist
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2. Allocate Enough Time and Resources
11i to 12.1 upgrade is bigger than 11i MaintenancePack upgrades (e.g., 11i9 to 11i10) Significant changes in Financials functionality and data model
More flexible implementation options
Time and resource estimates from 11i MaintenancePack upgrades may not apply
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3. Establish the Target Release
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Do Rapid Install to get 12.1 tech stack & product files
Apply latest Release Update Pack (12.1.3) Legislative and regulatory updates
Minor enhancements
Error corrections
Apply critical patches identified on My Oracle Support Recommended Patch List
Release Notes Known Issues
Track patches youve applied to your 11i system post-12.1.3 Ask Support which patches also apply to 12.1.3
3. Establish the Target Release12.1.3 Became Available in August 2010
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Planning Your Upgrade ApproachBest Practices
1. Decide: upgrade vs. reimplement
2. Upgrade before expanding your footprint
3. Plan for some Financials setup
4. Plan the upgrade of customizations5. Plan for related systems changes
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1. Decide: Upgrade vs.Reimplement
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Procurement
SupplyChain
HumanCapital
Customer &Master DataManagement
Financials& Projects
ApplicationsTechnology
E-BusinessSuite
11i10
Procurement
SupplyChain
HumanCapital
Customer &Master DataManagement
Financials& Projects
ApplicationsTechnology
E-BusinessSuite
12.1
Current 11i Instance
Upgraded 12.1 Instance
Run Oracle tools onyour current instance to
Install 12.1 filesystem
Upgrade all data to12.1
Go live on yourupgraded instance
Upgrade
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Procurement
SupplyChain
HumanCapital
Customer &Master DataManagement
Financials& Projects
ApplicationsTechnology
E-BusinessSuite11i10
Procurement
SupplyChain
HumanCapital
Customer &Master DataManagement
Financials& Projects
ApplicationsTechnology
E-BusinessSuite12.1
Procurement
SupplyChain
HumanCapital
Customer &Master Data
Management
Financials& Projects
ApplicationsTechnology
E-BusinessSuite11i10
Procurement
SupplyChain
HumanCapital
Customer &Master DataManagement
Financials& Projects
ApplicationsTechnology
E-Business
Suite11i10
US-HQ
Asia Pacific
Europe
Global Single Instance
Legacy Instances
Upgrade your US-HQinstance to 12.1
Do internationalsetups on the
upgraded instance Migrate data from
your internationalinstances
Go live on your globalsingle instance
Hybrid: Upgrade & Consolidate
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Do an upgrade if you: Are satisfied with core Financials configurations such as:
Chart of Accounts definition
Costing Method
Calendar Run a single instance of EBS
Use standard business processes with minimal customization
Want to carry forward historical transaction data
1. Decide: Upgrade vs. Reimplement
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Consider a reimplementation if you: Are dissatisfied with core Financials configurations such as:
Chart of Accounts definition
Costing Method
Calendar Want to combine instances into a new gold instance
Want to standardize business processes and eliminatenumerous customizations
In practice, we see many more upgrades thanreimplementations
1. Decide: Upgrade vs. Reimplement
AT&T Inc Upgraded to Oracle E Business Suite
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CUSTOMER PERSPECTIVE
We upgraded to Oracle E-BusinessSuite Release 12 and Oracle FinancialAccounting Hub to achieve greaterefficiency and effectiveness globally inthe wake of our recent acquisitions andour plan to centralize accounting for allof our worldwide operating companies.Oracle helped us to achieve that goal on
time and on budget
Roxanne Shelton, Executive Director,Financial Applications, AT&T Inc.
COMPANY OVERVIEW
One of the worlds largest Telecommunications companies Industry: Communications
Employees: 294,600
Revenue: US$124 billion
CHALLENGES/OPPORTUNITIES
Upgrade the companys existing Oracle enterprise resource
planning (ERP) system to accommodate recentcommunications industry acquisitions and more easilyincorporate international operating companies
Support centralization of business operations to achievegreater consistency, data reliability, and global visibility
SOLUTIONS Oracle Financials
Oracle Fixed Assets Oracle Financial Accounting Hub Oracle Project Costing
RESULTS
Enabled users to get financial resultsmore quickly and get up-to-date data inthe hands of decision makers, ultimately
accelerating monthly financial close bynearly 25%
Standardized accounting rules,reducing the chart of accounts by 1/3
Streamlined processing of more than1.2 million invoices per month
AT&T Inc. Upgraded to Oracle E-Business SuiteRelease 12 to Centralize Accounting Processes
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2. Upgrade Before ExpandingYour Footprint
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2. Upgrade Before Expanding Your Footprint
You want to add more EBS products to your footprint.Should you: Implement new products at 11i level, then upgrade later?
Implement new products in a separate 12.1 instance?
Upgrade to 12.1 first, then implement new products?
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2. Upgrade Before Expanding Your Footprint
Upgrade to 12.1 first, then implement new products
Balance long-term goals against desire for rapidreturn Many products are much stronger at the 12.1 level
Dont split to a separate 12.1 instance unless thats your long
term strategy
Dont slow progress towards 12.1 with numerous 11i projects
Implement and stabilize new business processes once, nottwice
Chicago Public Schools Upgraded to Oracle
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CUSTOMER PERSPECTIVE
We went live with Oracle E-BusinessSuite Release 12.1 on time and onbudget. The new features in the latestversion will enable us to operate moreefficiently and effectively, such asmanaging our US$6 billion capital andgrant monies.
Prasad Nettum, Director for EnterpriseFinancial Systems
COMPANY OVERVIEW
The nations third largest school district that servesapproximately 407,000 students in 666 schools
Industry: Public Sector
Employees: 55,000
Revenue: US$6 billion
CHALLENGES/OPPORTUNITIES
Upgrade the school districts existing Oracle enterpriseresource planning (ERP) system to gain new functionality andto enable the system to scale for future growth under extremebudgetary and staffing constraints due to the current economy
Review and reduce the systems more than 100customizations for better management efficiency
Implement additional modules on the latest version of OracleE-Business Suite to save time and money
SOLUTIONS Oracle Financials Oracle Procurement Oracle Projects Oracle Enterprise Asset Management Oracle User Productivity Kit
RESULTS
Completed the aggressive upgradewithin the original project timeline andbudget despite changes half waythrough
Solved problems quickly and metaggressive goals with a small IT staff
Managed and monitored work ordersmore efficiently
September 2009
Chicago Public Schools Upgraded to OracleE-Business Suite Release 12.1 on Time
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3. Plan for Some FinancialsSetup
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Even in the upgrade case, plan on reviewing yourFinancials setups Some setups done separately in 11i modules are centralized
in 12.1
Validate that new centralized setups reflect consistenttax and accounting treatments that you expect
3. Plan for Some Financials Setup
Legal Entity
Operating Units
UNIFIED BANK ACCOUNT MODEL ONE GLOBAL TAX ENGINE
Centrally managed rules Consistent tax services
Tax Determination Process
Regime ApplicableTaxes
Tax Status,Rate
TaxableBasis
TaxCalculation
CENTRALIZED PAYMENTS ENGINE
PaymentsEngine
Funds Capture and Disbursement
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Understand upgrade impacts Oracle Financials & Procurement Functional Upgrade Guide
What happens to my Tax Codes?
How are Suppliers and Sites moved into TCA?
R12 Upgrade Considerations by Product, Doc 889733.1 Process and configuration changes
Accounting Setup Manager Pre-Update Diagnosis Report
Setup inconsistencies you should resolve before upgrade
Understand new 12.1 options Oracle Financials Concepts Guide
Oracle Financials Implementation Guide
3. Plan for Some Financials Setup
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4. Plan the Upgrade ofCustomizations
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Inventory all customizations
Review 12.1 functionality to see what is now availablein the product Save money by retiring customizations
Research country-specific localizations See Introduction to Add-On Localizations, Doc 429042.1
Consider engaging Oracle Consulting for a CEMLIreview Customization, Extension, Modification, Localization, and
Integration
4. Plan the Upgrade of Customizations
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Review impact of data model changes Lots of materials to help you
Release notes
TOI training
eTRM (Technical Reference Manual) Example: Switch from distribution lines stored in separate
applications to new XLA tables
4. Plan the Upgrade of CustomizationsUnderstand Data Model Changes
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Custom code in standard 11i development technologiesis generally compatible OA Framework
Oracle Forms
Certain technologies have been replaced Mod_plsql
Oracle Reports Server Reports
Oracle Graphics integrations with Oracle Forms
AK mode of Oracle Application Framework
See Preparing Custom Development for the Next OracleApplications E-Business Suite Release, Doc 374398.1
4. Plan the Upgrade of CustomizationsUnderstand Technology Changes
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Complete BI Publisher template coverage for 12.1reports, plus flexibility to create your own
You can migrate custom reports to BI Publisherbefore you upgrade May need to adjust queries, but formatting remains valid
Migration utility for Oracle Reports is available
4. Plan the Upgrade of CustomizationsPlan for Report Customizations
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Use personalization functionality where possible OA Personalization Framework
Flexfields
Folders
Extend incrementally using standard E-BusinessSuite technologies OA Framework
Oracle Forms
Consider new Fusion Middleware tools such as ADFand SOA Suite for separate custom applications
4. Plan the Upgrade of CustomizationsPlan For Screen Customizations
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5. Plan for Related SystemsChanges
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Before upgrading, you must be on a 12.1-certifieddatabase level: 10gR2, 11gR1, or 11gR2
Consider getting to latest DB level certified for yourcurrent EBS level Both 11i10 and 12.1 are certified on 10gR2, 11gR1, 11gR2 See Database Preparation Guidelines for an Oracle E-
Business Suite Release 12.1.1 Upgrade, Doc 761570.1
Similar considerations apply to operating system level
See Oracle Applications Installation and Upgrade NotesRelease 12 (12.1.1) for your platform
5. Plan for Related Systems ChangesDatabase and Operating System Levels
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Some architecture conversions are required and canbe accomplished while on 11i Oracle Applications Tablespace Model
Reduces number of tablespaces to 12 from 2 per product
Compacts database, optimizes storage settings andreduces I/O
See Doc 248857.1
Multiple Organization Architecture
Convert from single-organization architecture to enable
Multi Org Access Control
See Doc 210193.1
5. Plan for Related Systems ChangesArchitecture Conversions
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Should you combine related systems changes withyour 12.1 project and downtime?
Single Project & Downtime
Less total downtime & testing More complex troubleshooting
More business risk
Multiple Projects & Downtimes
Likely more total downtime & testing Simplified troubleshooting
Less business risk
5. Plan for Related Systems Changes
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Different enterprises will make different scope andphasing decisions based on: How frequently they can take a downtime
How long any single downtime can be
How much testing their business requires In practice, most enterprises complete related system
changes ahead of the 12.1 project and downtime
5. Plan for Related Systems Changes
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Preparing for Your Upgrade ExecutionBest Practices
1. Develop a robust testing strategy
2. Take steps to minimize downtime
3. Prepare business users for change
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1. Develop a Robust TestingStrategy
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Test end to end with complete production data set Find latent data conditions that will fail 12.1s tighter validation
Test all business scenarios with upgraded & new data Enter an invoice in 11i, issue a credit memo against it in 12.1
Compare key reports before and after upgrade AP Trial Balance
AR Reconciliation reports
1. Develop a Robust Testing StrategyDo Full Functional Testing at Full Data Volumes
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During UAT, test month-end close at full data volumes Resolve any exceptions
After go-live, simulate month-end close a few daysbefore actual close Keep project team within reach through your first close
See: R12: Period-End Procedures for OracleFinancials E-Business Suite (Doc 961285.1)
1. Develop a Robust Testing StrategyTest Your Period-End Close
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Batch load tests Run production concurrent requests on your test system
User Participation Tests Let users go unscripted at full production processing capacity
Automated load testing
1. Develop a Robust Testing StrategyDo Load and Volume Testing
S
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1. Develop a Robust Testing StrategyConsider Oracles Automated Testing Solution
Oracle Application Testing Suite (OATS)
1. Oracle Load Testingscalability, performance & loadtesting
2. Oracle Functional Testingfunctional and regression testing
3. Oracle Test Manager testprocess management, testexecution & defect tracking
12.1.1 Test Starter KitInstruction guideSample QA test scripts
See Oracle Application TestingSuite Downloads > ApplicationTesting Suite
http://www.oracle.com/technology/software/products/app-testing/index.htmlhttp://www.oracle.com/technology/software/products/app-testing/index.htmlhttp://www.oracle.com/technology/software/products/app-testing/index.htmlhttp://www.oracle.com/technology/software/products/app-testing/index.html8/6/2019 2010 11 Advisor Webcast Upgrade to 12.1
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2. Take Steps to MinimizeDowntime
2 T k S Mi i i D i
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Do several complete practice upgrades Establish that the upgrade will fit into your downtime window
Optimize your timing Tune performance of the core upgrade driver
See Oracle E-Business Suite Upgrade Guide, Release 11ito 12.1.1
Minimize duration of tasks performed before & after coreupgrade driver runs
Interim backups
Final acceptance testing
2. Take Steps to Minimize Downtime
2 T k St t Mi i i D ti
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Lots of techniques for minimizing downtime Run The Upgrade Manual Script (TUMS) to identify tasks
you can omit
Use SLA Upgrade by Request to limit historical accounting
data upgraded during downtime
Apply Cumulative Upgrade Patch for fixes to upgrade code
Use a shared APPL_TOP and Distributed AD
Use a staged APPL_TOP
Complete functional pre-upgrade tasks in Upgrade Guide
Parallelize pre- and post-upgrade technical activities
Isolate post-upgrade concurrent programs in a special queue See: Oracle E-Business Suite Upgrade Guide, Release 11i to
12.1.1 ;Docs 384248.1, 236469.1, 399362.1, 734025.1
2. Take Steps to Minimize Downtime
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3. Prepare Business Users forChanges
3 P B i U f Ch
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Oracle Tutor Capture and maintain business process documentation
Oracle UPK Capture and maintain interactive UI simulations Adapt pre-built E-Business Suite content
Deploy as online help
3. Prepare Business Users for ChangesConsider Oracles End User Productivity Solutions
D i G t E d U P d ti it
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SEE IT TRY IT KNOW IT DO ITUserModes
Financials Payables Receivables General Ledger Assets Internet Expenses
Advanced Global IntercompanySystem
E-Business Tax Subledger Accounting Bank Account Setup/Maintenance
HRMS Human Resources Payroll Self-Service HR Performance Mgmt Time and Labor iRecruitment Learning Mgmt
Procurement Purchasing iSupplier Portal iProcurement
Distribution Inventory Order Mgmt Shipping Execution
Projects Project Costing Project Mgmt Project Resource
MgmtApplications Technology Applications Mgmt Forms Personalization
Manufacturing Shop Floor Management Work In Process
Discrete MES
OPM Product Development
OPM Process Execution OPM MES
2,300+ Pre-delivered Topics for Release 12.1
Self-Running Demo Interactive Simulation Testing for Competence Context-Sensitive Help
Drive Greater End User ProductivityUPK Pre-Built End-User Documentation
Completing Your Upgrade Project
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Completing Your Upgrade ProjectBest Practices
1. Leverage Oracles information resources
2. Leverage Oracles support services
3. Upgrade within the support window
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1. Leverage Oracles Information ResourcesA W lth f I f ti i A il bl
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My Oracle Support:E-Business Suite Release 12.1 Info Center
Knowledge > Tools and Training > E-Business Suite > Release 12.1 Info Center(Doc ID: 806593.1)
A Wealth of Information is Available
1. Leverage Oracles Information ResourcesA l t Y E l ti d Pl i
http://metalink.oracle.com/metalink/plsql/showdoc?db=NOT&id=806593.1http://metalink.oracle.com/metalink/plsql/showdoc?db=NOT&id=806593.18/6/2019 2010 11 Advisor Webcast Upgrade to 12.1
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My Oracle Support:Release Value Propositions (RVPs)
Knowledge > Tools and Training > E-Business Suite > Release 12.1 Info Center(Doc ID: 804373.1)
Accelerate Your Evaluation and Planning
1. Leverage Oracles Information ResourcesA l t Y E l ti d Pl i
https://metalink.oracle.com/CSP/main/showdoc?db=NOT&id=804373.1https://metalink.oracle.com/CSP/main/showdoc?db=NOT&id=804373.18/6/2019 2010 11 Advisor Webcast Upgrade to 12.1
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My Oracle Support:Release Content Documents (RCDs)
Knowledge > Tools and Training > E-Business Suite > Release 12.1 Info Center(Doc ID: 561580.1)
Accelerate Your Evaluation and Planning
1. Leverage Oracles Information ResourcesAccelerate Your Evaluation and Planning
https://metalink.oracle.com/CSP/main/showdoc?db=NOT&id=561580.1https://metalink.oracle.com/CSP/main/showdoc?db=NOT&id=561580.18/6/2019 2010 11 Advisor Webcast Upgrade to 12.1
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My Oracle Support:Transfer of Information (TOI) Online Training
Knowledge > Tools and Training > E-Business Suite > Release 12.1 Info Center(Doc ID: 807319.1)
Accelerate Your Evaluation and Planning
https://metalink.oracle.com/CSP/main/showdoc?db=NOT&id=807319.1https://metalink.oracle.com/CSP/main/showdoc?db=NOT&id=807319.18/6/2019 2010 11 Advisor Webcast Upgrade to 12.1
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2. Leverage Oracles SupportServices
2 Leverage Oracles Support Services
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2. Leverage Oracle s Support ServicesConsider Installing Configuration Manager
Collects Config. info:
Installed patches
Deployedcomponents & apps
Config files
Provides info:
System healthchecks
Patch advice
Info about yourOracle products
Faster Problem Resolution
2 Leverage Oracles Support Services
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2. Leverage Oracle s Support ServicesConsider Using Maintenance Wizard
My Oracle Support > Doc ID 215527.1
Maintenance Wizard: Steps you thru 11i
to 12.1 upgrade
Filters out steps
that dont apply Indicates critical
patches
Keeps log & status
2 Leverage Oracles Support Services
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=215527.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=215527.18/6/2019 2010 11 Advisor Webcast Upgrade to 12.1
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2. Leverage Oracle s Support ServicesJoin My Oracle Support Communities
Forum Install/Upgrade
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Forum Install/Upgrade
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3. Upgrade Within the SupportWindow
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Planning Your Upgrade Recap
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Planning Your Upgrade Recap
Business value of the upgrade Starting your upgrade project
Planning your upgrade approach
Preparing for your upgrade execution
Completing your upgrade project
Questions and Answers
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Applications Technology Group Webcasts
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78 2010 Oracle Corporation Proprietary and Confidential
Upcoming Webcasts around ATG :
Nov-30 : EBS DB Performance Tuning EMEA Session
Dec-01 : EBS DB Performance Tuning US Session
Dec-07 : EBS JVM Performance Tuning EMEA Session
Dec-08 : EBS JVM Performance Tuning US Session
For complete details on all upcoming Oracle Advisor Webcast Events, please see
Note 740966.1, Oracle Advisor Webcast Schedule.For ATG Specific Webcasts please check Note 1186338.1.
Do you have any requests for future ATG Advisor Webcast Events ?Please email your suggestions to me :
[email protected], subject: Topics of Interest.
ATG Communities in MOS available
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=740966.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1186338.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1186338.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=740966.18/6/2019 2010 11 Advisor Webcast Upgrade to 12.1
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Following Communities are available in My Oracle Support
Oracle E-Business Suite
...
BI Publisher - Business Intelligence Products (not only EBS)
Core Workflow - Any Workflow isse not only E-Business Suite
Diagnostic Tools - Anything around EBS Diagnostics
E-Business Customizations - Your Customizations
Installation - Fresh Install of the E-Business Suite
Patch Review EBS - Review of Patches around the E-Business Suite
Performanc - EBS Performance
Upgrade - EBS Upgrade
User Produktivity Kit - User Productivity Kit (UPK) available for the EBS
Utilities - Utilities / generic EBS DBA issues
...This is the current list for the E-Business Suite Applications Technology Group
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THANK YOU
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