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Event ManagementFacilitiesFacilities
BEDROCK COMMUNICATIONS, INC.6 East 46th Street, New York, NY 10017
Event ManagementBuyer’sGuideBuyer’s Guide For Public Assembly
Directory inDex By cateGory .....................................................4Directory inDex By company .................................................... 20aDVertiser inDex ....................................................................... 20
S mart Spending. In a sluggish economy, venues reflect the consumer—they have cur-tailed purchases. But curtail doesn’t mean an end to spending, it means that more choices are considered and more value is demanded. In other words, Smart Spending.
That’s the mission of Facilities & Event Management, to help venues of all type achieve Smart Spending. We call this directory A-Z, which sums up the comprehen-siveness of the selection of products and services available in these pages. This diverse
scope of products enables F&EM to almost serve as a checklist for venue managers—staging, park-ing, security, architecture, insurance, design, lighting, sound, rest room products, etc., etc., etc. Is your venue up-to-speed in each segment of your business? The dilemma venues face is that all aspects except for one may be state-of-the-art, but it’s that one drawback that event attendees may remem-ber, affecting all future bookings for your facility. It can take very little to tip the scales of customer satisfaction.
Before Smart Spending begins, a two-fold process takes place. The first step is internal, evalu-ating the many segments of your venue. The second step—and this is where Facilities & Event Management comes in—researching the market, which includes finding out what products and ser-vices are available, what are the latest improvements in each specific category, and what are the price points available. Facilities & Event Management provides not just a selection of the latest Products & Services available, but the websites to visit and the contacts to call to complete the process. With our circulation of more than 5,000 venue managers and executives, and bonus distribution at the International Association of Assembly Managers 84th Annual Conference & Trade Show, and the new Winter Facilities & Event Management issue, due to premier and have bonus distribution at the 2009 International Association of Fairs & Expositions Convention & Trade Show, Facilities & Event Management is a match-maker between venue and vendor.
Whether that audience is a concert, family show or other enter-tainment event or attending a meeting, convention, trade show, exhibition or exposition, your personnel and venue wants to make sure each customer has an optimum experience. Facilities & Event Management is here to help you deliver that experience. It’s an essential tool for your Smart Spending.
Please Fill out Form & Mail your Vote to:Facilities & Event Management6 East 46th Street, Suite #301, New York, NY 10017or Fax it to: (212) 213-6382Winners will be showcased in the F&M IAFE Issue—Deadline is October, 1, 2009. All votes will be kept confidential!
EVENT STAFFINg & PARkINg Specialist in event staffing
Show your VIP patrons that you invest in their experience as much as
they invest in your tickets with Clarin’s Premium
Portable Seating line. The VIP, Club and Contour models are made for comfort, durability and most of all, style.
They’re sure to impress even your most distinguished of guests. The VIP and Club models provide the ultimate
seating experience with their contoured plush seats and “tucked” backrests, while the Contour chair takes on a
more modest approach without sacrificing comfort. Revive and refresh your premium seating sections and watch your
high-priced tickets move faster than ever. Options: ganging, armrests with or without cupholders,
fabric or vinyl, screen printed or embroidered logos, identification plates and more
Clarin is the leading manufacturer of premium portable seating for venues and professional sports franchises across
North America. They earned their reputation with time-tested innovations and trusted seating products and
service since 1925.See Ad page 5
927 North Shore Drive, Lake Bluff, IL 60044(800) 323-9062 Fax: (847) 234-9001www.clarinseating.comVice President of Sales, Sports and Entertainment: Steve Luttazi, (508) 528-9708
CHOICE TICkETINg SYSTEMS
Choice Ticketing Systems is a power-ful, easy-to-use, fully integrated, real-time ticketing software solution (both in-
house and online) that efficiently man-ages ticket sales,
marketing, fundraising, print@hometechnology,
and database management operations. Turn to Choice for a proven, user-friendly, affordable software system
that delivers intelligent technology to the global entertainment industry!
Community Professional Loudspeakers has been a leading supplier of professional sound systems since 1968. Community distributes its products to over 50
countries on six continents.
Community Professional Loudspeakers333 E. Fifth Street, Chester, PA 19013
Banquet Table Covers are low maintenance table cov-ers with stain resistant tops. These long lasting covers come in several sizes and offer embroidered logo
information.
“Covering the globe”
CoverCo Inc.4040 Sorrento Valley Blvd, Suite A
San Diego, CA 92121(800) 959-8527
Fax: (858) 646-0506www.covercoinc.com
President: Breck JohnsonOffice Manager: Robin Redd
The Official hand dryer of the New England Patriots! XLERATOR dries hands in 10 seconds, uses 80% less
energy, saves 95% vs. paper towels and qualifies for LEED Credits.
• 3 Times Faster! Dries hands completely in 10 Seconds• Uses 80% Less Energy than other dryers
• 95% Cost Savings vs. Paper Towels• Qualifies for LEED Credits and GreenSpec Listed
• MADE IN USA Certified• Lowers a facilities Carbon Footprint
Excel Dryer, Inc. manufactures the industry’s finest quality hand dryers. For more than 40 years, Excel’s
full line of American-made dryers has provided cost-effective hand dryers for schools, hospitals, airports, service stations, correctional facilities, restaurants,
stadiums, movie theaters, health clubs, office buildings, factories, hotels and many other commercial facilities.
See Ad page 11
Excel Dryer Inc.357 Chestnut StreetEast Longmeadow, MA 01028(800) 255-9235; Fax: (413) 525-2853 www.exceldryer.comDirector of Marketing: William Gagnon407.678.446
EXTREMETIX, INC.Extremetix, Your Ticket to Success
Extremetix combines state-of-the-art ticketing technolo-gies, innovative marketing programs and over 30 years of event services experience to help promoters and venues
Headquartered in Houston, Texas, ExtremeTix is the fastest growing live event services company in the U.S. We provide a powerful combination of services, from
ticketing to event financing, to our 500+ clients to create bigger, more profitable events!
www.extremetix.comExecutive Vice President: W. Brent Currier
Vice President Business Development: Michael Patrick
FIRST TEAM lED VIDEO DISPlAY,
INC.Multi-venue, multi-use
video board solutions...Flexibility!
First Team LED Video designs, engineers and installs scoreboards with
integrated LED video displays that can be
easily removed when your facility needs the space for entertainment or other events.
First Team Video Display, Inc. specializes in the custom design, engineering, and installation of multi-venue
LED display systems. First Team offers one-stop service. We select the perfect match of equipment for your
venue from all leading manufacturers. We provide all LED equipment, install and service that equipment and design and install video control rooms to client speci-
fications. We also develop custom logos, animation, and advertisement content, and train staff for a commanding
knowledge of their LED investment.See Ad page 12
10441 S. Regal Boulevard, Suite 290, Tulsa, OK 74133(918) 808-6602 • www.firsteamvideo.com
President: Terry Phipps
HAVE YOUR PRODUCT OR SERVICEREACH kEY DECISION MAkERS
Buyer’s guide – “Your Product & Services Resource,” is a special section in each of our publications. Our marketing programs are customized to meet your
Your Fans First and last Impression.Impark, Your Parking Authority. Impark—Parking that provides a guar-anteed ten percent improvement in net revenues and ten percent in improved fan scores. Your Fans First and Last Experience, parking for the best fans in the world—yours.
Turnkey Parking and Transportation management services that:
•Improve the owners net revenues by ten percent (minimum)•Improve Fan scores on average by at least ten percent•Reduces Fan complaints by an average of fifty percent
•Increases concession revenues by a minimum ten percent•Friendliest and most professional staff in the industry
•Every Fan, Every Time training program
International parking & transportation provided for several MLB, NHL, and NFL venues. Impark has more than 1,900
locations in North America, and was founded in 1962. Impark has a dedicated stadium/arena division, with our most recent
ballpark added, Citi Field, home of the New York Mets!
See Ad on Page 13
Impark (Imperial Parking)Stadiums & Arenas
5536 South Quintero WayCentennial, CO 80015-2522
(303) 884-3710; Fax: (303) 680-7705www.impark.com
Vice President, Stadiums & Arenas: John Oglesby
FACIlITIES & VENUES
INSURANCE PROgRAM
At k&k, we take fun seriously—we are com-
mitted to providing insurance products designed specifi-cally for the sports, leisure and entertainment industries.
Our Venues Program offers commercial insurance prod-ucts for a variety of facilities, including arenas, auditori-
ums, convention centers, movie theaters, performing arts centers, sports centers and stadiums of all sizes.
The Special Events Program insures thousands of events across the country every year, including fairs
& festivals, sports events, trade shows, concerts, pageants and weddings.
K&K’s Tenant User liability Insurance Programs pro-vide facilities with the ability to offer event coverage to those who rent or lease their facilities for special events.
Our Concessionaire, Exhibitor and Vendor Program provides general liability coverage for individuals who participate in activities which take place at your facility.
k&k underwriters will work with you and your agent to craft coverage unique to your organization.
1712 Magnavox WayFort Wayne, IN 46804(866) 554-4636; Fax: (260) 459-5800www.kandkinsurance.com
...you need to start with theMaywood Furniture Original Series®
See us at Booth #855Visit us on our website:
www.maywood.com
ORIgINAl SERIES BANqUET TABlE
Available in Plywood Tops; High Pressure Laminate Tops, and
Mayfoam Tops (5/8” thick plywood and permanently bonded 1/16”
expanded vinyl sheet); Aluminum Flush Edge; Vinyl Flush Edge; Crimped Aluminum Edge; Metal parts
black powder coated; Legs made from 1 1/2” square, 20 gauge steel tubing; Chassis is a self-supporting unit welded and riveted throughout; rectangular stretcher
piece, 1 1/2” x 4”, is welded between the legs near the top to provide maximum strength and rigidity. Shape
designed flare with high- density stack functionality.
Add in a no-charge integral flex back and a wide vari-ety of finishes and textiles, and you’re sitting pretty.
Congresso has a high density stack design that stacks 13 in same space as 10 conventional banquet
stackers or you get 30% more chairs in the same floor
space! Three back styles available with or without hand-hold/top rail. Designed with integral flex back and gang at no extra cost. Available in 25+ standard powder coat fin-
ishes or optional chrome or satin nickel plated finishes and in your choice of MTS textiles or C.O.M.
European Design, American Craftsmanship—Comfort & Style are Universally Understood!
See Ad Pages 8-9
MTS Seating7100 Industrial Drive, Temperance, MI 48182
Features: The original REAL Butter popcorn top-ping—– used in theatres and concessions for over 45 years; Shelf Stable—
needs no refrigeration. No Trans-Fats! Will not make popcorn soggy. 100% Natural, no artificial ingredients or preservatives. Adds quality and value to plain popcorn. When used with Odell’s popping
oils provides the Theatre Popcorn experience.
We Pop & Top America’s Popcorn!
Odell’s is the leading supplier of quality popcorn popping oils and popcorn topping products to the
theatre and concession industry. Odell’s is the exclusive supplier of Original Popcorn Butter for stadium,
arena and theatre concessions.543 White Fir Street #D-1, Reno, NV 89523
SAVOR…SAVOR… creates connections by marshaling our
creativity, experience, and love of good food into every meal we serve. Our clients come to us for our commit-ment to quality and a seamless customer experience.
As part of SMG, the global leader in public facilities management, SAVOR… has been providing food and beverage services since 1983. A hallmark of SAVOR…
is our emphasis on flexibility as the means to be responsive to specific facility needs, special requests, and culinary trends. SAVOR… is committed to mak-
ing food and beverage services an important revenue source for your facility.
The desire to connect over food is universal. We create the reality.
300 Conshohocken State Road, Suite 770West Conshohocken, PA 19428
Vice President, Business Development & Operations: Stephen Lazar
SMG's clients benefit from the company's depth of resources and its unparalleled professionalism, experi-ence, effectiveness, and creative problem-solving. Our successful growth has been built on the many partner-ships, relationships, and resources we have developed
with our clients — both municipal and private.
The SMG story, built during the past three decades, is one of professionalism, expertise and unparalleled
success. Beginning in 1977 with its first account, the Louisiana Superdome, SMG has defined a
management philosophy and style that has led to its industry-leading position; more than 215 facilities.
See Ad Cover 2-SMg
300 Conshohocken State Road, Suite 770West Conshohocken, PA 19428
Sodexo is the leading pro-vider of integrated food
and facilities management services in the U.S., Canada,
and Mexico, serving 10 million customers in
6,000 locations every day.
Making every day a better day
Sodexo is a global leader in providing guest and facili-ties services to museums, zoos, aquariums, historic
properties, sports venues, and more. Sodexo helps create a more memorable experience for your guests and members by extending the entertainment, edu-cation, or excitement of your venue to all aspects of guest and facilities services. We focus on sustainable practices and work with you to advance your mission.
See Ad Page 15
EXTRAVAgANzA SEATINgYour Conversion Company
Extravaganza Seating Risers are the solution for large-scale temporary seating. Maximize
seating capacity for each event or customize to gain seating in
areas you never thought of before. Extravaganza Seating provides
portable large-scale seating that is quick to setup and strike and is versatile to provide multiple
configurations for today’s multiple use venue demands. Our system provides a safe and sturdy seating
environment that ‘feels like concrete’ providing unparalleled quality, reliability, and versatility.
Bringing over 25 years of innovative solutions and products,
StageRight has stood at the forefront in platform design and application. From major event staging to seating risers, ADA equipment, and accessories
our products are designed with two goals in mind: to make your performers and events look and sound better & to help you save
labor costs on changeovers and setup.
See Ad page 17
StageRight Corporation495 Pioneer Parkway
Clare, MI 48617(989) 386-7393; (800) 438-4499
Fax: (989) 386-3500www.StageRight.com
General Manager: Jeff Schultz
Regional Sales Representative: Rusty Lenners
VenuWorks provides full management services for arenas, theaters, and convention centers.
• Professional management• Fiscally responsible stewardship• Food and beverage expertise
• Booking and event planning professionals • Facility and event marketing
At VenuWorks, we know that every location we serve is unique. That is why we work with community leaders
in each of our locations to custom tailor a manage-ment plan that will work for them. Behind every theater,
arena and convention center ever built, there was a dream and a promise. It is our job to unlock those
dreams and fulfill those promises. See Ad Cover 3
VenuWorks4611 Mortensen Road, Suite 111, Ames, IA 50014
• Feasibility Studies, including facility design, loca-tion, operating costs, and expansions
• Operational Audits—our team looks at each aspect of operation - mission statement, operations, program-ming, administration, human resources, marketing and sales, and catering and concession - and targets areas
for improvement.• Securing Contractually Obligated Incomes, including naming rights, beverage pour rights,
suite and seat license sales, advertising signage sales, event sponsorships
• Pre-Opening Services, including designing to maxi-mize revenue potential and minimize operating expense;
construction cost savings; optimizing FF&E budgetSee Ad Cover 3
4611 Mortensen Road, Suite 111, Ames, IA 50014 (515) 232-5151; Fax: (515) 663-2022
Sports tickets, roll tickets, entertainment tickets, park-ing stickers and decals, credentials and passes, gift cer-tificates, coupon books, custom tickets, hangtags, tick-et security, thermal labels, Lickety-Split Laser Tickets,
wristbands and arm bands.
“Meeting Your Custom Security Printing Needs Since 1898”
Weldon, Williams & Lick, Inc.—Serving our clients since 1898, we have built a strong tradition of quality
customer service and cost-effective ticketing solutions. Located in the historic Wild West frontier town of
Fort Smith, Arkansas, Weldon, Williams & Lick continues to be a pioneer in setting industry standards
for admission ticket security and ticketing services. Our experienced staff can help you with any and all
of your custom security printing needs!See Ad page 16
Weldon, Williams & lick, Inc.711 North A Street, Fort Smith, AK 72901(800) 643-2598 ext. 436 or 329; Fax: (479) 783-7050 • www.wwlinc.comSmall Venue Manager: Katie Bunzel
Message Center is the new receptacle in the Witt Stadium Series. The receptacle features removable panels for display
advertising.
• Generate advertising revenue for your organization!
• Display advertisements or custom messages in the easy-to-change panels.
• A variety of capacities and panel sizes.
• Durable powder-coated paint finish for both indoors and outdoors.
• Anchor kit and lid cable provided at no extra cost • A variety of tops available. Ability to match your
colors for a truly custom product.
Durability, Service, Innovation
Witt Industries supplies quality planters, benches and waste receptacles to today’s public assembly facilities,
schools and organizations around the world.
4600 N. Mason-Montgomery Rd.Mason, OH 45040(800) 543-7417: Fax: (513) 871-0347www.witt.comNational Sales Director: John Winfield
DealCenter, LLCTake the work out of trade show networking340 Royal Poinciana Way-Suite 317/#345Palm Beach, FL 33480(866) 430-3023; Fax: (201) 624-7316www.deal-center.com
The DealCenter is a turnkey product for trade show, conference or expo organizers. DealCenter, LLC works with trade show, expo or conference management companies to provide an online meeting system that enhances the peer-to- peer networking at the event for attendees and exhibitors. The DealCenter team also provides on-site management of the physical DealCenter or meeting area as well as all technical and customer support.
UrbanRide421 7th Avenue, New York, NY 10001 (800) 525-5750; Fax: (212) 202-9638 www.urbanride.net
Chief Executive Officer: Jeremy MilikowSenior Vice President: Mitch Bornstein, SVP
‘Leading Global Provider of Meeting & Event Transportation’
UrbanRide is a global provider of ground transportation for meetings & events, and uses the top-of-the-line sedans, SUVs, vans, minibuses and motorcoaches. We provide our clients with IMS, our software that enables meeting planners to better manage transportation for their meetings, conferences, conventions, tradeshows & other events. We work exclusively with meeting & event planners and our customer service is the best in the business. UrbanRide is a one-stop solution for meeting & event transportation.
Keppler Speakers4350 N. Fairfax Dr., Suite 700, Arlington, VA 22203(703) 516-4000; Fax: (703) 516-4819www.kepplerspeakers.comSenior VP for Sales and Marketing: John Truran
With Keppler Speakers, creating memorable meetings never felt so easy. With over 25 years of experience, we provide you solid, seasoned expertise, making speaker selection stress-free by managing all of the details. Keppler Speakers saves you precious time by matching you with speakers who are right on target. From proven performers to dynamic rising stars, our speakers bring fascinating, real stories and a gift for inspiring audiences.
93Facilities & Destinations 2009 SuperBook
Yo u r P r o d u c ts & S e rv i c e s R e s o u r c eB u y e r’s G u i de
Don’t Get Stuck in a Fishbowl!The Facilities Media Group
Facilities LIVE • Booking GuideFacilities & Event Management
www.Facilitiesonline.com
POTHOS, Inc.2260 El Cajon Blvd. #474San Diego, CA 92104 (619) 546-0621: Fax: (413) 723-7838www.pothos.usPresident & CEO: Michael Patton, CMM
“Our company ethos is Integrity, Clarity and Reliability. POTHOS works in a forthright manner that considers transparent communication as the cornerstone to a successful relationship with our guests and travel partners.”
POTHOS, Inc. is a globally recognized strategic meeting management company and corporate travel agency that specializes in using cutting-edge technology and resources to compete with much larger companies at a value, offering clients cost savings and efficient personal event planning services. POTHOS, Inc. specializes in the following 3 core competencies: 1. Full Service Strategic Meeting Management; 2. Full Service Corporate/VIP Travel Management; 3. Logistics – Freight & People. POTHOS, Inc. is your ONE source for meeting, travel and logistics. Achievement of goals and objectives, ROI and ROO are the basis of our strategic approach.
The C.W. Allen Group, LLC 5130 Cyrus Circle, Birmingham, AL 35242(205) 263-0555 Fax: (205) 263-0557www.cwallengroup.comDirector of Industry Relations: Jackie Jones
Brighter Ideas… Better Results ™
The C.W. Allen Group is North America’s leading event marketing consultancy delivering the industry’s leading exhibitor education and training program, Exhibiting ROI-Q Academy™, which has consistently proven to greatly increase exhibitor success/ROI, to significantly increase exhibitor “retention rates”… and to dramatically increase event sponsorship sales. It is the exhibition industry’s leading and fastest growing exhibitor education, training, and full time/full service “consulting” solution and is fully supported by the International Economic Alliance – conceived at Harvard University, TSEA, BPA Worldwide and ECEF. The C.W. Allen Group delivers the exhibition industry’s leading network quality, global television productions on a risk-free and revenue-generating basis.
The Facilities Media Group
Are You Buying “Egg Shell” Aluminum?
Oh No!
“Egg Shell” aluminum is what we call aluminum uprights with an .055" wall thickness. They are less expensive to buy at first, but it’s a false economy. They will soon tear and have to be replaced. In the long run, you will pay twice.Our competitor is selling .055" aluminum, and calling it .065" Don’t take our word for this, measure the wall thickness of your aluminum. See if you are getting what you are paying for.Crown Industries’ aluminum uprights have true .065 inch wall thickness.
Crown Industries, Inc.155 North Park St., East Orange NJ. 07017