Annual Report 2008/2009
Annual Report 2008/2009
Thanks to our many wonderful supporters, we are pleased to report that 2008/09 was a very dynamic and prolific one for Canuck Place. Continued support from community, corporate and individual donors, the Ministry of Children and Family Development, the Ministry of Health, as well as our signature partner the Canucks for Kids Fund, were critical to the success and growth of Canuck Place. The organization maintained a solid financial position and we were able to transfer some funds to the Canuck Place Foundation so we can continue to provide care and services to children and their families going forward.Once again, our success was a result of our partners and supporters working with us to make Canuck Place a home-away-from-home for children and families facing unimaginable circumstances, while providing them with excellent clinical care. The funds allowed our team to work with families through loss and grief, it gave families much needed rest and recuperation, it helped ease the pain of children suffering from a devastating illness, and it created joyous and loving memories for siblings that they will carry throughout their life.Every dollar had an impact and made a real difference.We remain incredibly grateful to our founding partner, the Vancouver Canucks for their continued support and generosity throughout the year. The $1.7 million from the Canucks for Kids Fund is so vital to our financial stability. We thank the Aquilini family, the management, coaches, staff and players for their personal involvement and ongoing commitment to the children and families we serve from across the province.We would also like to recognize the Government of BC for their significant partnership. The Ministry of Health provided $1.15 million to Canuck Place this past year. As well, in early April 2009, we received a grant from the Ministry of Children and Family Development that affirmed their commitment to the services we provide to children and their families. In April 2008, Canuck Place opened a ninth bed at the Hospice, increasing operational capacity by 12.5%. During this fiscal year, we averaged 90% operational capacity, with 412 admissions of children at the Hospice. The increased operating capacity translated into additional nursing, physician and counselling costs.With a goal of reaching every child and family in BC that needs the care of Canuck Place, and knowing from previous studies that we are currently only reaching at most 25% of the need, we undertook a program feasibility study in the Fraser Valley. The results were not surprising and clearly showed that the need is greatest in this region and that existing community
care providers could benefit by working more closely with Canuck Place. We also know that 40% of the children and families on our program today are from the Fraser Valley, and that the youth population of that area is projected to grow.With that knowledge, Canuck Place has begun to explore building a second hospice which would be located in Abbotsford. Our vision is that both locations would serve the entire province, with children and families admitted to a location based on care requirements and acuity factors rather than geographic proximity.As well, our work continues to extend our services in the province beginning with Abbotsford, Kelowna and Victoria. Working with community partners in those areas, Canuck Place will hold counselling support groups and look at holding visiting/local clinics with storefront locations.Much work remains to make the dream of a second Canuck Place hospice a reality. We are seeking partners and supporters who understand that all children with life-threatening illnesses and their families deserve access to the exceptional pediatric palliative care that Canuck Place offers.Canuck Place began as the inspiration of Brenda Eng, who through her persistence and determination built a coalition to make the first children’s hospice in North America and sixth in the world, a reality. Through the years, we have been successful at continuing to expand our support in the corporate sector, with community groups, in the health care field, and with individuals and organizations in cities and towns across the province.To realize our bold next step we will need our friends beside us helping us reach out to bring more people alongside to share our vision. We ask you to support us in this journey.
Filomena Nalewajek, Chief Executive Officer
Dr. Donald B. Rix,Chair
Front and back cover
Nehal (3 years old) is pictured finger painting on the front cover and with his mother Shalini on the back cover. Nehal was born with
tetralogy of Fallout and pulmonary stenosis.
Photos courtesy of www.lindseydonovan.com
Hospice Board2008
Dr. Donald Rix, Chair
Mark Bacon
Tom Burley (new)
Paul Challinor
Neil Cusati
Hon. Harbans Dhillon
Patricia Evans
Barb Fitzsimmons (retired)
Greg Halsey-Brandt (retired)
Helen Low (new)
Nancy McHarg
John Rose
John Sandor
Katherine Whittred (new)
David Yan
Hospice Foundation Board 2008
Robert Fairweather, Chair
Tahir Ayub
Jackson Sayers
Tracey Schonfeld
Margaret Vandenberg
Message From Dr. Donald B. Rix, Chair, Hospice Board of Directors
& Filomena Nalewajek, Chief Executive Officer
Canuck Place Children’s HospiceThe following is summarized information from the organization's audited financial statements. A complete set of the audited financial statements is available on request.
Summarized Statement of Financial PositionAs at March 31 2009 2008
$ $ Assets
Current Assets:Cash and cash equivalents 2,294,709 5,763,563 Accounts receivable 826,406 160,700 Prepaid expenses 11,918 7,335
3,133,033 5,931,598
Long term investments 613,487 - Capital assets 4,576,171 4,340,015
8,322,691 10,271,613
Liabilities and Net AssetsCurrent liabilities:
Accounts payable 673,635 873,991 Deferred revenue 201,215 914,748
874,850 1,788,739
Deferred capital contributions 426,471 309,541
Net Assets:Invested in capital assets 4,149,700 4,030,474 Internally restricted 2,548,721 3,827,426 Externally restricted 322,949 315,433
7,021,370 8,173,333
8,322,691 10,271,613 Summarized Statement of OperationsFor the year ended March 31 2009 2008
$ $ Revenue:
Donations 3,695,944 4,550,092 Province of BC 2,609,277 2,389,538 Contributions from Canucks for Kids Fund 1,677,738 1,794,185 Interest and other 190,321 267,318
8,173,280 9,001,133 Expenses:
Amortization 219,492 197,213 Direct program expenses 943,414 986,480 Facilities 252,188 195,778 Marketing and promotion 129,725 160,768 Regulatory and administration 535,126 553,249 Staffing costs 4,949,747 4,425,663 Travel and transportation 65,551 42,302
7,095,243 6,561,453
Excess before contributions 1,078,037 2,439,680
Contributions to Foundation* 2,230,000 1,500,000
Excess/(deficiency) of revenue over expenses (1,151,963) 939,680
* Foundation refers to the Canuck Place Children's Hospice Foundation
Canuck Place Children’s Hospice FoundationThe following is summarized information from the organization's audited financial statements. A complete set of the audited financial statements is available on request.
Summarized Statement of Financial PositionAs at March 31 2009 2008
$ $ Assets
Cash and cash equivalents 333,671 1,106,131 Short-term investments and interest
receivable 3,263,256 GST receivable 258 1,184
3,597,185 1,107,315
Liabilities and Net AssetsNet assets 3,597,185 1,007,315
3,597,185 1,007,315
Summarized Statement of OperationsFor the year ended March 31 2009 2008
$ $ Revenue:
Contributions from Hospice* 2,230,000 1,500,000 Distribution from Vancouver Foundation 152,843 89,017 Interest and other 97,540 44,085 Grants from Vancouver Foundation 42,774 - Donations 7,590 9,248
2,530,747 1,642,350
Expenses:Direct program expenses 855 26,495 Marketing and promotion 6,947 9,580 Regulatory and administration 3,075 1,481
10,877 37,556
Excess before contributions 2,519,870 1,604,794
Contributions to Flagel-Duzita Legacy Endowment Fund/CPCH Foundation Endowment Fund
30,000 1,500,000
Excess/(deficiency) of revenue over expenses 2,489,870 104,794
* Hospice refers to the Canuck Place Children's Hospice
Financial Results for year ended March 31, 2009
Vancouver Canucks goalie Roberto Luongo and co-star Quinn from Kelowna filming the 2008 public awareness commercial.
A generous donation by Dr. D. B. Rix and Annie & Gary Santini at the Gift of Time Gala funded a much needed renovation and expansion of the Medication Room.
John MacNichol of MarketPlace IGA presents the keys to a new van to Canuck Place.
Serving families throughout British Columbia
The Year in Review
AbbotsfordAldergroveArmstrongBella CoolaBrentwoodBritannia BeachBurnabyCampbell RiverCastlegarChilliwackCloverdaleColdstreamComoxCoquitlamCourtneyCumberlandDawson CreekDeltaDuncanGaribaldi HighlandsGibsonGold RiverGoldenGrand ForksHarrison Hot SpringsHixonHope
HoustonHudson’s HopeKamloopsKelownaKincolithLadnerLadysmithLangleyLumbyMackenzieMaple RidgeMissionMontroseNanaimoNelsonNew WestminsterNorth DeltaNorth VancouverOyamaPentictonPitt MeadowsPort AlicePort CoquitlamPort MoodyPouce CoupePowell RiverPrince George
Qualicum BeachQuesnelRichmondSalmon ArmSalt Spring IslandSecheltSidneySookeSorrentoSouth SurreySparwoodSquamishStewartSurreyTerraceTrailTsawwassenVancouverVanderhoofVernonVictoriaWest BankWest VancouverWhite RockWilliams Lake
Canuck Place serves children and their families from across British Columbia. Listed below are the cities and towns our families call home.
The Innovative Fitness Canuck Place Adventure Challenge was a tremendous success raising over $200,000 for the care of children and their families.
Serving families throughout British Columbia
The Year in Review
It is with the deepest gratitude that we thank all those who donated to help the children and families at Canuck Place. The Hospice truly is a home built for the community by the community. On the next page we recognize all tax-receipted donations of $1,000 or more from April 1, 2008 to March 31, 2009. We also thank the many people who have supported Canuck Place through gifts under $1,000, auction/event purchases and gifts of products and services. Every effort has been made to ensure accuracy. If your name has been omitted or listed incorrectly, please accept our sincere apology and send corrections to [email protected] or 604-646-1340.
During the 2008/2009 season, the Canucks for Kids Fund generously contributed over $1.7 million to Canuck Place. Our partnership with the Canucks for Kids Fund and our relationship with the Aquilini family, management, coaching staff, players and fans of the Vancouver Canucks are of utmost importance to our children and families.
We are extremely thankful to the following partners who support Canuck Place through the Canucks for Kids Fund:
OUR COMMUNITY PARTNERS – THANK YOU!
Our program cannot be maintained without the substantial involvement of corporate citizens like those listed below who have given countless hours of their time, raised thousands of dollars and have provided continued support and awareness throughout the community.
VOLUNTEERS
Canuck Place would not function without the 355 volunteers who contributed over 21,000 hours this year. We pay tribute to their vital role ensuring Canuck Place is a beautiful home-away-from-home for our families. Many thanks to all!
AIR CANADATHE BEAT 94.5BMO FINANCIAL GROUPCANUCKS FOR KIDS FUNDCTVELECTRONIC ARTSFRATELLI BAKERYGLOBAL TELEVISION NETWORKHY LOUIE COMPANY LTD.HOLLAND AMERICA LINESINNOVATIVE FITNESS
INSIGHT FILM STUDIOSLEDCORLONDON DRUGSLOWER MAINLAND STEELMARKETPLACE IGAMETRO NEWSMVKA PRODUCTIONSNUHEATOAKRIDGE CENTREPURDY’S CHOCOLATESQMFM 103.5
BC BAKERY & DELI FOUNDATIONBLUE RODEOCANUCKS FOR KIDS FUND TELETHON
PRESENTED BY CHEVROLETCANUCKS FOR KIDS FUND 50/50
CANUCKS FOR KIDS FUND DICE & ICE PRESENTED BY HSBC
PHARMASAVEPRICEWATERHOUSE COOPERS/
RICHMOND AUTO MALLYVR GOLF FOR KIDS
RITCHIE BROS. AUCTIONEERSRBCSHOPPERS DRUG MARTSLEEP COUNTRY CANADASTARBUCKS COFFEE TAC MOBILITYTALK 1410TD BANK FINANCIAL GROUPTEAM 1040TELUS
THE SUTTON PLACE HOTELTHE VANCOUVER SUNCANUCKS SPORTS & ENTERTAINMENTVARIETY – THE CHILDREN’S CHARITYVINCORTHE WESTIN BAYSHORE, VANCOUVERWESTJET
Thank You to Our Wonderful Supporters!
GIFTS FROM ORGANIZATIONS
$100,000+ Dorothy and Carl Ruby
Charitable Foundation Innovative Fitness LMS Reinforcing Steel Group TD Bank Financial Group TELUS$50,000 $99,999 H.Y. Louie Co. Limited/
MarketPlace IGA Ledcor Group of Companies RBC The Rix Family Foundation W & S Steel Services Ltd.$25,000 $49,999 Canadian Insurance Claims
Managers Association Canadian Western Bank HLC Home Loans Canada
Charitable Foundation MAC Marketing Solutions Inc. The National Hockey League
Foundation The Westin Bayshore,
Vancouver$10,000 $24,999 Alliance Principle Ingredients BC Hydro Employees
Community Services Fund (HYDRECS)
BMW Vancouver Retailers Boffo Developments Ltd. British Columbia Shopping
Centre Association Dueck Saturn of Richmond Goodco West Investment
Corp. Jamie Booth Golf Classic John Hardie Mitchell Family
Foundation Lohn Foundation Oakridge Centre Ritchie Bros. Auctioneers Rix Clinical Laboratories Ltd. Robertson Floors Ltd. Shoppers Drug Mart The Howard Foundation The Sutton Place Hotel View Point Construction/
Bosma Construction Woodsmere Holdings Corp. $5,000 $9,999 Army Navy & Air Force
Veterans Kingsway Unit #100
Bayshore Home Support Bevo Farms Ltd. BMO Bank of Montreal
Employee Charitable Foundation
Brian Ross Motorsports Corp. Electronic Arts (Canada) Inc. Ferrari Maserati of Vancouver Greater Vancouver Invitational
Golf Tournament Holland America Lines Little Hugs Big Hearts
Foundation McKesson Canada Metro-Can Construction
(Hldgs) Ltd Nuheat Industries Limited Pedersen’s Rentals Inc. Prospera Credit Union
Fleetwood Branch Provincial Employees
Community Services Fund RE/MAX Sabre Realty Group Royal Canadian Legion Branch
#61 Shaughnessy Elementary
School Showcase Sports TD Bank Financial Group The Commonwealth Cup Golf
Tournament The Deepak Binning
Foundation The Lutsky Families Vancouver Foundation Vincor Canada Noah Yelizarov Hockey
Tournament
$1,000 $4,999 0768329 BC Ltd. Abby Lites Ltd. ABC Custom Brokers Ltd. Adanac Sales Inc. Adera Development
Corporation Alliance of Beverage Licensees Allteck Line Contractors Inc. Ammo Power Tool Co. Ltd. Boston Pizza Foundation British Columbia Childhood
Cancer Parents’ Association British Columbia Trucking
Association Canaccord Capital
Corporation Canadian Federation of
Independent Grocers Canlan Ice Sports Corp. Capo Construction Inc. Cavendish Contracting Ltd. Chicago Bulls ClearWealth Advisors Coldwell Banker Tri-Tel Realty
– Maple Ridge Colliers International Costco Wholesale #54
Richmond Warehouse Crofton House School Davis LLP Dayton & Knight Limited DBA West Coast Resorts DLC Distributors Inc. Dr. H.T. David, Dr. P.H. Trester,
Dr. E. Marks DW Art Connections Inc. Employees of Canada Post
Corporation Fairview Crescent Residents
Association Farris, Vaughan, Wills &
Murphy LLP Gap Foundation Gift Match
Program Gemini Visuals Geo. Bezdan Sales Ltd. Gibbard, Hoffart & Co. Godson Elementary School Green Timbers Pub Handsworth Secondary
School Haywood Securities Inc. Hewitt Financial Services
Corporation IBM Employees’ Charitable
Fund ICBC – Lower Mainland Ideal Welders Ltd. Irwin Commercial Finance
Foundation Jas Simpson Family
Foundation JI Properties JMax Global Distributors K&H Dispatch Co. Ltd. Ken Lincoln Angels of Light
Society La-Z-Boy Furniture Galleries Ladies Auxiliary Canadian
Legion #6 Ladies Auxiliary Fraternal
Order of Eagles #20 Langley BMX Association Lansons Drywall Systems Ltd. Ledgir House Ltd. Lemare Lake Logging Linda Burger & Associates Lindsey Donovan
Photography Lower Mainland Wall & Ceiling
Association Maersk Distribution Matthew McNair Senior
Secondary School Methanex Corporation Michael Kors (Canada) Co. Modular Mining Systems
Canada Ltd. Nickel Bros. House Moving
Ltd. North Shore Credit Union Nova Drywall Ltd. On The Level Tile And Stone
Installation Pan American Nursery
Products Inc. PCL Constructors
Westcoast Inc. Pemberton Leasing
Services Ltd. Philanthropy Preceptorship
Fund Piteau Associates
Engineering Ltd. Plus Computer Solutions Ltd. PMAHA Initiation Tournament PricewaterhouseCoopers PROOF Centre of Excellence Protection Island Lions Club PWC Canada Foundation Rand Edgar Investment Corp. RBC Dominion Securities,
Nanaimo Office Ritz Catering & Coffee House Riverside Golf Centres Riverside Rapids Senior Girls
Basketball Team Robin Hood Pub & Beer, Wine
& Liquor Store Rogers Sugar Ltd. Rona Revy Inc. Royal Canadian Legion Pacific
Branch # 119 Royal Purple # 277 – North
Kamloops Sahara Sisters Group Salem Contracting Ltd. Samji And Associates Schuler’s Custom Landscape
Limited Shanto Dental Ceramics Ltd. Simpson Thomas & Associates Sleep Country Canada Smythe Ratcliffe LLP South Arm Community
Association Spectra Energy Transmission State Street TAC Mobility Tempo Warehouse Textile Trimmings TD Waterhouse, West
Vancouver The Ben and Esther Dayson
Charitable Foundation The Hitch Company The Sook Ching Foundation The Wolrige Foundation Tiffany and Co. Transource Freightways Twin Berry Farms Inc. TWU Local 60 Golf
Tournament UBS Bank (Canada) Unifeed Western Canada Gang
Conference Westside Montessori School
Ltd. White Rock Lioness Club WoodWorks the Hardwood
Floor Company Ltd. ZLC Financial GroupGIFTS IN KIND
$50,000 + Insight Film Studios$25,000 $49,999 Air Canada Montecristo$10,000 $24,999 Northern Roots Landscape
Artists Novo Textiles Co. Peller Estates Sleep Country Canada $5,000 $9,999 Canterbury Coffee
Corporation Bevo Farms Ltd. Images by LSC$1,000 $4,999 Balega Bear Mountain Resort Bellevue Natural Health BFF Foam Corp. Caffe Artigiano Care Place Laser Clinic Cavendish Contractors LTD.
John Henry Bikes Fasken Martineau DuMoulin
LLP Four Seasons Resort Whistler Intercontinental Singapore M & P Yacht Centre at Coal
Harbour Myron Advertising and Design North Shore News NUVO Showtime Tickets Sleeman South Granville Naturopathic
Clinic TheHockeyBook.com The Vancouver Club Wedgewood Hotel & SpaGIFTS FROM INDIVIDUALS
$50,000+ Gary and Annie Santini$25,000 $49,999 Steven and Rachel Mantel Trevor Linden$10,000 $24,999 Mr. and Mrs. W.E. Couling Matt Giffen Wilfred Harris Abdul and Hanifa Ladha Paul Loewen & The Sarah
Allegra Foundation Lucy Prentice Paul and Allison Sobieski$5,000 $9,999 David Chong Bob and Deborah Emri Morris Ergas and Sandy
Elliott-Ergas Bill and BettyLou Fox Peter and Susan Green Bill and Francine Iles Wes and Brenda Koop George and Sylvia Melville Umberto Menghi Josh and Marla Pekarsky Daryl Simpson and Janet
Patricelli Alan and Margaret Souther$1,000 $4,999 Elaine Adair Susan and David Ainsworth Stuart Angus Graeme Balcom Jennifer Baynton Ryan and Cindy Beedie Patrick and Susan Beirnes Linda Belding Marie Berg James Berry Chris Bicknell Laura Bicknell James and Sharon Black Josh Blair Rosa Blake Grant Block Kim Boileau Abbas and Farah Bordian Dale and Anna Bosa Dan Bozic Doug and Valerie Brett Kristy Brinkley and Kevin
Layden Iain and Marni Brinton Paul and Helen Brinton Joanne Brown Dal and Denise Brynelsen Cheryl and Martin Burian Ronald and Penny Bush Katrina Bushell Michele Cadario Peter and Diane Casey Paul and Ellen Challinor David Charron Karl and Shannon Chowscano Malcolm Christie Matthew and Cynthia Cicci Ellen Courtney Brian and Cheryl Cowan Kenneth Cowie James Cox Greg Crowe Bill Davidson David and Leslie Desrochers Denzil Dias Cyrus Driver
Rhys Duggan Diane Eaton and Wade
Ketchum Helen Edwards Craig Emes David Evans Jason Evans Dean Fader and Charmaine
Silva Fader Harvey Fedor Gary Fehr Peter and Jeanett Flynn Michael Fox Howard Franklin Esther Freeman Ted and Alice Friesen Howard and Phyllis Gerber Wm. Laurie and Geraldine
Gillespie Stephan Gingras Michael Grant Janet Green Mark Greenhalgh Don and Amanda Halliday Mikkel Hansen Tony Harris Elizabeth Harrison Rick Hewitt William and Kelly Lynn Holms David Horton Geoff Horton Christina Houston Mike Hsu Jessie Hunter Arthur and Helene Iliffe Lori Janson Daniel and Wendy Jarvis David Jeffs Shaida Jiwani William John Rahim and Lyle Karim Michael and Jill Kenney Jim and Lisa Kershaw Andrew King Daren Kinnaird Michael Klassen Ray Kuyvenhoven Kathryn Langsford Paul and Kimberly Lathigee Richard Leche Manuel J.A. Leonardo Constance Leung Bruno and Annemarie Locher Madisen Longo, Krystiana
Corrado and Anthony Quatrano
Gordon and Ginny Love Roberto Luongo Mark Mache Margaret MacKenzie S. F. Mackenzie Jas and Baksho Madahar Michael F. Madsen Earle and Donalda Mahaffy Shahram Malekyazdi Emily Malnis Brett and Brenda Manlove Kathy and Bruce Marfleet Dinyar Marzban John and Dawn McConnell Nancy McHarg and Hugh
Wilson Donald McInnes Mark and Karin McLaren Barbara McNeilly Don and Roberta Metcalf Nigel Miller Ruby Minkie John and Dana Montalbano Jen Moore Roger Moras Terry Morin Nancy Morrison Tom Morton John Murphy Timothy Murphy Robert and Patricia Muster Mark Myles Ron and Filomena Nalewajek Dr. and Mrs. Stephen Nantel David Newton Claire Newell and Jeff Madu C.M. Ng Julia Ng Wade and Julie Nybakken Dennis and Leanne Ohman
Dennis and Ashlyn Parolinz Lisa Parsons Darryl and Hilary Perry Hilda Pipke Robin Pitcher Robertus and Liza Prajogi Randy Pratt Joan Purdy John and Sylvia Quilty Jean Rae Harish and Monty Raisinghani Jim and Bea Robson John Rondeau Jock Ross Dave Russo Rick Rysen Barb Sandor Jason and Monica Soprovich Tracey and Mark Schonfeld Geoff and C. Scott Henrik and Johanna Sedin Kirk and Stacey Shaw R. Wade and Ellen Silbernagel Richard Short Jason Shull Anonymous Scott Simser Robert P. Sloman Cheryl Squires Kevin St. George John and Gloria Stalzer Jennifer Stanley David and Sherry Steele Norman Streu Joan Stringer Robert Strother John and Mavis Struk David Sweeney Paul and Barb Sweeney Cindy Taylor Jim Thompson Joey Thompson Jeana Traviss Sam Treschow Peter Tsiandoulas Randy Turner Jon Turvey Martin van Keken, Jr. Bill Vance John, Margaret and Kelsey
Vriend Mr. Warren Wall Warren and Twyla Wall Colin and Jane Warner Ella Warrington Marianne Weinstein Ben and Margot West Bob West Brian Wideen Christopher Wong Ernest and Kathleen Wong Richard and Sabine Wood Marcus and Hana Wosk Ruth Wrigh David and Clara Yan Eddie Yen Henry Yong Matthew and Chantal Young Jack and Donna Lee Zaleski Graham Zapf Chris Zimmerman Garry and Liz ZlotnikGIFTS IN KIND
$1,000 $4,999 Mr. Dan Bennette Lorne and Sylvia Cristall Judith Davis Jason and Sarah Farris Janet S. Hayes Mrs. Audrey Meeres Peter Wyse BEQUESTS Estate of Beverly Diane Bell Etate of Ross Allan Christensen Estate of Joan Ann Conn Estate of Gail Joan Fromson Estate of Ruth Elizabeth
Graham Estate of Gordon Anderson
Hall Estate of Catherine Margaret
MacDonald Estate of Enid Joyce Sambell Estate of Ivy Irene Sutherland* Deceased
Thank You to Our Wonderful Supporters!
Canuck Place Children’s Hospice1690 Matthews Avenue, Vancouver, BC V6J 2T2 T 604 731 4847 F 604 739 4376 Toll-free in BC: 1 877 882 2288
www.canuckplace.org