2008-01_skytalk

* YVR is the international aeronautical designation for Vancouver International Airport.

JANUARY 2008

Mobile On-Site ServiceTo schedule call

604-272-0708RICHMOND & SURREY LOCATIONS

BC’s BEST CAT DEALER!

Cell Phone Rentals Cell Phone Rentals

Call 604-671-4655Call 604-671-4655

•AudioLanguageTranslation

•Email&Internet

•GPSMaps

CELEBRATING 15 YEARSWWW.BCWORKWEAR.COM

YVR EMPLOYEES10% OFF REG. PRICE

YVR EMPLOYEES10% OFF REG. PRICE

British Columbia’s role as Canada’s

Pacific Gateway was strengthened

during a trade mission to Asia by

Premier Gordon Campbell late last year,

where YVR signed an agreement with

China Southern Airlines that will see

the first flights between Vancouver and

Guangzhou begin July 2009.

Representatives from the Airport

Authority accompanied the Premier

on the mission. These included Tony

Gugliotta, senior vice president of

marketing and commercial development,

who signed a memorandum of

understanding with China Southern

Airlines at a bilateral meeting on

November 29.

Currently, citizens of Guangzhou

must travel either to Shanghai or Beijing

to take advantage of air services to

Vancouver, or alternatively transit

through Hong Kong. Direct air service

will allow greater ease and comfort for

the many travelers moving between our

two provinces, which have been sister

provinces since 1995.

China is B.C.’s second-largest

trading partner, and the top source of

immigrants to B.C. Increased Asia-Pacific

air travel through YVR is a key economic

generator: Each time an Asia-Pacific air

service operated by a foreign carrier and

local crew lands at YVR close to 795

hours of employment are generated.

The new China Southern Airlines service

will strengthen these existing business

and cultural connections between the

two provinces.

YVR signs agreement with China Southern Airlines

China Southern Airlines Boeing 777 at Beijing Capital International Airport in front of the new Terminal 3 expansion for the upcoming Beijing 2008 Olympics.

Fast Facts China Southern Airlines

The Canadian Institute of Steel Construction (CISC)

recently recognized the best steel construction

projects in British Columbia at the 2007 B.C. Region

Steel Design Awards of Excellence.

In the architectural awards category, an award of merit

was presented to Vancouver Airport Authority for the Link

Construction Project.

Sharing in the award were a number of companies

that took part in the building’s development: Kasian

Architecture Interior Design, Read Jones Christofferson

Ltd., Ledcor Construction Ltd. and Wesbridge Steelworks

Ltd.

The Link Construction Project includes five levels of

steel floor and roof framing. It is highlighted by an oval

thematic structure, a 16.7 metres wide by 41 metres

long by 33.5 metres high welded frame.

The Link Construction Project is so named because

it links the International and Domestic terminals. The

$117-million project will provide increased international

check-in capacity, passenger screening, additional baggage

systems and office space.

The five-storey building will be connected to the new

Canada Line station via a covered walkway, and will serve

as a central hub for passengers travelling through YVR.

Construction crews are currently focusing on the

completion of the Link Concourse, including the check-

in area, baggage conveyors and the transfer corridor

and pre-board screening areas on Level 4.

Link Construction Project receives architectural award of merit

See Airport Services page 3

Delhi-based Kingfisher

Airlines plans to

operate the first

non-stop flight between Delhi

and Vancouver as soon as

possible.

This is another exciting

piece of news that came from

Premier Gordon Campbell’s

trade mission to Asia last year.

It’s expected that the non-

stop service will reduce travel time

between Delhi and Vancouver from

approximately 25 hours to 15 hours.

Non-stop service will mean convenient

travel between Delhi and Vancouver,

and will strengthen cultural, business

and tourism links between Canada

and India, one of the world’s

fastest-growing economies.

Every month, thousands of

people travel between B.C. and

India, and that number will only

grow as tourists and business

travellers alike take advantage

of Kingfisher’s new service

when it begins.

Currently, Delhi is the

largest international market not served

by a non-stop flight from Vancouver, so

this service will be a welcome addition

to YVR. (See Fast Facts page 3)

Kingfisher Airlines announces Vancouver-Delhi route inside:

• ChinaSouthernAirlinesisbasedinGuangzhouintheGuangdongprovinceofthePeople’s Republic of China.

• Operatingdomestic,regionalandinternationalservices,itisAsia’s largest airline in terms of fleetsizeandamemberoftheSkyTeam airline alliance.

• ThecarrierwasoriginallypartoftheCivilAviationAuthorityofChinabeforeitwasbrokenupinintothreemajorcarriers—AirChina,ChinaSouthern,ChinaEasternandanumberofsmallerregionalairlines,withChinaSouthernthelargestofthe three.

• ChinaSouthernoperatesafleetof300aircraft,andcurrentlyfliestoEurope,Australiaandintra-Asia,andoneNorthAmericandestination,LosAngeles.

• Thefirstofits10Boeing787s,whichwillflythenewVancouver-Guangzhouroute,will be delivered in July 2008.

Page 11One-Person- One-Fare Ruling

Page 13Classifieds

Vancouver Airport Services wins BC Export Award

Each year, the BC Export

Awards honour British

Columbia’s top exporters.

The awards are open to all B.C.-

registered companies that have

exported a product or service for

two or more years.

Celebrating its 25th anniversary

in 2007, the B.C. Export Awards is

the oldest award ceremony of its

kind in Canada, with competitors

ranging from design firms to post-

secondary institutions. The awards

are presented by a partnership

between the British Columbia

Ministry of Economic Development

and the Canadian Manufacturers

and Exporters.

For 2007, there were 412

nominations and 219 applications

received, and eight companies were

rewarded for their export excellence

and contributions to the B.C.

economy.

Vancouver Airport Services

(YVRAS), considered one of the

world’s leading global airport

investment, management

Page 9U.K. Baggage Restrictions Lifted

Page 10Travel Talk

Kingfisher Airlines taxiing to Bangalore International Airport, India.

� • Y V R S K Y T A L K | J A N U A R Y 2 0 0 8

07SuzukiGrandVitaraX174x4#505

07ToyotaRav4“YoungatHeart”#490

07HummerH3,Leather,moonroof#360

07HyundaiAzera“NothingMissing”#450

06UplanderLJ,Leather,TV,CD#406

06ChevUplander“FamilyVan”#131

06FordExplorerXLT,7-Pass.,#466

06FordF150XLT,4x4S/C#459

06ToyotaSienna“EntertainmentPkg”#134

06DodgeCaravan“PioneerofVans”#130

06FordFreestar“LoadedFamilyvan“#419

0615PassVanXLT#181

06NissanPathfinderSE,Leather,offroad

Pkg#135

06ToyotaSienna,8Pass“Indemand”#092

06PontiacMontana“NiceVan”#149

06CadillacEscalade“VancouverBorn”#437

06FordrangerSportP/U#433

06ToyotaSienna“7-Pass.”#084

06JeepLibertyLimited,4x4#480

06SaturnVueSportUtility,5-speed#475

06FordEscapeXLT,4-wheeldrive#784

05F350XLT,2-wheeldieseldrive,camper

#404

05ChevyAvalanche,Loaded,2-wheeldrive

#474

05FordEscape4x4“Excellent”#495

05GMCCanyon“LowKm’s”#269

05DodgeCaravan“FamilyVan”spotless#184

05Fordranger2wheeldrive25,000km#160

05MazdaTribute“IndemandVan“#503

05F350SuperCabDieselXLT4x4#403

05LincolnNavogator,lowkm’sVancouver

born#324

04Montana7passExtended#436

04CadillacSRXAWD“NorthStar”#508

04NissanPathfinder4x4“FamilyVan”#509

04PontiacMontana,Loaded“Likenew”#479

04MercedesBenzML5004x4“SportUtility”

#196

04Dakota4x4“ABeauty”#275

04FordF150“Lariat”leathers/c#347

03FordExplorer“GreatValue”4x4#1145

03FordWindstar“LowKm”#244

05MalibuLoaded.4CylinderLD#405

05FordFocusZx3“Sporty&Sharp”#1172

05MazdaRX8,6speed“HotSports”#1069

05ChevyOptra“FuelSaver”#249

05MustangConvert,31,000km#373

04Mazda6“FirstinClass”#482

04CadillacCTS,moonroof,23,000km#435

04VolvoS60,“Vancouvercar,logbook”#441

04BMW320i“ConcourseCondition”#483

03ChryslerPTCruiser“Asteal”#038

03ChevyImpalaLS,Leather,53,000km#169

03JaguarS.R.Local,Logsuptodate,44,000km

#313

03HondaAccordCoupe#960

03GrandAmGTiCoupeonly28,000km#060

Vans, Sports Utilities, Pickups08FordEscape“NearlyNew”#243

07HyundaiAzeraLimited#450

07Ford15-PassengerVanXLT,Loaded#487

07FordExplorer,7pass,leather#464

07InfinitiFX35Hi-tech4x4#488

07ToyotaFJCruiserSport,4x4#507

07ToyotaYarisH/Back,aircond.#143

07ToyotaYarisSedan,aircond.#114

07FordFreestyle“First-classvan”#272

07ToyotaHighlander,4x4“FamilyVan”#384

07FordEdge4x4“WithStyle”#282

07FordExplorerSportTrac,9,400km#1173

07FreestarSport“It’sAllHere”#164

07SantaFeAWD#362

Canada’s Largest Independent Used Car Dealer

SMALL SAMPLING

BEST BUYS!

CARS07HondaCivic4door#073

07MercuryGr.MarquisRearWheelDr.#455

07ToyotaCamrySolaraSportCoupe#382

07PontiacG5“HotSeller”#417

07DodgeCaliber“AWinner”#263

07ChevroletCobaltLS“Popular”#187

07DodgeNitro“TheHotOne”#219

07HyundaiAccent“AlmostFree”#309

07HundaiSonata“Luxury”#065

07PTCruise“Economy&Fun”#035

07HyundaiElantra“VeryNice”#485

07ToyotaCamry“Soundinvestment”#395

07ToyotaCorolla“Dependability”#085

07ToyotaCamry“Special,Leather”#171

07ToyotaMatrix“AnotherWinner”#107

07ToyotaYaris“PennyPincher”#116

07FocusWagonLeather,moonroof#291

07TaurusSELLeather,sunroof#245

07SuzukiSwift“GasMiser”#378

07ChevyHHR“Wagonwithstyle”#359

07MonteCarlo“Save$10,000”#408

07BuickAllureCX,17,000km#407

07ChevyImpalaLS,Save$10,000#478

07ToyotaYaris,H/Back“GasMiser”#128

06FordTaurus“1/2thepriceofnew”#093

06NissanSentraSE1.8#013

06LincolnTowncar“TraditionalRearWheel”#290

06ChevyCobaltCoupe”Economy”#1007

06FordFocusEconomy“Quality”#368

06NissanAltimaSedan“Alltheassists”#035

06ChryslerPTCruiser“ClassicStyle”#058

06ChryslerSebring“StylishMidsize”#0906

06PontiacPursuit“GreatCar”#462

06PontiacSoltice“UniqueConvertible”#221

05PontiacPursuit“Don’tMissit”#476

05ChevyMalibuMaxx“Don’tHesitate”#1181

WIDE OPENDaily 9-9Saturday 9-6Sunday 11-6

Over 1,200 To Choose From!

FLEET PRICES TO THE PUBLICEVERY VEHICLE PRICED TO CLEAR!

On-Site Bank Financing & ICBCOn The Spot Delivery!

250-953-5353

TOYOTA • HOnDA • nISSAn • HYUnDAI • GM • FORD • CHRYSLER

| J A N U A R Y 2 0 0 8 | Y V R S K Y T A L K • �

Before we look at what’s to come in 2008, let’s celebrate

all that was accomplished in 2007. The Airport

Authority kicked off the year by lowering landing

fees charged to airlines operating international passenger

and cargo flights into YVR, making our airport’s international

landing fees the lowest of all major Canadian airports.

In March, we introduced the new face of YVR, represented

by our new logo and the opening of the first phase of the new

International Terminal wing, our largest expansion in more

than 10 years. The expansion, which opened fully in June,

added more than 36,000 square metres of terminal space and

four new international gates.

Domestic travellers weren’t forgotten; in May, a new

$17-million regional commuter facility was unveiled for

aircraft serving YVR’s 30-plus destinations within B.C. The

new $117-million Link Building connecting the Domestic and

International terminals also opened in 2007.

The coming year will see many more projects reach

completion. Perhaps one of the most important projects of

2008 is the redesign of the passenger service/public greeting

area in the International Terminal. It will provide a full-

service international reception lounge with a customer office

providing 24/7 support for international arriving passengers

and those meeting them. This project will be completed

in the summer of 2008, part of the many initiatives we’ve

undertaken to ensure the best care for all customers at YVR.

Also, by late summer, the Canada Line’s three Sea Island

stations will be substantially completed and testing of the line

with “live” trains will occur throughout the year.

A number of new baggage systems will be placed into full

operation in 2008, including new Domestic Terminal inbound

carousels, advanced screening equipment and transfer lines

between the International and Domestic terminals to provide

seamless luggage transfers for passengers connecting at YVR.

All of these enhancements will increase baggage processing

efficiency, which means getting your luggage from one place

to another will be faster and easier.

The expansion of C-Pier will begin in 2008. This area of the

airport is one of the oldest and is used primarily by Air Canada.

Five new gates will be added in time for 2010. Airside, a new

north-south taxiway for wide-body aircraft will be finished—all

part of our preparations for newer, larger aircraft, such as the

A380, which has already made two visits to YVR—and the

south terminal airport will receive new apron pavement.

In 2008, you’ll see enhanced maps with pictograms

throughout the terminals, multi-language help brochures at

all customer care points, improved multi-language signs and

expanded training for all of our frontline customer care staff.

In fact, individualized customer care is our key focus going

forward, and all current and future initiatives will be geared

toward providing our passengers and guests with the highest

standards in service.

Arrivals 2008: What’s to come in the year ahead

Send the correct name of this aircraft(make and model) and you could win a

A $�5 Gift Certificate for Aviation World.Send your answer by Email: [email protected]; Fax: (604) 736-6750; Mail: SkyTalk, 306-5400 Airport Road South, Richmond, BC V7B1B4A draw will be made from all correct entries received by January 31, 2008. The winner’s name will be published in the February issue of SkyTalk.

Last month’s winner:Jenny Pearson, TorontoAnswer: Lockheed Martin X-�5TheX-35wasanexperimentalaircraftbyLockheed Martin for the Joint Strike Fighter Program. It was declared the winner over theBoeingX-32andwentontoenterproductionintheearly21stcenturyastheF-35 Lightning II. Elements of the F-35 design were pioneered by the F-22 Raptor. LockheedhadateamingrelationshipwiththeYakovlevDesignBureauontheirbidfortheJointAdvancedStrikeTechnologycompetition. This has fueled speculation thattheoveralldesignoftheF-35washeavilyinfluencedbytheYak-141,however, the two aircraft are very different.

Printed on Recycled Stock using vegetable based inksPlease recycle this product.

w w w . y v r . c a / a u t h o r i t y / n e w s / s k y t a l k . a s p

RICHMOND OFFICE: Suite 306 - 5400 Airport Road SouthRichmond, BC V7B 1B4Tel:604-736-6754•Fax:604-736-6750Email: [email protected]

Publisher: PatrickStewartAssociate Publisher: JoanStewartYVR Editorial Liaison: KateDonegani Contributing Writer: PeterKutneyCreative / Production: James MartinPhotography: JimJorgenson

Your Airport Community NewspaperJanuary 2008 | Vol. 15 | No. 3

YVR SKYTALK, the official newspaper of the Vancouver

International Airport, is owned and published monthly by

Westco Marketing Ltd. for the travelling public and the more

than 26,000 people who make up the airport community at

YVR. No portion of this publication may be reproduced in

whole or part without the written permission of the publisher.

ASSOCIATION OF AIRPORTPUBLICATIONS

P.O. Agreement #1676261

and development companies, was awarded the top prize in the

Professional and Services category.

YVRAS was honoured for exporting its airport management

expertise to an international network of airports and received top

marks for its growth in foreign markets as well as its outstanding

professional services.

From attracting new airlines to increasing airport retail

opportunities, YVRAS implements best practices from YVR in each of

its 18 airports on three continents, including Kamloops, Fort St. John

and Cranbook airports here in B.C., airports in Hamilton, Ontario and

Moncton, New Brunswick, as well as airports in Chile, Jamaica, the

Turks and Caicos islands, Cyprus and the Dominican Republic.

Airports in the YVRAS’ network have been honoured with various

recognitions over the years. For example, Forbes Magazine rated the

Arturo Merino Benitez International Airport in Chile the seventh

best airport in the world; the John C. Munro Hamilton International

Airport in Canada won first place for best corporate branding

campaign at the Airports Council International – North America

Conference and Exhibition in 2004.

Airport Services from page 1

Fast Facts Kingfisher Airlines from page 1

• Kingfisher Airlines Limited is based in Bangalore, India. A young airline, Kingfisher was founded in 2005, and is operated by Dr. Vijay Mallya, a successful business leader and Member of Parliament in India.

• UnitedBeveragesGroup,thethird-largestspiritscompanyintheworld, owns Kingfisher Airlines.

• Kingfisher is India’s largest domestic airline, connecting 69 cities and offering more than 570 flights daily with a fleet of 78 aircraft.

• TheairlinehasorderedseveralAirbusA340-500s,whichwouldbeideal for non-stop operations between Vancouver and Delhi.

• Kingfisherisoneofonlysixairlinesintheworldtohaveafive-starratingfromSkytrax,whichrepresentsthequalityratingofstandardsapplied across an airline’s product and service standards, along with Asiana Airlines, Malaysia Airlines, Qatar Airways, Singapore Airlines and Cathay Pacific Airways.

President’s CornerBy LARRY BERG, President and Chief Executive Officer

Name that Aircraft

Paul Cruickshanks, acting unit

chief of BC Ambulance Service

(BCAS) Bike Squad at YVR,

received the nationally sponsored

Emergency Medical Services Exemplary

Service Medal, presented by the

Lieutenant Governor of British Columbia

in November 2007.

Cruickshank’s long-time commitment

to YVR is well known by many who

work with him at the airport. He first

joined BCAS as a part-time paramedic

in 1979, has participated in a number of

committees regarding public safety and

emergency planning and was nominated

as Paramedic of the Year in 2006.

“Paul is a highly regarded member

of the YVR community and the working

relationship we have with him is

second to none,” said Jennifer Kooren,

Vancouver Airport Authority’s director,

security and emergency planning.

Canada’s prestigious Exemplary

Service Medals recognize men and

women who are dedicated to preserving

Canada’s public safety through long and

outstanding service. Recipients must

have completed 20 years of full-time

service to the public and performed

their duties in an exemplary manner,

characterized by good conduct, industry

and efficiency.

BC Ambulance Service Bike Squad Chief receives honours


BC’s BEST CAT DEALER!

W W W . B C W O R K W E A R . C O M

Call for Mobile On-Site Service: 604-272-0708RICHMOND & SURREY LOCATIONS

BC Workwear& Safety

At BC WORKWEAR, we only sell the highest quality workwear on the market today. Since 2002, thousands of satisfied customers have helped to earn us a reputation as the best workwear and safety

dealer in the province.

YVR EMPLOYEES

10% OFF REG. PRICE

Safety Vest $1499

Work Boots$7999

BibOveralls

from$3999

Starting from:

Glasses, cell phones, lap

tops and keys: These are

the top four items lost

by passengers last year at YVR.

If you have ever lost something

while travelling, you are not alone.

Last year, more than 7,000 items

were turned in to the Lost and

Found office at YVR, located

at the Customer Information

Counter on Departures Level 3

of the International Terminal. The office

helps reunite passengers with items lost

within the terminals, seven days a week.

“At YVR, we know how easy it is to

lose things while travelling, and how

stressful it can be to have to replace

them,” said Lost and Found coordinator

Dawn Coates.

According to Coates, the office

answers more than 300 phone calls a

week, for an average of 60 to 75 calls

each day. Summer and Christmas are

the busiest periods, with more than

3,000 items found during that period

last year.

Two of the more unusual items

found were a sample breast implant,

and an artificial limb. The latter had

been left behind at a security screening

area by a traveller in a wheelchair who

had been asked to remove it because of

its metal content.

Items are most often discovered

in high traffic areas, such as security

screening areas, restaurants, food

courts, bank machines, phones and

washrooms.

Happily, 60 per cent of all items

turned in are returned to their owners.

Items in the Lost and Found are

carefully logged and tracked with a

computerized database. Every attempt

is made to return the items, although

locating the owner often requires some

detective work. If an item is unmarked,

the department’s resident sleuths may

call a number in a cell phone directory to

see if they can uncover the owner or use

the Internet to search for phone

numbers and addresses.

Valuable and personal items

such as passports, ID, bank cards

and credit cards are returned

to their owners or the issuing

authorities. Cellular phones,

lap tops and PDAs are usually

returned to their rightful owner.

If an item is not claimed

within 60 days, it is donated to a

recognized charity. Eyewear, however, is

donated to developing countries, while

unclaimed electronic items are sent to a

recycling facility.

If you’ve lost an item at YVR, call

(604) 276-6104, toll free 1-866-817-

5243, or fill out the form on the airport’s

Website at www.yvr.ca/guide/around/

assistance_lostnfound.asp.

For items left onboard an aircraft,

or went missing while under care of

your airline (i.e., Lost Baggage), contact

the airline directly. Local airline phone

numbers are available at www.yvr.ca/

flightinfo/airlines.asp.

For other items lost on a taxi, bus,

cruise ship or other locations, please call

companies directly.

LoST And Found:Reuniting people and property

Topics include: Complying with MSI 28, FADEC, Troubleshooting, Pneumatics, Employee/Employer Issues, Balancing Flight Controls, Lycoming Update, Rolls Royce 250 Series Engines, Composites, Dangerous Goods and the AME, The Future of CAR STD 566—Your AME License—Your Profession, Oil Analysis, Human Factors, Fuel Systems.

neW pRoducTs & seRVices Trade Show Exhibitors provide the opportunity to keep current with the newest services and products and meet the suppliers and vendors.

Socialize with your friends and colleagues and join in the special entertainment.

locaTion: River Rock Casino, 8811 River Road, Richmond BC V6X 3P8

Please visit our Website www.pamea.com for further details and to register for this event.

PAMEA Symposium & Trade ShowJanuary 28-30, 2008

The aviation industry is invited to the PAMEA (Pacific AME Association) 2008 Aircraft Maintenance Symposium & Trade Show.

Don’t miss this opportunity to keep current by attending seminars covering regulatory and technical topics and to see the latest products and services available.

Seminars will provide attendees with interesting and valuable information covering topics required by everyone involved in the aircraft maintenance profession.

(604) 279-95791-866-37-PAMEA (72632)Fax: (604) 279-9566

| J A N U A R Y 2 0 0 8 | Y V R S K Y T A L K • 5

Planning is KeyWhether you are doing a flight plan, a maintenance plan, or a service plan, you know the importance of planning. So call an investment professional to

review your mutual fund investment portfolio. We can show you how mutual funds can help you reach your goals for retirement planning, estate planning, and education planning. Call Peter Kutney today at 604-438-1603.

Read a fund’s prospectus and consult your investment professional before investing. Mutual funds are not guaranteed; their values change frequently, and past performance may not be repeated. Investors will pay management fees and expenses, may pay com-missions or trailing commissions and may experience a gain or loss.

Mutual Fund Dealer

Sponsored in part by:

Air New Zealand is toasting the success

of its new direct route between

Vancouver and Auckland with new

menu choices supplied by Shannon Wrightson,

executive chef at Vancouver’s Fairmont

Waterfront hotel. Wrightson, a Kiwi-come-

Vancouverite, is also keeper of the hotel’s

legendary third-storey rooftop garden, where

he and his team of 35 chefs grow fresh herbs,

vegetables and fruit.

“My opportunity was to create meal options

[for the Vancouver-Auckland route] that

showcase Pacific Rim flavours by drawing on

my experiences and the produce offered in

Canada and New Zealand,” said Wrightson. “My

team and I think we’ve cracked it.”

As a result, when premium class travellers

from Canada and New Zealand board Air New

Zealand’s Boeing 777-200 ER to swap seasons,

they are in for a culinary experience that fuses

the best of both destinations.

Some of the dishes created by chef

Wrightson and his team include:

• Spicy Prawn Salad—with New Zealand

avocado oil, citrus aioli, soft herb salad,

tobiko and champagne vinaigrette, and

• Apple Syrup Lacquered Salmon—with west

coast crab and potato cake, asparagus and

orange fennel salad.

Both dishes are available on the daily

menu at Herons restaurant in The Fairmont

Waterfront hotel.

“Really outstanding air travel experiences

start with a warm welcome, attentive service

and an in-flight menu worthy of the most

discerning diner,” said Roger Poulton, vice

president, Air New Zealand – The Americas.

“For the Vancouver-Auckland flight, our aim

was to capture the culinary best of both New

Zealand and Canada. Chef Wrightson took time,

creativity and care to craft these memorable

dishes and Air New Zealand is delighted to

welcome him to our world class consultant

chef program.”

Air New Zealand’s year-round service

provides three non-stop flights each week on

Wednesdays, Fridays and Sundays between

Vancouver and Auckland from November-

March and July-August. The service will be

available twice-weekly other months; offering

Canadians access to a variety of experiences

throughout New Zealand’s seasons.

Star Alliance partner Air Canada will also be

code sharing on this service.

Flight and vacation details can be

booked on AirNewZealand.ca or by

calling 1-800-663-5494.

Air New Zealand adds Pacific Rim flavours to its airborne menu

New Zealand-born executive chef Shannon Wrightson collaborated with Air New Zealand

on its in-flight menu for the airline’s new Vancouver-Auckland route.

Air New Zealand is revolutionizing

the international customer

travel experience with the

introduction of an in-flight International

Airline Concierge service—a first in

the aviation industry. The new service

launches in April on Air New Zealand’s

Vancouver, Los Angeles, San Francisco

to Auckland routes.

“Air New Zealand will employ up

to 90 concierge staff, which will be

dedicated to making every customer’s

journey before, during and after an Air

New Zealand service a special event,”

said Roger Poulton, vice president, Air

New Zealand - The Americas. “There is

no other airline in the world offering

such a service, giving Air New Zealand

a significant edge over its international

competitors.”

The new International Airline

Concierge service will offer a combination

of travel advisers, disrupt managers,

loyalty and destination experts focusing

on supporting every customer’s travel

needs. Concierge service staff duties

may include: escorting passengers to

and from the aircraft; recommending

“must-do” activities while visiting New

Zealand; assisting customers with

onward bookings; supporting customers

affected by a weather disruption;

advising passengers on Star Alliance

network options; or talking through the

finer points of customers’ in-flight wine

selections.

“Everyone travelling with us, no

matter how full the aircraft, receives

the personal attention they deserve

and the advice they need,” said

Poulton. “We’re dedicated to finding

new ways to deliver our customers

with a uniquely Kiwi experience at

every stage of their journey, and the

best way to do that is through our

people. Air New Zealanders are our

competitive advantage.”

The concierge initiative was

developed from Air New Zealand cabin

crew and customer feedback captured

during the past two years. The initiative

is a natural complement to the airline’s

award-winning long-haul product and

service. Concierge staff will serve as

New Zealand ambassadors, as well as

experts in the regions to which they

fly.

Air New Zealand launches ‘Concierge in the Sky’ service

Zoom between Canada and Italy

The Honourable Lawrence Cannon, Minister of Transport,

Infrastructure and Communities, has announced the

designation of Zoom Airlines to operate scheduled

international air services between Canada and Italy.

“I am pleased that Zoom’s designation will provide

additional airline choices for Canadians travelling between

Canada and Italy,” said Minister Cannon. “This increase in

scheduled air services is a great example of growth in the airline

industry and of the Canada-European Union bilateral market.”

Under the provisions of Canada’s international air transportation

policy, all Canadian air carriers may apply to the Minister for

designation to operate scheduled international air services.

This latest designation was made possible by the bilateral air

transport agreement already in place between Canada and Italy.

The agreement permits each country to designate any

number of airlines for the operation of scheduled air services to

and from Canada with no limits on the frequency of flights each

designated airline is allowed to operate.

Zoom will anoounce its Canada-Italy destination shortly.

Zoom Airlines is owned by brothers Hugh and John Boyle,

Toronto-based Scottish businessmen with a strong track record

in the travel industry, backed by minority shareholder, the Bank

of Scotland.


Regency Realty Ltd.

Last month, oneworld airline alliance

was named the world’s leading

alliance for the fifth year running

at the World Travel Awards, considered

the travel industry’s equivalent of the

‘Oscars’. Oneworld has retained the

award every year since this category was

introduced in 2003.

Some 170,000 travel professionals

and agents worldwide cast votes in the

World Travel Awards, which took place

at a gala ceremony in the Caribbean’s

Turks and Caicos islands last month.

The award was the culmination of

a record 2007 for the alliance, with

11 new carriers joining and expanding

the network to close to 100 more

destinations. Additionally, co-locations

at key airports generated more revenues

for member airlines.

In the top worldwide judging

categories, oneworld’s member airlines

also received their share of recognition.

For the third year running British

Airways was named the world’s leading

airline overall, Cathay Pacific was named

the world’s leading first class airline

and American Airlines honoured for the

world’s leading economy class.

The awards also named Cathay

Pacific as Asia’s leading airline,

American as North America’s leading

airline, LAN as South America’s leading

airline and Qantas as Australasia’s

leading airline.

“Oneworld is delighted to have

received this tremendous vote of

confidence once again from some of

the most knowledgeable people in

the travel industry worldwide,” said

Michael Blunt, vice-president corporate

communications. “It reflects the

quality of our airline members and our

commitment to deliver alliance customer

service better than any one else. It’s a

wonderful way to end what has been a

record-breaking year for the alliance.”

Last November, oneworld

completed its biggest expansion since

its launch eight years ago, with the

addition of China’s Dragonair. This

follows the recruitment earlier this

year of Japan Airlines and five of

its affiliates, plus Malév Hungarian

Airlines, Royal Jordanian, LAN

Argentina and LAN Ecuador.

Together, they expanded the alliance’s

network to some 700 destinations in

almost 150 countries.

Oneworld voted world’s leading airline alliance at World Travel Awards

To mark its addition to the alliance on November 1, 2007, Dragonair chief executive Kenny Tang and two of the airline’s flight attendants placed the first oneworld logo on its aircraft.

Daniel Sitnam, president and CEO of Richmond-based Helijet

International Inc. is pleased to announce that Rick Hill has been

named vice president of operations and commercial programs,

effective December 1, 2007.

In his new role, Hill will lead

and oversee all facets of fixed

wing jet and helicopter air service

operating standards and commercial

development, with the support of a

highly qualified management team.

Hill has maintained a senior

position with Helijet for 18 years and

has managed commercial, financial and

technical operations while overseeing

the primary development of Helijet’s

scheduled helicopter air services.

Hill’s extensive background in

aviation leads back to overseeing

financial reporting and route planning

at CP Air, then at Canadian Airlines,

where he was instrumental in integrating Canadian’s regional network

with the mainline parent carrier.

“Rick’s industry experience gives Helijet a tremendous advantage over

other carriers,” said Sitnam. “Rick’s new role will channel his expertise

for integrating operational and commercial standards within Helijet.

That means keeping our high standard of safety; all the while further

improving our already high level of customer service for our travelling

clients.”

Helijet International Inc. is a Canadian-owned company and is North

America’s largest scheduled helicopter service, as well as a significant

provider to British Columbia’s air medical services. Helijet is celebrating

its 21st anniversary and has received numerous awards for outstanding

customer service and safety standards.

Appointment noticeHelijet’s Rick Hill named vice president of operations and commercial programs


If you’ve ever been at YVR waiting for

a family member or friend arriving

on an international flight, you know

there can sometimes be a significant

delay between the time their flight

arrives and the time they enter the public

greeting area. This is because passengers

arriving on international flights must

travel from the gate to the Customs Hall,

complete border processes and collect

their luggage before they get to you.

Last December YVR introduced a

new service to allow arriving passengers

to post their name on a screen in the

public greeting area to let their party

know they’ve arrived. This new YVR

Greeter Information Board is the first of

its kind in Canada.

How does it work? Once passengers

clear the primary inspection line—the

row of booths at the entrance to the

Customs Hall where Customs Officers

check your passport—and enter the

Customs Hall, they can go to the 24-hour

Customer Information Counter, centrally

located between the baggage carousels,

and ask to have their name displayed

on the YVR Greeter Information Board

in the public area, where their greeter

will be waiting. Passengers can tell the

Customer Care Representative at the

counter how they would like their name

displayed and where they are arriving

from, and this information will be added

to the board.

Customer Information Counters are

equipped with 24-hour Language Line

Service and can provide translation in

more than 170 different languages for

passengers who may not speak English.

If you are a greeter waiting for your

passenger in the International Arrivals

area, you’ll be able to see your passenger’s

name, the city they have arrived from

and the time the information was posted

on the YVR Greeter Information Board,

which has labels and headings that

scroll between the six most commonly

requested languages at YVR: English,

French, Simplified Chinese, Japanese,

Korean and Punjabi.

As a greeter, it’s good to let your

passenger know before they arrive that

this service is available. As well, let them

know that they can look for a Customer

Care Representative in a red vest if they

need directions or assistance, or if they

New service lets international passengers tell greeters they’ve arrived

Greeter Information Board in International Arrivals Public Greeting Area: New service allows passengers in the Customs Hall to visit a Customer Information Counter and ask to have their name displayed on

the Greeter Information Board in the public greeting area to let their party know they have arrived.

See Greeter Information page 8


The 24-hour Customer Information Counter in the Customs Hall, where passengers can go to have their name posted on the Greeter Information Board.

HURRYIN!take advantage of stock

2 MInUTES FROM THE AIRPORT

YOU WILL nEVERGET BETTER PRICInG

THAn THIS.

SELECT VEHICLES UP TO $12,000 OFF.

YOUR FIRST 3 PAYMEnTS MADE BY

CHRYSLER

Open 7 days a week: Mon – Thur 9am-9pm • Fr & sat 9am-6pm • sun 12-4pmwe speak TaGaLOG, HI ndI, CanTOnese, MandaRIn, TaIwanese, spanIsH & RUssIan

2008 dOdGe CaLIbeRAutomatic, Air Conditioning, CD, Power Group, Alloy Wheels, AWD.

2008 pT CRUIseRAutomatic, Air Conditioning, CD, Power Group, Alloy Wheels. 2008 Jeep paTRIOT

Automatic, Air Conditioning, CD, Power Group, Alloy Wheels, 4WD.

2008 Jeep COMpassAutomatic, Air Conditioning, CD, Power Group, Alloy Wheels, 4WD.

Employee Pricing plus Bonus Cash!Employee Pricing on Pre-Owned Vehicles.

Come see us for info!

A SPECIAL OFFER FORAIR CANADA EMPLOYEES ONLY

VAncouVEr IntErnAtIonAl AIrPortDomestic terminal Building level 3International terminal Building level 3tel: (604) 276-0082 | Fax (604) 276-0089

Enjoy Quality Time at our Airport LoungesCatch up on work before or after you travel, enjoy a snack or simply unwind, you’ll find one of our lounges the perfect way to make the most of your airport experience. Relax in comfortable surroundings and enjoy a wide variety of light meals, snacks and beverages. Business services, including wireless Internet access and conference facilities are available. Refresh with showers and napping rooms available in the International Lounge only. Our lounges are open to all travellers, regardless of airline or class of travel.

Meeting Facilities or Catering ServiceThe place to hold your next event, meeting or reception. Unsurpassed service and airside ambiance. Full catering service available. please call for details.

www.plaza-as ia .com

Entrance Fee: Domestic Terminal all-inclusive: $28Food & non-alcoholic drinks $252 drinks with lounge use $20

Entrance Fee:International Terminal: $30

Greeter Information from page 7

Greeters:1. Inform your guest of the general

procedure they will go through

once they get off the aircraft. The

processing time for each passenger

will vary as they move from the

aircraft to the Customs Hall,

complete their border processes and

retrieve their luggage.

2. Inform your guest of the YVR Greeter

Information Board service, Customer

Information Counters and Customer

Care Representatives. Customer

Care Representatives are available

throughout the airport and are

distinguishable by their red vests.

Green Coat ambassadors, who wear

green vests, are also available to

help.

3. Know your guest’s flight number

and estimated arrival time and the

name they will go by. It may be

different from the name on their

passport. Give your guest your

contact information, including your

mobile number, and take their

mobile number –if they have one.

4. Check the status of your guest’s

flight at www.yvr.ca before you leave

for the airport.

Travellers:5. Review the arrivals information and

terminal maps on www.yvr.ca before

you leave.

6. Share your flight number and

information with your greeter before

you leave.

7. Use the Greeter Information Board

service.

8. Have a plan to contact your greeter

if you get delayed in Customs and

Immigration or things do not go

according to plan.

9. Look for a Customer Care

Representative in a red vest or visit

one of the Customer Information

Counters in the Customs Hall if you

need help.

Tips for Travellers and Greeters

have trouble finding the Information Counter.

Another way you can prepare yourself if you’re meeting an international

passenger is to make sure you have their flight number and check the status of their

flight before you leave for the airport. You can do this by clicking on “Arrivals” on the

homepage of the YVR website—www.yvr.ca—or by phoning the airline. Have a plan

for getting in touch if things don’t go as planned, and be aware that border processes

for new immigrants, students and workers to Canada generally take more time.

Processes may also take longer during busy periods.

If you have questions or concerns while waiting for your passenger, talk to one of

our Customer Care Representatives at the 24-hour BC Visitor Centre, located in the

International Arrivals public greeting area.


Starting this month, British Airways

customers flying through and out

of London Heathrow will be able

to take two pieces of hand baggage on

board following the U.K. government’s

decision to lift restrictions.

Other U.K. airports where the

restrictions have been lifted are London

City, Aberdeen, Edinburgh, Glasgow,

Manchester and Newcastle.

For now, the one bag limit remains in

place at Gatwick airport.

“This is great news for our customers

and it’s something we’ve been lobbying

for over the last year,” said Robert

Boyle, British Airways’ commercial

director. “It was a serious inconvenience

for passengers and didn’t make sense

because the U.K. was the only country to

impose the restrictions.

“Now we want to see the restrictions

lifted at Gatwick in line with other major

U.K. airports as quickly as possible.

We are working closely with the BAA

[British Airport Authority] and the DfT

[Department for Transport] towards

lifting the one-bag restriction as soon

as possible.”

With the lifting of restrictions, British

Airways customers’ hand baggage

allowance from U.K. airports and all

other worldwide airports are:

• One bag no bigger than 56

centimetres x 45 centimetres x

25 centimetres (including wheels,

pockets and handles);

• One briefcase or laptop-sized bag;

• A maximum hand baggage weight of

23 kilograms applies and customers

must be able to lift the bag into

the overhead lockers in the aircraft

cabin unaided.

• Restrictions still apply on the

quantity of liquids allowed through

U.K. airport security. All liquid

containers must not exceed 100

millilitres and must be carried in a

clear, re-sealable plastic bag that can

be easily closed.

For further information on British

Airways baggage allowances, visit

ba.com.

PURCHASING, REFINANCING, INVESTMENT & VACATION PROPERTIES

CALL MESTEVE WALKER – MORTGAGE EXPERT

CALL 604-812-4430 or Visit WWW.THEWALKERGROUP.CA

Open 7 Days a Week • Free Parking

CustOmsBrOkers

H e a d O f f i c e / a i r p O r t

“ A v i A t i o n S p e c i A l i S t S ”

airport Office:tel: (604) 278-3551faX (604) 278-3291B.c. cont. U.S.a.

toll-free 1-800-663-4080www.summitcb.com

pacific Hwy. (Border)tel: (604) 538-8414faX (604) 538-8148

Offices in dawson creek, Kelowna, Osoyoos, penticton, prince George, B.c.

Whitehorse, Yukon, Vernon

Summit Customs Brokerscustoms Brokers & consultants

Hand baggage restrictionslifted at most U.K. airports

British Airways Boeing 747-400s lined up at London Heathrow’s Terminal 4.

Upcoming EventsJanuary 28-30, 20082008 AIRCRAFT MAINTENANCE SYMPOSIuM AND TRADE FAIRBACK TO BASICS/FORWARD TO THE FuTuREPresented by the Pacific Aircraft Maintenance Engineers AssociationRiver Rock Casino Resort, 8811 River Road, Richmond, BCSeminarswillprovideattendeeswithinterestingandvaluableinformationcoveringtopicsrequired by everyone involved in the aircraft maintenance profession.Topics include:Complying with MSI 28, FADEC, Troubleshooting, Pneumatics, Employee/Employer Issues, Balancing Flight Controls, Lycoming Update, Rolls Royce 250 Series Engines, Composites, Dangerous Goods and the AME, The Future of CAR STD 566—Your AME License—Your Profession, Oil Analysis, Human Factors, Fuel Systems.For more information, call (604) 279-9579; email [email protected]

10 • Y V R S K Y T A L K | J A N U A R Y 2 0 0 8

Start a Business today at www.incorporate.caThere has never been a better time to start your own business. INC Business Lawyers make it easy. We are business start-up lawyers who can help you.Looking for help or advice about:• forming a corporation for your business in

British Columbia or Canada? • registering a trade-mark in Canada or internationally?

Standard BC Incorporation $699 total cost#1201-11871 Horseshoe Way, Richmond, BC V7A 5H5Telephone: (604) 272-6960 • Email: [email protected]

• 2BedroomCondosAvailable NOW!

• BeautifuleasydrivefromVancouver

• PortAlice–Rated#3touristdestination“Must-See”inCanada–Eco Tourism

• Million-dollarView!

• Twogolfcoursesnearby

• SomeoftheBESTSalt/freshwaterfishingontheplanetwithabundantlakesnearby

• Anidealvacationgetawaypropertyand/orRentalproperty,oragreatplacetolive

Over 50% SOLD!and going [email protected]

Travel Talk

Winter will be hot with Air

Canada and Air Canada

Vacations’ two new non-

stop services last month from Vancouver

to popular holiday sun destinations in

Mexico. These seasonal services will

operate until early spring, 2008.

The new services to Mexico are:

• Vancouver-Ixtapa – Air Canada

flights launched on December 22,

departing every Saturday until April

5, 2008.

• Vancouver-Los Cabos/Cabo San

Lucas—Air Canada flights launched

on December 23, departing every

Sunday until March 30, 2008.

All flights are operated onboard 120-

seat Airbus A319 aircraft, offering a

choice of Executive Class or Economy

service.

“With winter’s definite arrival here in

Canada, we are delighted to launch new

non-stop services, bringing the warmth

of the Mexican sun, beaches and ocean

just a few hours closer to Canadians,”

said Daniel Shurz, Air Canada’s vice

president, network planning. “With the

flexibility created by our new North

American fleet, Air Canada is growing

our service to leisure destinations to

meet travel demand.”

Air Canada customers may purchase

Air Canada Vacations’ all-inclusive

holiday packages directly through www.

aircanadavacations.com, or by contacting

travel agents in Canada.

Winter will be hot with Air Canada and Air Canada Vacations

Airport Authority CEO receives Skål tourism award

At last month’s meeting

of the Vancouver

Skål Club, Larry

Berg, Vancouver Airport

Authority president and

CEO, was presented with the

organization’s annual tourism

award.

Skål is the only international

organization that brings

together all branches of the

travel and tourism industry.

Founded in Paris by travel

trade managers in 1932, Skål

clubs now have more than

25,000 members in 500 clubs

spread throughout 80 countries.

At the same meeting, the organization donated a large variety of toys and

more than $900 to the Lower Mainland Christmas Bureau.

Bill Rowe (left), chair of the Vancouver Skål Club Tourism Committee and Mike Hagan (right), president of the Vancouver Skål Club, present the Tourism Award to Larry Berg (centre), president and CEO, Vancouver Airport Authority.

Playa el Palmar is Ixtapa’s main beach, along which stretches Ixtapa’s hotel zone.

we’rehere for you!

a Quiet Place......for quiet reflection, prayer,

meditation...to relax, listen to music, eat

your lunch, read a book.a Safe Place...

VancouVer airport

chaplaincy

Please visit us on International Arrivals Level 1, or contact us by phone: (604) 303-3010 or email: [email protected]

See Travel Talk page 14


At the risk of incurring the

wrath of my colleagues in the

investment business, I believe

Canada’s annual RRSP (Registered

Retirement Savings Plan) season

is overly hyped. Scenarios from the

endless TV and newspaper ads show

“Professional Philip” carefully and

studiously preparing his financial plan,

or “Confused Cindy” struggling with the

complexity of the financial world before

being guided by her professional advisor

to financial utopia.

While I do believe that RRSPs

should be the foundation of everyone’s

financial and retirement plan, my issue

is with the timing, or rather what I

think should be the lack thereof. The

financial world makes a big deal about

making an RRSP contribution during the

months of January and February—RRSP

season. The reality is that a monthly

automatic investment program is far

more important. A ‘forced’ savings

program ensures that you pay yourself

first each month, eliminating the

need for a specified ‘season’ for RRSP

contributions.

As a financial advisor, all too often I

see thousands of hardworking Canadians

scrambling to contribute to their RRSPs

before the end of February. Some do

scratch together a few thousand dollars

from this or that and end up with

just that—a few thousand dollars. Year

after year, this pattern is repeated, with

contributors having $50,000 to $100,000

of unused RRSP contribution room and,

most importantly, an under-funded

retirement. Then, inevitably, they come

to see me when they are 50 or 55 in the

hope that I can solve their retirement

“problem” for them.

There is, however, a better way.

Most mutual fund companies offer

plans that make it easy for investors

to make regular contributions to

RRSPs. Pre-authorized chequing plans

(PACs) allow investors to set up an

investment program that purchases

fund units monthly, or quarterly. These

regular contributions can be withdrawn

directly from any account at a financial

institution.

There are several advantages to

making regular monthly contributions

to an RRSP. Firstly, it imposes a measure

of saving discipline. Think of these

contributions as your salary for your

retirement. It is surprising how quickly

a series of small contributions begin to

add up.

For example, in monthly contribu-

tions of $500 compounding at 10 per

cent on a tax-deferred basis, your invest-

ment would grow to $1,139,244 over

30 years.

Another advantage to making month-

ly contributions is the opportunity to

participate in a financial strategy known

as “dollar-cost averaging”. Experienced

investors know that predicting stock

market movement is very difficult.

“Ne’er a market timer be,” is my motto.

Dollar-cost averaging involves

selecting a mutual fund and purchasing

a fixed amount, e.g., $500 on a regular

basis, regardless of the price of the

fund. If the price of the fund goes down,

you will buy more of the selected fund,

strengthening your position when the

fund price rises again. When fund prices

rise, your current holdings benefit from

the increase in price. You can do much

better with this strategy compared to a

“lump-sum” purchase, particularly in a

‘choppy’ or ‘sideways’ market.

This strategy was particularly helpful

in 2002, as monthly investments made

in early June, July and October (the low

points of the year) actually showed a

profit by the end of 2002.

Very few investors are fortunate

enough to make all their investments

at the bottom of the equity cycle. As a

result, dollar-cost averaging is a valuable

tool for any investor. However, the dollar-

cost averaging strategy demands a long-

term commitment to the program.

There is a problem with this strategy,

though. Many investors tend to doubt

it at the worst possible time—during

a market correction. Last summer, the

phone lines at banks and investment

dealers were busy with calls from nervous

investors during the market correction,

with many investors cancelling their

automatic investment programs. This is

actually the time you should be adding

money to the account.

In my experience, when the market

takes a dip, and it is psychologically

painful to see that money pouring into

your sinking mutual fund, that is exactly

when you need to stay the course.

Peter Kutney is a financial planner with Partners in Planning in Burnaby. He can

be reached at (604) 438-1603, or at [email protected].

Money MattersBy PETER KuTNEY

It’s RRSP ‘Season’: Forget about it!

The Canadian Transportation

Agency (CTA) has ruled on a

one-person-one-fare policy for

persons with severe disabilities who

travel within Canada by air. Domestic

airlines have one year to implement the

policy.

The decision means that for domestic

services, Air Canada, Air Canada Jazz and

WestJet may not charge more than one

fare for persons with disabilities who:

• are accompanied by an attendant

for their personal care or safety in

flight, as required by the carriers’

domestic tariffs, or

• require additional seating for

themselves, including those

determined to be functionally

disabled by obesity for purposes of

air travel.

The decision does not apply to:

• persons with disabilities or

others who prefer to travel with a

companion for personal reasons;

• persons with disabilities who

require a personal care attendant

at destination, but not in-flight;

and persons who are obese but not

disabled as a result of their obesity.

The airlines are expected to develop

a screening process to assess eligibility

under the one-person-one-fare policy.

For persons who travel with an

attendant as required by the carriers’

domestic tariffs, the decision notes that

carriers already perform assessments

and have screening mechanisms to

determine fitness and conditions for

travel. Their screening mechanisms

could be adapted to include functional

assessments, and related screening

expertise is available to them.

For persons disabled by obesity, the

CTA cited the practical experience of

Southwest Airlines, which screens for

entitlement to an additional seat by

determining whether a person can lower

the seat’s armrests.

Canadian Transportation Agency one-person- one-fare ruling

The RBC Foundation Aviation

Library at the British Columbia

Institute of Technology’s

(BCIT) newly opened Aerospace

Technology Campus (ATC), is

accepting a unique gift: the Business

Council of British Columbia is

establishing an endowment in Jerry

Lampert’s name, as he prepares

to retire from his role as president

and chief executive officer of the

Council.

“The members of the Business

Council of B.C. have chosen to

recognize Jerry’s service and

commitment to the Council,

industry and education through this

endowment,” said Laurie Clarke, BCIT’s vice-president,

development, and executive director of the Foundation

and Alumni Association. “Jerry played an integral role

as campaign chair in the fundraising effort for our

new aerospace campus, and this legacy in his name is

a wonderful acknowledgment of his ongoing support

for BCIT.”

Lampert led BCIT’s Aerospace Technology Campus

Campaign Cabinet, helping to raise more than $12-

million from public and private sector donors. The new

ATC, located on Russ Baker Way in Richmond, officially

opened its doors at a ceremony in October.

The RBC Foundation Aviation Library holds one of

the largest collections of aviation resources in Western

Canada, and has become a centre of learning and study

for aviation students, staff and the broader aerospace

industry in the region. The Jerry Lampert Library

Endowment will address the challenge of acquiring

leading-edge materials, as funds accruing from the

endowment will support the purchase of reference

databases in online or CD-ROM format—strategic assets

that can grow as aerospace programming expands—as

well as rare books and special collections.

“We are thrilled that so many members of the

Council have come forward to recognize Jerry’s

accomplishments in such a way,” said Business Council

of B.C. chair, Larry Berg. “This is a unique opportunity

for us to not only show our appreciation for Jerry’s

work, but also celebrate his passion for the community

and for education.

To date, more than 40 companies and individuals

have supported the Jerry Lampert Library Endowment,

which currently stands at more than $160,000.

Established in 1966, the Business Council of British

Columbia is an association representing approximately

210 large and medium-sized enterprises. The Council’s

members are active in all major sectors of the provincial

economy. Taken together, the corporate members and

the associations affiliated with the Business Council

account for approximately one quarter of all jobs in

British Columbia.

BCIT Library Endowment established in recognition of Jerry Lampert

Jerry Lampert, who led the Business Council of B.C. for nearly 15 years, announced his retirement last year.

604-664-8888http://sd41.bc.ca/

programs/continuing

January 15, 2008Burnaby School District 41

5325 Kincaid Street, Burnaby

Free Information session

12 • Y V R S K Y T A L K | J A N U A R Y 2 0 0 8

WestJet is now an approved

airline for Hudson’s Bay

Company (Hbc), one of the

world’s oldest retailers.

WestJet’s approved supplier

relationship with Hbc allows the

airline to provide transportation and

group services to all of Hbc’s business

travellers, including The Bay, Zellers and

Home Outfitters. It also allows WestJet to

secure additional revenue by increasing

market share within Hbc’s domestic and

transborder business.

“Over the past 11 years, our

organization has grown into a leading,

national airline carrier,” said Duncan

Bureau, WestJet’s vice-president of sales.

“As we continue to expand our service

reach, we become an attractive option

for many national and multi-national

corporations. Hbc is one of the most

highly regarded organizations in Canada.

We look forward to working with such

an iconic institution and providing them

with our exceptional guest experience

and our own WestJet welcome when

they board.”

WestJet said it will leverage this

relationship to appeal to a broad range

of corporate business travellers—from

local to international organizations who

require a low-cost flight.

“Our merchants travel around the

world sourcing innovative products for

our retail stores,” said Robert Johnston,

president, Hbc. “Our new relationship

with WestJet provides Hbc with improved

prices for air travel, in addition to the

exceptional customer service for which

WestJet is renowned.”

WestJet partners with Hudson’s Bay

The second production Airbus

A380 has been handed over to

Singapore Airlines, the first A380

operator, in line with the latest delivery

schedule. Equipped with four Rolls

Royce Trent 900 engines, the aircraft

follows delivery of the airline’s first

A380 that took place last October.

The second aircraft is fitted with

the same spacious and luxurious cabin-

interior Singapore Airlines revealed on

delivery of their first A380, and features

471 seats in three classes.

It will join the first aircraft, which

has been operating daily scheduled

service between Singapore and Sydney,

operating around 15 hours per day with

100 per cent technical reliability for

more than two months.

At the end of 2007, the first Singapore

Airlines A380 had accumulated more

than 130 flights and around 950 flight

hours. The aircraft has been acknowl-

edged as meeting, and often exceeding,

the commitments made by Airbus to its

customers in terms of range, fuel burn,

noise, and cabin comfort.

Being greener, cleaner, quieter and

smarter, the A380 is already setting

new standards for air transport and the

environment. The A380 consumes less

than three litres per passenger per 100

kilometres. Its new-generation engines and

aerodynamic performance mean that the

A380 not only complies with today’s noise

limits, it is also significantly quieter than

any other large aircraft flying today and

produces only half as much noise on take-

off and landing than the former largest

commercial aircraft.

The A380 has the quietest cabin in

the sky, offers comfort in every class

and more space for all. The aircraft’s

efficiency and advanced technologies

result in outstanding economics,

superior performance and high

operational flexibility.

The A380 also provides extra

passenger capacity without increasing

the number of flights. Compared to the

former largest commercial aircraft, the

A380 seats more than 40 per cent more

passengers in a typical three-class, 525-

seat configuration—with seat-mile costs

20 per cent lower and range capability

over 1,852 kilometres longer.

Singapore Airlines receives second A380

The first airline in the world to fly the new Airbus A380 –Singapore Airlines – donated all proceeds from the sale of tickets on the first

flight to charities.

This month, WestJet begins its

direct service from Vancouver

to Kona on Hawaii’s Big Island.

The new seasonal non-stop route via

a Boeing 737 will operate Thursdays

and Sundays, departing Vancouver on

WS0930 at 6:30 p.m., arriving in Kona

at 10:58 p.m. Flights from Kona depart

on WS0931 at 11:59 p.m., arriving in

Vancouver at 7:38 a.m. (next day).

“WestJet is quickly becoming the

airline of choice for Canadians travelling

to Hawaii,” said Bob Cummings,

WestJet executive vice-president, guest

experience and marketing. “Our flights

to Hawaii have increased to 21 flights

weekly from 14 last winter and we also

have improved schedules for our guests’

convenience.”

Famous for the active Kilauea

Volcano, and extraordinary for the

11 different climate zones, travellers

enjoy a bit of everything on Hawaii’s Big

Island—from lush rain forests to arid

deserts, and from black sand beaches to

snow-capped mountains.

Kona offers unbelievable biking trails

through rocky gullies; nature hikes or

4x4 tours in lush rainforest that harbour

exotic birds and flowers; killer waves for

surfing and beautiful bays for kayaking,

with views of breathtaking beaches

perfect for relaxing and watching

sunsets.

For more information, visit www.

westjet.com, or call 1-888-WESTJET.

WestJet says ‘Aloha’ to Kona

Cargojet plans to add two

Boeing 767-200 Extended

Range (ER) freight aircraft to

its fleet. The addition of this aircraft

type is a major step in the company’s

ongoing aircraft fleet renewal and

cargo growth plans.

The 767-200ER have a maximum

structural payload of 45,359

kilograms, an increase of 67 per cent

as compared to the current B727-

200 advanced freighter aircraft, and

will allow further expansion with a

maximum range of 9,260 kilometres.

“We are very excited to be the

first Canadian air cargo operator to

introduce these newer generation,

longer range, and more fuel-efficient

aircraft to our fleet,” said Ajay K.

Virmani, president and CEO of

Cargojet. “The addition of these

aircraft will allow us to continue

to meet the growing requirements

of our domestic overnight network

and continue to provide value-added

services to our customers. This will

also allow Cargojet to further expand

into selected international markets.”

The aircraft are tentatively

scheduled to be introduced into

service in the second and third quarter

of 2008.

Cargojet operates its network

across North America transporting

more than 381,000 kilograms of

time-sensitive air cargo each business

night, utilizing a fleet of 20 all-cargo

aircraft.

Cargojet plans for additional Boeing 767-200ER freighters

| J A N U A R Y 2 0 0 8 | Y V R S K Y T A L K • 1�

LOOKING TO START A CAREER IN THE AVIATION

INDUSTRY?

Servisair, a Global Airline Service Provider is currently

accepting applications for part time positions with potential full time opportunities at the

Vancouver Int’l Airport

RAMP AGENT- $9.82/HOUR+

EXCELLENT BENEFITS INCLUDING MEDICAL, DENTAL AND FLIGHT

PRIVILEGESGREAT EMPLOYEE REFERRAL BONUS

PROGRAM

Opportunities for advancement. Must hold a valid BC DL,

Canadian Citizen or landed immigrant, 18 years of age and

the ability to lift 32KGS.

PLEASE FAX RESUME TO 604-303-3730

OR EMAIL HARJIT [email protected] INDICATE IN THE

SUBJECT LINE WHERE YOU SAW THE AD

B & B ACCOMMODATIOn

Chestnut Tree Bed & BreakfastComfortable accommodation,

with special discounts for

airline personnel. Five minutes

from airport, in Richmond.

Free pick-up to and

from airport.

Phone Penny or Ross

(604) 273-1198

E-mail: [email protected]

Web site: www.bbcanada.

com/2011.html

EMPLOYMEnT OPPORTUnITIES AVIATIOn TRAInInG

START IN ThE RIGhT PLACE.Providing uniformed security officers since 1974.

Securiguard is the largest, privately owned security firm in B.C.

Securiguard is seeking applicants for security positions at the Access Control Points in the Vancouver Airport.

Applicants must have previously held a full YVR Restricted Area Pass.

Security (BST) training will be provided to suitable applicants.

Apply with your résumé via e-mail to:[email protected]

or by fax to:(604) 685-0013

No phone calls please.www.securiguard.com

The Green CottageA SEASIDE PARADISE

Truly tranquil experience. Stunning, panoram-ic view. Convenient location, minutes from

downtown Sechelt!www.green-cottage.ca

vOne-of-a-kind accommodation: 1,200-sq.-ft., fully furnished, 2 queen-size bedrooms, fully equipped kitchen, TV, DVD, CD Player & Gas

Fireplace. Front porch & back deck.v

Boating, scuba diving, snorkeling, swimming, sea & wildlife watching, boardwalk/seawall, fishing, kayaking, canoeing, biking, horseback riding, dining out.

Tel: 604.318.9727 • Pgr: [email protected].

COTTAGE REnTAL

EMPLOYMEnT OPPORTUnITIESEMPLOYMEnT OPPORTUnITIES

EMPLOYMEnT OPPORTUnITIES

RELAXINGBODYMASSAGESPECIAL35 Minutes - $25.0045 Minutes - $40.0060 Minutes - $50.00

(you’ll enjoy it!) Non-sexual

Waxing from $5.00 and upDeep pore cleaning facial - $29.95/60 mins.

Relaxing Facial - $29.00/60 mins.(Gift Certificates Available)

Tel. 604.261.4878 Open 7 days a week: 10 AM – 8 PM

For cleaner skin and healthier life… Hot Spring Day Spa

8554 Granville St. – 2 min from airport Between W. 69th & 70th Ave. Park in front or at the back

HEALTH & BEAUTY

Help WantedFull & Part-Time Positions Available

Apply in store

Are you looking for a new career or part-time employment opportunity working with

other aviation-minded people?

Aviation World is currently seeking enthu-siastic, customer-focused individuals for

positions in our YVR store!

Bring a résumé to the store and ask to speak to Gary!

Aviation WorldBooks, hobbies & pilot supplies

105-6080 Russ Baker Way(next to McDonald’s)

Richmond, B.C.Phone 604.718.7400

www.aviationworld.net

coordinator-Product & logistics($30-$37,000 plus benefits)

Our Provincial Office is looking for a professional, dedicated individual to manage our transportation logistics, Distribution Centre and quality First Aid products line. This dynamic person will support our 27 Training Centres in BC, develop systems for our expansion into retail e-commerce fullfilment, enhance our products, plus manage all ordering, handling and shipping of almost $2-million worth of goods.

Reporting directly to the Director-Marketing, this position manages a Team of three Distribution Associates.

The ideal candidate is passionate about service, has a minimum of four years experience in product management and distribution, and possesses a healthy degree of patience and people skills.

St. John Ambulance is a not-for-profit charitable organization dedicated to improving the safety of BC’s Communities through First Aid training and Community Service.

Apply via e-mail to:[email protected]

Closing Date: January 20th, 2008.

One-BeDrOOm cOnDO

five minutes from airport at Bridgeport

and Shell. 12-year-old building. Secured parking. No

pets. $850 per month, includes utilities.

Call (604) 279-2579.

ACCOMMODATIOn FOR REnT

ClassifiedCONSUMER | COMMERCIALTel: 604 736-6754 • Fax: 604 736-6750E-mail: [email protected]

49,000 Readers Every Month | $17.50 Per Col Inch

1� • Y V R S K Y T A L K | J A N U A R Y 2 0 0 8

A consortium of Canadian and

South African entrepreneurs

has joined forces to create a

multifaceted destination on the golden

beaches of Belize. Following the success

of the founding pilot project, ‘Belizean

Dreams’, the development group has

embarked on a second project, Hopkins

Bay Resort, which consists of private

ocean-front villas that will offer five-star

comfort beside the longest barrier reef

in the Western Hemisphere.

“Hopkins Village is an oceanside

fishing community in an incredible

tropical location,” said Rob Wilcox,

director of sales for the resort. “As

the resort is developed, the area

will have all the amenities of home.

Canadians are very interested in

Belize as an investment opportunity.

Belize itself is reason enough to

make the trip, but when you combine

that with an ownership opportunity,

people really get excited about the

possibilities.”

Belize is particularly attractive to

North American investors and vacation

home seekers because of its stable,

democratic government, easy access

from many major centers in North

America and abroad and the fact that

it is the only officially English-speaking

country in Central America. Belize was a

British colony for more than a century

and was known as British Honduras

until 1973. Since gaining independence

in 1981, it has remained a member of

the Commonwealth.

“The idea is to not only bring

the tourist traveller to Belize but to

encourage and promote commercial

enterprise in the country as well,” said

Wilcox. “South Africans and Canadians

have a keen interest in the Caribbean

and they represent a strong market for

investment in Belize.”

Vancouver-based Belize specialist,

Island Expeditions Company, offers

adventure trips to Belize that include sea

kayaking along one of the Caribbean’s

richest tropical marine environments,

and the opportunity to explore

the limestone caverns of the Mayan

underworld. The trips take place from

December and April via Continental

Airlines with an overnight stop in

Houston, Texas. For more details, visit

www.islandexpeditions.com.

Harbour air SeaplaneS

Be Part of the Adventure and apply with Harbour Air today!Harbour Air Seaplanes is the largest all-seaplane company in the world, and voted one of BC’s top 40 employers. We are currently recruiting for the following great opportunities:

Richmond• Chief Pilot • Manager – Richmond Base and Flight Operations• Aircraft Maintenance Engineers • Apprentice Aircraft Maintenance Engineers • Maintenance Clerical Assistant • Flight Operations Dispatcher• Reservations Agents • Customer Service Agent• Dock Operations Crew

VancouVeR• Pilots • Dock Operations Crew• Customer Service Agents

VicToRia• Customer Service Agents • Dock Operations Crew

nanaimo• Customer Service Agents • Dock Operations Crew

For complete position details visit www.harbourair.ca, or send your résumé as an attached word document to [email protected].

Inflight Canada Inc. has a full time position available for a mature, computer friendly individual who would enjoy the challenge of a career within the ever-changing realm of inflight entertainment systems and technology. This position involves shift work, salary to be negotiated depending on qualifications.

Preference will be given to applicants with current or previous RAIC pass and YVR ramp driving experience.

Please email your résumé to [email protected] or fax to 604-214-1475.

an intriguing little inn with a Ton of personality• Complimentary wireless high-speed internet access• Complimentary airport shuttle service• Restaurant & Pub on site• Conference & meeting facilities• Pet friendly guestrooms• Newly renovated and 100% smoking free• Exit 39 off Highway 99 N. / Exit 39A off Highway 99 S.

Best Western abercorn inn9260 Bridgeport Rd.,m Richmond, BC V6X 1S1

Reservations: 604 270 7576 • [email protected]

ClassifiedCONSUMER | COMMERCIALTel: 604 736-6754 • Fax: 604 736-6750E-mail: [email protected]

Travel Talk

Canadian-South African partnership promises million-dollar Belize paradise

Visible from outer space, the Great Blue Hole at Lighthouse Reef Atoll, Belize, is close to being a perfectly circular hole 304.8 metres in diameter and 125 metres deep. Jacques-Yves Cousteau, who declared it one of the top-10 scuba diving sites in the world, made the site famous when he charted its depths in 1971.


STARTING MARCH 1, 2008 – Fill out an entry form inside SkyTalk Newspaper or visit participating sponsors’ locations or Customer Information Counters to pick up an entry form. Vancouver International Airport has more than 160 shops, services and restaurants. All you have to do is vote for your favourite YVR Merchant and you could be a winner!

Presented by FlyZoom.com

Contest ends April 30, 2008No purchase necessary. Limit one entry per person.

EntEr to Win at participating SponSorS’ LocationS

Wednesday Feb 6, 2008 | 9 – 4pmThe Best Western Richmond Hotel and Convention Center (Gardenview Room)7551 Westminster Hwy

UNIFORM/PARKING / GROUP HEALTH/ EMPLOYEE REFERRAL PROGRAM / FLIGHT BENEFITSBring your résumé and find out more on how to start your career in the aviation industry!

You must be a Canadian citizen or landed immigrant. Hold a valid BC Drivers License

For more information, Phone 778-227-0544 Fax 604-303-3730

looKInG to StArt A cArEEr In tHE AVIAtIon InDuStrY?

SERVISAIR JOB FAIRWE ArE HIrInG rAMP AGEntS

CHRYSLER • DODGE • JEEP 1-866-385-3307450 SE Marine Drive, Vancouver

www.marinechrysler.com*Purchase/Finance or lease price includes 3 for free alternative rebate. (i) #BA5786, 84 mo. Pymts., 8.65% APR, $43,722 T.P. (ii) 6288486 (iii) $58,880.16, purchase, finance or lease price (iv) $70,831.80 purchase,

finance or lease price (v) BA5646 (vi) BA5719 (vii) BA5699 (viii) Used ’03 to ’05 2 wheel & 4x4.

WE DELivER tHE mOSt CHRYSLER, DODGE, JEEPS in B.C.

These prices giveLow,Low PaymentsAll Trades Wanted!

OPEnMon-Thur 9-9

Fri 9-6 • Sat 9-6Sun 11-5

10 Minutes froMthe Airport

LESS than PERFECTCREDIT is OK!

JANUARY CLEAROUT!EVERYTHING MUST GO!

07 pT CRUIseR COnv. 6,200 km . . . . . . . . . . . . . . . $18,98807 paTRIOT LTd Leather, 2,700 km . . . . . . . . . . . . . $26,98807 paCIFICa Leather . . . . . . . . . . . . . . . . . . . . . . . . . $23,98807 nITRO 4x4 11,000 km . . . . . . . . . . . . . . . . . . . . . . $23,98807 LIbeRTy LTd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $23,98807 GRand CHeROkee Black, 1,500 km . . . . . . . . . $29,68807 CaLIbeR sXT Auto., alloys . . . . . . . . . . . . . . . . . . $15,98807 CHRysLeR 300C Hemi, 16,000 km. . . . . . . . . . . $29,988

06 Jeep TJ 21,600 km. . . . . . . . . . . . . . . . . . . . . . . . . $17,98806 RaM Q/C sLT 18,800 km . . . . . . . . . . . . . . . . . . . $28,98806 LIbeRTy LTd Loaded, diesel . . . . . . . . . . . . . . . . $32,98806 GRand CaRavan Power doors . . . . . . . . . . . . . $16,98806 pOnTIaC G6 GTp Loaded . . . . . . . . . . . . . . . . . . $22,98805 RaM Q/C 4x4 Hemi, 33,800 km . . . . . . . . . . . . . . $22,98805 GRand CHeROkee LTd Loaded, 30,000 km . . $29,98805 dakOTa Q/C 14,400 km . . . . . . . . . . . . . . . . . . . . $20,988

05 CaRavan DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . $14,98804 dOdGe sX 2.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $8,98804 paCIFIC AWD Loaded 47,000 km. . . . . . . . . . . . . $20,98804 CaRavan Anniversary Edition. . . . . . . . . . . . . . . $13,98803 GRand CaRavan 47,000 km. . . . . . . . . . . . . . . $13,98802 CaRavan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $9,68802 TJ saHaRa Auto . . . . . . . . . . . . . . . . . . . . . . . . . . $13,98801 dURanGO sLT 87,000 km . . . . . . . . . . . . . . . . . . $14,988

2005 Ram hemi spoRTBody kit, chrome wheels, hood scoop.

$246/mo. $0 doWn! (i)

2004 sX 2.0Great gas mileage! 38L/100 km. or 2001 seBRing lXi coupe

Full load! Leather, chrome wheels, sunroof.$8,988 * (ii)

Ram heaVy duTysQuad Cabs, Mega-Cabs • 4x4s

Long Box • Short Box • Gas, Diesels

From $33,675 (iii)

2008 ToWn & counTRyPower sliding doors, power tailgate,

full Stow n’go, tip start, power seat, Loaded.

From $32,500 (iv)

32 compass In StockMust Go! 4x4 & FWD!

From $16,800 * (v)

2007 pT cRuiseR4 Must Go!

From $12,988 * (vi)

20 paTRioTs neW & used in sTock!4x4 & FWD

4x4s From $19,988 (vii)

7 dakoTas in sTock!Club Cab & Quad Cabs • Must Go!

$18,988 - $22,988* (viii)

20 niTRos neW & used in sTock4x4 & FWD

4x4s From $22,998

Too many 2007 magnums, chaRgeRs & 300s

In Stock! Clearout

From $18,988 to $19,9882007 gRand caRaVan DVD

Rear heat & air, alloys, power seat, good km.

From $19,988

2008 Ram diesels$10,000 Discount on all

11 Must Go!

We PAY the FREIGHT!

2008-01_skytalk

Documents

link construction project

ledcor construction

construction crews

yvr close

vancouver airport authority

asiapacific air service

yvr signs agreement

direct air service