2007 State of the Commute Study: Arlington …1105am3mju9f3st1xn20q6ek-wpengine.netdna-ssl.com/wp...4 Southeastern Institute of Research Report Focus 1. Organize and share Arlington-related

Southeastern Institute of Research1

11

Prepared By

March 30, 2010

2007 State of the Commute

Study: Arlington PerspectiveThe Factors of Success In Reducing Drive Alone

Commuting in Arlington


Presentation Outline

• Report Focus & Information Sources

• Factors of Success in Reducing Drive Alone (DA)

Commuting

– Market Need: Arlington’s Market Profile

– Ridesharing Infrastructure

– Commuter Mindset: Motivators & Barriers to Rideshare

– Employer Support & Involvement

– Telework Opportunity

– Societal Awareness and Support of Ridesharing

• Recommendations for Arlington County Commuter

Services to help reduce drive alone commuting


Report Focus &

Information

Sources


Report Focus

1. Organize and share Arlington-related information

collected through the Virginia portion of the MWCOG

2007 State of the Commute Study. Specifically:

– Profile 2007 commute patterns for Arlington

– Assess awareness of local Transportation Demand

Management (TDM) services

– Assess support for non-drive alone mode use and overall

support for TDM activities

– Highlight Arlington’s mode and TDM performance in

relation to other Virginia regions and other jurisdictions in

the Washington metropolitan region

2. Offer broad-based strategic recommendations on

what will encourage Arlington residents and

employees to reduce commuting by single-occupant vehicle (SOV).


Study Information Sources

• Information sources include:

– Statewide telephone survey of employed residents in

Virginia (600 in Arlington), District of Columbia, and five

Maryland counties

• Main survey of commuters in Northern Virginia, District of

Columbia, and Maryland was done by MWCOG.

• “Rest of VA” survey data were collected using the

MWCOG method and questionnaire for commuters in

other parts of Virginia

• A sample of VA respondents from the COG survey were

asked to answer additional questions in a brief callback

interview.

– Secondary rideshare and travel-related data

collected for each Virginia region from multiple sources

(e.g., U.S. Census, Virginia Employment Commission,

VDOT & DRPT studies, etc.)


Notes on Survey Samples

• The VASOC includes data from two surveys:

– MWCOG SOC – Residents of 5 Northern Virginia

jurisdictions (Alexandria, Arlington, Fairfax*, Loudoun, and

Prince William**).

– VASOC – Residents of Virginia jurisdictions outside

Northern Virginia; also included a callback of Northern

Virginia respondents for a few questions not in the

MWCOG SOC

• The data for these two surveys were combined to provide a

dataset for employed Virginia residents.

• Data also were obtained from MWCOG SOC for commuters

who worked in Arlington and lived outside Virginia, in

Washington DC or any of five neighboring Maryland

counties (Calvert, Charles, Frederick, Montgomery, and

Prince George’s).

* Fairfax

included Fairfax

County, and

cities of Fairfax

and Falls

Church

** Prince

William

included Prince

William County,

and cities of

Manassas and

Manassas Park


MWCOG and VASOC Survey Areas

COG – Selected Maryland Counties and Washington, DC

COG and VASOC – Northern Virginia

VASOC – Rest of Virginia


Virginia Analysis Regions

• The combination of data from MWCOG SOC and

VASOC enabled the definition of various “analysis

regions,” defined by respondents’ home / work locations:

– Arlington Residents = Employed residents of Arlington

County, regardless of work location

– Arlington Employees = Commuters who worked in

Arlington and worked in Virginia, in the District of

Columbia, or in one of five Maryland counties in the

Washington DC metro region

– Virginia Markets = Employed residents of various areas of

Virginia, regardless of work location


VASOC Market DefinitionUrban Crescent

MarketsNorthern Virginia

Other Northern Virginia

Commuter Service Markets

Other Virginia Commuter

Service Markets

Commuter Feeder Markets

Non-served Areas

Fredericksburg:

Fredericksburg City;

Caroline, Stafford,

Spotsylvania, King

George Counties

Hampton Roads:

Chesapeake,

Franklin, Hampton,

Newport News,

Norfolk, Poquoson,

Portsmouth, Suffolk,

Virginia Beach,

Williamsburg Cities;

Accomack, Isle of

Wight, James City,

Northampton,

Southampton, York

Counties

Richmond:

Richmond,

Petersburg, Colonial

Heights, Hopewell

Cities; Chesterfield,

Hanover, Henrico,

New Kent, Powhatan

Counties

Inner Beltway-

Alexandria City

ArlingtonCounty

Outer Beltway-

Fairfax:

Falls Church,

Fairfax Cities;

Fairfax County

Prince William:

Manassas,

Manassas Park

Cities; Prince

William County

Loudoun County

Culpeper:

Culpeper, Fauquier,

Madison, Orange,

Rappahannock

Counties

Front Royal –

Northern

Shenandoah:

Winchester City;

Clarke, Frederick,

Page, Shenandoah,

Warren Counties

Charlottesville:

Charlottesville City;

Albemarle, Fluvanna,

Greene, Louisa,

Nelson Counties

RURAL MARKETS:

Middle Peninsula:

Essex, Gloucester,

King & Queen, King

William, Mathews

Middlesex Counties

Northern Neck:

Westmoreland,

Northumberland,

Lancaster, Richmond

Counties

Roanoke Valley –

Alleghany Region:

Radford, Roanoke,

Salem, Clifton Forge,

Covington Cities;

Alleghany, Botetourt,

Craig, Floyd, Franklin,

Giles, Montgomery,

Pulaski, Roanoke

Counties

Feed Hampton,

Richmond,

Charlottesville,

Roanoke, and

Northern Virginia

Consist of: Buena

Vista, Danville,

Emporia,

Harrisonburg,

Lexington,

Lynchburg,

Martinsville,

Staunton,

Waynesboro Cities;

Amelia, Amherst,

Augusta, Bath,

Bedford, Bland,

Buckingham,

Carroll,

Cumberland,

Dinwiddie,

Goochland,

Greensville, Henry,

Nottoway, Patrick,

Pittsylvania, Prince

George,

Rockbridge,

Rockingham,

Sussex, Surry, Wythe

Counties

South/Southwest,

North Central: Bristol,

Galax, Norton Cities;

Appomattox,

Buchannan,

Brunswick, Campbell,

Charlotte, Dickenson,

Grayson, Halifax,

Highland, Lee,

Luneburg,

Mecklenburg, Russell,

Prince Edward, Scott,

Smyth, Tazewell,

Washington, Wise

Counties


Metro DC Analysis Areas

• Data also were compiled for the 11 jurisdiction “Metro

DC” region and for each jurisdiction in the region:

– Metro DC – Employed residents of Northern Virginia,

District of Columbia, and 5 suburban Maryland counties

– Virginia – Alexandria City, and Arlington, Fairfax, Loudoun,

and Prince William counties

– District of Columbia

– Maryland – Calvert, Charles, Frederick, Montgomery, and

Prince George’s counties

• Data for residents of these areas are reported to show

Arlington’s results in comparison to its neighbors.

• The analysis of employer services also examined data for commuters who worked in these jurisdictions

compared to commuters who worked in Arlington


Key Report Perspective

The 2007 Virginia State of the Commute Study was designed

as a comprehensive “benchmark” study. It is the intent of DRPT

to conduct subsequent waves of this study every three years

to track commute mode split and rideshare-related issues,

noting important changes from period to period. This long-term

perspective should be kept in mind when viewing the 2007

data – the benchmark wave - as presented in this document.

The VASOC also was intended to monitor performance, guide

DRPT to make plans more effective, and assess progress on

different ridesharing organizations’ objectives.

Episodic events that affect travel mode choice, such as the

dramatic escalation in gas prices (summer 2008), should be

kept in mind when reviewing the Virginia State of the

Commute Study as possible forces affecting long-term trends.


Factors of

Success in

Reducing SOV

Commuting


Primary Commute Mode


Arlington Has the Lowest Resident Drive Alone

Primary Commute Rate of All Virginia Regions

Q15. Now thinking about LAST week, how did you get to work each day. ...

Primary Commute Mode -- % Drive Alone

54%

60%

70%

75%

76%

83%

84%

86%

86%

88%

90%

90%

89%

91%

0% 20% 40% 60% 80% 100%

Arlington

Alexandria

Fairfax

Fredericksburg

Prince William

VA Statewide

Loudoun

Charlottesville

NoVA Service Markets

Richmond

Hampton Roads

Rural Markets

Feeder

Non-served

Region

Residents

Excludes self-

employed and

Work-at-home

Arlington

n = 561

Alexandria

n = 560

Fairfax

n = 543

Loudoun

n = 561

Prince William

n = 573

Charlottesville

n = 263

Fredericksburg

n = 568

Richmond

n = 603

Hampton Roads

n = 585

NoVA Service

n = 567

Rural Markets

n = 632

Feeder

n = 283

Non-served

n = 289

PRIMARY COMMUTE MODE = Drive alone


Within the Metro DC Region, Arlington is Second

only to the District of Columbia in its Low Resident

Drive Alone Rate


Primary Commute Mode -- % Drive Alone

47%

54%

60%

68%

70%

70%

71%

76%

81%

81%

84%

84%

0% 20% 40% 60% 80% 100%

District of Columbia

Arlington

Alexandria City, VA

Metro DC

Fairfax Co VA

Montgomery Co, MD

Prince George's Co, MD

Prince William Co, VA

Charles Co, MD

Frederick Co, MD

Loudoun Co, VA

Calvert Co, MD

Region Residents

Excludes self-

employed and

Work-at-home

Arlington

n = 561

Alexandria

n = 560

Calvert

n =551

Charles

n =575

District of

Columbia

n =538

Fairfax

n = 543

Frederick

n = 563

Loudoun

n = 561

Montgomery

n = 545

Prince George’s

n =568

Prince William

n = 573

Metro DC

n = 6,168

Data from

MWCOG SOC

survey only

PRIMARY COMMUTE MODE = Drive alone


54%

24%

7%

6%

5%

4%

0% 20% 40% 60% 80% 100%

Drive alone

Train (Metrorail)

Carpool/Vanpool

Bus

Bike/Walk

Telework/CWS

Only 54% of Arlington Residents Use

Driving Alone as their Primary Commute Mode;

Three in Ten Ride Transit

46% of Arlington

residents use a non-SOV

mode as their primary

commute mode

VA Statewide

Averages

Drive alone 83%

Carpool/

Vanpool 7%

Bus 2%

Train 3%

Bike/walk 1%

Telework 3%

PRIMARY

COMMUTE

MODE

Defined as

mode

commuter

uses for

majority of

weekly work

days


Arlington

Residents

n = 561

Excludes self -

employed

working at

home full-time


Within the Metro DC Region, Arlington Residents

have the Second Highest Share of Transit Use


Primary Commute Mode -- % Transit

36%

31%

27%

20%

18%

18%

14%

9%

8%

5%

5%

3%

0% 20% 40% 60% 80% 100%


Arlington

Alexandria City, VA

Montgomery Co, MD

Metro DC


Fairfax Co

Charles Co


Frederick Co, MD

Calvert Co, MD

Loudoun Co, VA

Region Residents

Excludes self-

employed and

Work-at-home

Arlington

n = 561

Alexandria

n = 560

Calvert

n =551

Charles

n =575

District of

Columbia

n =538

Fairfax

n = 543

Frederick

n = 563

Loudoun

n = 561

Montgomery

n = 545

Prince George’s

n =568

Prince William

n = 573

Metro DC

n = 6,168

Data from

MWCOG SOC

survey only

PRIMARY COMMUTE MODE = Bus or Train


57%

17%

14%

5%

2%

4%

0% 20% 40% 60% 80% 100%

Drive alone

Train (Metrorail)

Carpool/Vanpool

Bus

Bike/Walk

Telework/CWS

Commuters Who Work in Arlington Are More

Likely to Carpool and Less Likely to Ride the

Train than Those Who Live in Arlington

43% of Arlington

employees use a non-

SOV mode as their

primary commute mode

PRIMARY

COMMUTE

MODE


Arlington

Employees

n = 465

Excludes self -

employed

working at

home full-time


Percent of

Weekly Trips Made


Arlington Has the Lowest Resident Share of Weekly

Drive Alone Trips of All VA Regions Studied

Weekly Trips Made -- % Drive Alone

52%59%

68%

69%

73%

74%

81%

82%

84%

87%

88%

90%

88%

90%

0% 20% 40% 60% 80% 100%

Arlington

Alexandria

Fairfax


Fredericksburg

Prince William

Loudoun

VA Statewide

Charlottesville

Richmond

Hampton Roads

Rural Markets

Feeder

Non-served

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 565

Arlington

n = 561

Fairfax

n = 543

Loudoun

n = 561

Prince William

n = 573

Fredericksburg

n = 568

Richmond

n = 603

Hampton Roads

n = 585

NoVA Service

n = 569

Rural Markets

n = 638

Feeder

n = 283

Non-served

n = 289

% OF WEEKLY TRIPS MADE = Drive alone




only to District of Columbia in the Low Share of

Weekly Trips Made by Driving Alone


45%

52%

59%

68%

68%

68%

70%

74%

79%

79%

81%

82%

0% 20% 40% 60% 80% 100%


Arlington

Alexandria City, VA

Fairfax Co VA

Montgomery Co, MD

Metro DC



Charles Co, MD

Frederick Co, MD

Loudoun Co, VA

Calvert Co, MD

% OF WEEKLY TRIPS MADE = Drive alone

Weekly Trips Made -- % Drive Alone

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 565

Arlington

n = 561

Calvert

n =551

Charles

n =575

District of

Columbia

n =538

Fairfax

n = 543

Frederick

n = 563

Loudoun

n = 561

Montgomery

n = 545

Prince George’s

n =568

Prince William

n = 573

Metro DC

n = 6,168

Data from

MWCOG SOC

survey only


52%

25%

7%

6%

5%

5%

0% 20% 40% 60% 80% 100%

Drive alone

Train (Metrorail)

Carpool/Vanpool

Bus

Bike/Walk

Telework/CWS

Drive Alone Accounts for Just 52% of Arlington

Residents’ Weekly Commute Trips

48% of Arlington

residents’ commute trips

are made using a non-

SOV mode

VA Statewide

Averages

Drive alone 83%

Carpool/

Vanpool 7%

Bus 2%

Train 3%

Bike/walk 1%

Telework 4%

% OF WEEKLY

TRIPS MADE

Calculated from

percentage of respondents

who used mode one or

more days per week and the

average

number of days the mode is

used


Arlington

Residents

n = 561

Excludes self -

employed

working at

home full-time


57%

17%

14%

5%

2%

4%

0% 20% 40% 60% 80% 100%

Drive alone

Train (Metrorail)

Carpool/Vanpool

Bus

Bike/Walk

Telework/CWS


Likely to Carpool and Less Likely to Ride the

Train than Those Who Live in Arlington

43% of Arlington

employees’ weekly

commute trips are made

using non-SOV modes

% OF WEEKLY

TRIPS MADE


Arlington

Employees

n = 466

Excludes self -

employed

working at

home full-time


Modes Used at Least One Day a Week


Arlington Has the Lowest Percentage of Residents

Who Ever Drive Alone of All VA Regions Studied

Modes Traveled at Least One Day a Week -- % Drive Alone

58%64%

74%

78%

78%

85%

85%

88%

89%

89%

91%

92%

91%

92%

0% 20% 40% 60% 80% 100%

Arlington

Alexandria

Fairfax

Fredericksburg

Prince William

VA Statewide

Loudoun


Charlottesville

Richmond

Hampton Roads

Rural Markets

Feeder

Non-served

Region Residents

VA Statewide

n = 7,027

Arlington

n = 600

Alexandria

n = 598

Fairfax

n = 598

Loudoun

n = 603

Prince William

n = 599

Charlottesville

n = 300

Fredericksburg

n = 603

Richmond

n = 630

Hampton Roads

n = 606

NoVA Service

n = 607

Rural Markets

n = 677

Feeder

n = 300

Non-served

n = 306

DRIVE ALONE MODE USED AT LEAST ONE DAY A WEEK




only to District of Columbia in the Low Share of

Residents who Ever Drive Alone


45%

54%

60%

66%

67%

68%

70%

74%

79%

79%

79%

80%

0% 20% 40% 60% 80% 100%


Arlington

Alexandria City, VA

Metro DC

Fairfax Co VA

Montgomery Co, MD



Charles Co, MD

Frederick Co, MD

Loudoun Co, VA

Calvert Co, MD

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 565

Arlington

n = 561

Calvert

n =551

Charles

n =575

District of

Columbia

n =538

Fairfax

n = 543

Frederick

n = 563

Loudoun

n = 561

Montgomery

n = 545

Prince George’s

n =568

Prince William

n = 573

Metro DC

n = 6,168

Data from

MWCOG SOC

survey only

DRIVE ALONE MODE USED AT LEAST ONE DAY A WEEK

Modes Traveled at Least One Day a Week -- % Drive Alone


58%

27%

12%

8%

7%

4%

0% 20% 40% 60% 80% 100%

Drive Alone

Train (Metrorail)

Telework/CWS

Carpool/Vanpool

Bus

Walk

Nearly Six in Ten Arlington Residents Drive Alone

at Least One Day a Week – But More Than a

Quarter Take Metrorail

MODES USED

AT LEAST ONE

DAY A WEEK

Percentage

of

respondents

who use this

mode at

least one

day per

week


VA Statewide

Averages

Drive alone 85%

Carpool/

Vanpool 8%

Bus 2%

Train 4%

Bike/walk 2%

Telework 10%

Arlington

Residents

n = 561

Excludes self -

employed

working at

home full-time



Likely to Carpool and Less Likely to Ride Metrorail

than are Those Who Live in Arlington

MODES USED

AT LEAST

ONE DAY A

WEEK

Percentage

of

respondents

who use this

mode at

least one

day per

week


Arlington

Residents

n = 561

Arlington

Employees

n = 466

Excludes self -

employed

working at

home full-time

58%

27%

8%

12%

7%

4%

63%

19%

15%

13%

6%

3%

0% 20% 40% 60% 80%

Drive alone

Train (Metrorail)

Carpool/Vanpool

Telework

Bus

Bike/walk

Residents

Employees


“Factors of Success” In

Growing Non-Drive Alone

Commute AlternativesReduce Drive Alone Commuting

TDM industry research and market experience across

Virginia has highlighted a number of factors that directly

or indirectly contribute to greater use of non-drive alone

“alternative modes” resulting in the reduction of drive

alone commuting.* This report is organized around these

“Factors of Success.”

*Reduction of drive alone commuting in the case of a growing market is

the decrease in the growth rate of drive alone commuting relative to

other commute modes.


Rideshare

Infrastructure

Telework

OpportunityCommuter

Mindset

Societal

Awareness &

Support

Employer

Support &

Involvement

Goal:

Reducing Drive Alone Commuting

Market

Need

“Factors of Success” in Reducing Drive Alone Commuting


Rideshare

Infrastructure

Telework

OpportunityCommuter

Mindset

Societal

Awareness &

Support

Employer

Support &

Involvement

Goal:



Market

Need


People are motivated by needs and desires (wants). When it comes to commuting, commuters choose modes

to save time or money or reduce stress and frustration.

These basic needs may vary by market as they are tied to

commute time, commute distances, commute stress due

to congestion, and socio-economic factors.

How does Arlington compare to markets across Virginia?

Market

Need


Arlington County’s Population is Smaller

than that of Most Regions Surveyed

Source: 2000 U.S. Census

4,692,315

1,650,659

1,043,664

990,366

630,003

405,783

374,622

309,483

268,817

221,504

199,776

136,974

882,476

533,046

- 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000

Metro DC

Hampton Roads

Fairfax

Richmond

Rural Markets

Prince William


Fredericksburg

Loudoun

Charlottesville

Arlington

Alexandria

Feeder

Non-served


But Arlington’s Population Density is

Among the Highest

9,132

7,684

2,590

1,160

1,159

580

540

517

222

193

108

104

103

78

58

- 2,000 4,000 6,000 8,000 10,000

Alexandria

Arlington

Fairfax

Metro DC

Prince William

Richmond

Hampton Roads

Loudoun

Fredericksburg

VA Statewide

Rural Markets


Charlottesville

Feeder

Non-served

Source: 2000 U.S. Census

Population per square mile


Arlington Has Moderate to Low Population

Growth Compared to Other Virginia Areas

8%

4%

4%

3%

2%

1%

1%

1%

1%

1%

1%

1%

1%

0% 20% 40% 60% 80% 100%

Loudoun

Fredericksburg

Prince William


Charlottesville

Richmond

VA Statewide

Alexandria

Arlington

Fairfax

Hampton Roads

Rural Markets

Feeder

Source: 2000 U.S. Census, Annual Population Growth Rate – 2000 to 2006

Annual population growth rate


Arlington is Smaller than Most Virginia

Regions in the Number of Business Firms

98,521

96,911

69,463

46,466

29,564

27,968

19,016

18,484

18,454

17,456

13,801

57,415

34,145

0 50,000 100,000 150,000 200,000

Fairfax

Hampton Roads

Richmond

Rural Markets


Prince William

Charlottesville

Loudoun

Fredericksburg

Arlington

Alexandria

Feeder

Non-served

Source: Total Number of Firms, 2002 - U.S. Census


Arlington and Alexandria Have the Fewest

Households with Two or More Vehicles

6%

7%

2%

1%

2%

1%

0%

1%

1%

1%

1%

1%

1%

42%

40%

21%

17%

15%

15%

15%

14%

13%

13%

12%

14%

15%

52%

53%

82%

82%

84%

85%

86%

86%

87%

88%

86%

84%

77%

0% 20% 40% 60% 80% 100%

Alexandria

Arlington

Fairfax

Richmond

Hampton Roads

Prince William

Charlottesville

Loudoun

Rural Markets


Fredericksburg

Feeder

Non-served

% HH with no vehicle % HH with one vehicle % HH with two or more vehicles

Q113. In total, how many motor vehicles, in working condition, including automobiles,

trucks, vans, and highway motorcycles are owned or leased by members of you household?

Region Residents

Alexandria

n = 595

Arlington

n = 594

Fairfax

n = 595

Loudoun

n = 598

Prince William

n = 595

NoVA Service

Markets

n = 605

Charlottesville

n = 297

Fredericksburg

n = 600

Hampton Roads

Rural Markets

n = 675

Richmond

n = 627

Feeder

n = 300

Non-served

n = 304


Distance – Average 9 miles

< 5 mi 5-9 mi 10-19 mi 20–29 mi 30+ mi

29% 40% 19% 8% 5%

69% under 10 miles

Average Commute Distance One-Way for

Arlington Residents Is 9 Miles

98% of the

Arlington

Resident

Respondents

in this study

work in the

Metro

Washington

DC Area

Q16. / Q17. How long is your typical daily commute one way? Please tell me both how

many minutes and how many miles. First, how many minutes? And how many miles?

Arlington residents who drive alone to work travel farther

(10 miles) than do residents who use alternative modes

for their commutes (8 miles)

Distance

(excludes over

130 miles)

Arlington

Residents

n = 484


Arlington Residents Travel the Fewest Miles

to Work of All Virginia Region Residents

Q16./ Q17. How long is your typical daily commute one way? Please tell me both how


Average one-way commute length in miles

Region Residents

VA Statewide

n = 6,040

Alexandria

n = 501

Arlington

n = 484

Fairfax

n = 479

Loudoun

n = 514

Prince William

n = 530

NoVA Service

Markets n = 529

Charlottesville

n = 242

Fredericksburg

n = 535

Hampton Roads

n = 544

Richmond

n = 538

Rural Markets

n = 598

Feeder

n = 269

Non-served

n = 277

30

28

22

20

18

17

16

16

14

14

11

9

17

19

0 5 10 15 20 25 30 35

Fredericksburg


Prince William

Loudoun

Charlottesville

VA Statewide

Rural Markets

Richmond

Hampton Roads

Fairfax

Alexandria

Arlington

Feeder

Non-served

Average commute:

Arlington = 9 miles

VA Statewide = 17 miles


Within the Metro DC Region, Arlington and DC

Residents Travel the Shortest Distance to Work



Average one-way commute length in miles

31

27

24

22

20

16

16

15

14

11

9

9

0 5 10 15 20 25 30 35

Calvert

Charles

Frederick

Prince William

Loudoun

Prince George's

Metro DC

Montgomery

Fairfax

Alexandria

Arlington


Average commute:

Arlington = 9 miles

Washington metro = 16 miles

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 501

Arlington

n = 484

Calvert

n = 527

Charles

n = 545

District of

Columbia

n = 423

Fairfax

n = 479

Frederick

n = 522

Loudoun

n = 514

Montgomery

n = 473

Prince George’s

n = 467

Prince William

n = 530

Metro DC

n = 5,465

Data from

MWCOG SOC

survey only


Time – Average 28 minutes

10 min or less 11-20 min 21-30 min 31-45 min 46+ min

15% 26% 27% 20% 10%

41% 20 minutes or less

Average Commute Time One-Way

Is 28 Minutes for Arlington Residents

Time

(excludes over

150 minutes)

Arlington

Residents

n = 545



The average travel time for Arlington residents who drive

alone to work is shorter (25 minutes) than for residents who

use alternative modes for their commutes (32 minutes)


Arlington Residents’ Commute Travel Time is About Equal to the VA Statewide Average



Average One-way Commute Length in Minutes

44

42

38

34

34

29

28

28

26

23

23

23

24

26

0 10 20 30 40 50

Prince William

Fredericksburg

Loudoun


Fairfax

Arlington

Alexandria

VA Statewide

Charlottesville

Hampton Roads

Rural Markets

Richmond

Feeder

Non-served

Average commute:

Arlington = 28 minutes

VA Statewide = 28 minutes

Region Residents

VA Statewide

n = 6,328

Alexandria

n = 544

Arlington

n = 545

Fairfax

n = 513

Loudoun

n = 527

Prince William

n = 559

NoVA Service

Markets n = 543

Charlottesville

n = 253

Fredericksburg

n = 541

Hampton Roads

n = 561

Richmond

n = 574

Rural Markets

n = 607

Feeder

n = 280

Non-served

n = 281


Arlington Residents Travel Fewer Minutes to Work

than Do Average Metro DC Region Commuters



Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 544

Arlington

n = 545

Calvert

n = 538

Charles

n = 569

District of

Columbia

n = 523

Fairfax

n = 513

Frederick

n = 541

Loudoun

n = 527

Montgomery

n = 528

Prince George’s

n = 554

Prince William

n = 559Metro DC

n = 5,941

Data from

MWCOG SOC

survey only

46

44

44

38

38

36

35

34

34

29

28

28

0 10 20 30 40 50

Charles

Calvert

Prince William

Frederick

Loudoun

Prince George's

Metro DC

Montgomery

Fairfax

Arlington

Alexandria

Washington DC

Average One-way Commute Length in Minutes

Average commute:

Arlington = 29 minutes

Washington metro = 35 minutes


But In Terms of Minutes per Mile, Arlington Residents

Have the Slowest Commute; This Reflects Arlington’s

High Use of Transit for Commuting



3.0

2.6

2.4

2.0

1.8

1.7

1.6

1.5

1.4

1.4

1.4

1.3

1.4

1.3

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5

Arlington

Alexandria

Fairfax

Prince William

Loudoun

VA Statewide

Hampton Roads

Charlottesville

Richmond

Fredericksburg

Rural Markets


Feeder

Non-served

Average One-way Commute Time – Minutes per Mile

Average commute

speed:

Arlington = 3.0 min/mile; about 20 mph average

speed

VA Statewide = 1.7 min/mile; about 35

mph average speed

The time it

takes to travel one mile can

be viewed as a measure of congestion.

Arlington Residents who drive alone to work average

2.5 minutes

per mile.

Residents who use alternate

modes average 3.9 minutes per

mile.


Distance – Average 21 miles

< 5 mi 5-9 mi 10-19 mi 20–29 mi 30+ mi

14% 22% 22% 19% 22%

36% under 10 miles

Average Commute Distance One-Way for Those

Who Work in Arlington Is 21 Miles; Average

Commute Time is 42 Minutes



Arlington

Employees

Distance

n = 411

Time

n = 453

Time – Average 42 minutes

10 min or less 11-20 min 21-30 min 31-45 min 46+ min

11% 18% 17% 24% 31%

29% 20 minutes or less

Average commute:

Arlington workers = 2.0 min/mile; about 30 mph average speed

VA Statewide = 1.7 min/mile; about 35 mph average speed


Key Findings:Arlington’s population is relatively small for Virginia,

but its population density is the second highest. Arlington has the highest number of households with

no cars and the second lowest number of two-car

households.

Many Arlington resident commuters work outside the

County and, although they have a shorter distance

to commute, the average time it takes for them to

commute is near the VA statewide average. This

results in residents having the slowest commute

among Virginia regions.

Residents who drive alone have faster commutes

than those who use alternative modes. Those who

work in Arlington tend to have longer commutes

averaging 21 miles or 42 minutes.


Strategic Implication:In such a densely populated area, a low drive-alone

rate is paramount. It will be important for Arlington to

maintain and even increase use of alternative

modes.

The drive alone rate is slightly higher for those who work in Arlington, due in large part to more limited

transportation options in the areas where they live.


Goal:


Telework

OpportunityCommuter

Mindset

Societal

Awareness &

Support

Market

Need

Employer

Support &

Involvement

Rideshare

Infrastructure



Rideshare infrastructure is comprised of both physical

“hardware” and information and support “software.” A critical mass of both infrastructure components are

necessary to make non-drive alone alternative modes

viable options for commuters and a recognizable and

vital part of a region’s transportation system.

HardwareInfrastructure such as HOV

lanes, Park & Ride Lots, and

Public Transit

SoftwareTransportation Demand

Management Services –

marketing, ridematching,

employer services, etc.

Rideshare

Infrastructure


Transit Service


93%of Arlington resident commuters said some type

of transit operates in their home area(this reflects respondents’ perception, not actual availability)

– 63% said both bus and train operated

– 23% mentioned only bus

– 6% said only train service operated

– Transit companies mentioned

- 69% Metrobus

- 66% Metrorail

- 15% Arlington Transit / ART

- 3% Alexandria DASH

- 3% VRE

Q44. Regardless of whether or not you use them, what train or bus companies provide service

in the area where you live? Arlington

Residents

n = 552


90%of Arlington employees

said that some type of train or bus

operated in their work area

- 65% Metrorail/Subway- 62% Metrobus- 14% VRE- 7% Fairfax Connector- 5% ART- 4% Alexandria DASH- 4% Omni Ride

Arlington

Employees

n = 458

Q44c. What train or bus companies provide service in the area where you work?


95%

92%

84%

74%

73%

72%

61%

59%

55%

44%

41%

27%

28%

16%

0% 20% 40% 60% 80% 100%

Alexandria

Arlington

Fairfax

Prince William

Hampton Roads

Fredericksburg

Loudoun

VA Statewide

Richmond

Charlottesville

Rural Markets


Feeder

Non-served

Arlington Has the Second Highest Percentage of

All VA Resident Commuters Reporting that Bus or

Train Is Available in their Home Area


in the area where you live?

Region Residents

VA Statewide

n = 6,519

Alexandria

n = 555

Arlington

n = 552

Fairfax

n = 521

Loudoun

n = 545

Prince William

n = 564

NoVA Service

Markets n = 567

Charlottesville

n = 263

Fredericksburg

n = 568

Hampton Roads

n = 585

Richmond

n = 603

Rural Markets

n = 632

Feeder

n = 283

Non-served

n = 289


95%

95%

93%

91%

86%

83%

84%

83%

74%

65%

61%

58%

54%

0% 20% 40% 60% 80% 100%

Alexandria


Arlington

Montgomery

Prince George's

Metro DC

Fairfax

Metro DC

Prince William

Charles

Loudoun

Frederick

Calvert

Arlington Resident Commuters Had Greater

Access to Home Area Transit than did Most

Metro DC Region Commuters


in the area where you live?

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 555

Arlington

n = 552

Calvert

n = 543

Charles

n = 576

District of

Columbia

n = 537

Fairfax

n = 521

Frederick

n = 554

Loudoun

n = 545

Montgomery

n = 541

Prince George’s

n = 567

Prince William

n = 564

Metro DC

n = 6,055

Data from

MWCOG survey

only


2%

6%

14%

78%

0% 20% 40% 60% 80% 100%

2 miles or more

1-1.9 miles

.5 - .9 miles

Less than .5 miles

92% of Arlington Resident Commuters

Reported Living Within One Mile of a Bus Stop

92% live less

than one mile

from a bus

stop

Arlington

Residents

n = 507

Q44a. About how far from your home is the nearest bus stop?

Average

distance

in Arlington

½ a mile

Dis

tan

ce

to

ne

are

st

bu

s s

top


92%

92%

69%

47%

41%

39%

28%

23%

22%

21%

21%

11%

15%

4%

0% 20% 40% 60% 80% 100%

Arlington

Alexandria

Fairfax

Hampton Roads

Prince William

VA Statewide

Richmond

Loudoun

Rural Markets

Charlottesville

Fredericksburg


Feeder

Non-served

The Share of Commuters Who Live Less than a

Mile from a Bus Stop is the Highest in Arlington

Among the Virginia Markets Surveyed


Percentages indicate the share of residents who said they lived

less than a mile from the nearest bus stop.

Region Residents

VA Statewide

n = 4,912

Alexandria

n = 514

Arlington

n = 507

Fairfax

n = 465

Loudoun

n = 371

Prince William

n = 442

NoVA Service

Markets n = 352

Charlottesville

n = 207

Fredericksburg

n = 377

Hampton Roads

n = 447

Richmond

n = 425

Rural Markets

n = 423

Feeder

n = 197

Non-served

n = 185


92%

92%

92%

79%

71%

69%

68%

41%

41%

28%

23%

15%

13%

0% 20% 40% 60% 80% 100%

Arlington

Alexandria


Montgomery

Prince George's

Fairfax

Metro DC

Prince William

Prince William

Frederick

Loudoun

Charles

Calvert

Arlington Residents have Excellent Bus Access

Compared to Most Metro DC Commuters


Percentages indicate the share of residents who said they lived

less than a mile from the nearest bus stop.

Region

Residents

Alexandria

n = 514

Arlington

n = 507

Charles

n = 354

Calvert

n = 446

District of

Columbia

n =512

Fairfax

n = 465

Frederick

n = 394

Loudoun

n = 371

Montgomery

n = 503

Prince George’s

n = 492

Prince William

n = 442

Metro DC

n = 5,003

Data from

MWCOG survey

only


Arlington Resident Commuters Have the Second

Highest Bus Use, But Still Only 7% of Them Ride

the Bus at Least Once a Week

10%

7%

5%

5%

3%

2%

2%

2%

1%

1%

1%

1%

0%

0%

0%

0% 20% 40% 60% 80% 100%

Alexandria

Arlington

Prince William

Metro DC

Fairfax

Richmond

Loudoun

VA Statewide

Hampton Roads

Rural Markets

Charlottesville

Fredericksburg


Feeder

Non-served

Q15. Now thinking about LAST week, how did you get to work each day ...

Percentages indicate

those who use the bus

one or more times a

week

Region Residents

VA Statewide

n = 7,027

Alexandria

n = 598

Arlington

n = 600

Fairfax

n = 598

Loudoun

n = 603

Prince William

n = 599

NoVA Service

Markets n = 607

Charlottesville

n = 300

Fredericksburg

n = 603

Hampton Roads

n = 606

Richmond

n = 630

Rural Markets

n = 677

Metro DC

n = 6,610

Feeder

n = 300

Non-served

n = 306


1%

3%

7%

46%

43%

0% 20% 40% 60% 80% 100%

11 miles or more

6-10.9 miles

4-5.9 miles

1-3.9 miles

Less than a mile

89% of Arlington Resident Commuters Reported

Living Within One Mile of a Train Station

Arlington

Residents

n = 490

Average

distance

in Arlington

2 miles

Q44. How far from your home is the nearest train station?

Dis

tan

ce

to

ne

are

st

bu

s s

top

89% live less

than one mile

from a train

station


43%

24%

7%

53%

56%

48%

26%

7%1%

2%

3%

70%

0% 20% 40% 60% 80% 100%

Arlington

Alexandria

Fairfax

Prince William

Fredericksburg

Loudoun

Less than a mile

At least 1 mile, but less than 6 miles

The Share of Arlington Resident Commuters Who

Live Less than 1 Mile from the Nearest Train Stop

is the Highest in Virginia

Region Residents

Alexandria

n = 503

Arlington

n = 490

Fairfax

n = 442

Loudoun

n = 384

Prince William

n = 474

Fredericksburg n

= 187


Percentages

indicate those

who said they

lived less than

a mile or

between 1

and 6 miles

from the

nearest train

stop.

96%

63%

51%

28%

8%

96%


56%

43%

24%

16%

3%

3%

1%

0%

0%

40%

70%

64%

57%

56%

48%

37%

7%

4%

2%

7%

11%

13%

42%

53%

0% 20% 40% 60% 80% 100%


Arlington

Alexandria

Montgomery

Prince George's

Fairfax

Metro DC

Prince William

Frederick

Loudoun

Charles

Calvert

Less than a mile

At least 1 mile, but less than 6 miles

The Share of Arlington Resident Commuters Who

Live Less than 1 Mile from a Train Station is Equal

to that for Washington DC

Region Residents

Alexandria

n = 503

Arlington

n = 490

Charles

n = 377

Calvert

n = 428

District of

Columbia

n= 497

Fairfax

n = 442

Frederick

n = 452

Loudoun

n = 384

Montgomery

n = 484

Prince George’s

n = 483

Prince William

n = 474

Metro DC

n = 5,014

MWCOG survey


Percentages

indicate those

who said they

lived less than

a mile or

between 1

and 6 miles

from the

nearest train

stop.96%

94%

63%

51%

4%

2%

96%

68%

79%

41%

59%

2%


Arlington Resident Commuters Have

the Highest Train Use in Virginia and Nearly as

High as for Residents of Washington DC

26%

25%

17%

11%

5%

4%

2%

0% 20% 40% 60% 80% 100%


Arlington

Alexandria

Fairfax

Fredericksburg

Prince William

Loudoun

VASOC Q15. Now thinking about LAST week, how did you get to work each day ...

Percentages indicate residents who use Metrorail or another

train (MARC, VRE, AMTRAK) one or more times a week.

Alexandria

n = 599

Arlington

n = 600

Fairfax

n = 600

Loudoun

n = 603

Prince William

n = 600

Fredericksburg

n = 604


Key Finding:Almost all Arlington Commuters have access to train or bus service in their home and work areas. Their access to transit is as high as for commuters in the District of Columbia. Their use of transit services is higher than any other area in Virginia. Residents were more likely to mention having access to Metrobus than ART.

Strategic Implication:A study of Arlington Residents who have the ability to, but do not ride the bus is necessary to determine barriers of use, especially when coupled with the Rider Study recently done in Arlington.

Also look for ways to increase awareness of the ART system, promoting its ease of use.


Guaranteed Ride Home


Guaranteed Ride Home Removes a

Common Barrier to Ridesharing – Fear of

Being Stranded without a Car

28%of Arlington resident commuters said they knew

of a regional GRH service

4%said they had registered or

used any GRH service89% of those registering/using believed the program was provided by

their employer and 8% said Commuter Connections sponsored the

service.Arlington

Residents

n = 552

Those who

registered/use

d GRH

*SMALL BASE

n = 22

VA Statewide

Averages

Know of

regional

program

17%

Registered/

used 6%

Q102. Do you know if there is a regional GRH program available in the event of unexpected

emergencies and unscheduled overtime for commuters who rideshare or use public

transportation? Q103. In the past 2 years, have you registered for or used any GRH service?

Q104. Who sponsored or offered the service?


36%

32%

30%

28%

27%

27%

17%

16%

13%

11%

6%

5%

0% 20% 40% 60% 80% 100%

Prince William

Fredericksburg

Fairfax

Arlington

Loudoun

Alexandria

VA Statewide


Richmond

Charlottesville

Rural Markets

Hampton Roads

Arlington Residents Have Higher Awareness

of a Regional GRH Program than do Residents in Most Other Surveyed Areas

Region Residents

VA Statewide

n = 5,914

Alexandria

n = 556

Arlington

n = 552

Fairfax

n = 523

Loudoun

n = 545

Prince William

n = 566

NoVA Service

Markets n = 560

Charlottesville

n = 256

Fredericksburg

n = 554

Hampton Roads

n = 581

Richmond

n = 594

Rural Markets

n = 627


emergencies and unscheduled overtime for commuters who rideshare or use public transportation?


36%

30%

30%

28%

27%

27%

27%

26%

26%

25%

21%

20%

0% 20% 40% 60% 80% 100%

Prince William

Fairfax

Charles

Arlington

Loudoun

Alexandria

Frederick

Calvert

Metro DC

Montgomery

Prince George's


Arlington Residents’ Awareness of Regional

GRH is About Average for the Metro DC Region


emergencies and unscheduled overtime for commuters who rideshare or use public transportation?

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 552

Arlington

n = 556

Calvert

n =540

Charles

n =566

District of

Columbia

n =532

Fairfax

n = 523

Frederick

n = 550

Loudoun

n = 545

Montgomery

n = 532

Prince George’s

n =553

Prince William

n = 566

Metro DC

n = 6,015

Data from

MWCOG survey

only


Q103. In the past 2 years, have you registered for or used any GRH service?

10%

7%

7%

6%

6%

6%

6%

6%

5%

4%

4%

4%

3%

0% 20% 40% 60% 80% 100%

Fredericksburg

Prince William

Hampton Roads


Rural Markets

VA Statewide

Richmond

Charlottesville

Metro DC

Alexandria

Arlington

Fairfax

Loudoun

But Arlington Residents Are Less Likely to Have

Registered for Any GRH ServiceRegion Residents

VA Statewide

n = 5,914

Alexandria

n = 556

Arlington

n = 552

Fairfax

n = 523

Loudoun

n = 545

Prince William

n = 566

Metro DC

n = 6,063

NoVA Service

Markets n = 560

Charlottesville

n = 256

Fredericksburg

n = 554

Hampton Roads

n = 581

Richmond

n = 594

Rural Markets

n = 627

Percentages indicate

those who registered

for either a regional

GRH service or a GRH

service offered by an

employer


Commuters Who Work in Arlington Are Slightly

More Likely to Be Aware of and to Use GRH

38%of commuters who work in Arlington said they

knew of a regional GRH program

6%said they had registered or

used any Guaranteed Ride Home service30% of those registering/using believed the program was provided by their

employer and 51% said Commuter Connections sponsored the service.

11% cited Richmond RideFinders.Arlington

Employees

n = 457

Those who

registered/used

GRH

*SMALL BASE

n = 24


emergencies and unscheduled overtime for commuters who rideshare or use public

transportation? Q103. In the past 2 years, have you registered for or used any GRH service?

Q104. Who sponsored or offered the service?


HOV Lanes


Arlington County Has the Highest Ratio

of HOV Lanes to Interstate in Virginia

Miles of Interstate Miles of HOV Lanes

Ratio

Arlington County 11 10 91%

Fairfax County 52 40 77%

Prince William County 26 17 65%

Alexandria 5 3 60%

Hampton Roads 130 35 27%

Feeder Markets 314 - -

Richmond 150 - -

Roanoke 135 - -

Non-served Markets 99 - -

Front Royal 75 - -

Charlottesville 52 - -

Fredericksburg 47 - -

Culpeper 22 - -

Hampton Roads and Northern Virginia Are the Only Markets with HOV

Lanes But Other Residents Commute to Areas that Have HOV Lanes

Source: VDOT, 2006

Loudon

County,

Middle

Peninsula,

and Northern

Neck do not

have any

interstates or

HOV lanes.


Arlington

Residents

n = 552

Those who have

access to HOV

n = 189

35%of Arlington resident commuters said they had

access to an HOV lane on their route to work

22%who had access used the lanes

- Represents 7% of total respondents

Note: Some HOV users violate restrictions. Other research suggests

that perhaps 10% of drive alone users of HOV lanes commute in the

lanes during hours of restriction. (Source: Dulles Corridor Metrorail

Project Impact Research, March 2006)

Q46. Is there a special HOV lane that can be used only by carpools, vanpools and buses

along your route to work?

Q47. Do you use the HOV lane to get to or from work?

Outer Beltway

Have access to

HOV lanes 43%

Use lanes 20%

Alexandria

Have access to

HOV lanes 40%

Use lanes 32%

Fredericksburg

Have access 35%

Use lanes 59%

Hampton Roads

Have access 36%

Use lanes 23%


Arlington

Employees

n = 458

Employees who

have access to

HOV

n = 209


had access to an HOV lane on their route to

work

45%who had access used the lanes


Note: Some HOV users violate restrictions. Other research suggests that

perhaps 10% of drive alone users of HOV lanes commute in the lanes

during hours of restriction. (Source: Dulles Corridor Metrorail Project

Impact Research, March 2006)

Q46. Is there a special HOV lane that can be used only by carpools, vanpools and buses

along your route to work?

Q47. Do you use the HOV lane to get to or from work?


40

35

20

17

16

13

11

0 10 20 30 40 50 60

Fredericksburg

Prince William

Loudoun

*Fairfax

*Arlington

*Alexandria

*Hampton Roads

*Alexandria

Residents

SMALL BASE

n = 36

*Arlington

Residents

SMALL BASE

n = 29

Arlington

Employees

n = 96

*Fairfax

Residents

SMALL BASE

n = 47

Loudoun

Residenets

n = 62

Prince William

Residents

n = 122

Fredericksburg

Residents

n = 111

*Hampton

Roads Residents

SMALL BASE

n = 36

Q50. How much time does the HOV lane save you in your one-way trip to or from work?

Average Total

Commute Time

Arlington

Drive alone

25 minutes

Carpool/

vanpool

32 minutes

HOV Users Who Live in the Outer Beltway and

Fredericksburg Report Considerable Time

Savings; HOV Users Who Live in Arlington

Report Less Time Savings

One-way time savings from HOV use – in minutes

Commuters who work in Arlington

on average reported a times

savings of 29 minutes.


73%

68%

54%

44%

42%

38%

13%

0% 20% 40% 60% 80% 100%

Prince William

Fredericksburg

*Fairfax

Loudoun

*Arlington

*Alexandria

*Hampton Roads

Q51. Did the HOV lane influence your decision to use your current way of commuting?

HOV Users Who Lived in Areas Where they Could

Save More Time with HOV were More Likely to

Say the Lanes Influenced their Mode Choice

Asked of those

using HOV lanes

*Alexandria

Residents

SMALL BASE

n = 50

*Arlington

Residents

SMALL BASE

n = 42

Arlington

Employees

n = 101

*Fairfax Residents

SMALL BASE

n = 54

Loudoun

Residents

n = 64

Prince William

Residents

n = 139

Fredericksburg

Residents n = 116

*Hampton Roads

Residents

SMALL BASE

n = 48

60% of those who work

in Arlington (and use HOV lanes) said that the lanes influenced

their decision.


Park-and-Ride Lots


Arlington Has a Lower Ratio of Park and Ride

Spaces to Resident Commuters Than Other VA

Areas

9191

7903

5415

2315

1861

1377

1358

1141

856

382

1053

842

0 2000 4000 6000 8000 10000

Prince William

Fairfax

Fredericksburg

Richmond

Hampton Roads


Rural Markets

Loudoun

Arlington

Charlottesville

Feeder

Non- served

Source: VDOT, 2006

Total number of spacesNote: Alexandria

does not have any

Park and Ride Lots

23 spaces/1000 commuters












Number of Lots

Fairfax 36

Prince William

33

RuralMarkets

26

NoVAServiceMarkets

24

C-ville 20

HamptonRoads

14

F-burg 12

Richmond 12

Loudoun 9

Arlington 2

Feeder 28

Non-served

43


18%of Arlington resident commuters said

they knew the location of a park & ride lot on

their route to work52% said they were not aware or don’t know, 30% said there weren’t any

9%of those who knew location used the lots

commuting to work

Arlington

Residents

n = 548

Those who knew

location

n = 98

Q52. Do you know the location of Park & Ride lots along the route you take to work?

Q53. In the past year, have you used Park & Ride lots when commuting to work?

VA Statewide

Averages

Know location

28%

Use lots 13%


59%

56%

37%

37%

36%

28%

26%

22%

22%

21%

18%

18%

20%

21%

0% 20% 40% 60% 80% 100%

Fredericksburg

Prince William

Loudoun


Fairfax

VA Statewide

Rural Markets

Hampton Roads

Richmond

Alexandria

Arlington

Charlottesville

Feeder

Non-served

Awareness of P&R Locations among Arlington

Residents Is Lower Than in Other Regions


Low Park & Ride lot awareness in Arlington is likely due to low

need as most residents can walk to bus stops and train stations

Region Residents

VA Statewide

n = 6,467

Alexandria

n = 554

Arlington

n = 548

Fairfax

n = 521

Loudoun

n = 545

Prince William

n = 564

NoVA Service

Markets n = 558

Charlottesville

n = 255

Fredericksburg

n = 553

Hampton Roads

n = 580

Richmond

n = 592

Rural Markets

n = 626

Feeder

n = 283

Non-served

n = 288

VASOC expanded

data


74%

60%

58%

54%

42%

39%

39%

39%

37%

23%

23%

19%

0% 20% 40% 60% 80% 100%

Calvert

Charles

Prince William

Frederick

Prince George's

Loudoun

Metro DC

Montgomery

Fairfax

Alexandria


Arlington

Arlington Residents are Least Likely to be Aware

of P&R of All Metro DC Region Commuters

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 554

Arlington

n = 522

Calvert

n =538

Charles

n =562

District of

Columbia

n =506

Fairfax

n = 506

Frederick

n = 545

Loudoun

n = 522

Montgomery

n = 530

Prince George’s

n =549

Prince William

n = 547

Metro DC

n = 5,851

Data from

MWCOG survey

only



24%

23%

21%

14%

13%

12%

10%

10%

9%

9%

5%

2%

11%

10%

0% 20% 40% 60% 80% 100%

Fredericksburg

Prince William

Fairfax


VA Statewide

Alexandria

Loudoun

Rural Markets

Arlington

Charlottesville

Richmond

Hampton Roads

Feeder

Non-served

Arlington Residents’ Use of P&R (of those aware)

also is Low Compared to Other Areas


Low Park & Ride lot use is likely due to low need as

most residents can walk to bus stops and train stations

Region Residents

VA Statewide

n = 2,070

Alexandria

n = 114

Arlington

n = 98

Fairfax

n = 189

Loudoun

n = 203

Prince William

n = 315

NoVA Service

Markets n = 213

Charlottesville

n = 47

Fredericksburg

n = 328

Hampton Roads

n = 128

Richmond

n = 132

Rural Markets

n = 186

Feeder

n = 57

Non-served

n = 60


23%

22%

21%

20%

19%

19%

16%

15%

14%

12%

10%

9%

0% 20% 40% 60% 80% 100%

Prince William

Prince George's

Fairfax

Montgomery

Charles

Metro DC

Calvert


Frederick

Alexandria

Loudoun

Arlington

Arlington Residents are Least Likely to Have Used

P&Rs of All Metro DC Region Commuters

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 113

Arlington

n = 98

Calvert

n =399

Charles

n =336

District of

Columbia

n =101

Fairfax

n = 188

Frederick

n = 290

Loudoun

n = 203

Montgomery

n = 205

Prince George’s

n =233

Prince William

n = 315

Metro DC

n = 2,481

Data from

MWCOG survey

only




knew the location of a park & ride lot on their

route to work31% said they were not aware or don’t know, 23% said there weren’t any

33%of those who knew location used the lots

commuting to work

Arlington

Employees

n = 456

Those who

knew location

n = 190




Key Finding:

Arlington residents and employees have many travel

options. Transit service in Arlington is among the best

in Virginia and equal to that of the District of

Columbia.

HOV lanes are plentiful in the area but there are not

many park and ride lots to support them and

awareness and use of existing park and ride lots is

low.

HOV lane use is more common for those who work in

Arlington than for those who live in Arlington.

Use of Guaranteed Ride Home also is lower in

Arlington, perhaps because transit is so widely available at all times of day and carpool/vanpool

use is relatively low.


Strategic Implication:

Transit is the dominant alternative mode option for

resident commuters in Arlington.

Carpooling tends to take a backseat for residents,

perhaps because trip lengths are relatively short. However, it is an option for those who cannot use or

prefer not using transit.

Services such as ridematching and Guaranteed Ride

Home and infrastructure such as Park & Ride lots and

HOV lanes should be included in Arlington’s well-rounded offering services to encourage carpooling

and vanpooling.


Regional

Commuter Services


Arlington

Residents

n = 600

Arlington

Employees

n = 503

said there was a regional number/Web site

for commute information

Q81. Is there a phone number or website you can use to obtain information on ridesharing, public transportation, HOV lanes, and telecommuting in the area where you live or work?

VA Statewide

Average

Awareness of

regional

number/Web

site - 40%

57%of resident commuters

in Arlington and

59%of commuters

who work in Arlington


Arlington

Residents

Q83

n = 346

Q88

n = 600

Arlington

Employees

Q83

n = 304

Q88

n = 499

Q81. Is there a phone number or website you can use to obtain information on ridesharing,

public transportation, HOV lanes, and telecommuting in the area where you live or work?

Q83. What is it?

Q88d. Have you heard of an organization or service called <PROGRAM>?

However Few Could Name Either a

Regional or Arlington Number or Web Site

Unaided

• 3% of residents and 1% of workers were able to cite a

specific Arlington number/site unaided;

• 4% of residents and 9% of workers cited Commuter

Connections unaided

• When aided by the interviewer, another 38% of

residents and 35% of workers were aware of ACCS

(aided awareness) and 50% of residents and 63% of workers were aware of Commuter Connections

(aided).


79%

53%

50%

46%

45%

40%

38%

38%

33%

32%

32%

14%

12%

11%

0% 20% 40% 60% 80% 100%

Richmond RideFinders

Hampton Roads TRAFFIX

PRTC OmniMatch

Charlottesville Rideshare

Northern Neck Rideshare

Culpeper (Rapp-Rap)

Arlington County Commuter Services (ACCS)

Fredericksburg (RADCO)

Alexandria Rideshare

Loudoun County Office of Trans. Svc.

Mid Peninsula Rideshare

Roanoke Ride Solutions

Front Royal (Valley)

Fairfax County Ride Sources

ACCS is in the Middle in Terms of Awareness Level Among Local Commuter Organizations

Region Residents

Alexandria

n = 600

Arlington n = 600

Fairfax n = 601

Loudoun n = 603

Prince William

n = 601

Fredericksburg

n = 604

Hampton Roads

n = 607

Richmond n = 632

Culpeper n = 305

Front Royal

n = 303

Charlottesville

n = 301

Middle Peninsula

n = 202

Northern Neck

n = 176

Roanoke n = 300


Question asked of all

those living or working in

specific area or region


49%

47%

37%

35%

31%

28%

16%

13%

11%

0% 20% 40% 60% 80% 100%

PRTC OmniMatch

TransIT Services of Frederick County


Tri-County Council of Southern Maryland



RideSmart (Prince George's Co)

Montgomery County Commuter Services


ACCS had Third Highest Awareness of the Washington Region’s Local Commuter

Organizations


Question asked of all

those living or working in

specific area or region

Region Residents

Excludes self-

employed and

Work-at-home

Arlington

n = 879

Alexandria

n = 746

Calvert/Charles

n =1,223

Fairfax

n = 1,331

Frederick

n = 626

Loudoun

n = 662

Montgomery

n = 923

Prince George’s

n =886

Prince William

n = 630

Note: Data

include only

residents of the

11-jurisdiction

MWCOG region,

so percentages

might differ from

charts that use all

VA SOC data


Arlington

Residents

Aware of ACCS

n = 237

Aware of

Commuter

Connections

n = 308

21% of Arlington resident commuters aware

of ACCS said they had contacted or visited

the ACCS Web site or The Commuter Store


5% of Arlington resident commuters aware

of Commuter Connections said they had

contacted Commuter Connections


Q88e. Have you contacted <PROGRAM> in the past year or visited a website sponsored by this

organization?

Q88a. Have you contacted Commuter Connections in the past year or visited a website

sponsored by this organization?


21%

17%

14%

8%

8%

7%

5%

5%

4%

3%

2%

1%

1%

1%

0% 20% 40% 60% 80% 100%


PRTC OmniMatch



Hampton Roads TRAFFIX

Fredericksburg (RADCO)

Front Royal (Valley)*

Richmond RideFinders

Culpeper (Rapp-Rap)

Mid Peninsula Rideshare

Roanoke Ride Solutions*

Charlottesville Rideshare

Northern Neck Rideshare


Arlington Has the Highest Level of Resident Commuters Contact/Use of Organization or Web Site - But, Overall,

Percentages Are Quite Low

Q88e. Have you contacted <Q88d PROGRAM OR SERVICE> in the past year or visited a

website sponsored by this organization?

Among Arlington Residents, those who used

alternate modes of transportation (e.g.,

carpool, train, bus) were more than twice as likely

to have contacted a

commuter organization or visited their Web site, 27%

vs. 12%.

Alexandria

n = 226

Arlington

n = 313

Fairfax n = 139

Loudoun

n = 210

Prince William

n = 336

Fredericksburg

n = 243

Hampton Roads

n = 358

Richmond

n = 514

Culpeper

n = 125

*Front Royal

n = 39

Charlottesville

n = 148

Middle Peninsula

n = 72

Northern Neck

n = 84

*Roanoke

n = 40


19%

18%

16%

9%

9%

8%

6%

6%

2%

0% 20% 40% 60% 80% 100%


PRTC OmniMatch



TransIT Services of Frederick County

Montgomery County Commuter Services

RideSmart (Prince George's)

Tri-County Council of Southern Maryland


Arlington was the Most Used Program of those Operating in the Washington Metro Area

Q88e. Have you contacted <Q88d PROGRAM OR SERVICE> in the past year or visited a


Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 210

Arlington

n = 325

Calvert/Charles

n = 430

Fairfax

n = 146

Frederick

n = 294

Loudoun

n = 205

Montgomery

n = 83

Prince George’s

n =142

Prince William

n = 309

Note: Data

include only

residents of the

11-jurisdiction

MWCOG region,

so percentages

might differ from

charts that use all

VA SOC data


Arlington

Residents

Aware of ACCS

n = 323

Aware of

Commuter

Connections

n = 312

20% of commuters who work in Arlington and

are aware of ACCS said they had contacted

or visited the ACCS Web site or The Commuter

Store


5% of commuters who work in Arlington and

are aware of Commuter Connections said they

had contacted Commuter Connections


Have you contacted <PROGRAM> in the past year or visited a website sponsored by this

organization? Q88a. Have you contacted Commuter Connections in the past year or visited a



Key Finding:Unaided awareness of the ACCS phone number/Web site among Arlington residents is only 3%. Total

awareness of ACCS is 38%. But 21% of residents aware

have made contact with ACCS.

Awareness

Familiarity

Favorability

Trial/Use

Strategic Implication:Branding is crucial for ACCS. The

Arlington area is a prime market for alternative transportation, but

commuters need help to convert. It is

especially important in an area where

market forces make alternative

commute modes attractive, that consumers know where to go to find

information. Increasing awareness

and having a clear message and call

to action are paramount to achieving

these goals.


Regional Advertising


55% of Arlington resident commuters said

they recalled seeing, hearing, or reading about

any advertising about commuting

– 37% recalled a specific message

– 9% identified ACCS as the sponsor

• 4% of Arlington residents identified Commuter

Connections as the sponsor and 4% identified MWCOG

• Arlington residents were more likely to identify

Metro/WMATA as the sponsor (34%)

Arlington

Residents

n = 600

Percentages

based on

total

respondents

Q61. Have you heard, seen, or read any advertising about commuting in the past year?

Q62. What messages do you recall from this advertising? VASOC Q63. What organization or

group sponsored the ad you recall?


23%

11%

6%

6%

5%

4%

0% 20% 40% 60% 80% 100%

Use bus/train

Call for Carpool/Vanpool Information

New trains/buses coming

Help environment

Guaranteed ride home (GRH)

Reduce traffic

Most Recalled Messages Were “Use the

Bus/Train” And “Call for Carpool/Vanpool

Information”

Asked of those

who reported

seeing or hearing

an ad

Arlington

Residents

n = 342

Multiple

responses

permitted

Q62. What messages do you recall from this advertising?

VA Statewide Averages

Bus/train – 14%

Carpool/vanpool – 15%

New trains/buses – 8%

Environment –7%

GRH – 3%

Reduce traffic –4%

Only most

frequently

mentioned

responses are

shown.

Note: 1% said “Way to Go Arlington”


25%

23%

22%

21%

11%

9%

3%

0% 20% 40% 60% 80% 100%

Radio

On train or bus

Newspaper

TV

In train station

Postcard in mail

At work

Arlington Resident Commuters

Saw/Heard Ads in Multiple Places

Asked of those

recalling

specific ad

messages

Arlington

Residents

n = 236

Multiple

responses

permitted

Q64. Where did you see, hear or read this advertisement?

VA Statewide

Averages

Radio – 25%

Train/Bus – 11%

Newspaper –

24%

TV – 39%

Train station –

2%

Postcard – 2%

Work – 4%

Most

frequently

mentioned

responses are

shown.


62%

55%

55%

55%

54%

54%

52%

49%

47%

47%

46%

39%

26%

22%

0% 20% 40% 60% 80% 100%

Fredericksburg

Arlington

Fairfax

Prince William

Loudoun

Richmond

Alexandria


Charlottesville

Hampton Roads

VA Statewide

Rural Markets

Feeder

Non-served

Arlington Residents Had the Second Highest

Advertising Recall in the Area


Region Residents

VA Statewide

n = 7,045

Alexandria

n = 600

Arlington

n = 600

Fairfax

n = 601

Loudoun

n = 603

Prince William

n = 601

NoVA Service

Markets n = 609

Charlottesville

n = 301

Fredericksburg

n = 604

Hampton Roads

n = 607

Richmond

n = 632

Rural Markets

n = 678

Feeder

n = 302

Non-served

n = 307


57%

57%

56%

56%

54%

54%

53%

52%

47%

44%

43%

26%

0% 20% 40% 60% 80% 100%

Arlington

Prince William

Fairfax

Montgomery

Loudoun

Alexandria

Charles

Metro DC

Calvert

Prince George's


Frederick

Arlington Residents Had the Highest

Advertising Recall in the Metro DC Region


Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 600

Arlington

n = 600

Calvert

n = 600

Charles

n = 603

District of

Columbia

n = 600

Fairfax

n = 600

Frederick

n = 601

Loudoun

n = 603

Montgomery

n = 600

Prince George’s

n =600

Prince William

n = 601

Metro DC

n = 6,.060

Data from

MWCOG survey

only


57% of commuters who work in Arlington

said they recalled seeing, hearing, or reading

about any advertising about commuting

– 48% recalled a specific message

– 1% identified ACCS as the sponsor

• 5% of commuters who work in Arlington identified

Commuter Connections as the sponsor, 1% identified

MWCOG, and 8% identified Metro/WMATA. The

majority did not know.

Arlington

Employees

n = 503

Percentages

based on

total respondents


Q62. What messages do you recall from this advertising? VASOC Q63. What organization or

group sponsored the ad you recall?


Key Finding:

Arlington resident commuters have the second highest advertising recall in the state and highest in

the Washington Metro region, but only 9% is

attributed to ACCS. Residents are more likely to recall

advertising from Metro/WMATA and only a small

percentage of commuters who work in Arlington attribute advertising to ACCS. Commuters are seeing

and hearing ads in multiple areas – not just through

one medium.


Commuters in Arlington are exposed to transportation

advertising from numerous sources. Acknowledging

this and working with those partners will give you

more bang for your buck, since you are all working

toward the same goal – reduced VMT.


Goal:


Rideshare

Infrastructure

Telework

OpportunityCommuter

Mindset

Societal

Awareness &

Support

Market

Need

Employer

Support &

Involvement



1%

8%

18%

28%

45%

0% 20% 40% 60% 80% 100%

1- Not at all

satisfied

2

3

4

5 - Very satisfied

Three-quarters of Arlington Resident Commuters

Said They Were Satisfied with Their Commute

VA Statewide

n = 3,252

Excludes those

that said “don’t

know”

Arlington

Residents

n = 82

Note: Only

Callback

Respondents

answered this

question

Q56a. Overall, how satisfied are you with your trip to work? Please use a scale of 1 to 5

where 1 means “not at all satisfied” and 5 means “very satisfied”?

73% of Arlington residents rated their commute

satisfaction “4” or “5” on a 5-point scale where the higher the rating the more satisfied the respondent.

VA Statewide

Average

“5” – 47%

“4” – 21%


79%

77%

73%

73%

68%

63%

63%

62%

54%

49%

44%

37%

81%

73%

0% 20% 40% 60% 80% 100%

Rural Markets

Charlottesville

Arlington

Richmond

VA Statewide

Alexandria


Hampton Roads

Fredericksburg

Fairfax

Prince William

Loudoun

Feeder

Non-served

Arlington Residents Have One of the Higher

Percentages of Satisfaction with Commute

Q56a. Overall, how satisfied are you with your trip to work? NOTE, THIS QUESTION WAS

NOT ASKED IN THE MWCOG SURVEY

Percentages report total

satisfaction scores of “4” or “5” on 5-point

scale where the higher the score

the more satisfied the

respondent.

Region Residents

VA Statewide

n = 3,252

Alexandria

n = 86

Arlington

n = 82

Fairfax

n = 135

Loudoun

n = 86

Prince William

n = 91

NoVA Service

Markets n = 417

Charlottesville

n = 188

Fredericksburg

n = 412

Hampton Roads

n = 433

Richmond

n =439

Rural Markets

n = 460

Feeder

n = 215

Non-served

n = 209

Sample does not

include those who

said “Don’t know”


11%

18%

27%

23%

21%

0% 20% 40% 60% 80% 100%

1- Not at all

satisfied

2

3

4

5 - Very satisfied

But Less than Half of Commuters Who Work in

Arlington Said They Were Satisfied with Their

Commute

Excludes those


know”

Arlington

Residents

n = 88

Note: Only

Callback

Respondents

answered this

question – none

in Suburban MD

or District of

Columbia

Q56a. Overall, how satisfied are you with your trip to work? Please use a scale of 1 to 5

where 1 means “not at all satisfied” and 5 means “very satisfied”?

44% of Arlington residents rated their commute

satisfaction “4” or “5” on

a 5-point scale where the higher the rating the more satisfied the respondent.


Recall, Arlington Residents Have the

Slowest Commute in Virginia



3.0

2.6

2.4

2.0

1.8

1.7

1.6

1.5

1.4

1.4

1.4

1.3

1.4

1.3

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5

Arlington

Alexandria

Fairfax

Prince William

Loudoun

VA Statewide

Hampton Roads

Charlottesville

Richmond

Fredericksburg

Rural Markets


Feeder

Non-served

Average One-way Commute Time – Minutes per Mile

Average commute speed:

Arlington = 3.0 min/mile; about 20 mph average

VA Statewide =

1.7 min/mile; about 35 mph average

The time it

takes to travel one mile can

be viewed as a measure of congestion.

Arlington Residents who drive alone to work average

2.5 minutes

per mile.

Residents who use alternate

modes average 3.9 minutes per

mile.


2%

12%

64%

22%

0% 20% 40% 60% 80% 100%

Not applicable

Easier

Same

More difficult

Arlington

Residents

n = 549

Almost Twice as Many Arlington Resident

Commuters Said Their Commute Has Become

More Difficult in the Past Year as Said Their

Commute Has Gotten Easier

Q57. Would you say your commute is easier, more difficult, or about the same now as it was

one year ago? NOTE, THIS QUESTION WAS NOT ASKED IN THE MWCOG SURVEY

VA Statewide

Average

More

difficult –25%

Same – 62%

Easier -11%


17%

22%

22%

25%

26%

27%

27%

29%

32%

35%

38%

44%

0% 20% 40% 60% 80% 100%


Arlington

Alexandria

Prince George's

Fairfax

Montgomery

Metro DC

Prince William

Calvert

Frederick

Charles

Loudoun

But Arlington Resident Commuters Were

Among the Least Likely to Report a More

Difficult of All Metro DC Region Commuters

Q57. Would you say your commute is easier, more difficult, or about the same now as it was

one year ago? NOTE, THIS QUESTION WAS NOT ASKED IN THE MWCOG SURVEY

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 554

Arlington

n = 549

Calvert

n = 542

Charles

n = 574

District of

Columbia

n = 553

Fairfax

n = 516

Frederick

n = 553

Loudoun

n = 543

Montgomery

n = 541

Prince George’s

n = 567

Prince William

n = 565

Metro DC

n = 6,039

Data from

MWCOG survey

only


Arlington

Residents

Easier commute

n = 66

More difficult

commute

n = 113

Arlington Commuters Who Said Their Commute

Was More Difficult Cited Increased Congestion

Q58. In what way is it easier?

Q59. In what way is it more difficult? NOTE, THESE QUESTIONS WERE NOT ASKED IN THE

MWCOG SURVEY

60%

17%

12%

9%

4%

42%

24%

17%

10%

9%

7%

0% 20% 40% 60% 80% 100%

More congested

Transit more crowded

Slower/more time

Trip is longer distance

More stressful

Shorter distance

Faster, less time

Less congested

Less stressful

Started using bus, train to work

Road construction completed

More Difficult

Easier

Most

frequent

responses

shown

VA Statewide

Average

More

congested –

74%

Shorter distance

– 39%


Arlington Residents were quite satisfied

with their commutes even though

Arlington has one of the slowest

commutes in the region. The high

satisfaction is likely related to the

availability of options in the County.


9%

25%

11%

15%

34%

17%

6%

30%

14%

19%

28%

14%

0% 20% 40% 60% 80% 100%

Drive alone

Carpool/ Vanpool

Train

Bus

Bike/Walk

Telework

Arlington Residents VA Statewide

11% to 34% of Arlington Residents Started Using Alternative

Modes within the Past Year; Only 9% of Residents who

Drove Alone Started Using that Mode within the Last Year

Q18. How long have you been using <MODE Q15> to get to work?

Q34. How long have you been telecommuting?

Carpool/Vanpool

Arlington

*SMALL BASE

n = 41

VA Statewide

n = 605

Bus

Arlington

*SMALL BASE

n = 31

VA Statewide n =

172

Train

Arlington n = 154

VA Statewide

n = 398

Bike/Walk

Arlington

*SMALL BASE

n = 37

VA Statewide

n = 134

Telework

Arlington n = 124

VA Statewide

n = 908

Drive alone

Arlington n = 325

VA Statewide

n = 5,318

Percentages indicate those who started using the mode

less than 1 year ago.

These findings suggest that commuters do change commute modes and that commuters are being attracted to alternative

modes such as carpooling and

vanpooling. Thus, commuters can be persuaded to switch

modes.


26%

27%

14%

16%

28%

59%

57%

65%

60%

33%

0% 20% 40% 60% 80% 100%

Time to get to

work/home

Dependability of trip

Safety

Flexibility to

arrive/leave work

Impact on

environment

4 5 - Very Important

85%

79%

83%

77%

61%

Attributes Can Be Classified in Terms of their Importance in

Commute Travel Mode Choice – Time and Dependability Are Most Important to Arlington Residents

VA Statewide

Averages –

Top-Two Boxes

Time 80%

Dependability

90%

Safety 86%

Flexibility 83%

Environment

57%

Arlington

Residents

n = 82

Note: Only

Callback

Respondents

answered this

question

Q56b. How important to you are the following factors in choosing the type of transportation

you use to get to work? “1” means “not at all important”, “5” means “very important”.

Tier 1

Tier 2

Tier 3

-- This pattern differs somewhat from the rest of the state --


21%

16%

14%

15%

20%

8%

34%

37%

39%

35%

26%

35%

0% 20% 40% 60% 80% 100%

Stress you would

experience on trip

Productive/personal

use of travel time

Cost of travel

to/from work

Ability to make

stops/errands

Have time to

yourself

Concern about

being stranded

4

5 - Very Important

These Attributes Are Less Important to

Arlington ResidentsVA Statewide Averages –

Top-Two Boxes

Stress 61%

Productive time 59%

Cost 68%

Errands 69%

Time to yourself

57%

Stranded 51%

Arlington

Residents

n = 82

Note: Only

Callback

Respondents

answered this

question

Q56b. How important to you are the following factors in choosing the type of transportation

you use to get to work? “1” means “not at all important”, “5” means “very important”.

54%

53%

53%

50%

46%

43%

Tier 4


22%

15%

15%

14%

10%

13%

13%

49%

55%

43%

40%

36%

32%

21%

0% 20% 40% 60% 80% 100%

Would not reduce travel time

Need to be able to leave work during day

Can't find pool that matches work

hours/location

Need to be able to make stops/run errands

Would not save money

Like driving myself

Don't like riding w/strangers


Q56c. How important was each of the following as a reason you did not car/vanpool to

work? “1” means “not at all important, “5” means “very important”.

The Top Reason Why Northern Virginia Resident

Commuters Don’t Carpool is That it

Would Not Reduce Their Travel Time

71%

58%

70%

46%

45%

34%

54%

VA Statewide

Averages –

Top-Two

Boxes

Time - 60%

Leave - 73%

Match - 64%

Errands - 64%

Money - 45%

Like driving -

62%

Strangers - 43%

Work with

employers

to get

Zipcars or

other options

to combat

this barrier.

To the extent

ridesharing

does save

money,

develop

messages

that combat

this perception.

Northern Virginia

Residents

n = 172

(n varies slightly for

each attribute)

Excludes those that

said “don’t know.”

Northern Virginia

data was used as

the sample size

was too small for

Arlington or Inner

Beltway


14%

9%

9%

6%

17%

9%

12%

7%

44%

48%

51%

51%

53%

39%

37%

28%

31%

17%

0% 20% 40% 60% 80% 100%

Need to be able to make stops/run errands

Need to be able to leave work during day

Would take longer

Would not reduce travel time

No bus/train goes to workplace when I need

Like driving myself

Would not save money

Like riding alone

Don't like riding w/strangers


Q56d. How important was each of the following as a reason you did not ride a bus to work?

“1” means “not at all important, “ “5 means “ very important”.

Northern VA Residents who Did not Use Bus Said It

was Because They Needed Travel Flexibility to

Make Trips Before, During, or After the Workday

62%

60%

61%

59%

56%

46%

60%

40%

37%

VA Statewide

Averages

Top-Two Boxes

Errands – 68%

Leave - 77%

Longer - 72%

Time - 69%

No bus/train – 72%

Like driving – 66%

Money – 49%

Ride alone – 46%

Strangers – 41%

Question asked

of those with

bus available

Northern Virginia

Residents

n = 154

(n varies slightly for

each attribute)

Excludes those that

said “don’t know.”

Northern Virginia

data was used as

the sample size

was too small for

Arlington or Inner

Beltway


Key Finding:11% - 34% of alternative mode users who live in

Arlington started using these modes within the past 12

months.

Strategic Implication: Continuous marketing is important. Decisions about

mode choice are being made all the time, and the

need to encourage commuters to consider alternate

modes is constant.


Key Finding:Commuters who live in Arlington want efficient and

dependable commutes. Secondarily they consider

safety and flexibility when deciding what commute

mode to use. Concern for the environment plays a

lesser role in their commute decisions.


To convert drive alone commuters to alternate

transportation users, messages should focus on what matters most to commuters: efficiency (what time

they get to and from work), dependability, safety,

and flexibility. Currently, concern for the

environment is not the primary reason commuters try

ridesharing.


Key Finding:70% of those who do not carpool or vanpool say it’s

because they need to be able to leave work during the

day. 71% said they don’t carpool or vanpool because

it would not reduce travel time. 58% say it’s because

they can’t find a carpool match.

Strategic Implication: Carsharing and transit can provide mid-day

transportation. Work with employers to let commuters know about these options. The fact that carpooling

does not reduce travel time is more difficult to address.

The carpool/vanpool program in Arlington has been

less robust than in other areas because of the

availability of transit, transit subsidies, and shorter trips. However, carpool services should be provided to

encourage use of this mode for commuters who

cannot or prefer not to use transit.


Internet Ridematching


7%

10%

16%

27%

41%

7%

6%

20%

30%

38%

5%

12%

20%

26%

38%

0% 20% 40% 60% 80% 100%

Definitely use

Probably use

Maybe or maybe

not use

Probably not use

Definitely not use

Arlington Residents

Arlington Employees

VA Statewide

17% of Arlington Residents and 13% of Those Who

Work in Arlington Said They Would Definitely or

Probably Use Internet Ridematching

VA Statewide

n = 6,411

Arlington

Residents

n = 541

Arlington

Employees

n = 450

Excludes those


know”

Q104a. [Read internet ridematching concept] If a service like this was available in the area

where you live or work and your personal information was kept confidential, how likely would

you be to use it? NOTE, THIS QUESTION WAS NOT ASKED IN THE MWCOG SURVEY

“Definitely” and “Probably”

Arlington Residents -17%

Arlington Employees – 13%


Target Online Ridematching Services to Residents

Who Are Most Likely to Use Them: Non-whites,

Those with Incomes Less than $100,000, and

Younger Commuters Who Live in Arlington

Race Income Age

White

Non-

white <$100,000 $100,000 +

Under 45 45 and

older

Definitely use 3% 13% 10% 3% 9% 4%

Probably use 8% 11% 12% 7% 12% 6%

Total 11% 24% 22% 10% 21% 10%

Q104a. [Read internet ridematching concept] If a service like this was available in the area

where you live or work and your personal information was kept confidential, how likely would you

be to use it?

CAUTION –

SMALL SAMPLE

SIZES

White n = 38

Non-white

n = 49

Less than

$100,000 n = 49

$100,000 and

higher n = 40

Under 45 n = 65

45 and older

n = 24

There was no

difference in

Gender.


• Residents who were not interested in online

ridematching cited barriers to carpooling in general, not the service:

Arl Residents All VA

• Not interested in carpool/vanpool 52% 41%

• Can’t carpool/vanpool due to 37% 41%

personal circumstances

• Concerned about privacy 6% 7%

• Interested respondents are willing to provide:

Arl Residents All VA

• Email address 63% 55%

• Phone number 27% 26%

• Postal address 17% 16%

• None of these 14% 25%

VA Statewide

Uninterested

n = 4,133

Interested

n = 2,322

Arlington

Residents

Uninterested

n = 386

Interested

n = 166

Internet Ridematch

Q104b. For what reasons would you not be interested in using this service?

Q104c. Would you be willing to provide any of the following information on this website for

other commuters to use to contact you…?

Only top

three

responses

are shown


31%

8%

21%

3%

37%

32%

6%

13%

3%

47%

19%

13%

22%

12%

35%

0% 20% 40% 60% 80% 100%

5 - Very willing

4

3

2

1 - Not at all willing

Arlington Residents

Arlington Employees

VA Statewide

More Than a Third of Arlington Commuters Who Do Not Carpool or Vanpool Said They Would Be Willing to Try Carpool or Vanpool to Receive

“Frequent Flyer” Type Reward Points

Commuters

whose primary

mode is not

carpooling or

vanpooling

VA Statewide

n = 3,811

Arlington

Residents

n = 82

Arlington

Employees

n = 75

Excludes those


know”

“4” and “5”

Arlington Residents - 39%

Arlington Employees – 38%

Q104f. Suppose commuters who carpool or vanpool to work could receive a financial reward or

incentive for each day they rode to work with other people. How willing would you be to

carpool or vanpool to work <at least occasionally, more often> to receive these points?


Goal:


Rideshare

Infrastructure

Telework

OpportunityCommuter

Mindset

Societal

Awareness &

Support

Market

Need

Employer

Support &

Involvement



Employer support is an essential element of a regional or

local TDM program. It can play the “retail” function that

complements and extends the TDM agency’s “wholesale” function. An employers’ support also can

encourage commuters’ choice of non drive-alone

options by creating a work environment in which these

modes are welcomed.

Employer

Support &

Involvement

Note: This section presents results for commuters who work in Arlington County. The

section derives data from two sources. Comparisons to other Virginia jurisdictions draw

data from the expanded VASOC dataset, including workers who travel from Virginia

regions outside the Metro DC region. It is the most complete picture of employees

commuting to Arlington. Comparisons between Arlington and other Metro DC jurisdictions

includes only data for residents of the 11-county MWCOG SOC survey region. These data

were used to make an equivalent comparison with other Metro DC jurisdictions.


68% of commuters who work in Arlington said their

employers offered one or more TDM services

VASOC

expanded data

Arlington

Employees

n = 458

Q89/92/93/94/95/96/97. Next, please tell me if your employer makes any of the following

commute services or benefits available to you. [Read list of services]

- Transit/vanpool subsidy 52%

- Commute information 32%

- Preferential parking for carpools 19%

- Bike/walk facilities/programs 18%

- Guaranteed Ride Home 8%

- Parking discounts for carpools 5%

- Carpool subsidy 5%

Note: This question reflects commuters’ perceptions. These perceptions may not represent the actual incidence of these TDM

benefits and services in Arlington.


68%

52%

52%

43%

41%

41%

39%

39%

38%

38%

36%

35%

43%

42%

0% 20% 40% 60% 80% 100%

Arlington

Northern Virginia

Charlottesville

VA Statewide

Culpeper

Roanoke

Northern Neck

Hampton Roads

Fredericksburg

Richmond

Front Royal

Middle Peninsula

Feeder

Non-served

Commuters Who Work in Arlington Are

More Likely than those in Other Virginia Regions

to Say their Employers Provide Commute Services



WORK REGIONS

Arlington

n = 458

Northern Virginia

n = 3,063

(includes

Arlington)

Charlottesville

n = 254

Northern Neck

n = 152

Feeder

n = 305

Non-served

n = 255

Culpeper

n = 167

Hampton Roads

n = 616

Fredericksburg

n = 337

Richmond

n = 562

Front Royal

n = 190

Middle Peninsula

n = 113

VASOC

expanded data


71%

68%

56%

53%

51%

48%

40%

37%

33%

31%

30%

26%

0% 20% 40% 60% 80% 100%

Arlington


Montgomery

Metro DC

Alexandria

Prince George's

Fairfax

Loudoun

Charles

Frederick

Prince William

Calvert

Arlington Employees Topped all Other Metro DC

Region Commuters in their Access to Employer-

Provided Commute Services

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 312

Arlington

n = 420

Calvert

n = 198

Charles

n = 232

District of

Columbia

n = 1,767

Fairfax

n = 995

Frederick

n = 314

Loudoun

n = 306

Montgomery

n = 629

Prince George’s

n = 481

Prince William

n = 185

Metro DC

n = 6,181

Data from

MWCOG SOC

survey only




58%

53%

33%

32%

32%

20%

20%

9%

8%

5%

5%

4%

0% 20% 40% 60% 80% 100%

Arlington


Metro DC

Montgomery

Alexandria

Prince George's

Fairfax

Loudoun

Prince William

Charles

Calvert

Frederick

Arlington Employees were Particularly Likely to

Note the Access to Transit Subsidies Offered by

their Employers

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 312

Arlington

n = 420

Calvert

n = 198

Charles

n = 232

District of

Columbia

n = 1,767

Fairfax

n = 995

Frederick

n = 314

Loudoun

n = 306

Montgomery

n = 629

Prince George’s

n = 481

Prince William

n = 185

Metro DC

n = 6,181

Data from

MWCOG SOC

survey only


commute services or benefits available to you. [Metrochek, SmartBenefit, other transit subsidy]


23%

22%

18%

17%

15%

14%

13%

12%

12%

5%

5%

5%

0% 20% 40% 60% 80% 100%


Montgomery

Arlington

Metro DC

Alexandria

Prince George's

Fairfax

Frederick

Prince William

Loudoun

Calvert

Charles

Arlington Employees also Noted High Access to

Bicycle Information and Services Offered by their

Employers

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 312

Arlington

n = 420

Calvert

n = 198

Charles

n = 232

District of

Columbia

n = 1,767

Fairfax

n = 995

Frederick

n = 314

Loudoun

n = 306

Montgomery

n = 629

Prince George’s

n = 481

Prince William

n = 185

Metro DC

n = 6,181

Data from

MWCOG SOC

survey only


commute services or benefits available to you. [Services or information for bicycling]


33% of commuters working in Arlington County

reported using one or more employer-provided

services/benefits

- 21% subsidy

- 12% information on commute options

- 5% preferential parking

- 3% bike/walk programs/facilities

- 2% parking discounts for car/vanpools

- 2% GRH

- 1% Car/vanpool subsidy

Q89a/92a/93a/94a/95a/96b/97a. Have you used [Read list of services]

MWCOG data

only

Work in

Arlington

n = 411

Live in

Arlington

n = 552

Percentages

based to

total

respondents

who work

outside the

home

35% of commuters who live in Arlington use employer-

provided services/benefits.


36%

24%

18%

17%

14%

12%

12%

12%

11%

11%

10%

17%

17%

0% 20% 40% 60% 80% 100%

Arlington

Northern Virginia

Charlottesville

VA Statewide

Richmond

Hampton Roads

Middle Peninsula

Northern Neck

Front Royal

Culpeper

Fredericksburg

Feeder

Unserved

Commuters who Work in Arlington are Most Likely

of all Virginia Regions to Use Employer-provided

TDM Services

WORK REGIONS

Arlington

n = 361

Northern Virginia

n = 3,063

(includes

Arlington)

Charlottesville n

= 254

Northern Neck

n = 152

Feeder

n = 305

Non-served

n = 255

Culpeper

n = 167

Hampton Roads

n = 616

Fredericksburg

n = 337

Richmond

n = 590

Front Royal

n = 190

Middle Peninsula

n = 113

VASOC

expanded data



39%

35%

26%

25%

23%

18%

13%

13%

12%

12%

10%

9%

0% 20% 40% 60% 80% 100%


Arlington

Alexandria

Metro DC

Montgomery

Prince George's

Fairfax

Charles

Frederick

Calvert

Prince William

Loudoun

Arlington Employees was Second only to DC

Among all Other Metro DC Region Commuters in

their Use of Employer-Provided Commute Services

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 312

Arlington

n = 420

Calvert

n = 198

Charles

n = 232

District of

Columbia

n = 1,767

Fairfax

n = 995

Frederick

n = 314

Loudoun

n = 306

Montgomery

n = 629

Prince George’s

n = 481

Prince William

n = 185

Metro DC

n = 6,181

Data from

MWCOG SOC

survey



29%

55%

45%

71%

0%

20%

40%

60%

80%

100%

Drive alone Alternative Modes

Services not offered Services offered

Those Who Work in Arlington And Had Employer-

Provided Commuter Benefits Were Less Likely To Drive

Alone and More Likely to Use Alternative Modes

Q15. Primary mode defined as mode used most often vs..

Q89/92/93/94/95/96/97. Please tell me if your employer makes any of the following commute

services or benefits available to you – Information, parking discounts, special parking spaces,

subsidies, cash payments, bike/walk facilities, guaranteed ride home?

Arlington

Employees

Services

n = 291

No Services

n = 121

Data from

MWCOG SOC

survey

Services include:

• Parking discounts

• Preferential parking spaces

• Transit, CP/VP subsidies

• Bike/walk facilities

• Guaranteed Ride Home

• Commute information


52% of commuters working in Arlington

reported that they have free parking at work

‐ 48% had free on-site parking

‐ 4% had free off-site parking

‐ 11% employee had to pay all or part of cost of

parking

VA Statewide

n = 6,488

Arlington

Employees

n = 452

Free on-site or

off-site parking

available at

work

VA Statewide

Average - 85%

Q90. What about free on-site parking? Does your employer make that available to all

employees at your worksite?

Q91. Does your employer pay part of your parking cost or do you have to pay the entire cost if

you drive to work?


38%

52%

64%

68%

81%

84%

86%

91%

91%

91%

91%

92%

0% 20% 40% 60% 80% 100%


Arlington

Alexandria

Metro DC

Montgomery

Prince George's

Charles

Fairfax

Prince William

Loudoun

Frederick

Calvert

Arlington Employees were Less Likely than Most

Metro DC Commuters to Have Free Parking at

Work

Region Residents

Excludes self-

employed and

Work-at-home

Alexandria

n = 312

Arlington

n = 420

Calvert

n = 198

Charles

n = 232

District of

Columbia

n = 1,767

Fairfax

n = 995

Frederick

n = 314

Loudoun

n = 306

Montgomery

n = 629

Prince George’s

n = 481

Prince William

n = 185

Metro DC

n = 6,181

Data from

MWCOG SOC

survey only


commute services or benefits available to you. [Services or information for bicycling]


68%

32%

50% 50%

0%

20%

40%

60%

80%

100%

Drive alone Alternative Modes

Free parking No free parking

Among Commuters who Work in Arlington, the

Drive Alone Rate Is Lower When Parking Is NOT

Free

Q90. Does employer offer free parking.

Q91. Does your employer pay part of your parking cost or do you have to pay the entire cost if you

drive to work?

Values

represent the

proportion of

commuters

who have to

pay to park

and those who

do not

(including free

off-site

parking), by

commute

mode.

Arlington

Employees

Free Parking

n = 224

No Free Parking

n = 189

Data from

MWCOG SOC

survey only


Key Finding:68% of commuters who work in Arlington said that they have TDM services or benefits available at work, and

33% have used those services. Drive alone rates are

significantly lower among those having employer

services. Only about half of commuters who work in

Arlington report having free parking at work, considerably lower than the VA statewide average.

Drive alone rates also were lower when parking was

not free.

Strategic Implication: Employer-provided TDM services are a necessary part

of reducing drive alone rates. Efforts to discourage the availability of free parking also should be

undertaken, to remove this incentive to drive alone.


Goal:


Rideshare

Infrastructure

Telework

OpportunityCommuter

Mindset

Societal

Awareness &

Support

Market

Need

Employer

Support &

Involvement



VA Statewide

n = 6,588

Arlington

Residents

n = 561


have a telework program available at work

- 24% Formal Program, 26% Informal Program

22% Telework at Least Occasionally

Q13. Telecommuters are defined as “wage and salary employees who at least occasionally

work at home or at a telework or satellite center during an entire work day instead of

travelling to their regular workplace.” Based on this definition, are you a telecommuter?

Q13a./ Q14d. Does your employer have a formal telecommuting program at your workplace

or (do you/permit employees to) telecommute under an informal arrangement between you

and your supervisor?

VA Statewide

Averages

Formal program

11%

Informal

arrangement

17%

Telework

Occasionally

12%

“At least

occasionally”

was defined

by the

respondent.

To qualify as

“telework”

the

employee

had to

telework the

entire day.


24%

22%

17%

17%

17%

12%

11%

13%

8%

8%

7%

26%

23%

26%

25%

15%

14%

14%

11%

12%

7%

7%

4%

7%

19%

20%

19%

17%

0% 20% 40% 60% 80% 100%

Arlington

Alexandria

Fairfax

Loudoun

Prince William

Richmond

VA Statewide

Fredericksburg

Charlottesville


Hampton Roads

Rural Markets

Feeder

Non-served

Formal program

Informal program

Arlington Resident Commuters Are the Most Likely

of All Virginia Commuters to Say that Their

Employer Offers Telework

Q13a./ Q14d. Does your employer have a formal telecommuting program at your workplace or

(do you/permit employees to) telecommute under an informal arrangement between you and

your supervisor?

Note: Telework!VA is

currently focused on

Northern Virginia.

Richmond has also

been aggressively

promoting

teleworking.

45%

28%

27%

22%

21%

41%

18%

16%

14%

38%

28%

32%

50%

41%

Region Residents

VA Statewide

n = 6,588

Arlington

n = 561

Alexandria

n = 560

Fairfax

n = 543

Loudoun

n = 561

Prince William

n = 573

Charlottesville

n = 263

Fredericksburg

n = 568

Richmond

n = 603

Hampton Roads

n = 585

NoVA Service

n = 567

Rural Markets

n = 632

Feeder

n = 283

Non-served

n = 289


23%

22%

22%

17%

16%

15%

13%

12%

10%

9%

7%

6%

7%

3%

0% 20% 40% 60% 80% 100%

Loudoun

Fairfax

Arlington

Alexandria

Charlottesville

Prince William

Richmond

VA Statewide

Fredericksburg


Hampton Roads

Rural Markets

Feeder

Non-served

Arlington Resident Commuters Are More Likely to

Telework than Are Residents of Most Other Areas

in Virginia

Q13. Telecommuters are defined as “wage and salary employees who at least occasionally work

at home or at a telework or satellite center during an entire work day instead of traveling to their

regular workplace.” Based on this definition, are you a telecommuter?

Region Residents

Base excludes self-

employed work at

home full-time

VA Statewide

n = 6,588

Arlington

n = 561

Alexandria

n = 560

Fairfax

n = 543

Loudoun

n = 561

Prince William

n = 573

Charlottesville

n = 263

Fredericksburg

n = 568

Richmond

n = 603

Hampton Roads

n = 585

NoVA Service

n = 567

Rural Markets

n = 632

Feeder

n = 283

Non-served

n = 289

Respondent

teleworks at least

occasionally


But Arlington Resident Teleworkers Telework Less Frequently than Those in Other Regions

70%64%

62%

62%

61%

60%

59%

58%

57%

54%

51%

43%

70%

78%

0% 20% 40% 60% 80% 100%

*Rural Markets

*Fredericksburg

Fairfax

*Hampton Roads

*NoVA Service Markets

VA Statewide

Loudoun

*Richmond

*Charlottesville

Alexandria

Prince William

Arlington

*Feeder

*Non-served

Q14. How often do you usually telecommute?

Proportions indicate those who say they Telework 1+ days a week

Region Resident

Teleworkers

*SOME SMALL

SAMPLE SIZES

Arlington

n = 127

Alexandria

n = 107

Fairfax

n = 122

Loudoun

n = 131

Prince William

n = 84

*Charlottesville

n = 42

*Fredericksburg

n = 59

*Richmond

n = 77

*Hampton Roads

n = 42

*NoVA Service

n = 52

*Rural Markets

n = 48

*Feeder

n = 20

*Non-served

n = 9


23%

23%

22%

22%

20%

20%

17%

15%

14%

14%

13%

13%

0% 20% 40% 60% 80% 100%

Loudoun

Montgomery

Fairfax

Arlington

Frederick

Metro DC

Alexandria

Prince William

Calvert

Charles

Prince George's


Arlington Residents Teleworked at a Rate Higher

than the Average for the Metro DC Region

Region Residents

Excludes self-

employed and

Work-at-home

Arlington

n = 561

Alexandria

n = 560

Calvert

n =551

Charles

n =575

District of

Columbia

n =538

Fairfax

n = 543

Frederick

n = 563

Loudoun

n = 561

Montgomery

n = 545

Prince George’s

n =568

Prince William

n = 573

Metro DC

n = 6,168

Q13. Telecommuters are defined as “wage and salary employees who at least occasionally work

at home or at a telework or satellite center during an entire work day instead of traveling to their

regular workplace.” Based on this definition, are you a telecommuter?

Respondent

teleworks at least

occasionally


7%5%

5%

4%

4%

4%

3%

3%

3%

3%

3%

2%

2%

0%

1%

0% 20% 40% 60% 80% 100%

Fairfax

Loudoun

Charlottesville

Arlington

Fredericksburg

Metro DC

Alexandria

Richmond

VA Statewide

Prince William

Rural Markets


Hampton Roads

Feeder

Non-served


Reported that They Primarily Telework; No

Area Had More than 7%

Q15. Now thinking about LAST week, how did you get to work each day.

Region

Residents

(Excludes self-

employed, work-

at-home)

Arlington

n = 561

Alexandria

n = 560

Fairfax

n = 543

Loudoun

n = 561

Prince William

n = 573

Charlottesville

n = 263

Fredericksburg

n = 568

Richmond

n = 603

Hampton Roads

n = 585

NoVA Service

n = 567

Rural Markets

n = 632

Metro DC

n = 6,168

Feeder

n = 283

Non-served

n = 289

Metro DC

n = 6,181

VASOC

expanded survey

Primary telework

means the commuter teleworks most of

his/her work days


Arlington

Employees

n = 466

VASOC

expanded data

49% of Commuters who work in Arlington

have a telework program available at work

- 20% Formal Program, 26% Informal Program

20% Telework at Least Occasionally

Q13. Telecommuters are defined as “wage and salary employees who at least occasionally

work at home or at a telework or satellite center during an entire work day instead of travelling

to their regular workplace.” Based on this definition, are you a telecommuter?



your supervisor?

“At least

occasionally”

was defined

by the

respondent.

To qualify as

“telework”

the employee

had to

telework the

entire day.


21%

22%

21%

23%

20%

19%

15%

12%

13%

12%

10%

28%

26%

25%

21%

21%

23%

16%

13%

12%6%

20%

23%

23%

0% 20% 40% 60% 80% 100%

Arlington


Fairfax

Montgomery

Metro DC

Alexandria

Prince George's

Frederick

Loudoun

Prince William

Charles

Calvert

Formal program

Informal program

Commuters who Work in Arlington Are the Most

Likely of all Metro DC Commuters to Say that

Their Employer Offers Telework



your supervisor?

46%

35%

33%

28%

23%

44%

18%

43%

36%

42%

48%

49%

Excludes self-

employed and

Work-at-home

Arlington

n = 561

Alexandria

n = 560

Calvert

n =551

Charles

n =575

District of

Columbia

n =538

Fairfax

n = 543

Frederick

n = 563

Loudoun

n = 561

Montgomery

n = 545

Prince George’s

n =568

Prince William

n = 573

Metro DC

n = 6,168

Data from

MWCOG Survey

only


Arlington Resident Teleworkers Tend to Telework

Less Often than Those Who Work in Arlington

Teleworkers

VA Statewide

n = 920

Arlington

Residents

n = 127

Arlington

Employees

n = 98

19%

25%

28%

26%

20%

32%

27%

20%

28%

33%

22%

18%

0% 20% 40% 60% 80% 100%

3 or more days a

week

1-2 days a week

1-3 days a month

Less than 1 day a

month

Arlington Residents

Arlington Employees

VA Statewide

Q14. How often do you usually telecommute?

Telework 1+ days a week:

Arlington Residents = 44%Arlington Employees = 52%VA Statewide = 60%


24%

18%

15%

12%

11%

10%

8%

6%

6%

5%

13%

20%

12%

13%

11%

9%

5%

8%

3%

4%

0% 20% 40% 60% 80% 100%

Personal circumstances

New option that became available

Get more work done

Convenient

Save time

Stay with family or children

Initiated request on my own

Changed jobs / works hours

Avoid congestion

Quiet, uninterrupted

Arlington Residents

VA Statewide

Arlington Resident Teleworkers Adopted that

Mode for a Variety of Reasons – including Personal

Circumstances, Availability, and Productivity

Q40. Why did you start to telecommute?

Most

frequently

mentioned

responses

are shown.

Teleworkers

VA Statewide

n = 921

Arlington

Residents

n = 127


Most Arlington Teleworkers Learned About

Telework from their Employers, But a Third of

Residents and More Than a Quarter of Those Who

Work in Arlington Initiated it on Their Own

Q42. How did you find out about telecommuting?

Teleworkers

VA Statewide

n = 921

Arlington

Residents

n = 127

Arlington

Employees

n = 98

44%

33%

11%

52%

27%

11%

55%

26%

11%

0% 20% 40% 60% 80% 100%

Program at

work/employer

Initiated on my own

Word of mouth

Arlington Residents

Arlington Employees

VA Statewide


Arlington

Non-teleworkers who

- Have telework-appropriate “Could” 45%

job responsibilities

Are interested in teleworking “Would” 38%

- Regular 8%

- - Occasional 30%

An Additional 38% of Arlington Resident

Commuters “Could and Would” Telework If

Offered the Opportunity

VA Statewide

n = 5,668

Arlington

Residents

n = 434

Q14e. Would your job responsibilities allow you to work at a location other than your main

work place at least occasionally?

Q14f. Would you be interested in telecommuting on an occasional or regular basis?

Percentages

based to total

respondents

VA Statewide

Average

“Could” 31%

“Would” 23%


VASOC Q14e. Would your job responsibilities allow you to work at a location other than your

main work place at least occasionally?

VASOC Q14f. Would you be interested in telecommuting on an occasional or regular basis?

Arlington has the Highest Percentage of

Commuters who “Could and Would Telework” of

All Regions; But Arlington Teleworkers Prefer to

Telework Occasionally

36%

36%

33%

29%

28%

27%

27%

24%

24%

18%

15%

15%

12%

37%

38%

21%

Region Residents

who do not

already telework

Percentages

based to total

respondents

VA Statewide

n = 5,668

Arlington

n = 434

Alexandria

n = 453

Fairfax

n = 421

Loudoun

n = 430

Prince William

n = 489

Charlottesville

n = 221

Fredericksburg

n = 509

Richmond

n = 526

Hampton Roads

n = 543

NoVA Service

n = 515

Rural Markets

n = 584

Suburban MD

n = XXX

Metro DC

n = XXX

Feeder

n = 263

Non-served

n = 280


Arlington

Non-teleworkers who

- Have telework-appropriate “Could” 43%

job responsibilities

Are interested in teleworking “Would” 43%

- Regular 18%

- - Occasional 25%

43% of Commuters Who Work in Arlington “Could

and Would” Telework If Offered the Opportunity

Arlington

Employees

n = 368

Q14e. Would your job responsibilities allow you to work at a location other than your

main work place at least occasionally?

Q14f. Would you be interested in telecommuting on an occasional or regular basis?

Percentages

based on total respondents


Key Finding:

22% of Arlington resident commuters are currently

teleworking, at least occasionally. An additional 38% of

Arlington resident commuters “could and would” telework if

allowed to do so by their employers. This was the highest

percentage in the state of telework potential among

residents. An even higher share of commuters who work in

Arlington say they could and would telework. However,

Arlington has the lowest percentage of people who

telework at least one day a week. So while many are

teleworking, they are not doing so very frequently.


Rather than looking at increasing the incidence of telework,

it may be useful to first increase the frequency of those who

are already doing so by determining and addressing the

reasons they are not teleworking more frequently.


Goal:


Rideshare

Infrastructure

Telework

OpportunityCommuter

Mindset

Societal

Awareness &

Support

Market

Need

Employer

Support &

Involvement



69%

15%

13%

0%

3%

71%

14%

8%

2%

6%

0% 20% 40% 60% 80% 100%

5 -- Very important

4

3

2

1 -- Not at all

important

Drive alone

Ridesharers

Both Ridesharers and Those Driving Alone

Among Arlington Residents Said It Is

Important to Invest in Transit/TDM

Arlington

Residents

CAUTION SMALL

SAMPLE SIZES

Drive Alone

n = 53

Ridesharer

n = 36

Excludes those

who said “don’t

know.”

Question only

asked of

callback

participants

Q56n. How important to you is it that Virginia invests in programs to support (these transportation

options) and make them more available to commuters?

Q56r. How important to you is it that Virginia invests in programs to support carpooling,

vanpooling and riding the bus and make these transportation options more available to

commuters?

84% Drive alone85% Ridesharers

VA Statewide

Average -

Top 2 Box

(those who

answered “4” or

“5”)

Ridesharers

84%

Drive Alone

81%


32%

18%

16%

12%

5%

4%

0% 20% 40% 60% 80% 100%

Reduces

congestion

Good to have

Helps environment

Benefits society

Saves gas

Helps those without

a car

Drive Alone

Arlington Residents who Drive Alone Supported

Investment in Ridesharing for a Variety of Reasons

– Especially Because It Helps Reduce Congestion

Arlington

Residents

Drive alone

n = 53

Q56n. Even though you might not carpool, vanpool or ride the bus, how important to you is it

that Virginia invests in programs to support these transportation options and make them more

available to commuters? VASOC Q56o. Why do you say that?

VA Statewide

Averages

Reduces

congestion -

22%

Good to have –

13%

Helps

environment –

16%

Benefits society

– 2%

Saves gas – 6%

Helps those

without car –

16%

Most

frequently

mentioned

responses are

shown.


40%

21%

14%

8%

6%

4%

4%

4%

4%

0% 20% 40% 60% 80% 100%

Reduces congestion

Good to have

Helps environment

Growth in area

Social opportunity

Important/good idea

Encourages transit use

Benefits society

Should be individual's responsibility

Ridesharers

Q56r. How important to you is it that Virginia invests in programs to support carpooling,

vanpooling and riding the bus and make these transportation options more available to

commuters?

Q56s. Why do you say that?

Arlington Residents who used Alternative

Modes also Cited Reduced Congestion as a

Reason for VA to Invest in Rideshare Support

Arlington

Residents

Ridesharers

n = 36

CAUTION SMALL

SAMPLE SIZE

VA Statewide Averages

Reduces

congestion - 23%

Good to have -10%

Helps environment – 17%

Growth in area –3%

Social Opportunity – 1%

Important – 12%

Encourages transit use – 3%

Benefits society –3%

Individual

responsibility -<1%


46%

30%

22%

14%

12%

11%

9%

74%

13%

25%

20%

4%

10%

3%

0% 20% 40% 60% 80% 100%

Save money/gas

Avoid stress/traffic

Help environment

Have companionship

Arrive on time

Use time productively

No benefits

Arlington

VA Statewide

Arlington Residents Noted Saving Money/Gas,

Avoiding Stress/Traffic as Personal Benefits of

Ridesharing

Q56f. What personal benefits do you think people who rideshare receive from using this

type of transportation (ridesharing - carpool, vanpool, bus or train)?

Asked of entire

sample of

respondents who

were asked

benefits

questions (but

only callback

respondents in

Arlington)

Arlington

Residents

n = 89

VA Statewide

n = 3530

Most

frequently

mentioned

responses are

shown.


79%

35%

8%

4%

4%

54%

23%

25%

7%

0%

0% 20% 40% 60% 80% 100%

Less congestion

Cleaner environment

No benefits

Save energy

Sense of community

Arlington

Statewide

Those Who Drive Alone Tended to Believe That

They Benefited from Reduced Congestion When

Others Rideshare; Thus TDM Efforts Are Viewed as

a Good Use of Taxpayer Money

Asked only of

those driving

alone (but only

callback

respondents in

Arlington)

CAUTION SMALL

SAMPLE SIZE

Arlington

Residents

n = 53

VA Statewide

n = 3029

Q56q. Do you feel there are any ways you benefit because other people rideshare?

Most

frequently

mentioned

responses are

shown.


57%

54%

19%

15%

52%

60%

9%

17%

0% 20% 40% 60% 80% 100%

Less traffic, less

congestion

Reduce air pollution,

cleaner environment

Reduce greenhouse

gases

Save energyArlington

VA Statewide

Reduced Pollution and Congestion Were Most

Often Cited as Societal Benefits of Ridesharing by

Arlington Residents and Commuters Statewide

Q56g. How do you think society benefits from ridesharing? That is, what benefit does a

community or region receive when people rideshare?

Most

frequently

mentioned

responses

are shown.

Asked of entire

sample of

respondents

who were asked

benefits

questions (but

only callback

respondents in

Arlington)

Arlington

Residents

n = 89

VA Statewide

n = 3530


As Gas Prices Fluctuate, So Might the Appeal

of Alternative Transportation Modes

Source: AAA and Oil Price Information Service

Gas prices at the time of this study

were between $2.50 and

$3.00 per gallon

(Virginia average for one gallon

of self-serve

regular gasoline).


Key Finding:

As is true across Virginia, residents commuters in Arlington view

the personal benefits of ridesharing slightly differently than the

societal benefits. On a personal basis, ridesharers believe a

benefit of ridesharing is saving money and gas, and those

driving alone say the personal benefit is most likely related to

reducing congestion. Reducing pollution is a perceived

societal benefit of ridesharing in addition to decreasing traffic

and congestion.


The perceived personal benefits of ridesharing may provide

the most persuasive messages about ridesharing. Explore the

development of messages related to personal benefits,

including less traffic and congestion and saving gas and

money. Explore how these ideas can be integrated with the

criteria that drive mode choices: time to get to work/home

and dependability as well as safety and flexibility.


Key Finding:

85% of ridesharers and 84% of those driving alone

among Arlington residents support investment, in

terms of tax dollars, in transit/TDM. Commuters

recognize personal and societal benefits of

ridesharing regardless of their mode choice.


There appears to be some market receptivity to

transit/TDM in Arlington. Even if they don’t adopt those alternatives immediately, Arlington resident

commuters should be receptive to new Transit/TDM

initiatives.


Broad TDM

Recommendations

for the

Arlington

Market


Important Perspective

Following are recommendations on how to help

advance alternatives to the drive alone commute in

Arlington County. These recommendations are based

solely on the data gathered for the 2007 State of the

Commute Study. Insights and related

recommendations are not meant to supersede local

market knowledge and experience, but rather

contribute to the local marketing efforts.


1.Transit is terrific in Arlington, but still only part of the

equation. Transit in Arlington is the dominant

alternative mode option. Services such as

ridematching and Guaranteed Ride Home and

infrastructure such as Park & Ride lots and HOV lanes should be included in Arlington’s well-rounded

offering services to encourage carpooling and

vanpooling.


Awareness

Familiarity

Favorability

Trial/Use

2.Branding is crucial for ACCS right now. Arlington is a prime

market for alternative transportation, but commuters need

help to convert. It is especially important in an area where

market forces make alternative commute modes

attractive, that consumers know where to go to find

information. Increasing awareness and having a clear

message and call to action are paramount to achieving

these goals.


3.Commuters in Arlington are exposed to

transportation advertising from numerous sources.

Acknowledging this and working with those partners

will give you more bang for your buck, since you are

all working toward the same goal – reduced VMT.


4.Continuous marketing is important. Commuters make

decisions about mode choice when their personal

travel needs and opportunities change, thus the need

to encourage commuters to consider alternate modes

is constant. To convert drive alone commuters to

alternate transportation users, messages should focus

on what matters most to commuters: efficiency (what

time they get to and from work), dependability, safety,

and flexibility. Currently, concern for the environment is

not the primary reason commuters try ridesharing.


5.Rather than looking at increasing the incidence of

telework, it may be useful to first increase the

frequency of those who are already doing so by

determining and addressing the reasons they are

not teleworking more frequently.


Thank You

2007 State of the Commute Study: Arlington …1105am3mju9f3st1xn20q6ek-wpengine.netdna-ssl.com/wp...4 Southeastern Institute of Research Report Focus 1. Organize and share Arlington-related

Documents