About The Program Emotional Intelligence is the capacity to recognise and effectively manage emotions in ourselves and with others. Emotional Intelligence increases our ability to make good decisions, build relationships, deal with stress, and cope with change. Emotional Intelligence is now recognized as an important aspect of management, leadership and teamwork as competencies owing their origin to emotional states are at least as important as technical abilities. Being “emotionally intelligent” means using emotional data effectively – and research shows this blending of thinking plus feeling drives effective decision-making, engagement, and superior collaboration. These learnable and measurable skills of emotional intelligence are central to personal and professional success. In order to navigate today’s turbulent marketplace, new level of awareness and relationship management are required. With this course, you will be able to identify and model the competencies and underlying behaviors of an emotionally intelligent leader. Using a variety of practical exercises, participant will learn an actionable, practical, simple process that facilitates performance and generate more successful outcomes in the workplace. Participants will learn to… Understand and use a framework for emotional intelligence in work and life. Introduction to and the practice of 8 core competencies of Emotional Intelligence. Increase self awareness with an EQ self- assessment. Create positive change by increasing emotional intelligence. Identify strengths & development opportunities to improve leadership effectiveness, self motivation and team performance. Be able to acknowledge and empathize with others to enhance relationships & collaboration. Be able to handle difficult interpersonal issue more confidently. Gain insight into the emotional drivers of behaviour. 2 Day Training Program www.ideapro-logix.com.my Time : 9.00 am to 5.00 pm EQ Mastery HRDF Claimable Under SBL Scheme for Success & Higher Productivity Emotions Drive People. People Drive Performance. Inclusive of Buffet Lunch @ Sheraton Hotel, PJ Date : 4 - 5 July | ideapro Training Centre, Pinnacle Petaling Jaya
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2 Day Training Program Mastery Mastery 2019.pdf · performance. Be able to ... Emotions Drive People. People Drive Performance. Inclusive of Buffet Lunch @ Sheraton Hotel, PJ 4 Date
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Transcript
About The Program
Emotional Intelligence is the capacity to
recognise and effectively manage emotions in
ourselves and with others. Emotional Intelligence
increases our ability to make good decisions, build
relationships, deal with stress, and cope with
change. Emotional Intelligence is now recognized
as an important aspect of management, leadership
and teamwork as competencies owing their origin
to emotional states are at least as important as
technical abilities.
Being “emotionally intelligent” means using
emotional data effectively – and research shows
this blending of thinking plus feeling drives effective
decision-making, engagement, and superior
collaboration. These learnable and measurable
skills of emotional intelligence are central to
personal and professional success.
In order to navigate today’s turbulent marketplace,
new level of awareness and relationship
management are required. With this course, you
will be able to identify and model the competencies
and underlying behaviors of an emotionally
intelligent leader.
Using a variety of practical exercises, participant
will learn an actionable, practical, simple process
that facilitates performance and generate more successful outcomes in the workplace.
Buffet Lunch, Tea-Breaks & Certificate of Attendance )
EARLY BIRD Discount RM 2450 / participant for
registration and payment received 2 weeks before course date.
Venue : _____________________________
Date : ___________________________
Time : 9.00 am – 5.00 pm
Trainer’s Profile
Joanne Chiang PH, CCMP, CEQ is an industry specialist in the areas of corporate sales, administrative, human resources and management. She has 20 years of working experience that comes from diversified industries which include consumer retail chain store, semiconductors, customer service, insurance, manufacturing, multi-level marketing, property development, and international trading.
Joanne Chiang PH is currently a RPL Master Assessor, a Certified Coach & Mentor Professional and a Certified PSMB Trainer (Ref TTT/3741). She is also a Certified Emotional Intelligence ( EQ ) practitioner specialised in motivation, customer relationships, administrative office management, & sales management. Her wealthy working experience with various multinational companies which includes American, Japanese, German & Chinese has made her to be truly versatile and adaptable person in the corporate world.
She has excellent communication skills & speak with total confidence. Her enthuthiasistic energy & unique style in training that focus on practical approach (non theory based) combined with heartfelt compassion and result driven mentality always command high rating score and continual praise from her audience.