1Y0-A20

Citrix 1Y0-A20 Exam QUESTION NO: 1 Scenario: A XenApp administrator must recommend a database option for the new XenApp 6.5 data store. The new farm will have more than 100 XenApp servers and 500 published resources, support more than 5,000 concurrent users and have two zones separated by a WAN connection. Which two database options should be administrator recommend? (Choose two.)

A. IBM DB2 9.7 B. Oracle Enterprise 1.1 C. Microsoft SQL Server 2008 D. Microsoft SQL Server Express 2008 Answer: B,D Reference: http://support.citrix.com/proddocs/topic/xenapp65-w2k8/ps-system-requirementsw2k8-xa65.html (topic: data store database)

QUESTION NO: 2 Scenario: The administrator of a small XenApp server farm has configured end-to-end encryption between the XenApp servers and user devices by setting up Access Gateway VPX. Session Reliability is enabled in the farm with default settings. Over which port will published applications be delivered?

A. 80 B. 443 C. 1494 D. 2598 Answer: D Explanation:

QUESTION NO: 3 Scenario: The administrator of a XenApp Enterprise Edition server farm is configuration Single Sign-on for the users of the farm. The Citrix license server was installed with the default vendor daemon and console Web port numbers, but NOT the default license server port number. "Pass Any Exam. Any Time." - 100% Guarantee 2

Citrix 1Y0-A20 Exam Of the port numbers that are in use in the XenApp server farm, which one should the administrator specify for the license server during Single Sign-on configuration? A. 443 B. 7279 C. 8082 D. 27009 Answer: D Reference: http://xenapps.blogspot.com/2011/02/network-communication-ports-used-by.html (licensing service)

QUESTION NO: 4 In building out a new XenApp environment, an administrator places the Secure Gateway and Web Interface in the DMZ. What must the administrator do to secure the traffic to the XML Broker?

A. Change the XML traffic port to a non-standard assignment. B. Use the SSL Relay tool to encrypt traffic to the XML Broker in the farm. C. Place the XML Broker in the DMZ and encrypt the traffic between them. D. Use encrypted ICA to communicate between the XML Broker and the Web Interface. Answer: B Reference: http://support.citrix.com/proddocs/topic/xenapp6-w2k8-designing/ps-planningwebinterface-xml-service-v2.html (second last paragraph)

QUESTION NO: 5 An administrator needs to install a XenApp 6.5 server to act as an additional dedicated data collector. After installing XenApp on the new server, the next step is to configure it by enabling the __________.

A. Session-host mode only B. Controller and Session-host modes C. data collector and XML Broker host mode D. data collector and XTE Service host mode

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Citrix 1Y0-A20 Exam Answer: C Explanation:

QUESTION NO: 6 Scenario: An administrator manages a XenApp farm that uses Citrix Provisioning Services to automate the addition of XenApp servers to the farm. The administrator must implement a solution to automate the addition of few servers to the published resources, load evaluators; Citrix polices and load balancing policies. Which two should the administrator configure to meet the requirements of the scenario? (Choose two.)

A. Zones B. Policies C. Worker group D. Load evaluators Answer: A,C Explanation:

QUESTION NO: 7 Which Citrix service should an administrator monitor when troubleshooting issues with Session Reliability?

A. IMA B. XML C. XTE D. MFCom Answer: A Explanation:

QUESTION NO: 8


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Citrix 1Y0-A20 Exam Scenario: An administrator has finished installing the first server in a new farm and is now creating the data store. The farm will consist of five servers and needs to support about 50 users. The company wants this installation to be as cost-effective as possible. What is the best option for a database system that would support this farm effectively?

A. Microsoft Access B. Microsoft SQL Server C. Oracle Database System D. Microsoft SQL Server Express Answer: B Explanation:

QUESTION NO: 9 In order for an administrator to download license from the companys mycitrix.com portal, the administrator must be added _________.

A. as a Citrix Administrator in the AppCenter B. into the contacts for the company in mycitrix.com C. to the Purchasing Active Directory group in the company D. as a Domain Administrator in the companys Active Directory Answer: A Explanation:

QUESTION NO: 10 Scenario: A farm contains six servers with one shared data collector that has a custom load balancing policy to limit the number of connections. An administrator needs to add more users to the farm, which will result in adding on four more servers for a total of 10. As most users in the farm use a CAD application, the administrator understands that resource needs will increase. Which step should the administrator take to maintain farm integrity?

A. Dedicate two new servers as data collectors and set them as Most Preferred in the election "Pass Any Exam. Any Time." - 100% Guarantee 5

Citrix 1Y0-A20 Exam panel. B. Dedicated one new server as the dedicated data collector and the current data collector as its backup. C. Dedicate three new servers as shared data collectors and assign Most Preferred in the election panel. D. Dedicate a new server as a second shared data collector and assign Most Preferred in the election panel. Answer: B Reference: http://sbc.vanbragt.net/mambo/index.php?option=com_content&task=view&id=820&Itemid=245 (last paragraph)

QUESTION NO: 11 Scenario: An administrator is creating a new XenApp farm. The farm will use hosted applications and applications streamed using Microsoft App-V technology. Both Microsoft Windows and Apple OS X computers are in use in the environment. Management requires an automated process to deliver all necessary clients and plug-ins. Which two components should the administrator use to automate the process of delivering and updating client plug-in? (Choose two.)

A. Microsoft Group Policy B. Citrix Receiver Updater C. Citrix Merchandising Server D. Apple Enterprise Management Software Answer: B,C Reference: http://support.citrix.com/servlet/KbServlet/download/20833-102420115/Citrix%20Receiver%20Deployment%20Guide%20v1%2007.pdf (page 4)

QUESTION NO: 12 Scenario: A Citrix administrator manages a XenApp farm with 3,000 users. The users run the same set of applications every day. Users complain that Application B takes a long time to launch after they exit Application A. The administrator is required to implement a solution to speed up application launch. "Pass Any Exam. Any Time." - 100% Guarantee 6

Citrix 1Y0-A20 Exam What should the administrator do in order to ensure that users are able to launch Application B quickly after they exit Application A?

A. Configure Session Linger. B. Set Linger Disconnect Time Interval to 0. C. Set Pre-launch Terminate Time Interval to 0. D. Create a Pre-launch session for Application B. Answer: D Explanation:

QUESTION NO: 13 Scenario: Users working from a remote branch office using XenApp are reporting that Flash content is NOT displayed on an internal web page. Branch office users have NO direct connection to the intranet. Other Internet sites are unaffected. Which two steps could the administrator take to resolve the issue without impacting Flash performance? (Choose two.)

A. Upgrading the Receiver client on the users PC to version 13. B. Create a XenApp policy to enable Flash redirection for remote users. C. Downgrade the version of Internet Explorer on the XenApp server to version 7. D. Enable server-server content fetching policy on the client device using the supplied ADM file. E. Add the URL of the intranet site to a Flash server-side content fetching URL list policy setting. F. Uninstall the Flash player on the XenApp server, and install the 10.1 Flash player or later on the client. Answer: B,E Reference: http://support.citrix.com/proddocs/topic/xendesktop-als/hd-flash-configure-serverad.html

QUESTION NO: 14 Scenario: An administrator needs to prepare a group of XenApp 6.5 servers for a scheduled maintenance window. The servers need to accept connections from users that already have existing sessions but disallow any new connections. The administrator also needs to ensure that the servers remain in maintenance mode after the software updates are performed, which require "Pass Any Exam. Any Time." - 100% Guarantee 7

Citrix 1Y0-A20 Exam multiple restarts. Which setting can the administrator use from the AppCenter?

A. Prohibit logons only B. Drain until next restart C. Allow logons and reconnections D. Prohibit logons until server restart E. Prohibits logons and reconnections Answer: B Explanation:

QUESTION NO: 15 Users of a medical application are complaining of poor quality images when viewing X-ray scans. The administrator should create a XenApp policy to _________.

A. enable image caching B. set the Lossy Compression Level to None C. set the Progressive Compression level to low D. set the Heavyweight Compression level to Disabled Answer: B Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (Topic: 6.5.4.4. Optimizing Display of Image Files, last paragraph)

QUESTION NO: 16 Scenario: A user opens a session to Server A to use a word processing application at 18:00. After 45 minutes of working with the word processing application, the user then launches an email client application, which opens a new session on Server B. Upon review of the environment, the administrator confirms that both applications are published with the same parameters for audio, screen size, color resolution and encryption. Which three possible reasons could have prevented Session Sharing from occurring? (Choose three.)


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Citrix 1Y0-A20 Exam A. The email client application is NOT installed on Server A. B. The email client application is only published from Server B. C. The number of instance of the email client application that can be run is limited. D. Server A is reporting a full load, preventing the email client application from launching. E. Server A and Server B are in different vLAN; the vLAN of Server B has more capacity than the vLAN of Server A. Answer: B,D,E Explanation:

QUESTION NO: 17 XenApp users need to be able to move between client devices and reconnect to both active and disconnected sessions. What action must an administrator take to enable this behavior?

A. Install Web Interlace and XenApp with the default settings. B. Disable Workspace Control on each Web Interface server. C. Configure a XenApp policy to enable the Smooth Roaming feature. D. Ensure that the Web Interface server is in the same domain or forest as the XenApp farm. Answer: C Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (topic: smoothroaming)

QUESTION NO: 18 An application is published to users using the 'Streamed to client' delivery type. Which two plug-in are required and where are they required for this application? (Choose two.)

A. Online plug-in on the client B. Offline plug-in on the client C. Offline plug-in on the XenApp server D. Online plug-in on the XenApp server


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Citrix 1Y0-A20 Exam Answer: A,B Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (Topic: 7.5. Deciding Which Plug-ins to use for application streaming; sub-topic: Streamed to client desktops)

QUESTION NO: 19 Scenario: A company has 10 XenApp servers. The administrator has changes the recovery action of the MS Print Spooler Test of Health Monitoring and Recovery to prohibit logons and connections to the server. Users report printing problems when connecting to three of the XenApp servers. Using Health Monitoring and Recovery to allow additional XenApp servers to be excluded from load balancing, the administrator should change the __________.

A. minimum percent of online servers default value of 5 percent B. maximum percent of offline servers default value of 5 percent C. minimum percent of online servers default value of 10 percent D. maximum percent of offline servers default value of 10 percent Answer: D Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (Topic: 6.7.7 over to the next page, see maximum percent of offline servers)

QUESTION NO: 20 Scenario: A server farm has three policies using the Client IP address and User filters. - Policy A (priority 1) prevents client IP address in the 208.29.80.* range from accessing network and optical drivers. All other settings are disabled. - Policy B (priority 2) prevents client IP address in the 208.29.85.* range from accessing network, client and removable drives. No other settings are configured. - Policy C (priority 3) allows all domain users to access network, client, optical and removable drives. All other settings are disabled. Which drives will be available to a domain user accessing the server farm from a client using the 208.29.85.152 IP address?


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Citrix 1Y0-A20 Exam A. No drives B. Optical drives C. Client and removable drives D. Network, client and removable drives E. Network, client, optical and removable drives Answer: B Explanation:

QUESTION NO: 21 Scenario: A server farm has three policies applied using the User filter. - Policy A (priority 1) denies domain users access to client and removable drives. No other settings are configured. - Policy B (priority 2) allows domain users to access optical drives. No other settings are configured. - Policy C (priority 3) allows domain users to access network, client and removable drives. No other settings are configured. Which drives will be available to a domain user in the environment?

A. No drives B. Network drives C. Network and optical drives D. Network, client and removable drives E. Network, client, removable and optical drives Answer: E Explanation:

QUESTION NO: 22 Scenario: Management requires that video conferencing is implementing on all of the desktops, including video, sound and a webcam, in the three training rooms on the education floor of the corporate building. Quality is of very high importance. The IT department decided to implement video conferencing using XenApp. Multimedia conferencing and Windows Media Redirection have been enabled and configured for the XenApp servers. The latest Citrix Receiver for Windows is installed on all of the desktops.


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Citrix 1Y0-A20 Exam Which three steps should the administrator take to meet the needs of the scenario? (Choose three.)

A. Publish Microsoft Office Premium 2007 in the XenApp farm. B. Publish Microsoft Office Communication 2007 in the XenApp farm. C. Install Microsoft Office Communication Server 2007 on a XenApp server. D. Install one webcam on each desktop and use the manufactures drivers. E. Install one webcam on each desktop and let Windows find the appropriate driver. F. Install Microsoft Office Communication Server 2007 on a server that is NOT running XenApp. Answer: A,C,D Explanation:

QUESTION NO: 23 A Citrix XenApp administrator needs to apply a policy to all users regardless of connection type. Which type of policy should the administrator create?

A. Unfiltered User policy B. Unfiltered Computer policy C. User policy filtered by worker group D. Computer policy filtered by worker group Answer: A Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (Topic: Unfiltered Policies)

QUESTION NO: 24 Scenario: A Citrix administrator manages a XenApp farm and applications are delivered through one Web interface. The administrator is required to apply a policy to all users accessing the XenApp farm through the Web Interface. The administrator should filter the required User policy by ________ .


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Citrix 1Y0-A20 Exam A. User B. Group C. Client Name D. Worker Group Answer: A Explanation:

QUESTION NO: 25 Scenario: A XenApp administrator needs to publish an application that will be streamed to traveling users so they launch the application when they are NOT connected to the network. The administrator also needs to provide the published application over an ICA connection. The user devices have been equipped with the appropriate plug-ins. Which setting should the administrator choose when publishing the application?

A. Streamed to client B. Installed application C. Accessed from a server D. Streamed if possible, otherwise accessed from a server Answer: D Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (Search Streamed if possible, otherwise accessed from a server)

QUESTION NO: 26 Scenario: A XenApp administrator has been tasked with delivering a new application to the traveling sales force. The sales force will require access to applications even when they do NOT have internal or network access. Which three steps are required to ensure that the sales force can access their applications at all times? (Choose three.)

A. Install the office plug-in on the servers. B. Publish the application as streamed to client.


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Citrix 1Y0-A20 Exam C. Install the offline plug-in on the sales force laptops. D. Install the online plug-in on the sales force laptops. E. Publish the application as accessed from a server, streamed to server. F. Publish the application as accessed from a server, installed application. Answer: B,C,D Explanation:

QUESTION NO: 27 Scenario: A company has published a CRM application to the Sales staff. The Sale staff consists of people from different countries, and some of the staff uses a localized version of the operating system. When launching the application the users get the following error. This application is NOT profiled for operating system language Which action can an administrator take to resolve this issue when profiling the streaming application?

A. Use a localized version of the software. B. Add a target for the particular operating system language. C. Use the Select files folders feature in Advanced Installed to copy localized language file into the package. D. Use the Edit registry feature in Advanced Installed to change system locale settings in the registry to match the settings needed. Answer: B Explanation:

QUESTION NO: 28 Scenario: Users in an environment connect to the XenApp farm Linux based thin clients. They reported that they are NOT able to access the computer-based training course hosted on the XenApp server in the Microsoft Media Format (MMS). Windows-based users are NOT reporting this issue. What could the administrator do to resolve this issue?


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Citrix 1Y0-A20 Exam A. Disabled host (server) to client redirection. B. Request the Linux thin clients to use the Java client. C. Ensure these thin clients have the latest receiver client for Linux. D. Create a XenAPp policy to enable HDX Flash redirection for the Linux thin clients. Answer: A Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (topic: Host to Client Redirection)

QUESTION NO: 29 Scenario: An administrator is in the process of profiling a streaming package. The application needs unique user updates on a regular basis. How can the administrator minimize his workload when updating the streaming package?

A. Enable user updates to allow users to download applications from the Internet and store them in the user's root. B. Enable user updates to allow users to send update requests notifications to the administrator building the packages. C. Enable user updates to allow users the ability to update the streaming package with changes they make themselves. D. Enable user updates to allow users to update the main streaming package with changes that other users can benefit from. Answer: A Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (Topic: 7.6. Providing Single Sign-on for Streamed Applications, third paragraph)

QUESTION NO: 30 Exhibit:


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Citrix 1Y0-A20 Exam

Scenario: A XenApp administrator is tasked with delivering a new application to the XenApp farm. During testing, the administrator finds that the application is incompatible with existing applications installed on the XenApp servers. He CANNOT install the application on the servers. The administrator is in the process of publishing this application. Click the Exhibit button to view a screenshot of the Publish Application window. Which streaming option should the administrator use to publish the application so that iPhone mobile device users can access the application?

A. Streamed to client B. Accessed from a server- Streamed to server C. Accessed from a server- Installed application D. Streamed it possible, otherwise accessed from a server Answer: D Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (Topic 6.3.2.3, check the table)

QUESTION NO: 31 Which steps should an administrator take to publish applications that will be accessed through Web Interface and presented in different folders? "Pass Any Exam. Any Time." - 100% Guarantee 16

Citrix 1Y0-A20 Exam A. Publish the applications as Content instead of Applications. B. Create a folder under the Application node and put the specific application in the folder. C. In the application properties, in the location section, change the working directory to match the folder name. D. In the application properties, in the Shortcut presentation section, fill in a name for the Client application folder. Answer: B Explanation:

QUESTION NO: 32 Users in an environment need to be able to open Microsoft Office documents using the software installed on the XenApp server even if the user has NOT started a Citrix session. What must the administrator configure to meet the requirements of the scenario?

A. Offline streaming B. File Type Association C. Host (server) to client redirection D. Client to host (server) redirection Answer: C Explanation:

QUESTION NO: 33 Scenario: A Citrix administrator manages a mixed environment consisting of desktops, XenApp and XenDesktop. Management desires that: login times be decreased user profiles are stored in a centralized location user changes be saved user changes be made available to user sessions accessed from any desktop. XenApp server or XenDesktop connection

Based on these requirements, which type of profile should the administrator implement?

A. Local


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Citrix 1Y0-A20 Exam B. Roaming C. Mandatory D. Citrix Profile Management Answer: B Reference: http://support.citrix.com/article/CTX110351 (roaming profiles)

QUESTION NO: 34 Scenario: An administrator is setting up access for the User Support team. The administrator wants to give this team access to manage user sessions so that they can disconnect and either clear or log-off user sessions for troubleshooting purposes. Which node would the administrator use in order to delegate these permissions in the AppCenter?

A. Policies B. Servers C. Applications D. Administrators Answer: A Reference: http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-admin-publishing-policiescreate-all.html

QUESTION NO: 35 Scenario: An administrator receives word that the IT Manager wants the Domain Admin group to have rights within the XenApp farm to help support the infrastructure. The administrator agrees but wants to restrict them from publishing applications. In which two ways could the administrator set these permissions? (Choose two.)

A. Map the Domain Admins Active Directory group to a Custom Administrators role in the AppCenter and remove the Publish Application. B. Add Each Domain Admins Active Directory account to a Full Administrators role in the AppCenter and remove the Publish Application.


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Citrix 1Y0-A20 Exam C. Map the Domain Admins Active Directory group to a Full Administrators role in the AppCenter and uncheck remove the entire Publish Application. D. Create a Custom Administrators group in Active Directory, map that to a Custom Administrators role in the AppCenter remove the Publish Application. Answer: A,D Explanation:

QUESTION NO: 36 A XenApp administrator discovers that a XenApp server which was previously deleted from the AppCenter is still listed in the console. Which command can the administrate run to force removal of the erroneous server record?

A. dscheck B. descheck/clean C. dsmaint recover D. dsmaint recreatelhc Answer: B Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (topic 6.10.7. DSCHECK)

QUESTION NO: 37 An administrator wants to configure configuration logging for two XenApp farms. Which two tasks must the administrator configure to accomplish this? (Choose two.)

A. Configure separate MS SQL databases for each XenApp farm B. Configure one MS SQL database for both XenApp farms to connect to C. Enable configuration logging for each farm and connect to a single database. D. Enable configuration logging for each farm and connect to two separate databases Answer: A,D Explanation:


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Citrix 1Y0-A20 Exam QUESTION NO: 38 Scenario: An administrator has published Microsoft Excel on two identical servers and has placed those servers in a worker group. There are 150 users in the environment, and each server must be allowed to accept all 150-user sessions for failover purposes. All users start work at 09:00 in the morning. The administrator also wants to prevent the servers from failing due to excessive connection attempts during this logon time. What can the administrator do to ensure that the server farm can meet these requirements?

A. Assign the default load evaluator to the worker group. B. Assign the advanced load evaluator to the worker group. C. Create a load balancing policy and assign it to the worker group. D. Create a custom load evaluator and assign it to the worker group. Answer: D Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (topic 10.1.2)

QUESTION NO: 39 Scenario: A server farm consists of dual and single processor servers. The administrator wants to ensure that the dual-processor servers receive more sessions than the single-processor servers. In addition the administrator wants to ensure that no server receives more than 100 user sessions. In order to meet these requirements, the administrator must assign the__________. (Choose the correct option to complete the sentence.)

A. custom load evaluator rule to all servers. B. advanced load evaluator rule to an servers C. custom load evaluator role to all dual processor servers D. advanced load evaluator rule to an dual-processor servers Answer: D Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (topic10.1, bulleted point #2)


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Citrix 1Y0-A20 Exam QUESTION NO: 40 Scenario: An administrator wants users in their two regions to utilize the XenApp servers in their own region to get the best performance from their applications but automatically fail over to the alternate region. The administrator creates an Active Directory group for each region. The administrator should create___________ and___________ (Choose the correct option to complete the sentence.)

A. one worker group, one load balancing policy B. two worker groups, one load balancing policy C. one worker group, two load balancing policies D. two worker groups, two load balancing policies Answer: D Explanation:

QUESTION NO: 41 Scenario: An administrator has a server farm with five servers. The administrator wants to limit the number of Microsoft Excel published application sessions that can be run in the server farm. Which two steps could the administrator take to meet this requirement? (Choose two.)

A. Configure the Load Throttling rule. B. Configure the Server User Load rule C. Configure the Application User Load rule D. Assign a load evaluator to the five servers. E. Assign a load evaluator to the published application Answer: A,B Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (topic 10.1, first bulleted point)

QUESTION NO: 42 Scenario: A server farm has five servers which are members of the FARM worker group. Multiple applications are published on the servers for use by over 100 employees. One of the applications


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Citrix 1Y0-A20 Exam has only 10 licenses. What could the administrator do to allow only 10 employees to use that specific application at any given time?

A. Set the concurrent logon limit to 10. B. Apply the limit user sessions policy using a filter. C. Assign a load evaluator to the published application. D. Apply the connection access control policy using a filter. Answer: A Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (Tpic: 6.12.2.16, concurrent logon limit)

QUESTION NO: 43 Scenario: A server farm has 12 servers in the FARM worker group with more than 1,000 users and 20 published applications. Two of the published applications perform excessive CPU context switches. What can the administrator do to ensure that the resource-intensive applications will run optimally in the server farm?

A. Assign a load evaluator to the FARM worker group. B. Assign a load evaluator to both resource-intensive applications. C. Apply the multi-Steam policy to both resource-intensive applications. D. Apply the session importance policy to both resource-intensive applications Answer: B Reference: http://gunnalag.files.wordpress.com/2011/06/xenapp-6-for-windows-server-2008-r2.pdf (Topic 10.1.4)

QUESTION NO: 44 Which policy should an administrator configure so that if all servers in a worker group go offline, XenApp redirects user connections to a backup worker group?


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Citrix 1Y0-A20 Exam A. Citrix User B. Load Evaluator C. Load Balancing D. Citrix Computer Answer: D Explanation:

QUESTION NO: 45 Scenario: An administrator plans to add printer drivers to the auto-replication list in a XenApp 6.5 environment. The administrator needs to ensure that a specific vendor printer driver is available on all servers in the farm including any new servers that are added at a later date. How must the administrator add printer drivers to the auto-replication list?

A. Through a Citrix policy B. With a PowerShell cmdlet C. With the PrintCfg.exe tool D. In a per-server registry setting Answer: B Reference: http://support.citrix.com/article/CTX126125

QUESTION NO: 46 Scenario: An administrator needs to use the session printers policy to provision network printers from a 32-bit print server to XenApp users. Native Windows drivers are NOT available to these printers. Which step should the administrator take prior to implementing the session printers policy in this environment?

A. Configure the printer driver mapping and compatibility policy B. Enable the automatic installation of in-box printer drivers policy C. Install the corresponding 32-bit printer driver on the XenApp servers D. Install the corresponding 64-bit printer driver on the XenApp servers


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Citrix 1Y0-A20 Exam Answer: A Explanation:

QUESTION NO: 47 Scenario: A companys Senior Citrix Administrator requested that an administrator reconfigure the printing policies in a test XenApp 6.5 farm. The Citrix Universal Printer Driver will be used exclusively and the number of auto-created printers on the server should be kept to a minimum to conserve resources. Which two policies should the administrator configure to meet these requirements? (Choose two.)

A. Disable the client printer redirection policy. B. Enable the policy for the generic universal printer. C. Enable the policy for the printing preview preference. D. Configure the auto-create client printers policy so that client printers are NOT auto-created. E. Configure the printer driver mapping and compatibility policy to map all drivers to the Citrix Universal Printer Driver. Answer: A,E Explanation:

QUESTION NO: 48 An administrator performs an installation of XenApp without changing any of the default settings. When a user connects with a client printer that does NOT have a suitable installed, but does have a suitable driver available in the driver store, which action will happen?

A. The printer will be mapped using similar provided driver. B. The printer will be mapped using the Citrix Universal Driver. C. The driver will be installed and mapped using the newly installed driver. D. The driver will be installed, and the printer will be mapped using the Citrix Universal Driver. Answer: A Explanation:


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Citrix 1Y0-A20 Exam QUESTION NO: 49 Which two Citrix printing tools can assist a XenApp administrator when working with printer drivers? (Choose two.)

A. Print Migrator B. Stress Printers C. Print Detective D. The Citrix Printing Tool Answer: B,D Explanation:

QUESTION NO: 50 Scenario: For users at remote offices, network printers are defined on their workstations. A print server is located in each remote office. The WAN link speed to the datacenter varies and the administrator would like to ensure the best possible printing performance for these XenApp users. Which step should the administrator take to address the group of users with minimal required effort?

A. Enable the session printers policy. B. Disable the direct connections to print servers policy. C. Reconfigure the network printers as local printers on the workstations. D. Ensure that the vendor printer driver is installed on all XenApp servers in the farm. Answer: D Explanation:

QUESTION NO: 51 Scenario: The IT administrator at an online education institution manages a XenApp farm that providers access to lectures and other class materials. The students and faculty members connect to the XenApp farm published applications from remote computers that are NOT part of the corporate Active Directory domain. Each student and faculty stuff member is assigned a unique set of Active Directory credentials with a password expiration policy of 15 days. The administrator needs to allow users to change their passwords from the Web Interface site since the computers are NOT part of the domain. "Pass Any Exam. Any Time." - 100% Guarantee 25

Citrix 1Y0-A20 Exam In order to configure the Web Interface to allow students and faculty members to change their passwords from the Web Interface site, the administrator could allow users to change expired passwords by contacting the ________. (Choose the correct option to complete the sentence.)

A. data store B. server farm C. domain controller directly D. domain controller directly with fallback to the data store. Answer: B Explanation:

QUESTION NO: 52 An administrator would need to add multiple farms to a Web Interface configuration to ______. (Choose the correct two options to complete the sentence.)

A. protect against IMA failure B. load balance the XML Service C. consolidate applications from multiple farms D. increase the performance of application enumeration E. provide a seamless migration path across farm upgrades Answer: B,C Explanation:

QUESTION NO: 53 Scenario: An administrator has configured three Web Interface sites. The sites are configured to fail over to another site if a site failure occurs. After a failure occurs, the failing site is NOT available for connections for one hour. The administrator wants to lessen the amount of time that the failing site is unavailable. What can an administrator do to lessen the amount of time the site is unavailable?

A. Adjust the socket timeout setting. B. Adjust the bypass any failed server setting. C. Configure the disconnected session timer setting. "Pass Any Exam. Any Time." - 100% Guarantee 26

Citrix 1Y0-A20 Exam D. Configure Health Monitoring and Recovery to restart the server upon failure. Answer: B Reference: http://support.citrix.com/article/CTX122029 (Topic: Resolution, Bulleted point number 1 and the example)

QUESTION NO: 54 Which step could an administrator take to ensure better SSL performance on three new XenApp farms?

A. Enable load balancing B. Increase XML timeout C. Enable socket pooling D. Increase socket timeout Answer: C Reference: http://support.citrix.com/proddocs/topic/web-interface-gransden/wi-enable-socketpooling-gransden.html

QUESTION NO: 55 A XenApp administrator has been tasked with providing two factor authentication to a Web Interface server. Which three types of two-factor authentication are supported by the Citrix Web Interface server by default? (Choose three.)

A. Radius B. Authenex C. Safeword D. SecureStar E. RSA Secure ID Answer: A,C,E Reference: http://support.citrix.com/proddocs/topic/web-interface-gransden/wi-configure-twofactor-authentication-gransden.html "Pass Any Exam. Any Time." - 100% Guarantee 27

Citrix 1Y0-A20 Exam

QUESTION NO: 56 Scenario: Remote users require access to published applications from mobile devices that do NOT use a Windows operating system. To support these users, the administrator has installed and configured an Access Gateway that will secure traffic for the remote users. In order to allow the remote users to access resources from the Web Interface, which type of site should be configured to integrate with the Access Gateway?

A. XenApp Web site B. XenApp Services site C. XenApp Services with dual-factor authentication D. XenApp Services site with SmartCard Pass-Through Answer: C Explanation:

QUESTION NO: 57 The IT Directory has approved the use of Apple iPad to access the corporate customer database system when the devices are connected to the local wireless network. Which type of Web Interfae site must be configured to allow iPad users to access the customer database system published on the XenApp servers?

A. XenApp Web site B. XenApp Services site C. XenApp Services with dual-factor authentication only D. XenApp Services site with Pass-Through authentication only Answer: B Reference: http://blogs.citrix.com/2011/04/25/configuring-access-gateway-5-0-2-to-provide-axenapp-services-site-for-citrix-receiver-for-ipad/

QUESTION NO: 58 "Pass Any Exam. Any Time." - 100% Guarantee 28

Citrix 1Y0-A20 Exam When using the Gateway Direct secure access method in the Web interface, the XenApp administrator must provide the __________of the Access Gateway server. (Choose the correct option to complete the sentence.)

A. IP address B. SSL certificate C. NetBIOS name D. Fully Qualified Domain Name (FQDN) Answer: D Reference: http://blog.benpiper.com/2011/07/deploying-citrix-access-gateway-vpx-with-webinterface-5-4-cag-setup-with-radius/ (search FQDN of the CAG)

QUESTION NO: 59 Scenario: Printing has been configured in a single-server farm. Recently, the help desk has received calls from users starting that they are unable to see their printers. Upon logging into the server, the administrator notices that some auto-created printers are present. Which three troubleshooting steps should the administrator perform? (Choose three.)

A. Confirm the resultant set of Citrix policies. B. Check the event logs on the XenApp servers. C. Check the event logs on the client workstations. D. Restart the Print Spooler on the XenApp servers. E. Verify that the Citrix Print Manager Server is running. Answer: B,D,E Explanation:

QUESTION NO: 60 Scenario: An entire Shift of workers arrives at the office at 09:00 AM two thousand users turn on their thin client terminals and launch the line of business application within a ten-minute timeframe. The resultant traffic is so intense that it takes 15-20 minutes until everybody is able to start working.


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Citrix 1Y0-A20 Exam How can the administrator prevent this issue from affecting the user experience?

A. Implement a NetScaler load balancer to distribute the XML traffic B. Configure a Pre-lunch application to be started for users before they arrive. C. Upgrade the XenApp farm database server to a cluster with real time replication. D. Configure additional zone data collectors to manage the numerous concurrent logins. Answer: A Explanation:

QUESTION NO: 61 Scenario: Users complain that first thing in the morning they receive errors when trying to launch their application and have to re-try many times. At other times of the day, there are NO issues? What could be causing the morning issue?

A. A load throttling load evaluator is limiting the number of concurrent logons. B. A scheduling to load evaluator is restricting the maximum server load at this time. C. A server load evaluator is limiting the number of concurrent users in the farm. D. An application user load evaluator is limiting the maximum number of users allowed to run the application. Answer: A Explanation:

QUESTION NO: 62 Scenario: An administrator is unable to start the IMA Service on a single XenApp server. The administrator suspects another administrator may have changed the contents of the file that holds the connectivity information for the server to the data store server. Which file should the administrator check to verify the service connectivity information?

A. :Program Files\Citrix\Independent Management Architecture\MF20.dsn B. :Program Files\Citrix\Independent Management Architecture\MF20.mdb C. :Program Files(x86)\Citrix\Independent Management Architecture\MF20.dsn D. :Program Files(x86)\Citrix\Independent Management Architecture\MF20.mdb


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Citrix 1Y0-A20 Exam Answer: C Reference: http://support.citrix.com/article/CTX105257

QUESTION NO: 63 Scenario: an administrator is notified that a single XenApp server has an issue with starting the IMA Service. A quick check of all dependent services shows there are NO issues. When the administrator checks the MF20.dsn file using Notepad, the file is unreadable and contains miscellaneous. In order to quickly resolve this issue, the administrator should copy the _________. (Choose the correct option to complete the sentence.)

A. contents only of a working servers IMA folder B. folder and contents from a working servers IMA folder C. MF20.dsn file from another server and reinstall XenApp 6.5 D. MF20.dsn file from another server, renaming the hostname of the XenApp Server Answer: D Explanation:

QUESTION NO: 64 Scenario: An administrator supports a XenApp farm consisting of 30 servers are physical and should be fitted with the same hardware. Users are connecting to the servers using a published desktop. Some users complain that applications sometimes become slow and unresponsive. Users are spread evenly across all servers. The administrator looks in the AppCenter and discovers that the complaining users are all on the same five servers. After examining the five servers, the administrator discovers that they all are memory swapping. Which next step should the administrator take to troubleshoot this issue?

A. Use Process Monitor to investigate file usage. B. Check the servers for hardware discrepancies. C. Create a Computer policy that enables Memory Optimization. D. Use Performance Monitor to investigate queue length on disc.


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Citrix 1Y0-A20 Exam Answer: C Explanation:

QUESTION NO: 65 Scenario: A company has 20 machines and 20 users. The 20 users are split into two shifts so that only 10 people are connected to the XenApp 6.5 farm at any one time. Now, a third shift of 10 new users is being added. In order to ensure that the 10 new users can get connected to XenApp 6.5, the administrator must purchase and install 10 additional _________. (Choose the correct option to complete the sentence.)

A. client machines B. XenApp 6.5 concurrent licenses C. Microsoft Remote Desktop Services user client access licenses D. Microsoft Remote Desktop Services machine client access licenses Answer: B Reference: http://support.citrix.com/proddocs/topic/licensing/lic-getting-started.html

QUESTION NO: 66 Scenario: All users are unable to launch applications from the Web Interface. They receive the following error: An error occurred while making the requested connection. Which action should the administrator take next to troubleshoot the issue?

A. Restart the XenApp servers B. Restart the client machines C. Restart the Web Interface server D. Review the error logs on the web server E. Review the error logs on the client machines F. Review the error logs on the XenApp servers


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Citrix 1Y0-A20 Exam Answer: C,D Reference: http://support.citrix.com/article/CTX127053

QUESTION NO: 67 Scenario: Users are receiving the error shown in the attached exhibit when connecting to Notepad on XenApp. The administrator runs the QUERY FARM command on the server and receives results in the second attached exhibit.

Which configuration component is causing the high application load?

A. An Active Directory group policy B. A load balancing preference policy C. A load evaluator applied to the server D. A load evaluator applied to the application Answer: C Reference: http://theether.net/kb/100143


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1Y0-A20

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