1.Name 2.Title 3.Institution 4.Length of time in current role 5.Your earliest career ambition.

2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes

1. Name2. Title3. Institution4. Length of time in current

role5. Your earliest career ambition

Working Across Cultures

2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes

White Male 56 years old Married Advanced degree 8 years at current

institution Satisfied with job Higher Ed experience

Increased Retirements are Imminent

• 40% say next career move is retirement• 37% plan to retire in 3 years or less

Higher Ed experience required?

Most CBOs come from within Higher Ed

• 14% have spent entire career in higher ed• 17% are new to higher ed

What are some benefits or disadvantages for CBOs with experience outside of higher ed?

CBO roles and responsibilities

Over time, the role of the Chief Business Officer (CBO) has changed from….

• “Back office” to “key spokesperson”

• “Numbers only” to “overall strategy”

• “Solitary administrator” to “collaborative leader”

• “Revenue and expense manager” to “entrepreneur and cost cutter”

CBOs are asked to be more…

• In tune with the academic side• Aware of legal and regulatory

issues• Attentive to data and information

technology• Focused on human resources and

talent management• Mindful of external politics• Well-versed in facilities and

construction• Committed to teach and explain

financial information to key constituents

CBO Areas of Responsibility

• No significant changes in past 3 years.

• Slight uptick in 2013 in the number of CBOs who were responsible for auxiliary services.

CBOs most important duties

CBOs’ Largest Source of Frustration?

CBOs’ Largest Source of Frustration?

Culture that resists change*

Campus Relationships and Partnerships

CBOs’ Best Relationship on Campus

• CAO was added as a response choice for the 2013 survey

CBOs’ Most Challenging Relationship on Campus

As you reflect back on your experiences as a CBO or working with CBOs, what parts of the data presented thus far surprise you?

Chief Academic Officers

CAO Demographics

A Composite CAO: 57 years old Has worked for 1 president Years of administrative experience: 12 Years of primarily teaching/research: 12 Internal hire. Most often a college dean.

Source: ACE CAO Census

4.0Median years of service before departing

(Mean is 5.0)

Source: ACE CAO Census

CAO Demographics Equally likely to retire, assume a presidency,

or return to the faculty. (12% serve as a CAO elsewhere)

73% are #2 at their institution 56% Male, down from 60% in 2010. 86% White, 4% African Am., 4% Hispanic, 3%

Asian Am., 2% Multi., 1% Native Am. 5% identify as LGBTQ

Source: ACE CAO Census

Top Uses of Time

1. Supervising and managing personnel (including deans)

2. Academic programs and curriculum

3. Accountability, accreditation, and assessment

4. Strategic planning

5. Hiring, promoting, and retiring faculty

Source: ACE CAO Census

Most Important Aspects of the CAO Role

1. Setting the academic vision of the institution

2. Ensuring student success

3. Strategic planning

4. Supervising and managing personnel

5. Advocating on behalf of faculty

Source: ACE CAO Census

Top Frustrations

1. Lack of time to think and reflect

2. Never enough money

3. Difficulty cultivating leadership in others

4. Belief that you are infinitely accessible

Source: ACE CAO Census

Best and Most Challenging Relationships

Source: ACE CAO Census

Best Most challenging0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1% 5%10%

25%24%

8%

15%22%

9%

20%

41%

20% President

CBO

Other VPs (not CBO)

Deans

Faculty

Other

Common Challenges and

Common Strategies

Some Common Issues

Improving retention and degree completion 56%Budget shortfalls 43%Improving academic performance of underprepared students 43%Rising demands for assessment from accreditors 27%Rising demands for assessment from state and federal agencies 27%Expanding online education programs 24%Recruiting better prepared students 22%Re-envisioning the role of faculty in teaching and instruction 18%Maintaining the quality of academic programs and services 17%

Issues Facing Your Institution This Year That Will Be a Challenge(% indicating strong agreement, N=1,081)

Source: InsideHigherEd CAO Survey

Some Common Strategies

Increasing collaboration with other colleges and universities 85%Expanding online programs and offerings 76%Funding programs based on the alignment with our mission 74%Cutting underperforming academic programs 58%Dismissing underperforming faculty 50%Promoting retirement of older faculty 40%Increasing use of part-time faculty 24%

CAOs Planning to Increase Emphasis on the Following Practices(% stating yes)

Source: InsideHigherEd CAO Survey

Working Across Cultures

2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes