19 th Bled eConference, Surveying eValues Panel Bled, 5 June 2006 e-Business W@tch in the context of e-business related activities of DG Enterprise and.

19th Bled eConference, Surveying eValues Panel

Bled, 5 June 2006

e-Business W@tch in the context of e-business related activities of

DG Enterprise and Industry

Georgios KARAGEORGOS

European Commission, DG Enterprise & Industry

Overview of the presentation

• Background info and policy context (slides 3-5)

• What is the e-Business W@tch (slides 6-13)

• Lessons learned and future plans (slides 14-16)

• Support / Background info (slides 17-20)

Some Background History:

Peak of the internet ‘era’: a lot of hype about e-business…

…but no reliable data and analysis on its development.

Therefore, launching of:

Eurostat ICT usage by enterprises survey (pilot in 2001), to provide official statistics across member and other states (more from Fernando Reis);

e-Business W@tch (since Dec. 2001) as a more flexible tool to identify, analyse and compare trends across different sectors.

Policy Background:

Focus on a dynamic e-business environment

• eBSN: e-Business -Policies- Support Network (more on Wednesday, here in Bled)

• eSkills Forum

• Legal aspects

• Standardisation / Interoperability

• Underlying analysis: e-Business W@tch

From the eEurope 2002 and 2005 Action Plans and the Communication 148 (2003) ”Adapting e-business policies in a changing environment: The lessons of the Go Digital Initiative”,

and a multi-level set of initiatives to promote e-business among enterprises, notably SMEs, in Europe:

to i2010 and the Communication COM(2005) 474 final, Brussels, 5.10.2005

• i2010: “Define e-business policies to remove technological, organisational and legal barriers to ICT adoption with a focus on SMEs” (an aim under Objective 2);

• COM(2005)474 based on systematic screening of 27 sectors:• confirms ICT an important driver for innovation and a

key enabler for productivity growth;

• outlines actions to achieve renewed Lisbon Strategy goals, incl. identifying barriers to the effective and wide take up of ICT in Europe, in order to propose policy responses;

• ICT Task Force established (meeting on 6/6/2006);

• continue e-BSN, e-Skills, legal and standardisation actions.

Mission: to monitor, analyse and compare ICT uptake and e-business development in different sectors of the European economy – not sectors themselves.

Objective: to provide reliable results, based on commonly accepted methodologies, which are not readily available from other sources and would trigger the interest of policy-makers, researchers, and other e-business stakeholders for more in depth analyses.

Approach: a “wide-angle” perspective, with necessary trade-offs transparently depicted in every deliverable, but “zooming-in” on selected issues for different sectors or across sectors.

Survey:> 10 sectors> 25 countries> 70 case studies

Secondary sources:- market research- OECD, Eurostat, ... - studies, surveys- databases

Industry Associations:- sector statistics- reports- interviews

Network of expertsand stakeholders:~25 experts fromdifferent fields, countries and sectors

e-Business Market Watch Function

Database:

Indicatorsper sector, country, company size

Sectoral andThematic Reports

- sectoral implications - economic implications - policy implications (in electronic form)

Ad hoc Services(to DG Enterprise):

- Forecasts- Short term data retrieval- Background information

Synthesis Reports(>1000 copies each)

Pocketbook(with indicators)

Web Site (public, internal)

Dissemination(CD, events, conference)

Some results (2005):

Sectoral e-Business Profiles

European e-Business Scoreboard 2005: A = Connectivity of the enterprise. B = ICT use for internal business process automation. C= E-procurement and supply chain integration. D = E-marketing and

sales.

-1,7

0,0

1,7A

B

C

D

Max Average Food

-1,7

0,0

1,7A

B

C

D

Max Average Machinery

-1,7

0,0

1,7A

B

C

D

Max Average IT services

-1,7

0,0

1,7A

B

C

D

Max Average Publishing

-1,7

0,0

1,7A

B

C

D

Max Average Construction

A

B

C

D

M a x A v e ra g e T o u r is m

1,7

0

- 1,7

Some more results (2005): Significance of e-business applications

Application Sector

Broadband adoption

ICT for innovation

ERP / SCM Sourcing & procurement

Marketing and sales

Overall significance

Food & beverage

Textile

Publishing

Pharmaceutical

Machinery

Automotive

Aerospace

Construction

Tourism

IT services = low relevance / diffusion; = average relevance / diffusion; = above average relevance /diffusion

= high relevance / diffusion; = applies only for some sub-sectors / applications

Source: e-Business W@tch (E-Business Report 2005)

2006: 10 Sectors being studied

• Food & Beverages

• Footwear

• Pulp & Paper

• ICT

• Consumer Electronics

• Shipbuilding

• Tourism

• Telecom Services

• Hospital Activities

Manufacturing Services

• Construction

The plan for 2006

(more from Hannes Selhofer)

• late November 2005: Discussion on Sectors to be covered

• December 2005: Draft Road Map delivered

• Late February 2006: Agreement on RM & Questionnaire

• Mar-April 2006: Survey (of about 14,000 companies)

• May / June 2006: Deliver 1st Draft Sectoral Reports

• June / July 2006: Delivery of Pocket Book 2006

• May - Oct 2006: Sectoral Workshops

• Sept / Oct 2006: Deliver 2nd Draft Sectoral Reports

• Nov / Dec 2006: Delivery of Draft Final Report

• December 2006: Annual eBW Event

Selection of Sectors / Topics

• Roll-out Plan since 2003 (see

http://www.ebusiness-watch.org/about/sector_selection.htm);

• Regular update of issues and topics on the basis of policy needs

(e.g. input from eBSN or ICT Task Force);

• Suggestions from contractor at each period’s start (RM);

• Intense consultation with sectoral and other Commis-sion

units, as well as with industry associations (see W/S of 24 January

2006);

Everything on the web:

Main lessons learned

• Fulfilling existing, real need => Great interest from stake-holders (even university from Mexico) + support to continue;

• Project unique (internationally?) in combining statistics (going one step further than ‘traditional’ surveys), qualitative analysis (incl. case studies) and policy recommendations;

• Strong points = Timeliness, quality and transparency!

• ‘Victims of success’: Growing expectations, demands and involvement BUT different interests => Can NOT satisfy all!

• Continuous trade-offs, e.g. increase sectoral focus => reduced survey’s capacity;

• Increased burden for flexibility and coordination capacities.

Future Plans: a ‘new’ eBW (within the policy context described in slide 5)

• Insights from on-going project, interim evaluation (by IDEA) and Cambridge conference (http://ec.europa.eu/enterprise/ict/conferences/cambridge.htm);

• Emphasis on 3 themes: Impacts, impacts and impacts!

• Focus on specific sectors, companies’ size classes & regions;

• Approach: Maintaining quantitative (data) and qualitative (case studies) information collection, combined with high quality analysis, leading to identification of policy challenges;

• ‘Common’ data coming from available official statistics (mainly Eurostat), complemented by purpose-made surveys;

• More flexibility of implementation arrangements.

For more information:

http://europa.eu.int/comm/enterprise/ict/index.htm

http://www.ebusiness-watch.org

[email protected] & [email protected]

[email protected]

Thank you for your attention!

eBSN: Objectives & Facts

• To improve co-operation, promote exchange of best practice and discuss new challenges in the

field of e-business policies in favour of SMEs

Report “eBSN: Achievements and future Action Plan” (on the portal since April 2006).

• 175 members, from ~30 countries, ‘meeting’ at www.e-bsn.org and 8 workshops so far:

Previous in Cambridge (Dec 2005), next in Bled (Slovenia, 7 June 2006) on “e-Invoicing” and in Vienna

(13-14 June 2006) on “Models and measures to support e-business uptake by SMEs”;

Open call for expression of interest to co-organise with Commission services an eBSN workshop.

• Hands-on co-operation to adapt and promote good e-business policy practice:

“Twinning” initiative, to test transferability and tools in joint actions;

Co-operation between SMEs and ICT suppliers, to improve availability of e-business solutions;

“Train-the-Trainer” to promote high-level training through SME support networks;

Dissemination, through business associations, chambers of commerce, etc.

• European e-Skills Summit with the Danish Presidency and benchmarking report on national policies (Oct. 2002), followed by Council Conclusions (Dec. 2002);

• “e-Skills in Europe: Towards 2010 and Beyond” synthesis report of the European e-Skills Forum and European e-Skills 2004 conference (Sept. 2004);

• Supply and Demand of e-Skills in Europe report of RAND (Sept. 2005);

• European ICT Skills Meta-Framework: CWA 15515 CEN/ISSS (Feb. 2006);

• In 2006, two studies: e-Skills Foresight Scenarios (March 2006) and Benchmar- king policies and initiatives in support of e-learning for enterprises (April 2006),

three Calls for tenders (2Q2006): Multi-stakeholder Partnerships, e-Business Skills Survey and European ICT Skills & Career Portal

and the European e-Skills 2006 Conference (5-6 October 2006, Thessaloniki).

• Development of a long term EU e-skills agenda: policy Communication and Action Plan to be adopted in early 2007.

Promoting e-Skills in Europe

(http://europa.eu.int/comm/enterprise/ict/policy/ict-skills.htm)

Removing legal barriers in e-business

• On-line consultation on legal barriers to e-business and Conference "E-business without frontiers: the challenges ahead" (April 2004, proceedings on the Europa website);

• The B2B marketplaces portal (www.emarketservices.com);

• In 2006, four on-going projects:

1. Validity and mutual recognition of e-documents (Sept.);

2. Benchmarking national e-business legal practices (Sept.);

3. Unfair commercial practices in B2B e-markets (April);

4. Costs and benefits of reverse auctions in B2B e-markets (June)

and a Legal Conference (Brussels, 27-28 November).

From eSAP to the ICT Standardisation Work Programme

The eEurope Standardisation Action Plan: To support

standardisation work in domains of public interest, like security,

e-inclusion, e-learning, e-government, etc through integrated

actions of the ESOs (incl. CEN, CENELEC, ETSI) and other

stakeholders;

All eEurope 2002 / 2005 domains covered, by some 165 tasks

and financial support of about ~23 MEUR between 2000 and

2005.In 2006: The ICT Standardisation Work Programme,

complementing the European Standardisation Action Plan and

extending the coverage in new domains (e.g. GRID, IPR and

counterfeiting, e-Customs, etc);

Contracts with ESOs to be signed in 4Q06 (total budget ~4 MEUR).