DOCUMENT RESUME ED 386 228 JC 950 416 TITLE Rancho Santiago Community College Counseling Program: Objective Free Accountability Model. INSTITUTION Rancho Santiago Community Coll., Santa Ana, Calif. PUB DATE Apr 92 NOTE 188p. PUB TYPE Reports Descriptive (141) EDRS PRICE MF01/PC08 Plus Postage. DESCRIPTORS Career Counseling; *Community Colleges; *Counseling Objectives; *Counseling Services; *Educational Objectives; Educational Philosophy; Individual Counseling; Models; Outcomes of Education; *Program Development; Program Evaluation; Two Year Colleges IDENTIFIERS Rancho Santiago Community College District CA ABSTRACT Providing descriptions of program goals and procedures as well as sample materials, this document describes a counseling services program development model implemented at California's Rancho Santiago Community College (RSCC). Sections 1 and 2 describe the development of the program by RSCC's Counseling Department and provide a list of counselors. Section 3 describes the philosophy of the Counseling Department, while sections 4 and.5 provide an outline and chart of the objective free model, including the following steps: program- and student-based needs assessment; departmental philosophy development; the development of goals by educational, career, and personal/social domains; the development of program goals based on needs assessments, counselor judgments, and administrative directives; the assignment of goals to counselors; the development of workplans and activities to achieve the goals; program evaluation; and marketing to campus and community. Section 6 provides an organizational chart of the Counseling Department's philosophy developed at the college, while section 7 provides a list of baseline student outcomes for the educational, career, and social/personal domains. Sections 8 and 9 provide counseling goals developed the RSCC's main and Orange campuses for 1991-92, while section 10 describes specialty area goals related to probationary students and other special cases. Section 11 details delivery systems for counselor specialty areas and section 12 provides a glossary of terms. Finally, sections 13 and 14 provide sample worksheets related to the development and evaluation of the model. (KP) ********************************************************************** Reproductions supplied by EDRS are the best that can be made from the original document. ***********************************************************************
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DOCUMENT RESUME
ED 386 228JC 950 416
TITLE Rancho Santiago Community College Counseling Program:Objective Free Accountability Model.
INSTITUTION Rancho Santiago Community Coll., Santa Ana, Calif.PUB DATE Apr 92NOTE 188p.PUB TYPE Reports Descriptive (141)
EDRS PRICE MF01/PC08 Plus Postage.DESCRIPTORS Career Counseling; *Community Colleges; *Counseling
Objectives; *Counseling Services; *EducationalObjectives; Educational Philosophy; IndividualCounseling; Models; Outcomes of Education; *ProgramDevelopment; Program Evaluation; Two Year Colleges
IDENTIFIERS Rancho Santiago Community College District CA
ABSTRACT
Providing descriptions of program goals andprocedures as well as sample materials, this document describes acounseling services program development model implemented atCalifornia's Rancho Santiago Community College (RSCC). Sections 1 and2 describe the development of the program by RSCC's CounselingDepartment and provide a list of counselors. Section 3 describes thephilosophy of the Counseling Department, while sections 4 and.5provide an outline and chart of the objective free model, includingthe following steps: program- and student-based needs assessment;departmental philosophy development; the development of goals byeducational, career, and personal/social domains; the development ofprogram goals based on needs assessments, counselor judgments, andadministrative directives; the assignment of goals to counselors; thedevelopment of workplans and activities to achieve the goals; programevaluation; and marketing to campus and community. Section 6 providesan organizational chart of the Counseling Department's philosophydeveloped at the college, while section 7 provides a list of baselinestudent outcomes for the educational, career, and social/personaldomains. Sections 8 and 9 provide counseling goals developed theRSCC's main and Orange campuses for 1991-92, while section 10describes specialty area goals related to probationary students andother special cases. Section 11 details delivery systems forcounselor specialty areas and section 12 provides a glossary ofterms. Finally, sections 13 and 14 provide sample worksheets relatedto the development and evaluation of the model. (KP)
**********************************************************************Reproductions supplied by EDRS are the best that can be made
Counseling Department Outcomes/CompetenciesA. Baseline Student OutcomesB. Selected Student Outcomes
SECTION EIGHT: RSC - Santa Ana Campus - Annual Goals
SECTION NINE: RSC - Orange Campus - Annual Goals
SECTION TEN: Specialty Area Goals
SECTION ELEVEN: Delivery Systems
SECTION TWELVE: Glossary of Terms
SECTION THIRTEEN: Program Development Worksheets
SECTION FOURTEEN: Example of Evaluation Worksheet
A: \ PROODEV \CONTEN1's
SECTION 1
ACKNOWLEDGEMENT
The Counseling faculty at RSC have been engaged, for the past twoyears, in developing, implement:ng and evaluating Program Goals andOutcomes. This Objective Free Program Development Model, adoptedby the Counseling faculty is a viable goal planning system.
This Program Development Model:
was developed over a two-year period incorporatingBaseline and Selected Student Outcomes
is simple, flexible and cost effective
is multi-faceted in involving all Counseling programs
is action-oriented and evaluative
addresses priorities developed by the Counseling faculty
is program based and student centered
has a mission and department philosophy
The Counseling faculty has worked many long hours in developinggoals and outcomes. Many thanks to Emery Fillmore who introducedthe Program Development Model to the Counseling faculty and who hashelped the Counselors realize sound planning strategies. Also, aword of gratitude to the Task Force on Goals: Shirley Stoabs,Robert Gallegos, Joyce Norwood and Irene Malmgren. This committeemet two or three times a month to finalize the CounselingDepartment goals and outcomes. To all of you, I am deeply gratefulfor your creative ideas, support and initiative in this endeavor.A special thanks to Orange Campus Counseling Support Staff BonnieMeiss, Jillian James, and Christy Stanley for all the typing andretyping.
Betty CottonDepartment ChairApril 1992
A: \ progdev \thanks.bc
SECTION 2
RANCHO SANTIAGO COMMUNITY COLLEGECHANCELLOR VICE CHANCELLOR, STUDENT SERVICESVivian Blevins, Ph.D. Edward Hernandez, Ed.D.
BOARD OF TRUSTEESBrian E. Conley, President
Mara Brandman Carol EnosPete Maddox Michael OrtelShirley Ralston John M. Raya
Transfer CenterNew Horizons, ADVANCE/EclosionCareerTesting CoordinatorAdult Continuing Ed./Orange Adult Learning Ctr.Career/Science TechnologyGeneralAssisting Indochinese studentsGeneralAdult Continuing EducationNew Horizons, ADVANCEAdult Continuing EducationNursing/Fire ScienceInternational StudentsGeneral, Business DivisionNew Horizons, Displaced Hmker./Sing le Parent/Gender EquityJTPAArticulation
e RANCHO SANTIAGO COMMUNITY COLLEGECOUNSELING DEPARTMENTOUTCOMES/COMPETENCIES
MISSION STATEMENT:
To provide educational, career, and personalcounseling/advisement. (April 30, 1987)
PHILOSOPHY:
The RSC Counseling Faculty are educators trained in affective andacademic domains for the purpose of supporting students in threeprimary areas:
(1) Career Counselinga. Identification of career goals
(2) Academic Counselinga. Acquisition of skills necessary to make decisions
relative to reaching career goals
(3) Personal Counselinga. Development of behavioral and communication skills
necessary to overcome obstacles and cope with thecomplexities inherent in the college experience.
The counseling philosophy directs cooperative and collegialefforts toward the creation of an environment conductive tolearning, thereby enhancing the quality of students' lives, inencouraging critical thinking, and exposing them to the richnessof cultural diversity.
DOMAIN GOALS:
EDUCATIONALTo provide and maintain counseling support services andprograms that will assist students in achieving theireducational goals.
CAREERTo provide and maintain career\life planning programsthat will assist students in developing career goals.
SOCIAL/PERSONALTo provide and maintain personal/intervention servicesand programs that will assist students in attainingtheir educational/career and personal goals.
A:\progdcv\mision
SECTION 4
10
OBJECT/VE FREE PROGRAM DEVELOPMENT MODEL
MODEL
In this model, the results/outcomes are established as a givenfor the program, but the specific contributions of individualcounselors are agreements forged between counselor andadministrator. The agreements on contributions and the plans toachieve the agreed-upon results must be flexible and must change
as the needs change.
I. NEEDS ASSESSMENTA. Program BasedB. Student Centered
II. DEPARTMENT PHILOSOPHY
II/. GOALS BY DOMAINA. EducationalB. CareerC. Personal/Social
rv. OUTCOMESA. Based on Needs AssessmentB. Based on Counselor JudgementC. Based on Administrative Directives
V. ASSIGNMENTS OP OUTCOMESA. CounselorB. Counselor Team
VI. PROGRAM DEVELOPMENT WORKSHEETSA. Designed to accomplish each Goal/Outcome stating:
1. Activity2. Population3. Date/Times4. Person Responsible
VII. PROGRAM EVALUATION(For the purpose of program development and improvement.)A. SubjectiveB. Objective
VIII. MARKETINGA. Presentation to Staff, Community Groups, Board of
Trustees, and Students
mg dev katoolW
ii
SECTION 5
12
COMMUNITY COLLEGEPROGRAM DEVELOPMENT WHEEL
BECAUSE EACH DEVELOPMENTAL STEP IN THE MODEL IS INTER-RELATED,SEOUENTIAL COMPLETION OF EACH STEP IS RECOPMENDED, HOWEVER, PROGRAMDEVELOPMENT MAY START ANY.PLACE ON THE WHEEL DEPENDING ON THECURRENT STATUS OF THE GUIDANCE PROGRAM.
ACADEMIC DOMAINDOMAIN GOAL: To provideand maintain counseling sup-port mervices and programsthat will assist students inachieving their educationalgoals
DRAFT
CAREER DOMAINDOMAIN GOAL: To provideand maintain career/lifeplanning programs thatwill assist students indeveloping career goals
SOCIAL/PERSONAL DOMAINDOMAIN GOAL: To provide andmaintain personal/interventionservices and programs thatwill assist students inattaining their educational,career and personal goals
*1992 - 1993 PROGRAM DOMAIN GOALS
a. Develop and implement an Objective Free CompetencyBased Program Development and Evaluation System
b. Gather, organize and disseminate articulationinformation
c. Develop and integrate a computerized system for theCounseling Department
d. Assist in organizing and mahrtaining a RetentionProgram for RSC students
e. Assist in the implementation of the State mandatedMatriculation Plan
f. Provide Educational Counseling and Advisement
Programs
a. Develop and implement an Objective Free CompetencyBaser" Program Development and EvaluationSystem
b. Assist in organizing and maintaining a RetentionProgram for RSC students
c. Assist students in developing career/life skillsd. Provide a Career Counseling Programe. Provide an Assessment Program for students that
will assist them in understanding themselves and inidentify and achieving career goals
DRAFT
a. Develop and implement an Objective Free CompetencyBased Program Development and Evaluation System
b. Assist in organization and administration of activitiesthat will improve the psychological climate of the college
c. Provide a Personal Counseling Programd. Develop a Student Referral Systeme. Assist students in developing career/life *illsf. Assist in organizing and maintaining a Retention Program
for RSC students
**SPECIALTY AREA(S) GOALS
1. Centennial Education Ctr. Counseling Program2. Counseling Chair3. Divisional Liaison Counselors4. GAIN Program5. EOPS Program6. International Students Program7. ITPA Training Program
8. Linkages Assessment Program - OC9. New Horizons Advance Program
10. New Horizons &losing' ProgramII. New Horizons Non-Traditional/Gender Program12. Ncw Horizons Older Adult Counseling & Ed.13. New Horizons Re-Entry Program14. New Horizons Single Parent/Homemaker/
Displaced How-makers Program
15. New Horizons Tutorial Program16. Orange Adult Learning Carter Counseling Program17. Orange Campus Counseling Program18. Psychological Servkes Program19. Santa Ana Campus Counseling Program20, Transfer Center Program21. Career Center Program
*1992-1993 PROPOSED GOALS WERE SUBMITTED FROM VARIOUS COUNSELING COMMITTEES, 1987-1992"FOR SPECIALTY AREA WORK PLANS, SEE SECTION 10
AAPROGDEV\FLOWCHT .16
SECTION 7
l'i
RANCHO SANTIAGO COMMUNITY COLLEGECOUNSELING DEPARTMENTOUTCOMES/COMPETENCIES
EDUCATIONAL DOMAIN CAREER DOMAIN SOCIAL PERSONAL DOMAIN
DOMAIN GOAL: To provide and maintaincounseling support services and programsthat will assist students in achievingtheir educational goals.
DOMAIN GOAL: To provide and maintaincareer/life planning programs that willassist students in developing careergoals.
DOMAIN GOAL: to provide and maintainpersonal/intervention services andprograms that will assist students inattaining their educational/career andpersonal goals.
DELIVERY SYSTEMS MAY INCLUDE: INDIVIDUAL COUNSELING, SEMINARS/WORKSHOPS, COUNSELING CLASSES, ORIENTATION PROGRAMS
1.0 Know the role and function of thecommunity college counselor
1.0 Know the role and function of thecommunity college counselor
1.0 Know the role and function of thecommunity college counselor
1.1 Know the role and function of thecommunity college
1.1 Know the role and function of thecommunity college
1.1 Know how to make an appointmentwith a counselor
1.2 Know how to apply to college 1.2 Know counseling office location andhow to make an appointment
1.2 Know location of resource officesand people
1.3 Know college costs 1.3 Know the location of careerresources and how to use them
1.3 Know about crisis interventionservices available
1.4 Know contact person(s) and otherresources
1.4 Know career/job training programsavailable
1.4 Know about seminars relating to avariety of personal developmentareas
1.5 Know about counseling classesrelating to educational planning
1.5 Know about counseling classesrelating to career development
1.5 Know about counneling classesrelating to personal developmentareas
1.6 Know why placement tests arerequired
1.6 Know skill areas to be consideredwhen selecting a career goal
1.7 Know who must take the placementtest
1.7 Know the variety of career assess-ment tests and inventories available
6. 0
BEST COPY AVAILABLE
RANCHO SANTIAGO COMMUNITY COLLEGECOUNSELING DEPARTMENTOUTCOMES/COMPETENCIES
EDUCATIONAL DOMAIN CAREER DOMAIN SOCIAL/PERSONAL DOMAIN
DOMAIN GOAL: To provide and maintaincounseling support services and programsthat will assist students in achievingtheir educational goals.
DOMAIN GOAL: To provide and maintaincareer/life planning programs that willassist students in developing careergoals.
DONATE GOAL: To provide and maintainpersonal/intervention services andprograms that will assist students inattaining their educational/career andpersonal goals.
GOAL 1: To develop and organize Counseling Centerprograms, activities, physical facilities,and resources as they relate to allcounseling functions including transfercenter activities.
GOAL 2: To organize and administer Staff DevelopmentPrograms for counselors and suppport staff.
GOAL 3: To expand and maintain a MatriculationProgram for area high schools and for OrangeCampus students who intend to transfer to afour-year college.
GOAL 4: To expand the Orange Campus retentionprogram.
GOAL 5: To expand the Orange Campus Placement TestingProgram and Educational and Career AssessmentProgram Capability.
ACADEMIC PROBATIONARY STUDENTS AND SUBJECT TO DISMISSAL STUDENTSGOAL 1: Organize and administer a Counseling Program
that will insure that all probationarystudents and subject to dismissal studentswill meet with a counselor and develop anEducational Plan designed to meet theireducational goals.
APPLIED ARTS/SCIENCE COUNSELORGOAL 1: To provide counseling services to students in Applied
Arts/Science.
CENTENNIAL EDUCATION CENTERGOAL 1: To disseminate information about the
educational programs and counseling servicesat CEC.
GOAL 2: To facilitate entrance into the High Schoolprogram by providing assessment andindividual counseling.
GOAL 3: To prepare students for graduation and toarticulate effective follow-up to collegeadmission or other.
GOAL 4: To provide personal counseling and referralto service agencies appropriate to the needsof students.
GOAL 5: To provide career assessment, careerexploration and career counseling to CECstudents.
GOAL 6: To provide academic counseling and advisementfor facilitating learning, retention andstudent success.
COUNSELING CHAIRGOAL 1: To carry out the duties of the counseling chair.
EOPSGOAL 1: Provide special support and assistance to
students who are handicapped by language,social and/or educational disadvantagesconsistent with the EOPS Program Plan approved by theChancellor's office and the appropriate title VRegulations.
3 i
GAINGOAL 1: For GAIN designated students to participate
in a structured self-esteem enhancementprogram resulting in increased confidence,higher retention and reduced absenteeism.
GOAL 2: For GAIN Vocational Education students toreceive academic advisement and monthlycounseling pertaining to academic progressand personal issues which may impedeprogress.
GOAL 3: For GAIN students enrolled in ESL todemonstrate satisfactory progress as measuredby designated CASAS instruments.
INTERNATIONAL STUDENTSGOAL 1: To provide Counseling and special orientation, courses,
seminars, and activities, to assist InternationalStudents in educational and cultural transition.
GOAL 2: To continue awareness and knowledge of cross-cultural issues via conferences,publications, seminars, and personal contact.
GOAL 3: To improve communication within International Studentprogram and the other related faculty, and StudentServices (3.3. Transfer Center)
aTPA TRAININGGOAL 1: For students enrolled in JTPA Vocational
Training Programs to complete classroomtraining at Rancho Santiago CommunityCollege, get a full-time job and remainedemployed for at least 3 months.
to enrollment, assessment and placement.GOAL 2: To develop registration procedures - petition
students.GOAL 3: To develop a "Team Meeting" Support Service
for Continuing Education HSS, ABE and ESLPrograms.
GOAL 4: To develop a Career/Life Planning course forthe Continuing Education High School SubjectsCurriculum.
GOAL 5: To organize and administer a program tobolster class enrollment/attendance in theHigh School Subjects Program at the OrangeCampus.
3o
411
ORANGE CAMPUSGOAL 1: To develop and organize Counseling Center
programs, activities, physical facilities,and resources as they relate to allcounseling functions including transfercenter activities.
GOAL 2: To organize and administer Staff DevelopmentPrograms for counselors and suppport staff.
GOAL 3: To expand and maintain a MatriculationProgram for area high schools and for OrangeCampus students who intend to transfer to afour-year college.
GOAL 4: To expand the Orange Campus retentionprogram.
GOAL 5: To expand the Orange Campus Placement TestingProgram and Educational and Career AssessmentProgram Capability.
1.3 Personal Counseling Transcript Evaluation 1.3 Career Counseling
1.4 Educational Counseling Forms 1.4 Mini Career Center1.5 Career Counseling 1.3 Flyers/Posters a) Eureka System
1.6 Classroom Visitations 1.4 Mini Career Center 1.5 Assessment and Class
1.7 Complete Credit Evaluation 1.5 Career Planning Class PlacementForm 1.6 Personal/Career/ 1.6 College Catalog
1.8 Student Registration and Educational counseling 1.7 Continuing EducationOrientation 1.7 Student Interventions Class Schedulea) ABE Process/Form 1.8 Classroom Presentationb) High School Subjects 1.8 Classroom Orientation 1.9 High School Visitationc) GED 1.9 Assessment & Placement a) Career Day
1.9 Student Assessment and Testing b) Senior Day
Placement2.0 Student Referral to:
a) Accessb) New Horizonsc) EOPSd) JTPAe) GAIN & Linkagesf) Community Mental
2.0 Graduation - VideoABE/ESL
Health Agenciesg) R.O.P.
r-0 j
( .,..
.5 3'
A progcloAdchvcry. I
COUNSELING DEPARTM NT SPECIALTY AREASDELIVERY SYSTEM
GAIN JTPA INTERNATIONAL STUDENTS
Delivery System Delivery System Delivery System
1.0 Orientation with Groups 1.0 College Catalog/Student 1.0 Semester - Schedule1.1 Individual Counseling Planning Guide 1.1 Application Workshop
a) Personalb) Career
1.1 Flyers/Posters/Newspapersa) Community & College
1.2 Orientation & PlacementWorkshops
c) Educational Planning 1.2 Job Fairs 1.3 College CatalogForm 1.3 JTPA Orientation 1.4 Student Planning Guide
b) Program Orientation1.8 Recruitment in Certified
Nursing Assistant Classesa) Educationalb) Personal
1.3 GAIN Student Handbook 1.9 Office Technology Class c) Career1.4 College Handbook and CEC Marquee 1.9 Staff Development for1.5 Student Follow-up Advertisement of JTPA Counselors1.6 Letters to Students' Homes
2.0 Staff Development2.0 Crisis Referral System Presentations2.1 Advocate for:
a) Housingb) Welfarec) Medical Servicesd) Legal Problem
2.2 Staff Development2.3 Consultation with Outside
Referral Agencies
4 1
'_i
N way
IIPCOUNSELING DEPARTME SPECIALTY AREASDELIVERY SYSTEM
TRANSFER CENTERSAC - ORANGE ACCESS
Delivery System Delivery System Delivery System
1.0 Flyers/Brochures 1.0 Personal/Career/Educa-1.1 Seminars/Workshops tional Counseling and1.2 Staff Development Workshops Advisement1.3 Student Planning Guide a) Individual1.4 College Catalogs b) Group1.5 Educational Counseling 1.1 Student Planning Guide1.6 College Visitations and 1.2 College Catalog
Programs 1.3 Flyers/Posters1.7 Counseling Classes 1.4 Classroom Presentations1.8 Four-year college
COUNSELING DEPARTMENT SPECIALTY AREASDELIVERY SYSTEM
PERSONAL COUNSELING SERVICES ORANGE CAMPUS ARTICULATION - 4 YR. COLLEGES
Delivery System Delivery System Delivery System
1.0
1.11.2
1.3
1.4
1.51.61.71.8
2.0
Individual and PersonalCounselingPersonal CounseJing - GroupSkill DevelopmentWorkshops/Seminarsa) Personal DevelopmentCounseling 120 -Assertive Self DevelopmentCrisis Intervention Teama) Facultyb) General Staffc) Student Health &
Wellness Centerd) Campus SecurityPsychology Intern ProgramStaff PsychologistCollege CatalogCollege Health ServiceFlyers
STAFF
1.0
1.1
1.2
1.31.4
1.5
1.6
1.7
1.8
2.0
Educational/Career/Personal Counselinga) Individualb) Groupc) ClassroomFlyers/Posters/Memos to Staffand StudentsEarly Decision Program foren freshmenteringa) Orientationb) Assessmentc) Advisement/PlacementClassroom PresentationsOrientation/assessment andplacement of older adultsCareer Center Resourcesa) Equipmentb) Written materialsc) Computer servicesd) Video/Tapes/Filmse ) Financial Aid Materialsf) Job Placement CenterTransfer Center Materials &CounselingCareer Assessment & Planninga) Meyers/Briggsb) COPSc) Strong Campbelld) Values Scalee) DATf) GATBAssessment & Interpretation
STAFF
1.0
1.1
1.21.31.41.51.6
1.7
Flyers/Brochures/Memos toStudents and CounselorsArticulation Forms andCourse Transfer ListsZOT Program FormsCSU Certification FormsPrivate college GE listsStudent Planning GuideStaff Developmenta) Articulation updateb) IGETC & otherTransfer ProgramsEureka describes careers& colleges that offerrelated majors
Staff Developmenta) Recognizing emotional
stress in student andstaff
b) Child Abuse Lawsc) Psychological Services-
Counselors/Staff
Staff Development Programs forfull and part-time counselors
:.prog ev c ivcry
4 44 5
COUNSELING DEPARTMENT SPECIALTY AREASDELIVERY SYSTEM
NEW HORIZONS - ADULT RE-ENTRY NEW HORIZONS - TUTORIAL CAREER PLANNING CENTER
Delivery System Delivery System Delivery System- --
1.0 Flyers/Posters 1.0 Personal tutoring session 1.0 Career Center1.1 Orientation Sessions with Vocational Students Tours/Orientation1.2 College Catalog 1.1 Small group tutoring 1.1 College Catalog1.3 Workshop 1.2 Math Lab/Computer Lab 1.2 Student Planning Guide
1.3 Classroom tutoring and 1.3 Financial Aid Informationinterpretation 1.4 Career World
1.4 Class tutoring at CEC in 1.5 Occupational OutlookBasic Skills Handbook
1.5 Flyers 1.6 College Application Forms1.6 Semester class schedule 1.7 CAL Occupational Guide
1.8 Computerized Servicesa) Eureka Occupational
Programb) Financial Aid
Informationc) Job Searchd) College Majorse) View occupational &
Educational files1.9 Flyers/Brochures/
Newspapers2.0 SAC marquee2.1 Classroom presentation in
COUNSELING DEPARTMENT SPECIALTY AREASDELIVERY SYSTEM
FEW HORIZON NEW HORIZON NEW HORIZONGEMDER EQUITY
NON-TRADITIONAL CAREERSDISPLACED HOMEMMER
SINGLE PARENTADULT PROGRAM
Delivery System Delivery System Delivery System
1.0 College Catalog 1.0 College Catalog 1.0 Catalog1.1 Flyers/Brochures 1.1 Flyers/Brochures 1.1 Flyers/Brochures1.2 Letters to Students 1.2 Letters to students 1.2 Workshops1.3 Workshops for students in non- 1.3 Workshops 1.3 Posters
traditional majors 1.4 Single Parent Survival Kit 1.4 Outreach1.4 Computer assisted gender equity Series Workshop a) Community
imbalance lists 1.5 Posters Presentations1.5 Personal Counseling
a) Careersb) Education Plans
1.6 Personal Counselinga) Careersb) Educational
b) Community AdvisoryBoard
c) Radio Commercials1.6 Posters 1.7 Outreach 1.5 Monthly Needs Letter1.7 Outreach Programs
a) High schoolsa) Local Teen Parents
Programs1.6 Administer Older Adult
Scholarshipb) Community based
organizationb) Community Based
Organizations1.7 Classes
a) Counseling 1201.8 Tutoring
a) Vocationalb) Basic Skills/
Pre-collegiate Skills
1.8 TutoringA) Vocationalb) Basic Skillsc) ESL
b) Counseling 115c) College Survival
Skill Seminars(6 wks)
1.9 Book Loan Program 1.9 Financial Aid Counseling d) Durable Power of2.0 Financial Aid Counseling 2.0 Classroom presentation to Attorney Seminar2.1 Job Search Assistance consumer education students e) Self Development -
2.12.22.32.4
Book LoanJob Search AssistanceCommunity Resource ReferralsSingle Parent Club
Personality Typef) Support group for
adult children fortoxic parents
1.8 Personal counselinga) Careerb) Educational
1.9 Welcome Back Program2.0 Coordinates day and
extended trips for seniors2.1 Bi-Annual Older Adult Day2.2 Senior Volunteer Program
a) Cancer Societyb) Health Fair
2.3 Weekly Seminarsa) Topics vary
: prog cv e ivery.
o 5 1
SECTION 12
52
GLOSSARY OF TERMS
1. Baseline (Outcomes) Objectives: Refers to a program/treatment thatAll Students must receive.
2. Counselor Accountability Contract: A written agreement between aprogram manager, a counselor or counselor team, to work toward thecompletion of agreed upon goals and/or objectives during a specifiedtime frame.
3. Counselor/Manager Work Plans (Activities): Overall strategy andactions needed to achieve outcomes/objectives designed and carriedout by the counselor or counselor team responsible for completingthe objective.
4. Department Goal: A statement of broad direction, general purpose,or intent which is general and timeless and is not concerned with aparticular achievement within a specified time period.
5. Domain: Content areas of human growth and development from whichstudent competencies are drawn. Counseling activities and resourcesdesigned to assist students to achieve these competencies areorganized accordingly.
6. Evaluation: Staff driven, for the purpose of program development,growth, and improvement. In this Objective Free System, results ofcounselor efforts are collected and evaluated by counselors withminimal administrative supervision.
7. Need: The difference between What Is and what a program Should Be.
8. Objective Free Model: Refers to a program Development andEvaluation system that requires participants to establish goals,identify student and staff competencies (outcomes), develop workplans, and report and evaluate results.
9. Outcome: Identified competency a client should have as a result ofinstruction provided in a workshop, class seminar, orientationsession or counseling session.
10. Program Based Needs Assessment: A series of needs statementsdeveloped by teachers, community representatives, counselors,students and administrators designed to identify and rank studentNeeds as seen from all segments of the population.
11. Program Goal: Generally based on Needs Assessment results.Describes what the counselor does to accomplish student/staffobjectives and/or desired outcomes. Example: Organizes andconducts career planning programs, financial aid seminars andcollege orientation programs for continuing students and potentialstudents.
12. Selected Student: Refers to a student(s) who have either "selfreferred" or who have been referred by staff because of specialneeds. Example: personal counseling, financial aid, careerguidance.
lOprovivAlcmis
5,1
SECTION 13
PROGRAM DEVELOPMENT WORKSHEETAPPLIED ARTS/SCIENCE COUNSELOR
GOAL: TO PROVIDE COUNSELING SERVICES TO STUDENTS IN APPLIED ARTS/SCIENCE
DOMAIN
EDUCATIONCAREERSOCIAL\PERSONAL
FACIANYSITMENTOITIVOME /Jour INTIT POPULATION DATE/TIMES
PERSONSRESPONSIBLE LOCATION NOTES
1.0 To provide to AppliedArts and Science Facultyknowledge of CounselingStaff and services theyprovide
1.0 Letter to faculty inApplied Arts/Sciences.Meet with faculty bothfull/part-time at theirannual meetingfall/spring
RESPONSIBLE LOCATION NOTES1. Students become aware and 1. Displays information 1. CEC students and 1. Determined by 1. Counselors 1. CECinformed about the educa-
tional programs and counsel-ing services available tothem.
materials on topics such as:a. ABE, ESL & H.S. programb. Career Centerc. Child Cared. Financial Aidse. Job Training Prog. ROP, JTPA
community the avails-bility ofmaterials.
and assistants studentareas
GAIN
f. Learning Disabilities Prog.
2.
3.
Student clarities informqtion2.gathered from displays andhandouts,
Students tufarated r.boutissues.
Class visitations to orientstudents to programs &services at CEC & RSC.
3. Workshops and seminars ontopics relevant to studentsneeds and interests
2.
3.
CEC students
CEC students
2.
3.
Arranged
Arranged
2.
3.
Counselors
Counselors
2.
3.
Classroomi
Arranged
. Actual referral and guidanceof student,
4. Compile a directory or listof community agencies forstudent referral
4. CEC students 4. Counselors
aluation:
K., tom
5 -,
PROGRAM DEVELOPMENT WORKSHEETCENTENNIAL EDUCATION CENTER
GOAL- To facilitate entrance into the High School program by providing assessment and individual counseling.
STUDENT/STAFF OUTCOMES Acrrary POPULATION DATWITNIES
PERSONS
RESPONSIBLE
. Understanding of studentsgoals and objectives
1. In-take interview forfilling out student infor-mation sheet and registra-tion form.
1. Potential Students 1. Office hours8am-9pm
1. CounselorAssisstant
1. B-I00
2. Recommend appropriate place-ment by counselor
. Placement test given tostudents
2. Applicants fromthe community
2. Per testingschedule
2. Counselingassistant
2. B-103B-109
3. Counselor recommends aneducational plan
3. Counseling session withtest interpretation, creditevaluation, program planninand classroom policyorientation.
3. Applicants fromthe community
3. By appointmentand walk-in
3. Counselors 3. Counseloroffice
4. Student complete.. reni.:trr-
tion proces.1
4. Student registers forclasses
4. Applicants fromthe community
4. Office hours8am-9pm
4. Admissionsstaff
4. Admission .
officeA-I00
ukvbmi) 69
PROGRAM DEVELOPMENT WORKSHEETammuNIAL EDUCATION CENTER
GOA.L: To prepare students for graduation and to articulate effective follow-up to college admission or other.
STUDENT/STAFF OUTCOMES ACTIVITY POPULATION DATEMDES
PERSONS
RESPONSIBLE LOCATION r4OTES
I. Generates a general list ofpotential graduates.
I. Review of student files toidentify students with lessthan 50 credits tograduation
I. Potential graduate- 1. Nov. - Dec.of eachacademic year
l. Counselingstaff
1. 8-104
. Reinforce students academicprogress in anticipation ofgraduation
2. Letters sent out topotential graduates advisinthem to review their educa-tional program with theircounselor
3. Potential graduate. 3. Spring semeste 3. Counselors 3. Counselorsoffice
4. Establish a pool of finalgraduating candidates
4. Preparation of graduationpacket to send to grad-uating candidates providinginformation about picturetaking, ordering the cap &gown and the graduationceremony
4. Potential graduate 4. April 4. Counselingassistants
4. B-104
valuation:
skvbm
PROGRAM DEVELOPMENT WORKSHEETCENTENNIAL ELJCATION CENTER
. Confirmation of participa-tion in the graduationceremony, evaluation of
.students educational exper-iences at GEC and projectionof students educational orcarver plans.
5. Counseling session to con-firm participation in thegraduation ceremony and toassess individual needs andcareer plans. To planaccordingly for the ACCESSprogram, RSC placement testsand others.
I. Knowledge of Higher CSL 116 & New Student New & Continuing Each Semester Internatidnal RSC Special Adaptation
Education in the US Orientation Students Student Counselor to F-1 Students
2. Orientation, Educational Orientation New Students Each Semester International RSC Special Adaptation
Goal & Plan & Course New Student & AdvisementStudent CounselOr .to F-1 Students
Selection.
3. F-I Transfer Information F-1 Transfer Workshops Transfer Students Each Semester International RSC Special Activities
& Application Procedures (UC & CSU) , CSNL 116 Student Counselor for F-1 Students
4. Career Life Planning See General Counseling RSC
5. Pcrqonal C,unseling Sec General CounselingRSC
wallow
PROGRAM DEVELOPMENT WORKSHEETORANGE ADULT LEARNING CENTER
GOAL: TO DEVELOP A "TEAM MEETING" SUPPORT SERVICE FOR CONTINUING EDUCATION HSS. ARE AND ESL PROMMS
PAGE 1
STUDENT/STAFF OUTCOMES ACIIVITY POPULATION DATWITMES
PERSONS
RESPONSIBLE LOCATION NOTES
1. To establish an inter- I. Counselor facilitates weekly ABE/HSS Students Mondays Counselor, ABE/ ALCdisciplinary team which meetings to discuss students 12:45-2p.m. Reading Instructo- Teachers'monitors student's progressand recommends appropriateinterventions when necessary.
academic progress and/orbehavioral referrals
2. Prepares
ESL Facilitator Loungeand HSSFacilitator
Students are to benefit fromcollaborative efforts
agenda withprogrammatic and studentconcerns follow-up
3. Provides support servicesand tutoring to specialneeds students:
a. Blind student-taping of textbooks
b. LD students-Counseling, additionaltime with readinginstructor and referralsto CEC or RSC LD services
c. Students with disciplineproblems or lack ofacademic progress1. Referrals to ALC
Dean
G OAL:
PROGRAM DEVELOPMENT WORKSHEETNEW HORIZONS
TuTORIAL
PROVIDE LIMITED ENGLISH PROFICIENCY, ACADEMICALLY AND OR F NANCIALLY DISADVANTAGED VOC TIONSPECIALIZED INSTRUCTIONAL SUPPORT
:OD ': I #1,:
STUDENT/STAFT OUTCOMES ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE IAIOCATION NOTES. Students will receive
._
1. Tri-lingual Learning Financial, educational On-going Delories Netzel New Horizons SUBJECT AREASspecialized instructional Specialists will work indi- and/or linguistically Phong Nguyensupport to assist them in vidually and on a small disadvantaged and Orange Campus:their chosen field of studyand ensure their retention
group basis with specialneeds vocational educationstudents
students 8 InstructionalAssistants
Office Tech 021
Fire Academy:2. Direct on-site assistancein vocational educationclassrooms and/orlaboratories
(Huntington Beach)Fire Tech 060/050
Santa Ana Campus:Electronics 018Office Tech 025Office Tech Lab032, 035, 063
Office Tech 021
Centennial Ed. Ctr.Business Skills
valuation:
hrlmic,hm
U
PROGRAM DEVELOPMENT WORKSHEET
GOAL: RECRUIT NON-CREDIT UDENTS FROM VALLEY HIGH SCHOO
NEW EIDEI2LINS - ADVANCE
el. 1. I : tlY A :
STUDENT/STAFF OUTCOMES ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
Provide information regard- Making outreach presentations Vocational Education fall/spring Edna Jimenezing admission and registra-tion via VIP
to continuing education stu-dents enrolled in Valley High/
Refueio Quintana
- Student Services Orientation
Vocational EducationCounseling one-on-one andsmall group
CEC school's evening program,with ultimate goal of takingleadership in coordinating acollege information programduring fall and spring
Development and implementa-tion of educational plan
.Incirwhe
5
PROGRAM DEVELOPMENT WORKSHEETNEILEDRIZONS - ADVANCE
GOAL ON-GOING COUNSELING FOR VOCATIONAL EDUCATION ELIGIBLF STUDENTS
- Development and implementa-tion of educational plan
- Student Services orientation
To ensure that at-riskvocational education studentshave access to counseling/support services on a one-to-one and small group basis tomaximize their chances ofsuccess at RSC
TO ENCOURAGE, SUPPORT AND FACILITATE LIFE-LONG LEARNING AND TRANSITIONING AMONG OLDER ADULTS AS WELL AS EDUCATING THE COMMUNITY AND RSC STAFFREGARDING OLDER ADULT ISSUES AND NEEDS
NOTE: ALL SERVICES PROVIDED TO RE-ENTRY STUDENTS, PLUS:
1
, STUDENT/STAFF OUTCOMESL_
ACTIVITY POPULATION DATF/ITMES
PERSONS
RESPONSIBLE LOCATION NOTESOLDER ADULT STUDENTS WILL:
I 1. Have support in assessing 1. One-on-one career/life All older adults On-going all year Gloria Davenport SAC1 and re-directing life, car-
eer goals and job-retraining2. Have a sense of worth, a
hope of fulfilling dreamsand uncovering capabilities
planning, MBTI interpreta-tion, and in-depthcounseling
2. Grief counseling regardingjob and other losses
(55+) and through-out county
3. Be able to understand thegrief process and its im-pact
4. Have information on commun-ity resources and services
3. Inform and refer tocommunity resources
4. Write a monthly column inthe New Horizons, olderadult newsletter, "The
5. Possess a clearer pictureof the aging process andgerontological theories
6. Be aware of RSC as a re-source for continual lifedevelopment
8. Encourage and supportdegrees or certificate goals
7. An implemented Older AdultScholarship ($100 persemester & a write-up andpicture in Newsletter
9. Meeting of specilized needsand issues related toolder adults
8. Initiate & facilitate wkshp,programs, support groups,etc., such as:
8. Vary from1 to 6 wksin usuall
D rable Powe. 2 hr
valuation: for Health Care- Assertion'Trtining- upport Group for Adult Children of Toxic Parents
Prindevtnet
56
- Self-development through personality type temperamentNOTE: RSC has become a leader in older adult education in the community, so the program reaches far beyond students
ln5-;t enrolled In classes.
vir.rdy r: ,
'. 14"1
k. ad 5 6
PROGRAM DEVELOPMENT WORKSBEETNEW HORIZONS
OLDFR Annla COUNSELING AND FDUCATION
GOAL: To ENCOURAGE SUPPORT AND FACILITATE LIFE-LONG LEARNING ND RANSITIONING AMONG OLDER AD T W JSTAFF REGARDING OLDER ADULT ISSUES AND NEEDS
. Form a support group COLLEGE SURVIVAL COLLEGE SURVIVAL
. Visit campus resources and 6 weeks, 12 hour Workshop Re-entry and new First 6 weeks of Gloria Davenport SACservices
. Be acquainted with collegeforms and policies
. Learn tips on study andcoping skills, time manage-ment, classroom survival
(no cost, no credit)
For content, sec Outcomes
older students each semester
1 apt., 2 hrs.per week
Classroom &total campus
. Assess personality type/tempand learning style
. Be acquainted with collegeschedule, catalog, studentplanning guide
. Learn steps for developingown educational plan
vaivanott
l'rosdrv.bei
PROGRAM DEVELOPMENT WORKSHEETORANGE ADULT LEARNING CENTER
GOAL: TO ORGANIZE AND ADMINISTER A PROGRAM TO BOLSTER CLASS ENROLLMENT/ATTENDANCE IN THE HIGH SCHOOL SUBJECTS PROGRAM AT THE ORANGE CAMPUS
STUDENT/STAFF OUTCOMES ACTUVrrY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
i. To increase enrollment inHigh School SubjectsProgram at the OrangeCampus
1.
.
.
.
.
Inservice new students onoptional Orange Campusattendance site
Discuss concurrent enroll-ment: high school andcollege credit opportuni-ties
Post signs in CounselingOffice
Highlight Orange Campus in
student handbook
Frequent communication withOrange Campus instructora. Services availableb. Course sequence for
completion of a diploma
lin
PROGRAM DEVELOPMENT WORKSHEETNEW HORIZONS
RE-ENTRY PROGRAM
GOAL: TO EASE AND FACILITATE THE TRANSITION AND SUCCESS OF RE-INUY_OUDENTS INTO AN ACADEMIC SYSTEM
PAGE 2
STUDENT/STAFF OUTCOMES__
ACTIVITY POPULATTON DATWITMES
PERSONS
RESPONSIBLE LOCATION NOTES...........
STUDENTS WILL/CANKrow how to utilize the col- . One-on-one personal, trans- All re-entry and On-going Gloria Davenport New Horizons
lege system and servicesEnhance self-esteem, confi-dence and assertion/stressmanagement and coping skillsRebuild or develop a newlifeHave better self-understandin4and clarity of personal andcareer goals, values andneedsHave tools for self-develop-ment and personal empowerment
itional, and career/lifeplanning and in-depthcounseling
. One-on-one academic advise-ment
. Assertive self-development,3 unit class
. Interpretation of assess-ments, instruments, e.g.:personality type/tempera-ment and learning style
older adults Office
Classrooms
'Jesting Ctr
Career PlanningCenter
Have acceptance of self
. More retention tn classes Memo to instructors offeringcounseling with "at risk"students
. Collaboration with othersources
Have information on changes,trends regarding re-entrystudents
. Attend conferences, wkshps. Membership in POWER
(Professional Organizationfor Women tn Education &Re-entry -
va uuuun:
r'mtdev bon
10310q
PROGRAM DEVELOPMENT WORKSHEETORANGE ADULT LEARNING CENTER
GOAL: "TEAM MEETING" - CONTINUED
PAGE 2
STUDENT/STAFF OUTCOMES ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
2. Educational contacts
d. Support for Phoenix HouseStudents1.ALC Counselor and PhoenixHouse Counselor workclosely to ensure successof residents enrolled inprogram.
2. To encourage and acknowledge 1. Students receive letters ofacademic excellence praise for good grades or
fulfilling educationalcontracts
2. Students are informed ofscholarship availability
3. To evaluate existing programs 1. Revised student handbook forand recommend procedures to 1991-92 school yearenhance efficiency
2. Coordinated activities andrevised curriculum toassist blind students
3. Revised numerous forms (e.g. :
a. Writing Skills Sampleb. Notification of subject(s
form
10.0
:;()A1._.: "TEAM MEETING" - CONTINUED
PROGRAM DEVELOPMENT WORKSHEETORANGE ADULT LEARNING CENTER
PAGE 3
STUDENT/STAFF OUTCOMES ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
4. Compiled roster of studentsnearing graduation to moni-tor progress and encouragecompletion of creditsa. Educational contractb. Progress lettersc. Post tentative graduation
list in classroom
5. Proposed research project to Fall 1991 Julie Slark/
be coordinated with Research ALC Staff
Department of RSCa. Predictors of success for
students enrolled in HSSprogram
b. Barriers affectingstudents completion ofprogram
c. Relationship betweennumber of credits neededand successful completionof program
d. Measure success rate ofLD students entering HSS
e. Instructional strategiesand their effect onstudent retention
...d11,111011;
160
GOAL: "TEAM MEETING - CONTINUED
PROGRAM DEVELOPMENT WORKSHEETORANGE ADULT LEARNING CENTER
PAGE 4
STUDENT/STAFF OUTCOMES ACTIVITY POPULATION DATEMMES
PERSONS
RESPONSIBLE LOCATION NOTES
6. Counselor coordinated withCarolyn Motokane to developresource directory for CEstudents
7. Counselor to conduct Pilot Test Counselor ALC Teachers"How to Get through High Winter 1992 LoungeSchool Subjects: NittyGritty" inservice to encour-age assertive behaviorsto assist students throughthe HSS program
_
16;) BEST COPY AVAMBLE
PROGRAM DEVELOPMENT WORKSHEETORANGE ADULT LEARNING CENTER
GOAL: TO DEVELOP REGISTRATION PROCEDURES RELATTNG TO FVROTTMFNT. ARgFcSMVNT ANn PTACFMFMT
To establish registration I. Students will phone for Tentative enrollees- Open entry/Open Counselor ALC Counselinprocedures to effect appropriateplacement of students In highschool subjects or NBE programs.
counselor appointments
2. Students will provide un-official transcripts of highschool coursework forevaluation
Age 18+ exit Office
3. Students will receive anorientation to ALC programs
4. WRAT word recognition testwill be administered toscreen students reading below8.0 grade equivalent. Referstudents to reading program
5. Credit evaluation form willbe explained to students
, 6. Students will be enrolled inmorning, evening or bothsessions either attending ALCor Orange Campus
7. Students will sign AttendancePolicy
8. Counselor will record each
%.11 tI,It :011:
eduILb LLIL VJ.b
l i 1
GOAL: TO ENSURE EAS
PROGRAM DEVELOPMENT WORKSHEET
ON OF SING P
NEW HORIZONSSINGLE PARENT/HOMEMAKER/DISPLACED HOMEMAKER
:Z S.5 .Iw wL. I .:1
STUDENT/STAFF OUTCOMES4
Acnvrrit<
POPULATION DATEMMES
.......,
PERSONS
RESPONSIBLE LOCATION NOTESI. Learn programs and services 1. Outreach Presentation to Single Parents Continuous OUTCOMES: #1 - 5 RSCavailable for Single Parents,
Homemakers and Displacedlocal community-basedorganizations and teen
Displaced HomemakersHomemakers
Sunshine Vidaland
communitybased organ-Homemakers through New
Horizonsa) Personal/Career Counselinp
parent program participantsencouraging them to con-tinue in higher education
Vocational Students Alice Hernandez
ACTIVITY:
izations
b) Academic Advisementc) Book Loand) Tutoringe) Seminars/Workshops
2. Information letter will besent to new students whoindicated on the studentsurvey that they were
#1, #7
Alice Hernandez
ACTIVITY:f) Community ResourceReferrals
g) Personal Job Search
interested in servicesavailable for singleparents
#2 through 1/6
Sunshine Vidal
.
AssistanceLearn educational options/majors available at Rancho
3. Welcome Back Letter senteach seme.ter to continuingstudents
Santiago College 4. Co-Advisor In Single Parent. Learn additional resources Club
available at RSCa) Financial Aid
5. Presentation of SingleParent Survival Kit Series
b) E.O.P.S.
c) Child Development Ctr.6. One-One and group
counseling
4.
d) CARENetwork with other SP/DH/Hstudents on campus
7. Presentations to consumereducation/home-ec students
I 5. Ensure student success
Eva uation:
PROGRAM DEVELOPMENT WORKSHEETNEM HORIZONS - ADVANCE
GOAL- PROVIDE FOLLOW-UP COUNSELING FOR VOCATIONAL EDUCATION STUDENTS UNDER ACADEMIC PROBATION
STUDENT/STAFF OUTCOMES ACTIVITY POPULATION DATFITLMES
PERSONS
RESPONSIBLE LOCATION NOTES- Increase C.P.A. to
satisfactory level
- Maintain satisfactory G.P.A.
Student retention
- Establish high-risk factors/profile for probationaryvocational education students.implement a communication/contact plan as appropriate,provide counseling servicesand follow-up
1.0 Set dates for workshop. 1.0 Students Undecide.Major and student.who intend totransfer
1.0
2.0
Oct. 24thNov. 7th
1:00-3:005:30-7:00
1.0 Ruth BabeshoffKathy Green
OrangeCampusRm. A-210
major will:a) know about educational/
career resourcesb) know the processes
involved in selectinga major
c) know how to use variouseducational resources whernselecting a major
Students who intend to tran-sfer will be able to;complete applicationproceedures, learn admissionrequirements, know whatmajors are impacted &understand G.Ed. requirementsof RSC and the college theyare transfering to
va uation:
brn i
PROGRAM DEVELOPMENT WORKSHEETORANGE CAMPUS
GOAL: TO EXPAND THE ORANGE CAMPUS RETENTION PROGRAM
for spring semester in:Math 050, 080Engineering 148Business 112
who intend totransfer to afour-year college
I. Guzman Room
P. Curtificdtion requestsI. Transfer requirements
C. Fluatu fat Aid dvadlInes
.AhAnniii: ft-umber ot classes -
_Student comments_-
Instructor comments -Completed pplication college/financial aid forms -
149150
PROGRAM DEVELOPMENT WORKSHEETTRANSITS CENTER
OAL: INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OF THE EDUCATIONAL PROCESS
PAGE 2
STUDENT/STAFF OUTCOMES ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
3.0 Students will know about 3.0 Mail out information to 3.0 Selected stud October, 1991 J. Acuna SA Campustransfer opportunities matriculated students who
have declared transferas their goal.
ents who havedeclared transferas their goal.
April, 1992 I. Guzman
3.1 Post transfer informationon bulletin boards andappropriate classrooms.
3.2 Secure, from transferinstitutions, informationfor posting.
miluni:
G OA L:
PROGRAM DEVELOPMENT WORKSHEETTRANSFER CENTER
INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OF THE EDUCATIONAL PROCESS
PAGE 3
ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTESSTUDENT/STAFF OUTCOMES
4.0 Rancho Santiago College 4.0 Provide campus tours to 4.0 Selected stu- 4.0 Fall Semester 4.0 Transfer Ctr. SA Campusstudents will be provideduniversity experiences in
selected universities, dents who havedeclared trans-
SeptemberOctober
Specialistschedules and
the following areas:a. Programs and services
available at selected
4.1 Host university represen-tatives on campus.
fer as theirgoal.
arranges
universities.b. Location of facilities
and resources that re-
4.2 Transfer Center Specialistschedules and arrangestours for staff.
late to majors and 4.3 Spring SemestErextra curricularactivities,
c. Orientation dates andregistration proce-
4.3 Select Student Servicesstaff, counselors andfaculty to conduct tours.
FebruaryMarchApril
dures. 4.4 Transfer Center Specialistfacilitates the schedulingof appointments throughthe Counseling Center.
4.5 Host University Day at 4.5 October 4.5 TransferRancho Santiago College Ctr. Spec.
(;OAL: INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OF THE EDUCATIONAL PROCESS
PACE 4
STUDENT/STAFF OUTCOMES ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
1.0 Provide immediate transferinformation to transfer-ready students
1.0 Identify potential trans-fer (30 - 45 units ofcoursework with 2.0 GPA)
1.0 Transfer-readystudents
1.0 September 1.0 TransferCenterSpecialists/
SA Campus
Counselors1.1 Send letter advising
students to make appoint-ment with counselor andattend a Transfer Centerworkshop
1.1 October 1.1 Transfer CtrSpecialists/Counselors
SA CampusOrange Campus
1.2 Provide transfer applica-tion workshops for CSUand UC bound students
1.2 OctoberNovember
1.2 Transfer CtrSpecialists/Cousnelors
1.3 Advise students of finan-cial.aid workshops pro-vided by the Financial Aid
1.3 JanuaryFebruaryMarch
1.3 Transfer CtrSpecialists/Counselors
Office
1.4 Follow up on problemapplications
1.4 Throughoutyear asneeded
1.4 Transfer CtrSpecialists/Counselors
SA Campus
GOAL:
tio
PROGRAM DEVELOPMENT WORKSHEETTRANSFER CENTER
INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OF THE EDUCATIONAL PROCESS
PAGE 5
S'IrUDENUSTAFF OUTCOMES ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
.0
.0
Students will learn about:a. Academic programsb. Student support services
c. Campus environment
Students will know aboutfederal, state, and localfinancial aid programs
2.0
3.0
Provide tours to selectedfouryear schools
Send letter to studentsadvising them of federal,state, and local financialaid programs
2.0
3.0
Transferreadystudents andother interestedstudents
Transferreadystudents andother selectedstudents
2.0
3.0
Throughoutthe year
November,'91
2.0
3.0
J.
I.
J.
I.
AcunaGuzman
AcunaGuzman
SA Campus
SA Campus
JO
PROGRAM DEVELOPMENT WORKSHEETTRANSFER CFMTER
:i()AL: INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OF THE EDUCATIONAL PROCESS
PAGE 6
STAFF OUTCOMES
1.0 Establish an AdvisoryCommittee in accordancewith the Council structure
. 11.1.1i11,11
ACTIVITY POPULATION DATEIIIMES
PERSONS
RESPONSIBLE LA)CAIION NonsI
1.0 Solicit volunteers for anon-campus Advisory Com-mittee from:
a. Academic Senate
b. Classified Advisory
c. Academic Division
d. Counselinge. Student Services
1.0 Transfer CenterCoordinators,Transfer CenterSpecialists andother committeemembirs
1.0 September '91 1.0 J.
I.
AcunaGuzman
SA Campus
1.1 Schedule Meetings as
appropriate
1.1 Same as 1.0 1.1 Throughoutthe year
1.1 J.
I.
AcunaGuzman
1.2 Identify and focus onconcerns of mutual
interest
1.2 Same as 1.0 1.2 September,Novemberand Aprilmeetings
PROGRAM DEVELOPMENT WORKSHEETTRANSFER CENTER
PAGE 7
Ci()AL: INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OF TOE EDUCATIONAL PROCESS
STAFF OUTCOMES ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
2.0 Establish an externalTransfer Advisory Sub-Committee to advise oncommunity corwerns
2.0
2.1
Solicit volunteers for aTransfer Community Advis-ory Committee from:
a. Four-year schools -public and private
b. Community groups
c. Unified schools
Schedule meetings asappropriate with purposeof sharing informationsand concerns of mutualinterest
2.0
2.1
Transfer CenterSpecialists andother committeemembers
Transfer CenterSpecialists andother committeemembers
2.0 September '91
2.1 October '91February '92
2.0 Transfer Ctr.Coordinator
2.1 Transfer Ctr.Counselor
SA Campus
SA Campus
II, 1111 Ti
16
PROGRAM DEVELOPMENT WORKSHEETTRANSFER CENTyrit
1,( ),,A1 ,: INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OP THE EDUCATIONAL PROCESS
PAGE 8
STAFF OUTCOMES AcTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
'nvide staff opportunitiesqni'..er.:itv campuses
1.0
1.1
2.0
Attend tours with students
Schedule tours during flextime as needed
Schedule periodic presenta-tions for counselors'transfer processes,
1.0
2.0
Counseling staff
Counseling andappropriatesupport staff
1.0 All yearas needed
2.0 Fall Sem.5 presentations
2.1 Spring Sem.
5 presentations
1.0
2.0
TransferCenterCounselors
TransferCenterCounselors
SA Campus
SA Campus
transfer requirements,certification andUniversity California core,scholarships and financialaid, and other problemsencountered when trans-
faring
1631-67;
GOAL:
PROGRAM DEVELOPMENT WORKSHEETTRANSFER OF/ITER
INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OF THE EDUCATIONAL PROCESS
PAGE 9
STA FF 0 UTCOM ES ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
3.0 Counseling staff willbecome familiat with a
3.0 Write a staff developmentproposal to fund theVisitation Program
3.0 Counselors andFaculty
3.0 September 3.0 TransferCenterCounselors
SA Campus
variety of college anduniversity programs andcampuses
3.1 Survey Counselors andfaculty for interest inparticipating
3.1 Beginning ofacademic year
3.1 Same as 3.0 3.1 TransferCenterCounselors
SA CampusOrange Campus
3.2 Match Counselors andfaculty wirh campuses
3.2 October '91 3.2 Same as 3.0 3.2 TransferCenter
SA Campus
Counselors
3.3 Arrange visitations toservices and departments
3.3 October '91 3.3 TransferCenter
SA Campus
Counselors
3.4 Counselors and facultywill report back to theirstaff on visitation
3.4 Fall and SpringSemester
3.4 TransferCenterCounselors
SA CampusOrange Campus
1.6.616 6
PROGRAM DEVELOPMENT WORKSHEETTRANS/Mt CRITTER
CI( )AI INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OF THE EDUCATIONAL PROCESS
4.
Page 10
STAFF OUTCOMES ACTIVITY POPULATION DATEMMES
PERSONS
RESPONSIBLE LOCATION NOTES
Counseling Staffand faculty will knowappropriate:a. Transfer procedures to
the CSU/UC and areaprivate colleges
b. Resource people attheir own college siteand at area universi-ties and colleges
4.0 Develop a Transfer Needs 4.0 Counselors andstaff and depart-ment staff
4.0 September '91 4.0 TransferCenterCounselors
SA Campus
Assessment for academic
departments
4.1 Arrange times to meet withdepartment and divisionsto discuss transfer issues
4.1 Department anddivisions
4.1 October '91 4.1 TransferCenterSpecialists
SA Campus
4.2 Plan seminars/classes forfaculty and staff duringflex time
4.2 Faculty andstaff
4.2 September '91 4.2 TransferCenterCounselors
SA CampusOrange Campus
161e-
O
PROGRAM DEVELOPMENT WORKSHEETTRANSFER CENTER
30A L: INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OF THE EDUCATIONAL PROCESS
5
PAGE 11
STAFF 0 UTCO M ES ACTIVITY POPULATION DATEMMES
PERSONS
RESPONSIBLE LOCATION NOTES
0 Provide department/division with catalogs
from selected four-yearcolleges
5.0 Organize a system that willresult in colleges anduniversities supplyingcatalogs for departmentand divisions at Orangeand Santa Ana Campuses
5.0 Counseling Dept.Divisions atOrange andSanta Ana Campus
5.0 Septemberand remain-der of theyear asneeded
5.0 TransferCenterCounselors
SA CampusOrange Campto
'hi II .41
169
GOA L:
PROGRAM DEVELOPMENT WORKSHEETTRANSFER CENTER
INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OF THE EDUCATIONAL PROCESS
PACE 12
STAFF OUTCOMES ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
3 Identify a minimum of 100under-represented studentseach academic year
------ -
1.0
2.0
2.1
2.2
2.3
2.4
Use Early Decision recordsand computer checks toidentify and inviteunder-represented studentsto participate in TransferCenter Programs
Issue survey code for each
student
Send student lettersadvising them of add/dropperiods, financial aid,and other relevantinformation.
Check mid-term and finalgrade reports on these
students.
Contact and counsel stud-ents who are in danger of
failing
Develop an Ed. Plan foreach student for thefollowing semester
1.0
2.0
2.1
2.2
2.3
2.4
One hundred (100under-represente.students
Same as 1.0
Same as 1.0
Same as 1.0
Same as 1.0
Same as 1.0
1.0
2.0
2.1
May andSeptember oieach year
September
October,December,'91March andApril,'92
1.0
2.0
TransferCenterCounselors/Specialists
Same as 1.0
SA Campus .
12(1
4
PROGRAM DEVELOPMENT WORKSHEETTRANSFER CENTER
GOAL: INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OF THE EDUCATIONAL PROCESS
3.
4.
PAGE 13
I UDENT/STAFF OUTCOMES ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
7 Students will know about 3.0 Send out Transfer 3.0 Under-represented 3.0 Throughout 3.0 Transfer SA Campus
and apply for universityand for college scholar-
Newsletter students school year CenterCounselors/
ships and grants 3.1 Sponsor field trips to 3.1 Same as 3.0 3.1 Same as 3.0 Specialists
selected universities 3.1 Transfer Ctr.See ScheduleCounselors
3.2 Sponsor over-night fieldtrips to university/colleges
3.2 Same as 3.0 3.2 Same as 3.0 3.2 Same as 3.1 See Schedule
3.3 Present scholarship/finan-cial aid workshops
3.3 Same as 3.0 3.3 Same as 3.0 3.3 Same as 3.1 See Schedule
) Under-represented studentswho drop ant will be con-tacted and urged tore-enter college
4.0 Identify those under-represented students whodropped out
4.0 Same as 3.0 4.0 Eachsemester
4.0 Same as 3.0 SA Campus
4.1 Contact those students &find out why they droppedout
4.1 Same as 3.0 4.1 Same as 4.0 4.1 Same as 3.0 SA Campus
4.2 Same as 4.0 4.2 Same as 3.1 SA Campus
4.2 Set up an Ed. Plan thatwill encourage them tore-enter college
4.2 Same as 3.0
d.111i,1
1 3-
PROGRAM DEVELOPMENT WORKSHEETTRANSFER CENTER
GOA L: INCREASE STUDENT AWARENESS OF TRANSFER AS A FUNCTION OF THE EDUCATIONAL PROCESS
1 . 0
7.0
3.0
PAGE 14
STAFF OUTCOMES ACTIVITY POPULATION DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
Establishment of a compre-hensive catalog file for
1.0 Order catalogs from CSU,UC and private schools
1.0 Summer 1991 Transfer CenterSpecialists
SA Campus
reference that includesprinted computer and micro-fiche data.
1.1 Update micro-fiche cata-logs as needed
1.1 Fall 1991 Transfer CenterSpecialists
1.2 Purchase micro-fiche
Establish a library of 2.0 Order a variety of books 2.0 Summer Transfer Center
catalogs available tottulentt;
which are consideredstandard references
As Needed Specialists
Establish a data link 3.0 Load "ASSIST" on to the 3.0 Summer Transfer Center
utilizing "ASSIST" forstudent use
three (3) computers inthe Transfer Center
Specialists
41)
PROGRAM DEVELOPMENT WORKSHEETTRANSFER CFMTER
INCREASE STIMENT AWARENESS OF TRANSFER AS A FUNCTION OF THE EDUCATIONAL PROCESS
STAFF MITCONH
4.0 1.1!;tablish a file
slipplementarv mathighlighting admlctiteria, major,financial Aid and
5.0 Establish and mai(orrent (Ile dealtioir-year co'lege
`1"i, Programs mid11 I p
PACE 15
__. ___
ACI1VITY POPULt..TIOPP DATE/TIMES
PERSONS
RESPONSIBLE LOCATION NOTES
.31
crialsgsionsprograms,contact-
Icatn a
ing withadmis-,wholar-
4.0
5.0
Order supplemental infor-mation from CSU and UCsystems and selectedprivate schools
Solicit current informa-tion from four-yearcolleges and universities
_ ____
4.0
5.0
Counselors/Support Staff
.
Counselors/Support Staff
4.0
5.0
Summer
Fall
4.0
5.0
TransferCenterSpecialists
TransferCenterSpecialists
SA Campus
SA Campus
1 Vri
GOAL :
PROGRAM DEVENT WORKSHEET
STUDENT/STAFFOUTCOMES ACTIVITY POPULATION DATE/TIMES
PERSONSRESPONSIBLE LOCATION NOTES
EVALUATION:
A \pRo(i)rvvHARTI SMI
1 Pi 9
PROGRAM DEVELA1ENT WORKSHEET
PROBLEM:
A: \PROGDEV CHA RT2.SML
1811b",
SECTION 14
EVALUATION WORKSHEET EXAMPLE
EARLY DECISION PROGRAM - ORANGE CAMPUS(Program Name)
CRWOL: ORGANIZE AND MAINTAIN A MATRICULATION PROGRAM FOR AREA HIGH SCHOOLS
EVALUATION DATA:
Placement Testing
12090
Early Decision 6-3-92to be Enrolled:
Area High Schools Number of Projected Students
Orange High SchoolEl Modena High School
Orange High School 90El Modena High School 90
Canyon High School 35 Canyon High School 30
Villa Park High School 48 Villa Park High School 40
Foothill High School 10 Foothill High School 15
Total 303 Other Schools 20
Make Up Testing-5/12/92 40 Projected Total Students 285
Total Tested 343
SUMMARY STATEMENT/RECOMMENDATIONS:
1. Recommend that posters describing this prograMbe placed in the career centers of area
high schools on or at the beginning of the school year.
2. With the number of students participating in the Early Decision Program increasing eachyear, recommend two additional counselors be involved plus four additional student