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17711446 Careers and HR Development Rattar Muhammad Azam Urdu University Karachi

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    ROBERTL.MATHIS

    JOHNH. JACKSON

    PowerPoint Presentation by Charlie CookThe University of West Alabama

    Copyright 2005 Thomson Business & Professional Publishing.All rights reserved.

    Careers and HR DevelopmentCareers and HR DevelopmentCareers and HR DevelopmentCareers and HR Development

    Chapter 10Chapter 10

    SECTION 3SECTION 3Training and DevelopingTraining and Developing

    Human ResourcesHuman Resources

    Presented By: Rattar, Muhamma Azam

    Federal Urdu University Karachi

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 102

    Learning ObjectivesLearning Objectives

    Learning ObjectivesLearning Objectives

    After you have read this chapter, you should beable to:

    Differentiate between organization-centered and

    individual-centered career planning.

    Discuss several career issues that organizations and

    employees face.

    List options for development needs analyses.

    Explain why succession planning has become more

    important.

    Identify several management development methods.

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 103

    Employee DevelopmentEmployee Development

    Employee DevelopmentEmployee Development

    Significant DevelopmentsMore horizontal ladders in middle management

    More strategic focus on core competencies

    Careers as a series of projects, not upward steps in

    an organization

    Career development now extends to all employees

    In new career era, the individual manages own

    development, not the organization.Employees who change jobs and employers

    frequently are now the norm.

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 104

    Careers and Career PlanningCareers and Career Planning

    Careers and Career PlanningCareers and Career Planning

    CareerThe series of work-related positions a person

    occupies through life.

    Organization-Centered Career Planning

    Focuses on jobs and on identifying career paths thatprovide for the logical progression of people between

    jobs in the organization.

    Individual-Centered Career Planning

    Focuses on an individuals career rather than inorganizational needs.

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 105

    Organizational and IndividualOrganizational and Individual

    Career Planning PerspectivesCareer Planning Perspectives

    Figure 101

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 106

    CareerManagement for IndividualsCareerManagement for Individuals

    CareerManagement for IndividualsCareerManagement for Individuals

    Setting Career GoalsSetting Career Goals

    SelfSelf--AssessmentAssessment Feedback on RealityFeedback on Reality

    CareerCareer

    ManagementManagement

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 107

    How People Choose CareersHow People Choose CareersHow People Choose CareersHow People Choose Careers

    SocialSocial

    BackgroundBackground

    InterestsInterests

    SelfSelf--ImageImage

    PersonalityPersonality

    CareerCareer

    ChoiceChoice

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 108

    General Career PeriodsGeneral Career Periods

    Figure 102

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 109

    CareerTransitions and HRCareerTransitions and HRCareerTransitions and HRCareerTransitions and HR

    The WorkThe Work

    SupervisorsSupervisors FeedbackFeedback

    TimeTime

    New EmployeeNew Employee

    Entry ShockEntry Shock

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1010

    Global Career DevelopmentGlobal Career DevelopmentGlobal Career DevelopmentGlobal Career Development

    RepatriationPlanning, training, and reassignment of global

    employees to their home countries.

    Development Issues

    Focusing on developing local managers as well asglobal executives.

    Development areas typically include:

    Cultural issues, running a business, leading and managing,

    handling problematic people, personal qualities, self, andcareer.

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1011

    Late Career/Retirement IssuesLate Career/Retirement IssuesLate Career/Retirement IssuesLate Career/Retirement Issues

    TerritorialityTerritoriality

    SelfSelf--

    ManagementManagement

    Need toNeed to

    BelongBelong

    Pride inPride in

    AchievementAchievement

    RetirementRetirement

    AdjustmentAdjustment

    GoalsGoals

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1012

    Women and CareersWomen and CareersWomen and CareersWomen and Careers

    The percentage of women in the workforce hasmore than doubled since 1970, and will reach

    48% by 2010.

    Sequencing:

    Womens careers are often interrupted for child birth andchild rearing and a later return go back to work with a job that

    allows flexibility when they are older.

    Glass ceiling:

    The situation in which women fail to progress into top

    management positions.

    Employers can tap into the female labor market with

    child care, flexible work policies, and a willingness to

    be accommodative.

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1013

    Special Career Issues forSpecial Career Issues for

    Organizations and EmployeesOrganizations and Employees

    Special Career Issues forSpecial Career Issues for

    Organizations and EmployeesOrganizations and Employees

    Career Plateaus

    Employees who are stuck at a career level and lack

    opportunities for upward mobility.

    Technical and ProfessionalWorkersDual-career ladders provide advancement pathways

    for specialists and technical employees.

    Dual-Career Couples

    Problems occur when one partner is promoted or

    transferred, causing the other partner to have to

    relocate.

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1014

    Portable Career PathPortable Career Path

    Figure 103

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1015

    DualDual--Career Ladder for EngineersCareer Ladder for Engineers

    Figure 104

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1016

    Global TransfersGlobal TransfersGlobal TransfersGlobal Transfers

    HR employee relocation assistance policies thatconsider the concerns of dual-career couples:

    Paying employment agency fees for the relocating

    partner

    Paying for a designated number of trips for thepartner to look for a job in the proposed new location

    Helping the partner find a job in the same company or

    in another division or subsidiary of the company

    Developing computerized job banks to share with

    other companies in the area that list partners

    available for job openings

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1017

    Developing Human ResourcesDeveloping Human ResourcesDeveloping Human ResourcesDeveloping Human Resources

    DevelopmentEfforts to improve employees ability to handle a

    variety of complex assignments (knowledge work)

    requiring judgment, responsibility, decision making,

    and communication. Organizational Needs Analyses

    Future employee competencies

    Employee and managerial succession

    Retirements, promotions, transfers, departures

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1018

    Development vs. TrainingDevelopment vs. Training

    Figure 105

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1019

    HRDevelopmentHRDevelopmentProcess in anProcess in an

    OrganizationOrganization

    Figure 106

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1020

    The HR Development ProcessThe HR Development ProcessThe HR Development ProcessThe HR Development Process

    ReRe--DevelopmentDevelopment

    Make or Buy?Make or Buy?

    DevelopingDeveloping

    SpecificSpecific

    CapabilitiesCapabilities

    LifelongLifelong

    LearningLearning

    HRHR

    DevelopmentDevelopment

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1021

    Development Needs AnalysesDevelopment Needs AnalysesDevelopment Needs AnalysesDevelopment Needs Analyses

    Assessment CentersA collection of instruments and exercises designed to

    diagnose individuals development needs.

    Intent is to identify management potential in participants.

    Psychological Testing Intelligence tests, verbal and mathematical reasoning

    tests, and personality tests are often used.

    Interpretation of results is problematic.

    Performance AppraisalsServe as a source of development information.

    Results can be difficult to interpret.

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1022

    Development Needs AnalysesDevelopment Needs AnalysesDevelopment Needs AnalysesDevelopment Needs Analyses

    Succession PlanningThe process of identifying a longer-term plan for the

    orderly replacement of key employees.

    Succession in Small and Closely Held

    Organizations Important in small and medium-sized firms,

    but studies show that few of these

    firms formalize succession plans.

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1023

    SuccessionSuccession

    PlanningPlanning

    ProcessProcess

    Figure 107

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1024

    Choosing a Development ApproachChoosing a Development ApproachChoosing a Development ApproachChoosing a Development Approach

    JobJob--SiteSite

    MethodsMethods

    CommitteeCommittee

    AssignmentAssignment

    JobJob

    RotationRotation

    AssistantAssistant--toto

    PositionsPositions

    OnOn--lineline

    DevelopmentDevelopment

    CorporateCorporate

    UniversitiesUniversities--CareerCareer

    DevelopmentDevelopment

    LearningLearning

    OrganizationOrganization

    CoachingCoaching

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1025

    Possible Means forDeveloping EmployeesPossible Means forDeveloping Employees

    in a Learning Organizationin a Learning Organization

    Figure 108

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1026

    Choosing a Development Approach (contd)Choosing a Development Approach (contd)Choosing a Development Approach (contd)Choosing a Development Approach (contd)

    Sabbaticals andSabbaticals and

    Leaves of AbsenceLeaves of Absence

    Classroom CoursesClassroom Courses

    and Degreesand Degrees

    Human RelationsHuman Relations

    TrainingTraining

    OffOff--SiteSite

    MethodsMethods

    Outdoor TrainingOutdoor Training

    SimulationsSimulations

    (Business Games)(Business Games)

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1027

    Advantages andDisadvantages ofAdvantages andDisadvantages of

    MajorDevelopmentApproachesMajorDevelopmentApproaches

    Figure 109

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1028

    Advantages andDisadvantages ofAdvantages andDisadvantages of

    MajorDevelopmentApproaches (contd)MajorDevelopmentApproaches (contd)

    Figure 109 contd

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1029

    Management Lessons Learned from Job ExperienceManagement Lessons Learned from Job Experience

    Figure 1010

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1030

    Management Development MethodsManagement Development MethodsManagement Development MethodsManagement Development Methods

    ManagerialManagerial

    ModelingModeling

    ManagementManagementCoachingCoaching

    ManagementManagement

    MentoringMentoring

    ExecutiveExecutive

    EducationEducation

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1031

    Stages in Management MentoringRelationshipsStages in Management MentoringRelationships

    Figure 1011

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    Copyright 2005 Thomson Business & Professional Publishing. All rights reserved. 1032

    Problems with ManagementProblems with Management

    Development EffortsDevelopment Efforts

    Problems with ManagementProblems with Management

    Development EffortsDevelopment Efforts

    Inadequate HR planning and a lack of

    coordination of HR development efforts.

    Failing to conduct adequate needs analysis, trying out

    fad programs or training methods, and substitutingtraining for selecting qualified individuals.

    Encapsulated Development

    A situation in which an individual learns new methods

    and ideas in a development course and returns to a

    work unit that is still bound by old attitudes and

    methods.