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    SAP 2009 / Page 1

    Using SAP Talent Management and

    SAP Talent V isua l iza t ion by Nak isa t o

    leverage w ork force ta lent . ..

    SAP WORLD TOUR 09 meets3rd SAPi ence .be TECHNOLOGY DAY

    Pascal DEMATHCM Solution Architect, SAP BeluxSAP Lounge, Vilvoorde

    June 3-4, 2009

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    SAP 2009 / Page 2

    1. Business Imperatives

    2. The SAP Approach

    3. The New Face of Talent Management with SAP ERP HCM4. Value of Integration: Three Examples

    5. Summary

    Agenda

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    SAP 2009 / Page 3

    The Si t uat ion Before t he Cr is isTalent Management Creates the Biggest Headaches

    Source: IBM Global Human Capital Study 2008

    What do you see as the primary workforce-related issues facing the organization?

    Inability to develop skills rapidly to address current and futurebusiness needs

    Lack of leadership capability

    Employee skills not aligned with current organizational priorities

    Inability to collaborate and share knowledge across the organization

    Inability to attract qualified candidates

    Inability to build an engaged and motivated workforce

    Inability to redeploy and realign resources to new opportunities

    Inability to retain key employees

    Labor costs higher than competitors

    Difficulty in modifying staffing levels due to local labor regulations

    0 5 10 15 20 25 30 35 40 45 50 55 60

    Percent

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    SAP 2009 / Page 4

    Turbu lent Ec onomic T imesTalent Matters Even More Today

    Increase workforce performanceFocus on your key contributors

    Avoid the loss of key people

    Reducecosts

    Talent drives the performance of your company

    Increase processefficiency

    Makeinformeddecisions

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    SAP 2009 / Page 5

    Tec hnology Is lands: Major Chal lenge for ITTalent Data Not Integrated with HR and Enterprise Data

    Stand-alone processes, multiple interfaces, redundant data, inability to identify effects,

    and difficulty in measuring success

    Successionmanagement

    Recruiting

    Learningmanagement

    CompensationTalent

    development

    Performancemanagement

    HR

    Businessapplications

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    SAP 2009 / Page 6

    1. Business Imperatives

    2. The SAP Approach

    3. Value of Integration: Three Examples4. The New Face of Talent Management with SAP ERP HCM

    5. Summary

    Agenda

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    SAP 2009 / Page 7

    An In t egral Part of SAP ERP HCMTalent Processes Tightly Integrated with HR Processes

    FinanceService delivery

    Talentmanagement

    Scheduling anddeployment

    Global HR andpayroll

    Planning andanalytics

    Employee dataOrganizational data

    Competency data

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    SAP 2009 / Page 8

    Link ing Talent Demand and Supply

    Business andorganizational change

    Retirements

    Voluntary turnovers

    New product line orservice

    Demand for talent Supply of talent

    Building talentinternally

    Building talentinternally

    Hiring external talentHiring external talent

    Holistic approach for identifying, developing, rewarding, and retaining the talent

    needed to execute business strategy successfully

    Talent management with SAP ERP HCM

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    SAP 2009 / Page 9

    Nat i ve ly In t egrated Ac ross SAP Business Sui t eInteractions Beyond Talent Processes

    SAP Business Suite

    Talentmanagement

    withSAP ERP HCM

    Organizationalmanagement

    Employeecollaboration

    Time and attendance

    Employeeadministration

    Talentvisualization

    Employeeportal

    Managerportal

    Authorizations

    Knowledgemanagement

    Payroll

    Accounting

    Microsoft Officeintegration

    Identitymanagement

    Strategymanagement

    Office

    procurement

    Workflows

    Incentive payJob architecture

    SAP Business Suite software

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    SAP 2009 / Page 10 SAP BUSINESS SUITE

    Comprehensive And Integrat ed Talent MgmtBuilding Blocks Shared Across Processes

    Talentmanagement

    with SAPsolutions

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    SAP 2009 / Page 11

    1 SAP 2008 / Page 11

    The SAP Advant age

    Integration acrosstalent management:One organic solution withone point of entry and onecommon set of data

    Integration with otherHCM processes:Maximum reuse of theexisting HR investment

    Integration withSAP Business Suite:Cross-enterpriseintegration to provideHR data throughoutbusiness processes

    Nat ive ly in tegra ted

    OneOne competency catalog leveraged by allprocesses

    OneOne set of employee master data to reduceredundant users and data

    OneOne organizational structure to driveworkflow, security, and position management

    OneOne set of consolidated, cross-ERP analyticsto plan, measure, and link strategies with

    business outcomesOneOne technology environment to reduce

    maintenance and upgrade efforts

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    SAP 2009 / Page 12

    1. Business Imperatives

    2. The SAP Approach

    3. The New Face of Talent Management with SAP ERP HCM4. Value of Integration: Three Examples

    5. Summary

    Agenda

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    SAP 2009 / Page 13

    SAP Drives Adopt ion by Meet ing User NeedsAddressing the Entire Workforce Not Just HR!

    User-centric design for line managers, employees,and HR

    Visibility and control over relevant data

    Intuitive and integrated interfaces

    Using advanced technologies for interactivity andtransparency

    Increased effectivenessand productivity

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    SAP 2009 / Page 14

    Compet ency Managem entEfficiently Manage Job Architecture and Qualifications

    Inheritance of

    competencies fromparent to all childobjects

    Identification and

    maintenance of keyjobs and keypositions

    Career path andcareer level ofpositions or jobs

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    SAP 2009 / Page 15

    Ex t ernal Candida t e Prof i leQuickly Identify the Right Candidate and Maintain Long-Term Relationships

    Short and long profile

    Complete and accuratepersonal data and historyof candidate

    Profile match-up torequisition requirements

    Overview of all activitiesby requisition

    Accessible across theenterprise

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    SAP 2009 / Page 16

    Talent Prof i leImprove Decisions Through High-Quality Information

    Business card, short profile,and detailed profile

    Competencies, experience,accomplishments, andaspirations of employee

    Employee can maintainprofile in employee portal

    High-quality information

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    SAP 2009 / Page 17

    Talent Review and Cal ibrat ionFacilitate Effective Talent Review Meetings

    Preparation of meeting(agenda, talents,participants, and handouts)

    Talent review meeting

    Calibrate talents

    Compare talents side byside

    Make smart decisions

    Support for follow-upactivities

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    SAP 2009 / Page 18

    Team Cal ibrat ionMake Better Decisions and Pay for Performance

    Calibration of teammembers in an effective,visual manner

    Integration with

    compensation

    management allowssimulation of affects oncompensation

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    SAP 2009 / Page 19

    Talent Development PlanStrengthen Collaboration and Prevent Loss of Key Talent

    Planning of long-termdevelopment (objectivesand actions)

    Actively track andmonitor progress

    Tight integration with

    SAP EnterpriseLearning

    Competencymanagement

    Performancemanagement (deriveshort-term actions)

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    SAP 2009 / Page 20 SAP 2009 / Page 20

    Suc c ession ManagementAvoid Business Disruption

    Tracking of key positionsat all levels

    Safeguarding successorbench strength

    Identification of potentialsuccessors and evaluatetheir readiness and rank

    Initiation of developmentmeasures

    Leveraging the SAP

    Talent Visualizationapplication by Nakisa 2.0

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    SAP 2009 / Page 21

    1. Business Imperatives

    2. The SAP Approach

    3. The New Face of Talent Management with SAP ERP HCM4. Value of Integration: Three Examples

    5. Summary

    Agenda

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    SAP 2009 / Page 22

    Lack of visibility into processsuccess or failure

    Incorrect hires and turnover disrupt business by causing the costly and time-consuming

    repeated need to recruit, interview, hire, and train

    Ex ample 1: Acqui r ing Ex t ernal TalentWithout Integration: Productivity and Innovation Disruption

    Reduced employee engagementand increased turnover

    ?!

    Lack of and competition foravailable talent

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    SAP 2009 / Page 23

    Ex ample 1: Acqui r ing Ex t ernal TalentWith Integration: Workforce Agility Leads to Business Value

    Hire the best people, improve retention and time-to-productivity,and quantify the performance of your workforce = an agile workforce geared

    to tackle future challenges and business disruptions

    Transparency and tools to findand hire the best people faster

    Improved employee contributionto business value

    Optimize time to productivityand reduce new hire turnover

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    SAP 2009 / Page 24

    Ex ample 2: Bui ld ing Talent In ter nal lyWithout Integration: Untapped Employee Potential

    No identification and development of top performers and prospective successors = talentand leadership gaps = potential business disruptions and poor business performance

    Inadequate training anddevelopment programs

    Gaps in successorpipeline

    No insight intoemployee performanceand potential

    ?

    ?

    ?

    ?

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    SAP 2009 / Page 25

    Ex ample 2: Bui ld ing Talent In ter nal lySAP Software Helps You Maximize Workforce Potential

    Insight into global workforce = ability to tap into employee potential = leadership continuityand alignment with key business objectives

    Visibility of key talentdemand and supplyneeds

    Global internal talentpool

    Highly skilled workforce

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    SAP 2009 / Page 26

    Ex am ple 3: SAP Ent erpr is e Learni ngIntegration Across SAP ERP HCM and SAP Business Suite

    AdobeConnect

    One data mode l

    In tegra t ion by des ign

    Resource and qualitymanagement

    SalesAccounting

    Analytics

    HR masterdata

    Organizational

    management

    Time

    management

    Talentmanagement

    Skills andcompetencies

    SAP Enterprise Learning

    One data model Integration by design

    Simpl ic i ty

    Consistency

    Max imum re-use

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    SAP 2009 / Page 27

    1. Business Imperatives

    2. The SAP Approach

    3. The New Face of Talent Management with SAP ERP HCM4. Value of Integration: Three Examples

    5. Summary

    Agenda

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    SAP 2009 / Page 28

    Recrui t ingFind The Right People Quickly

    Cut recruiting andsourcing costs

    Reduce effort to complywith regulations

    Maximize retention ratesand minimize risk

    Build and cultivate globaltalent pools

    Support your managersto efficiently fill openpositions with easy-to-use self-services

    SAP ERPHumanCapital

    Management

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    SAP 2009 / Page 29

    Performanc e ManagementAlign Your Workforce With Company Goals

    Consistently achievecorporate goals byaligning individual andteam goals withorganizational objectives

    Increase workforceproductivity through

    individual feedback andtargeted development

    Improve execution ofenterprise strategy byhelping every employeeunderstand and act uponorganizational objectives

    SAP ERPHumanCapital

    Management

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    SAP 2009 / Page 30

    Talent Review And Cal ibrat ion

    Find the best candidatesfor your key positions

    Develop a strong globaltalent pool across yourentire organization

    Retain and develop talentat every level of yourcompany

    Accelerate thedevelopment of keycontributors

    Uncover hidden talentacross your global

    organization

    SAP ERPHumanCapital

    Management

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    SAP 2009 / Page 31

    Employee Development

    Create short- and long-term development plansand track and monitorprogress

    Determine skill andknowledge gaps and tiedirectly to training plans

    SAP ERPHumanCapital

    Management

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    SAP 2009 / Page 32

    Learning

    Lower contentdevelopment costs androll-out time (e-learning)

    Improved learning

    Blended learningsolution to appeal to alllearning styles

    Consistent learningoffering anytime,anywhere

    Robust analytics tomeasure training impactand alignment with

    corporate objectives

    SAP ERPHumanCapital

    Management

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    SAP 2009 / Page 33

    Suc c ession Management

    Make better and fasterdecisions about talentpipeline and successorrankings

    Identify and track high-potential employees andimplement development

    plans Identify key positions and

    target specific employees

    as potential successors

    SAP ERPHumanCapital

    Management

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    SAP 2009 / Page 34

    Compensat ion Management

    Tie compensation toperformance

    Implement innovativereward strategies, suchas performance- andcompetency-based pay,variable pay plans, and

    long-term incentivesreward programs

    Analyze and comparecompensation packagesusing internal and externalsalary data to ensurecompetitiveness in the

    marketplace

    SAP ERPHumanCapital

    Management

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    SAP 2009 / Page 35

    Why SAP Talent Managem ent ?

    End-to-end process support

    Real-time insight

    Native integration, reduced TCO

    Broad, global solution & global presence

    +20 Years HCM software expertise

    +12.500 SAP ERP HCM customers

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    SAP 2009 / Page 37

    Copyr ight 2009 SAP AG

    Al l Right s Reserved

    No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained hereinmay be changed without prior notice.

    Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

    Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.

    IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries,eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+,POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex,MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation.

    Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

    Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other

    countries.

    Oracle is a registered trademark of Oracle Corporation.

    UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.

    Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.

    HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology.

    Java is a registered trademark of Sun Microsystems, Inc.

    JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.

    SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logosare trademarks or registered trademarks of SAP AG in Germany and other countries.

    Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products andservices mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries.Business Objects is an SAP company.

    All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only.National product specifications may vary.

    These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only,without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Groupproducts and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construedas constituting an additional warrant.