It is possible to work better every day by applying Lean Six Sigma methods.
The first presentation seeks to move us from just coping to begin solving operational problems.
Aimed at managers and supervisors, because they are the ones who will energize or stifle most initiatives.
Shaped as brief, meaningful messages, this series will explain how Lean Six Sigma is vastly better than most other approaches to improving daily tasks.
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1. presents the Executive Education Series Why Lean Six Sigma
is better than just doing projects 10/13/2013 152-3 Copyright
fkiQualityLLC 2012 1
2. Lean Six Sigma gets you from coping to solving operational
problems Written by Francisco Pulgar-Vidal, fkiQuality
[email protected] 10/12/2013 152-3 Copyright
fkiQualityLLC 2012 2
3. Lean Six Sigma projects are vastly different from typical,
everyday projects.
4. Who else thrives in problems but the manager of a Lean Six
Sigma project?
5. While most projects implement a solution, Lean Six Sigma
teams discover the solution, then implement it.
6. Even more, these projects start with a problem that you dont
know how to solve.
7. This is so true, that if you know the solution, then you
dont need Lean Six Sigma.
8. When you know the solution, just do it. For bigger efforts
apply project management.
9. But if you must solve a hard problem, then a Lean Six Sigma
project is your best next step.
10. Because it is structured to explore and analyze the real
problem
11. Then, discover and sustain the best solution possible.
12. Lets get started on this path of exploration and
discovery.
13. Idea ONE: The way things are isnt always pretty.
14. A large part of supervising and managing is solving
problems.
15. But many managers have learned that sometimes it is better
to ignore problems
16. or delay dealing with problems for as long as
possible.
17. This attitude has a name, it is a coping strategy.
18. Associates cope with problems because this is just the way
things are here.
19. Supervisors cope with problems because The daily work
leaves no time to think beyond today.
20. Workplace veterans cope with problems because been there,
done that and it didnt work.
21. When you are coping, enduring, postponing
22. you arent thriving, right?
23. Coping is common where associates worry mostly about their
own work.
24. Or where there is little or no teamwork.
25. Or whenever associates have been punished for uncovering
problems.
26. And where supervisors believe that problems will reflect
badly on them.
27. And worst, coping is common where fear has poisoned the
workplace.
28. This attitude is what people mean when they say it is what
it is.
29. This is wrong.
30. Dont you want to stop coping and start doing better?
31. Idea TWO: Lean Six Sigma can improve the way things
are.
32. A path to doing better is solving problems for good.
33. You wont be missing having problems to solve, because they
will always occur.
34. Problems are the result of continual change.
35. Often misunderstandings generate problems
36. And finally the passing of time tends to make things worse
and create problems.
37. Since problems will always be part of our work, start
seeing problems as opportunities.
38. Problems you confront will become ways to learn how to work
better.
39. So, get the attitude that says, no problem is a
problem.
40. And be confident, with Lean Six Sigma you have the best
tools to solve many problems.
41. Which types of problems can you solve?
42. Idea THREE: Lean Six Sigma is designed to solve operational
problems.
43. Lean Six Sigma was designed to make the work better, that
is, solve operational problems.
44. There are four types of operational problems.
45. It takes too long to satisfy a need or reach a milestone.
Operational problem type
46. Too many errors are made when performing a task.
Operational problem type
47. Our ways of working have become too complex and obscure
Operational problem type
48. It costs too much to run our current operations.
Operational problem type
49. These problems impact all functions: Customer service,
product design, production, distribution, and so on.
50. These problems impact all sectors: Food, retail, oil and
gas, high-tech, finance, banking, education
51. These operational problems fill the days of managers and
supervisors.
52. And Lean Six Sigma can help them do it better.
53. With a facts-based approach and disciplined structure, Lean
Six Sigma projects are vastly better than everyday efforts.
54. In summary: Stop coping and start solving your operational
problems with Lean Six Sigma.
55. Next presentations will discuss: What you should think
about when thinking of lean and six sigma. How lean six sigma and
project management go together. In which way lean six sigma
projects go deeper than other efforts. 10/13/2013 152-3 Copyright
fkiQualityLLC 2012 55