NORTH TERMINAL Arrivals guide Information for arriving passengers NORTH TERMINAL Finding your way around On-airport long stay car park buses On-airport summer special car park buses On-airport taxis National Express & Oxford buses National Express & Oxford buses Off-airport car park buses & airline chauffeur vehicles Off-airport car park buses Hotel buses Guest house buses easyBus and staff car park X & Y buses Metrobus Metrobus No service No service Charter buses Charter buses 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 BUS STOPS Information FREE SHUTTLE 2 minutes WALK 2 minutes Please refer to the map overleaf for bus stop locations How to get to the Train station & South Terminal 1 Proceed through Passport control, Baggage reclaim & Customs 2 After entering the Arrivals concourse, take the lifts to Level 1 3 Board the FREE shuttle to the Train station & South Terminal Getting to North Terminal Departures 1 Proceed through Passport control, Baggage reclaim & Customs 2 After entering the Arrivals concourse, use the lifts and proceed to Level 2. Getting to Bus and Coach stops 1 Proceed through Passport control, Baggage reclaim & Customs 2 After entering the Arrivals concourse, exit the North Terminal 3 For bus stops 1-3, turn left – For bus stops 4 & 5, turn right – For bus stops 6-14, turn right and follow the covered walkway – For bus stops 15 & 16, cross over the pedestrian crossing and proceed to the drop off area. NORTH TERMINAL SOUTH TERMINAL TRAIN STATION Where are the nearest shops and restaurants? • There’s an M&S Simply Food and Costa Coffee* located in the Arrivals concourse. In addition you will find Jamie’s Coffee in the atrium on Level 2. Also upstairs are Moneycorp, Excess Baggage, London News Company and Costa Coffee. Where can I get a luggage trolley? • Luggage trolleys can be found outside North Terminal by bus stop 3. Where are the nearest toilets? • We’re transforming North Terminal and building more toilets. In the meantime, toilets can be found in the following areas: • Just before Passport control • Next to Costa Coffee in the Arrivals concourse • On Level 2 – Departures SUMMER 2015