15 Facts Affecting Customer Satisfaction - AT

The importance of providing superior customer satisfaction and a positive customer experience increases every day. Studies show that consumers are willing to pay more for a better experience. Opportunity is ripe to increase revenues simply by making sure your team is providing your customers with the best possible experiences to turn them into loyal customers for the long haul.Speech analytics technology will help you extract customer insights to leverage and use to change customer service processes and more to improve their experiences.