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Write it Right! The 12 commandments of writing a business email
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12 Commandments of writing an effective business email

May 24, 2015

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Business

Tali Tarlow

Find out how to write an effective business email.
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Page 1: 12 Commandments of writing an effective business email

Write it Right!

The 12 commandments of writing a business email

Page 2: 12 Commandments of writing an effective business email

Tali Tarlow

Speech writer at

www.yourjewishspeech.com

Page 3: 12 Commandments of writing an effective business email

Jerusalem Scavenger Hunts

www.jerusalemscavengerhunts.com

Page 4: 12 Commandments of writing an effective business email

BATmom the Surprising Superhero

http://yourjewishspeech.com/category/batmom/

Page 5: 12 Commandments of writing an effective business email

Types of business emails

• Dedicated Email • Mass email

Page 6: 12 Commandments of writing an effective business email

Case Study

Subject: We Are Looking For Offers For Our Database

Page 7: 12 Commandments of writing an effective business email

Email Psychology

Page 8: 12 Commandments of writing an effective business email

Receiver

• Too much mail

• Too much to do

• Doesn’t want to figure out what you’re trying to say

• Is willing to respond if it’s quick, easy and beneficial

Page 9: 12 Commandments of writing an effective business email

Sender

• Has an “original, unique, and special” point to make.

• Spends time crafting the perfect email.

• Wants to tell his story

Page 10: 12 Commandments of writing an effective business email

Clashing interests!

Page 11: 12 Commandments of writing an effective business email

The 12 commandments of writing an effective business

email

Page 12: 12 Commandments of writing an effective business email

Before you start:

Commandment #1

Who: Have a Bull’s-eye target market

Page 13: 12 Commandments of writing an effective business email

Before you start:

Commandment #2

What: Keep in mind Bull’s-eye outcome

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Commandment #3:First impressions count

Do:• Personalize your

email address• [email protected]

Don’t:• Use spammy phrases

like “Once in a lifetime opportunity!”

• Too many !!!!!!!!!• ALL CAPITAL

LETTERS

Let’s get started

Page 15: 12 Commandments of writing an effective business email

Commandment #4 Have a call to action

Say it!

Say it at the beginning

Say it at the end

Page 16: 12 Commandments of writing an effective business email

Commandment # 5 State the Benefits

To the receiver

Page 17: 12 Commandments of writing an effective business email

Commandment #6

• Language

• Technical

Page 18: 12 Commandments of writing an effective business email

Commandment #7 Be personal and personable

• Personalize email • Mention their name• “Have a great day”

• Sign your own name• Use your own voice• Be authentic and

approachable• You want to build up

trust and a human image

Page 19: 12 Commandments of writing an effective business email

Commandment #8 Have a signature

•Proves your professional authenticity

•Makes you easy to be found

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YourJewishSpeech.com

**************************************************“Sam brought the house down!  Tears, laughter and more… thanks,

thanks,thanks!” For more testimonials from our clients please click here http://www.yourjewishspeech.com/testimonials

**************************************************

Page 21: 12 Commandments of writing an effective business email

Jerusalem Scavenger Hunts

Tali Tarlow

Web: www.jerusalemscavengerhunts.com

Mail: [email protected]

Facebook: https://www.facebook.com/JerusalemScavengerHunts

Phone: 972-528-358072

Page 22: 12 Commandments of writing an effective business email

Commandment #9 Font and formatting matter

• Standard size

• Standard font

• Make it neat

• Paragraphs

• Bullet points

• Highlight key words

Page 23: 12 Commandments of writing an effective business email

Commandment #10 Add a PS

• Repeat the call to action

• Engage them – ask a question

• Make a personal comment

• Add your PS after the signature

Page 24: 12 Commandments of writing an effective business email

Commandment #11Subject line

The fate of your email really and truly hangs on this

Page 25: 12 Commandments of writing an effective business email

Subject Line do’s and don’ts

• Avoid words like free, help, percent off, reminder

• Avoid sounding Spammy

• Engage people• Appeal to curiosity• Indicate the content

Page 26: 12 Commandments of writing an effective business email

Subject line Ideas

Not to be overused

Page 27: 12 Commandments of writing an effective business email

Subject: The Almighty Question Mark?

Page 28: 12 Commandments of writing an effective business email

Subject Line Jewelry

=> This Is My Killer Subject Line// This Is My Killer Subject Line \\>> This Is My Killer Subject Line

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Convincing Captions [work great!]This Is My Killer Subject Line [must see]

This Is My Killer Subject Line [inside]This Is My Killer Subject Line [time sensitive]

This Is My Killer Subject Line [voted best]

Page 30: 12 Commandments of writing an effective business email

Branded Subject Lines

[JB] This Is My Killer Subject Line[|> This Is My Killer Subject Line

Page 31: 12 Commandments of writing an effective business email

Commandment #12

• Proof read

• Read out loud

• Trim your words

Page 32: 12 Commandments of writing an effective business email

If you’re done all of that you are ready to hit the send button!

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Case StudySubject: Opportunity for Free Traffic

Hi Tina,

I’m writing on behalf of <web-url>. We make it easy for bloggers to network with one another.

Our site gets X monthly page views, just having your website listed in our network will expose it to many new readers.

Here are some websites currently in our community: <list of related and well known websites>.

Joining takes less than 5 minutes and you’ll love the results: <web-url>

Let me know if you have any questions.

<name><company name><site url>

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Page 35: 12 Commandments of writing an effective business email

Take home points

• Who – bulls eye target market

• What – bulls eye outcome

• First impressions count

• Call to action• State benefits• Keep it simple

• Be personal and personable

• Your signature• Font and formatting• PS• Subject line• Proof read, read out

loud, trim

Page 36: 12 Commandments of writing an effective business email

Effective communication

Is meaningful and clear

Page 37: 12 Commandments of writing an effective business email

PS. Please tell people about the

Jerusalem Scavenger Hunts

Page 38: 12 Commandments of writing an effective business email

www.jerusalemscavengerhunts.com

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Thank you!

•Thanks to Debi’z for “Bull’s eye market” concept http://www.debi-z.com/ •Thanks to PS, length and subject tips from my Twitter friends @IsraelMaven @myparnasa @DebiZSEO @Hadassah_Levy - definitely worth following these ladies!

Other sources•http://thinksimplenow.com/productivity/15-tips-for-writing-effective-email/•http://unbounce.com/email-marketing/7-proven-ways-to-increase-your-email-open-click-thru-rates/ •http://www.iyazam.com/

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Page 41: 12 Commandments of writing an effective business email

PS. Please tell people about the

Jerusalem Scavenger Hunts