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EXPERIENCE CHANGE Presented By Rahul Patil Productivity and Quality Improvement Guided By Prof. D.G. Mehta
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EXPERIENCE CHANGE

Presented By

Rahul Patil

Productivity and Quality

Improvement

Guided By

Prof. D.G. Mehta

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INDEX

Introduction to videocon

Objective of the project

Quality and Productivity

Findings

Suggestions

Conclusion

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AN INTRODUCTION

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VIDEOCON ….AT A GLANCE

Founder : Late Nandlal Madhval Dhoot

Videocon is an Indian multinational company with interests in Consumer Electronics, Home Appliances , and Colour Picture Tube Glass.

In 1987, it used to manufacture TV and Washing Machine.

In 1989-90, Videocon started manufacturing Home Entertainment Systems,Electric Motors & AC.

Videocon entered Refrigerators and coolerssegment in 1991.

In 1995, Videocon started manufacturing Glassshells for CRT

Founder : Late Nandlal Madhval Dhoot

Videocon is an Indian multinational company with interests in

Consumer Electronics, Home Appliances , Colour Picture Tube

Glass, Mobile Phones, Telecommunication, and D2H.

In 1987, it used to manufacture TV and Washing Machine.

In 1989-90, Videocon started manufacturing Home Entertainment

Systems,Electric Motors & AC.

Videocon entered Refrigerators and coolers segment in 1991.

VIDEOCON AT A GLANCE

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CONTD…

In 1996 it ventured into Kitchen appliances .

In 1998, Videocon started manufacturing

Compressors & Compressor Motors.

In the year 2000, Videocon tookover Philips Color

TV Plant.

In 2005, Videocon tookover 3 plants of Electrolux

India and acquired Thomson CPT.

Today, it has evolved into a giant conglomerate

with annual revenues of over

U$4.1 billion.

In 1995, Videocon started manufacturing Glass

shells for CRT

In 1996 it ventured into Kitchen appliances .

In 1998, Videocon started manufacturing Compressors &

Compressor Motors.

In the year 2000, Videocon tookover Philips Color TV Plant.

In 2005, Videocon tookover 3 plants of Electrolux India and

acquired Thomson CPT.

CONTD…

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CONTD…

In 1996 it ventured into Kitchen appliances .

In 1998, Videocon started manufacturing

Compressors & Compressor Motors.

In the year 2000, Videocon tookover Philips Color

TV Plant.

In 2005, Videocon tookover 3 plants of Electrolux

India and acquired Thomson CPT.

Today, it has evolved into a giant conglomerate

with annual revenues of over

U$4.1 billion.

In 2009, Videocon launched its DTH product, called

'd2h‘.

In November 2009 Videocon launched its new line of

Mobile Phones

Videocon Telecommunications Limited has license for

mobile service operations across India. It launched its

services on 7 March 2010 in Mumbai

Today, it has annual revenue of overU$4.1 billion

CONTD…

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THE VIDEOCON MISSION

CREATING HAPPINESS

ACHIEVING PROGRESS

SUSTAINING GROWTH

PURSUING EXCELLENCE

FIRST WITH THE BEST

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PRODUCT RANGE

Consumer electronics Home appliances

LCDs Washing machine

LEDs Refrigerator

CTVs ACs

DVDs and Home theatre Microwave oven

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PRODUCT RANGE

Telecommunication And

mobile phones

DTH

Android phones Satellite box

GSM-CDMA phones Satellite HD box

Qwerty phones Satellite LCD

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19%15%

22%

13%

5%

3%

6%

1%

2%

2%

12%

LG

Samsung

Videocon Group

Mirc Group

BPL

Sony

Phillps

Panasonic

Sharp

Thomsan

Others

CONSUMER DURABLES AND

HOME APLLIANCES MARKET

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05

1015202530354045

FCTV

CCTV

High end

Videocon has a good foot hold in the CTV

and LCD segment.

Television

LCD

CTV

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23%

17%

5%20%

6%

15%

14%

LG

Samsung

IFB

Videocon *

Godrej

Whirlpool

Others

WASHING MACHINE

Videocon has a good strength in washing

machine sector

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24%

19%

18%

12%

22%

5%

LG

Samsung

Godrej

Videocon

whirlpool

Others

AIR CONDITIONER

Videocon needs to capture a large area or segment

in AC sector

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Videocon has an environment which is-

-Driven by Performance

-Strong Value base

-Empowered

-Inclusive

-Fun-filled

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VIDEOCON BRANDING

o New logo. Unveiled on 2nd July, 2009

o The new ‘V’ composed of two animated green showing going green,

lava like shape called chouw and mouw.

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MULTI BRANDS

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COMPETITORS ANALYSIS

Voltas:

Established in 1954,

Voltas is India's premier air conditioning and

engineering services provider.

It offers engineering solutions for a wide

spectrum of industries in areas such as

heating, ventilation and air

conditioning, refrigeration, climate control etc.

turnover of the company is Rs.10000cr

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COMPETITORS ANALYSIS

L.G.: LG Electronics India Pvt. Ltd.,

a wholly owned subsidiary of LG

Electronics, South Korea

was established in January, 1997

Turnover is around Rs.6500 Cr.

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COMPETITORS ANALYSIS

Hitachi: Hitachi Home & Life Solutions (India) Ltd.,

a subsidiary of Hitachi Home & Life Solutions, Inc., Japan, was first established in 1984.

Headquartered in Ahmedabad, Gujarat,

With a total capacity of 250,000 units a year

Turnover of over RS. 2800 million,

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COMPETITORS ANALYSIS Samsung:

Samsung India is the Regional Headquarters for

Samsung’s operations in South West Asia.

leading provider of high tech information

technology, telecom, consumer electronics and

home appliance products in the country.

Revenue of the company is US $ 3.5 billion

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OBJECTIVE OF THE

PROJECT

To study the outdoor AC manufacturing process

for productivity and quality improvement

Identify and implement process innovation.

Focus quality management.

To get the industrial exposure

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OBJECTIVE OF THE PRODUCTION

MANAGEMENT

1. RIGHT QUALITY

2. RIGHT QUANTITY

3. RIGHT TIME

4. RIGHT MANUFACTURING COST

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QUALITY CONTROL

POLICY:-

Defect free condition and control of equipment's.

QM activities to support quality assurance.

Focus on prevention of defect at source.

In –line detection and segregation of defects.

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TARGET:-

Reduce in process defects by 50%

Reduce cost of quality by 50%

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QUALITY

QUALITY CONTROL DEPARTMENT:-

1) IQC (INWARD QUALITY CONTROL)

2) OQC (OUTGOING QUALITY CONTROL)

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QUALITY

NEW QUALITY TOOLS:-

The most commonly used and well known quality process is the plan/do/check/act (PDCA) cycle.

Another popular quality improvement process is the PROFIT model

P= Problem definition.

R= Root cause identification and analysis.

O=optimal solution based on root cause.

F=Finalize how the corrective action will be implemented.

I=Implement the plan.

T=Track the effectiveness of the implementation and verify results.

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PRODUCTIVITY

It is a method used to measure the quantity of

output of worker, machine, or an entire national

economy in the making of good, services, or

commodities to produce income.

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PRODUCTIVITY IMPROVEMENT

TOOLS

1. Employee know-how and Training.

Establish a new joiner program.

Provide a mentor program.

all employees should be given adequate targeted

training .

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PRODUCTIVITY IMPROVEMENT

TOOLS

2. The processes and programs used in the

workplace.

Establish communication channels.

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PRODUCTIVITY IMPROVEMENT

TOOLS

3. The environment within which you work.

Establish health and safety regulations.

policies relating to tidy work environments.

Ensure adequate lighting in all areas (preferably

using natural daylight instead of fluorescent cathode

lighting).

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PRODUCTIVITY IMPROVEMENT

TOOLS

4. The way employees are being motivated and

rewarded.

Provide sporadic benefits/rewards to teams for good

performance.

Add a variety of financial benefits

Keep it consistent performance reviews/appraisals on a

6 to 12 month basis.

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PRODUCTION PROCESS

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FINDINGS

There is ODU service walls problem in the AC

manufacturing process.

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FINDINGS

Pallet obstructed when it will enter on the

conveyor at the turn table.

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FINDINGS

Manual handling of AC units increase the process

time, production cost, and chances of damage.

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FINDINGS New Technology like TPM (total productive

maintenance) are not implemented in the company, it will help the company to increase the productivity and quality more efficiently.

Neglecting the small things at earlier stage during the manufacturing is giving problem in further process.

There is very good coordination between each section of the assembly.

There is ample space for the growth of the Videocon brand.

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RECOMMENDATIONS

They can implement the technology like TPM

( total productive maintenance). Kizen ,Six sigma etc.

By removing the MS bar they can reduces the problem of ODU walls, so they can increase the quality of the product.

They can reduces the production loss by making the proper taper guide on the conveyor.

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RECOMMENDATIONS

They can increase the productivity by placing the small conveyor to place the AC units in the trolley.

By using the latest machineries which would be beneficial for improving quality and productivity.

They can restructure the plant layout so it will lead to improvement in the productivity .

They can improve the quality and productivity by giving the proper training to the employees.

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CONCLUSION

productivity and quality improvement is a

on going and continues process and every

organization should try to adopting a new tools

and technologies for the continues improvement

in the quality and productivity.

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THANK YOU