Presentation to NCOP 11 September 2019
Presentation to NCOP11 September 2019
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@
PRASA Mandate
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PRASA Mandate
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PRASA Mandate
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PRASA Vision, Mission & Values
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Contribution to the NDP
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Aligning with Priorities of the 6th Administration
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Aligning with the DoT Strategic Plan
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B
Aligning with the Minister’s Key Objectives
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A
Informing the Corporate Plan
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@E
The Corporate Plan Focus Areas
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PRASA War Room – A Vehicle for Turnaround
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2019/20PERFORMANCE PLAN FOR
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Ministerial Objective Focus Area # Performance Indicator Baseline 2017/18
2018/19 Actual
2019/20 Target
PRASA Objective
Service Recovery to focus on rolling stock availability
and reliability, infrastructure availability and reliability and train
performance.
METRORAIL 1 Metrorail Trains on time as % of trains operated / run
66.12% 85% 3
2 Metrorail train set availability 226 183 291train sets
4
3 Configuration of train sets to norm 43% 41% 100% 4
4 Reduced speed restrictions on network 143 km 169 km <100km 4
MLPS 5 MLPS on-time arrivals 16% 13% 50% 36 MLPS locomotive availability 60% 3
Safety Management Rail Safety Regulator permit conditions and
directives
9 RSR permit conditions and directives 100% Compliance
3
Accelerate implementation of the modernisation
programme
Capacity of PRASA to
manage capital projects
10 Capital Budget Spend R6.11bn R5.96bn R10.2bn 11
Qrt 1: R2.5bn
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
RSR permit conditions and directives 100% Compliance of permit conditions and directives
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
Metrorail Paying passengers transported (trips) Million
246.35m paying passenger trips Cumulative
Train incidents (Delays and cancellations) allocated to Protection Services for identified categories
2896 incidents Cumulative
Metrorail Trains on time as % of trains scheduled (Passenger Performance Measure - PPM)
85% average PPM cumulative
Metrorail Fare revenue Rmillion R1075.96m Cumulative Customer Satisfaction Rating per annual customer satisfaction survey (Metrorail)
55% Customer Satisfaction Rating
Metrorail Rail Safety Record - Total safety occurences (Total of SANS 3000-1 A - L categories)
1541 occurences Cumulative
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
Mainline Passenger services trains ran 1731 trains run Cumulative
Locomotive availability 60% average loco availbility cumulative
Mainline Passenger Services Number of Passengers transported
463000 Passengers Cumulative
Mainline Passenger services on-time arrivals 50% average cumulativeMainline Passenger Services Fare Revenue Rm) R140.772m Cumulative
Customer Satisfaction Rating per annual customer satisfaction survey (MLPS)
60% Customer Satisfaction Rating
MLPS Safety Record - Total safety occurences (Total of SANS 3000-1 A - L categories)
50 occurences Cumulative
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
Bus Trips 55 938 bus Trips by March 2020
Passenger Numbers 2 492 098passengers/ patronage on long
distances routes by March 2020
On-Time Departures 95% on time departures by March 2020
Customer Satisfaction Index 80% Customer Satisfaction rating for Autopax by March 2020
Total Revenue R992m Cumulative
Performance Indicator 2019/20 Target
Safety performance - bus accidents < 171 accidents per 51106264 kilometres by March 2020
Safety performance - passenger fatalities 0 fatalities per 2492098 passengers by March 2020
Safety performance - passenger injuries < 19 passengers injuries per 2492098 passengers by March 2020 (cumulative
quarterly)
Breakdowns per 60 000 km 1 breakdowns per 60000kms
Bus Servicing (On Time service rate) 100% on time service rate by March 2020
Certificate of Fitness (COF) 100% COF rate by March 2020
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
MetrorailTrain Set availability
291 train sets available by year-end (non-cumulative)
General Overhaul of Metrorail Coaches 230 Metrorail Coaches Overhauled (Cumulative)
General Overhaul of MLPS coaches 45 MLPS Coaches Overhauled (Cumulative)
Configuration of train sets to norm 100% set configuration to norm
Performance Indicator 2019/20 Target
Perway Faults per annum 1440 perway faults by year-end (Cumulative)
Electrical Faults per annum 1120 electrical faults by year-end (Cumulative)
Signal faults per annum 23740 Signal faults by year-end (Cumulative)
Temporary engineering speed restrictions measured in km on the rail network as at end of March 2020 (Last month)
Reduce temporary speed restrictions in km on the network to <100 km by year-
end
Performance Indicator 2019/20 Target
Commence construction at Wolmerton (Phase 3)
Paarden Eiland commenced
Bus Depot projects Complete designs for Harmony depot
Rolling Stock Depot modernisation projects
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
National Station Improvement Projects (NSIP)
30 NSIP projects with practical completion
National Station Upgrade Projects (NSUP)
6 NSUP projects with practical completion
Workplace Improvement Projects (WPIP) 12 WPIP projects with practical completion
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
Train sets provisionally accepted as per contract agreement
20 train sets provisionally accepted (Cumulative)
Station Signalling commissioned per contract
33 stations commissioned as per project plan. (Cumulative)
Perway programme for modernisation Commence with turnout and track replacement in Gauteng
Phillipi station complete
Oakmoor station re-tender commenced
Station modernisation programme
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
Security Capability with outsourced (private) insourced (Internal) staff.
Develop and commence a plan for creating an internal security capability at 70:30 in favor of insourced security by the end of the 2019/20 - 2021/22 MTEF
Provision of armoured vehicles Implementation of Armoured Vehicles for critical security hot spots
Drone technology to curb vandalism and theft
Implement National Security Drone Operations Tender
Implementation of integrated control rooms
Commence implementation of integrated control rooms in line with
the CI4STAR model
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
Maintenance schedule Compliance Commence implementation of Computerised Maintenance
Management system
Inventory Management Policy Approved of Inventory Management Policy
Maintenance Engineering Standards Compendium of Maintenance Engineering Standards complete and
implemented
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
Operating Revenue from Real Estate R663.5 mil
New Real Estate Investment Developments
Invest in 2 top structure developments Umgeni (Devco 1&2) with the value of
R45m
Revenue growth from property investments
Generate R2.9m in Revenue from property investments Umgeni (Devco
1&2)
Fibreoptic network for commercialisation
282 km of fibre deployed by Intersite for commercial use
Revenue growth generated from the commercializationof fibre.
Generate R14.6m in Revenue fromcommercialisation
of fibre
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
Integrated Engineering Procurement& Contract Management Platform
Feasibility study completed for an appropriate IEP & CM Tool
Open Tender System for tenders !R10M
Developed draft guideline fo Open Tender System for tenders !R10M
SCM Policy & Procedures Approved SCM Policy & procedures
SCM Structure Approved SCM Structure
Catalogue of projects 80% Procurement Spend
Service Level Agreement (SLA) 80% average availability of key components as per SLA
Strategic partnerships Identified products & services for Strategic partnership
Performance Indicator 2019/20 Target
B-BBBEE recognition for PRASA Commence with certification B-BBBEE recognition Level 8 for PRASA
BBBEE Compliant Spend 80% of Procurement spend on BBBEE compliant suppliers
Qualifying Small Enterprise (QSE) 15% of Procurement spend on QSE
Exempted Micro Enterprise (EME) 15% of Procurement spend on EME
Black-owned companies (BS) 40% of Procurement spend on BS
Black-Women owned companies (BWS) 12% of Procurement spend on BWS
Designated groups 2% of Procurement spend on designated groups
Supplier Development 2% of Procurement spend on supplier developmentEnterprise Development 1% of Procurement spend on enterprise development
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
Long- term investment plan Commence development of long-term investment plan by moving to tender
stage.
Governance Framework PRASA's Capital Projects Investment Committee (CPIC) and DOT's Capital
Programme Steering Committee(CPSC) meeting twice per quarter
Capital Spending Rbn Targeted spending of R10.2bn (Rm for Quarters)
Standardized Specifications Implement- standardized specifications for prioritised projects
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
Operating Model Implement a revised suitable operating model for PRASA Group
One Real Estate Entity Implement one Real Estate EntityOne Engineering function Design and get approval for one engineering function
Integrated Learning and Development master plan
Design and implement an Integrated Learning and Development master plan(incorporating skills of the future)
Workforce Plan Design and implement the PRASA Workforce Plan
Organizational culture Framework implemented
Design and implement a organizational culture that promotes unification and gauge the success per an employee satisfaction survey.
Integrated Wellness Programme Design and develop an Integrated Wellness Programme
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
Group-wide customer satisfaction 60% Customer Satisfaction
Group Communication Policy and Standard Operating Procedures (SOP)
Policy and SOP Operating Procedures approved and communicated across the PRASA Group
Stakeholder Engagement Framework & Plan
19 Stakeholders engaged by PRASA
Stakeholder Engagement Forums 4 Stakeholder Engagements every Quarter
Information display screens Information Display Screens implemented
Customer Help Desk Customer Help Desks implemented at identified stations.
24-hour Call centre Integrated 24- hour Call Centre
Social Media Social Media: Twitter Instagram Facebook consolidation for PRASA and minimum of 1 post per week
Customer Newsletter Introduce PRASA Customer NewsletterReputation Management Plan 60% positive news about PRASA
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PRASA Performance indicators and targets per Corporate Plan APP
Performance Indicator 2019/20 Target
Rail expansion project (Motherwell Rail Link)
PRASA to decision taken on deferment or implementation of Motherwell
Rail expansion project (Blue Downs Rail Link)
Advertise RFP & Evaluate Received Proposals
Rail expansion projects (Daveyton - Etwatwa Rail Corridor)
Submission of motivation for Capital Allocation
THANK YOU