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Presentation to NCOP 11 September 2019
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11092019 PRASA NCOP Presentation 11 September 2019pmg-assets.s3-website-eu-west-1.amazonaws.com/190911PRASA.pdf ·...

May 23, 2020

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Page 1: 11092019 PRASA NCOP Presentation 11 September 2019pmg-assets.s3-website-eu-west-1.amazonaws.com/190911PRASA.pdf · !"#$#&!+2432-'0:+&,08,:')32(&'08&)'21+)(&/,0M+8&I,)*&Q,0,()+2&34&72'0(.32)](&!2,32,),+(Jg

Presentation to NCOP11 September 2019

Page 2: 11092019 PRASA NCOP Presentation 11 September 2019pmg-assets.s3-website-eu-west-1.amazonaws.com/190911PRASA.pdf · !"#$#&!+2432-'0:+&,08,:')32(&'08&)'21+)(&/,0M+8&I,)*&Q,0,()+2&34&72'0(.32)](&!2,32,),+(Jg

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@

PRASA Mandate

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D

PRASA Mandate

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Z

PRASA Mandate

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J

PRASA Vision, Mission & Values

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T

Contribution to the NDP

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W

Aligning with Priorities of the 6th Administration

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g

Aligning with the DoT Strategic Plan

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B

Aligning with the Minister’s Key Objectives

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A

Informing the Corporate Plan

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The Corporate Plan Focus Areas

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PRASA War Room – A Vehicle for Turnaround

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PRASA War Room Committees

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AUTOPAX Mandate & Landscape

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Informing the Corporate Plan

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Quick Wins

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Intersite’s Role in SIP’s

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KwaMnyandu Station – Retail Development

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Umgeni Business Park

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FREE PUBLIC WI-FI AT PRASA STATIONS AND ON BOARD trains

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2019/20PERFORMANCE PLAN FOR

PRE-DETERMINED OBJECTIVES

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APEX Priorities for PRASA

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APEX Priorities for PRASA

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Ministerial Objective Focus Area # Performance Indicator Baseline 2017/18

2018/19 Actual

2019/20 Target

PRASA Objective

Service Recovery to focus on rolling stock availability

and reliability, infrastructure availability and reliability and train

performance.

METRORAIL 1 Metrorail Trains on time as % of trains operated / run

66.12% 85% 3

2 Metrorail train set availability 226 183 291train sets

4

3 Configuration of train sets to norm 43% 41% 100% 4

4 Reduced speed restrictions on network 143 km 169 km <100km 4

MLPS 5 MLPS on-time arrivals 16% 13% 50% 36 MLPS locomotive availability 60% 3

Safety Management Rail Safety Regulator permit conditions and

directives

9 RSR permit conditions and directives 100% Compliance

3

Accelerate implementation of the modernisation

programme

Capacity of PRASA to

manage capital projects

10 Capital Budget Spend R6.11bn R5.96bn R10.2bn 11

Qrt 1: R2.5bn

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

RSR permit conditions and directives 100% Compliance of permit conditions and directives

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

Metrorail Paying passengers transported (trips) Million

246.35m paying passenger trips Cumulative

Train incidents (Delays and cancellations) allocated to Protection Services for identified categories

2896 incidents Cumulative

Metrorail Trains on time as % of trains scheduled (Passenger Performance Measure - PPM)

85% average PPM cumulative

Metrorail Fare revenue Rmillion R1075.96m Cumulative Customer Satisfaction Rating per annual customer satisfaction survey (Metrorail)

55% Customer Satisfaction Rating

Metrorail Rail Safety Record - Total safety occurences (Total of SANS 3000-1 A - L categories)

1541 occurences Cumulative

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

Mainline Passenger services trains ran 1731 trains run Cumulative

Locomotive availability 60% average loco availbility cumulative

Mainline Passenger Services Number of Passengers transported

463000 Passengers Cumulative

Mainline Passenger services on-time arrivals 50% average cumulativeMainline Passenger Services Fare Revenue Rm) R140.772m Cumulative

Customer Satisfaction Rating per annual customer satisfaction survey (MLPS)

60% Customer Satisfaction Rating

MLPS Safety Record - Total safety occurences (Total of SANS 3000-1 A - L categories)

50 occurences Cumulative

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

Bus Trips 55 938 bus Trips by March 2020

Passenger Numbers 2 492 098passengers/ patronage on long

distances routes by March 2020

On-Time Departures 95% on time departures by March 2020

Customer Satisfaction Index 80% Customer Satisfaction rating for Autopax by March 2020

Total Revenue R992m Cumulative

Performance Indicator 2019/20 Target

Safety performance - bus accidents < 171 accidents per 51106264 kilometres by March 2020

Safety performance - passenger fatalities 0 fatalities per 2492098 passengers by March 2020

Safety performance - passenger injuries < 19 passengers injuries per 2492098 passengers by March 2020 (cumulative

quarterly)

Breakdowns per 60 000 km 1 breakdowns per 60000kms

Bus Servicing (On Time service rate) 100% on time service rate by March 2020

Certificate of Fitness (COF) 100% COF rate by March 2020

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

MetrorailTrain Set availability

291 train sets available by year-end (non-cumulative)

General Overhaul of Metrorail Coaches 230 Metrorail Coaches Overhauled (Cumulative)

General Overhaul of MLPS coaches 45 MLPS Coaches Overhauled (Cumulative)

Configuration of train sets to norm 100% set configuration to norm

Performance Indicator 2019/20 Target

Perway Faults per annum 1440 perway faults by year-end (Cumulative)

Electrical Faults per annum 1120 electrical faults by year-end (Cumulative)

Signal faults per annum 23740 Signal faults by year-end (Cumulative)

Temporary engineering speed restrictions measured in km on the rail network as at end of March 2020 (Last month)

Reduce temporary speed restrictions in km on the network to <100 km by year-

end

Performance Indicator 2019/20 Target

Commence construction at Wolmerton (Phase 3)

Paarden Eiland commenced

Bus Depot projects Complete designs for Harmony depot

Rolling Stock Depot modernisation projects

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

National Station Improvement Projects (NSIP)

30 NSIP projects with practical completion

National Station Upgrade Projects (NSUP)

6 NSUP projects with practical completion

Workplace Improvement Projects (WPIP) 12 WPIP projects with practical completion

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

Train sets provisionally accepted as per contract agreement

20 train sets provisionally accepted (Cumulative)

Station Signalling commissioned per contract

33 stations commissioned as per project plan. (Cumulative)

Perway programme for modernisation Commence with turnout and track replacement in Gauteng

Phillipi station complete

Oakmoor station re-tender commenced

Station modernisation programme

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

Security Capability with outsourced (private) insourced (Internal) staff.

Develop and commence a plan for creating an internal security capability at 70:30 in favor of insourced security by the end of the 2019/20 - 2021/22 MTEF

Provision of armoured vehicles Implementation of Armoured Vehicles for critical security hot spots

Drone technology to curb vandalism and theft

Implement National Security Drone Operations Tender

Implementation of integrated control rooms

Commence implementation of integrated control rooms in line with

the CI4STAR model

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

Maintenance schedule Compliance Commence implementation of Computerised Maintenance

Management system

Inventory Management Policy Approved of Inventory Management Policy

Maintenance Engineering Standards Compendium of Maintenance Engineering Standards complete and

implemented

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

Operating Revenue from Real Estate R663.5 mil

New Real Estate Investment Developments

Invest in 2 top structure developments Umgeni (Devco 1&2) with the value of

R45m

Revenue growth from property investments

Generate R2.9m in Revenue from property investments Umgeni (Devco

1&2)

Fibreoptic network for commercialisation

282 km of fibre deployed by Intersite for commercial use

Revenue growth generated from the commercializationof fibre.

Generate R14.6m in Revenue fromcommercialisation

of fibre

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

Integrated Engineering Procurement& Contract Management Platform

Feasibility study completed for an appropriate IEP & CM Tool

Open Tender System for tenders !R10M

Developed draft guideline fo Open Tender System for tenders !R10M

SCM Policy & Procedures Approved SCM Policy & procedures

SCM Structure Approved SCM Structure

Catalogue of projects 80% Procurement Spend

Service Level Agreement (SLA) 80% average availability of key components as per SLA

Strategic partnerships Identified products & services for Strategic partnership

Performance Indicator 2019/20 Target

B-BBBEE recognition for PRASA Commence with certification B-BBBEE recognition Level 8 for PRASA

BBBEE Compliant Spend 80% of Procurement spend on BBBEE compliant suppliers

Qualifying Small Enterprise (QSE) 15% of Procurement spend on QSE

Exempted Micro Enterprise (EME) 15% of Procurement spend on EME

Black-owned companies (BS) 40% of Procurement spend on BS

Black-Women owned companies (BWS) 12% of Procurement spend on BWS

Designated groups 2% of Procurement spend on designated groups

Supplier Development 2% of Procurement spend on supplier developmentEnterprise Development 1% of Procurement spend on enterprise development

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

Long- term investment plan Commence development of long-term investment plan by moving to tender

stage.

Governance Framework PRASA's Capital Projects Investment Committee (CPIC) and DOT's Capital

Programme Steering Committee(CPSC) meeting twice per quarter

Capital Spending Rbn Targeted spending of R10.2bn (Rm for Quarters)

Standardized Specifications Implement- standardized specifications for prioritised projects

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

Operating Model Implement a revised suitable operating model for PRASA Group

One Real Estate Entity Implement one Real Estate EntityOne Engineering function Design and get approval for one engineering function

Integrated Learning and Development master plan

Design and implement an Integrated Learning and Development master plan(incorporating skills of the future)

Workforce Plan Design and implement the PRASA Workforce Plan

Organizational culture Framework implemented

Design and implement a organizational culture that promotes unification and gauge the success per an employee satisfaction survey.

Integrated Wellness Programme Design and develop an Integrated Wellness Programme

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

Group-wide customer satisfaction 60% Customer Satisfaction

Group Communication Policy and Standard Operating Procedures (SOP)

Policy and SOP Operating Procedures approved and communicated across the PRASA Group

Stakeholder Engagement Framework & Plan

19 Stakeholders engaged by PRASA

Stakeholder Engagement Forums 4 Stakeholder Engagements every Quarter

Information display screens Information Display Screens implemented

Customer Help Desk Customer Help Desks implemented at identified stations.

24-hour Call centre Integrated 24- hour Call Centre

Social Media Social Media: Twitter Instagram Facebook consolidation for PRASA and minimum of 1 post per week

Customer Newsletter Introduce PRASA Customer NewsletterReputation Management Plan 60% positive news about PRASA

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PRASA Performance indicators and targets per Corporate Plan APP

Performance Indicator 2019/20 Target

Rail expansion project (Motherwell Rail Link)

PRASA to decision taken on deferment or implementation of Motherwell

Rail expansion project (Blue Downs Rail Link)

Advertise RFP & Evaluate Received Proposals

Rail expansion projects (Daveyton - Etwatwa Rail Corridor)

Submission of motivation for Capital Allocation

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