1 TROUBLESHOOT OFFICE APPLICATIONS Chapter 7
Dec 17, 2015
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TROUBLESHOOT OFFICE APPLICATIONS
Chapter 7
Chapter 7: Troubleshoot Office Applications 2
CHAPTER OVERVIEW AND OBJECTIVES
Installing options and repairing Microsoft Office System installations
Using Microsoft Office Help and Office Online
Troubleshooting toolbars and menus
Troubleshooting linked and embedded images
Troubleshooting macros
Recovering lost files
Troubleshooting e-mail components
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INSTALLED OPTIONS
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REPAIRING OFFICE INSTALLATIONS
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Type your question
USING MICROSOFT OFFICE HELP
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USING MICROSOFT OFFICE ONLINE
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TROUBLESHOOTING TOOLBARS AND MENUS
Displaying toolbars
Resetting toolbars and menus
Custom toolbars and menus
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DISPLAYING TOOLBARS
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DISPLAYING TOOLBARS (CONT.)
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RESETTING TOOLBARS AND MENUS
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CUSTOM TOOLBARS
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CUSTOM MENUS
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TROUBLESHOOTING LINKING AND EMBEDDING
Linking documents
Embedding documents
Troubleshooting scenarios
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LINKING DOCUMENTS
Creates a connection to another document
Uses less disk space
Prone to failure if linked document is unavailable
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EMBEDDING DOCUMENTS
Embeds one document within another
Uses more disk space
Embedded document is static and will not receive updates
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REPAIRING BROKEN LINKS
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TROUBLESHOOTING MACROS
Check macro security settings
Step into macro to find point of failure
Re-create macro if necessary
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RECOVERING LOST FILES
Microsoft Office Application Recovery
AutoRecover
Open and Repair
Search and Recent Documents
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AUTORECOVER
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OPEN AND REPAIR
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E-MAIL APPLICATION ISSUES
Recovering deleted items
Managing attachments
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RECOVERING DELETED ITEMS
Deleted Items Folder Deleted Items Folder
Usually no message store backup; Export Import possible solution
No recovery after Deleted Items are emptied
Outlook ExpressOutlook Express Outlook 2003Outlook 2003
If using Microsoft Exchange Server, it might be possible to use Deleted Item Recovery
Usually backed up in corporate environment
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UPDATING OFFICE APPLICATIONS
http://office.microsoft.com/officeupdate
Check for Updates from Help menu in Office applications
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SUMMARY
To install options Add/Remove Programs, click Change
Insert product CD and run Setup
Use Add/Remove Programs, CD, or Detect and Repair to repair Office
Research solutions in Help or Office Online
Practice customizing menus and toolbars to gain familiarity
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SUMMARY (CONT.)
Recovering lost files Microsoft Office Application Recovery
AutoRecover
Open and Repair
Search or Recent Documents
Download application updates from Office Update on the Web