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,CorpTech Action Sheet(effective 15106/06)

Signature o Comment o Review o Other (ul>e section below)3(a) Funding Requests or Invoices fo r Payment:A p p r o v ~ l ili required from the Finance Manager prior to submission to Office of Executive Director

Recommended for payment (If comments required use other Information section) Yes I NoBy (print name): Signature:

Colleen Orange, Finance Director3(b) Contracts:

If this matter involves engagement of contractors/consultants and/or the acquisition ofgoods and services via Request fo r Offer/Contract have you consulted withProcurement Services, eSQ? Yes / No

Funds Available Signature

Contract (jocuments will be retumed to the relevant Program Director following approval by the ED. Itwill be the responstbility ofthe Program Director's office to record and forward to csa for processing.Other Information (background) and comments:......"............... ; ~ . ~ - ..... /J . .....:.. .... . : ~ ~ j . .... ..~ } . L . . . . ' { J . ~ ~ e . . _ . ~ : ' l ~ ; i i k - ~ : l ' f ~ ~ ~ = ~ l = . : . f ~ . ~ ..- ~ - ~ ... ..... - t ~ . . : . . ~ . c & : i _ ( J ? i .I r .. , L ... ......" . ..... .... . I ... " . " ' - " " .-- r--I-, ....... ' - . \ . ; , ~ . . .. ',l ~ .. ~ , , ~ - , ~ - . - - - - - - - - - . - - - - ..--- ... _. . . . ",:-,.:3" . I . " l ~ r ' l

t....-'-....._ -.''....----_ ..-_ ...--._.- 1... ....-....._ - ..- - . _ - _ .-_--._'________________4. Executive DirectorComments by Executive Director

....-- .....-..... ,_ ..... -""- ' - '

II____ ____--__----____----__------____----__----__------____--__--__-----lI

O E D u s ~ onlyf6'''''-Enteredon'-OEDdatabase' .. CTC'Num-'b'--e-r-:-"" .. .......[ro Approved by ED - 0 Not approved bYED - 0 Returned for ..t . : 3 ~ ' 6 ' o ~ - l e - t e - d - o n - O E D - - ' - ' 1 L ! ~ r t ~ ~ r . a c t i ~ _ ' l r ~ ~ r : : . E i l ( L '.___.. .~ ~ I ! . ! : : Q ) , 2 Q m m ~ 1 1 1 . '... _"_.... . .. _ a _ m ~ n d m E : ! . I 1 . t .. _,. .... _ , _ d a _ t a ~ _ a s _ e J

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Ref: CTC-15877

Submission to the Program Director

Subject Queensland Health Implementation of Continuity SAP reviewPurpose To request that the Program Director executes the contract forthe engagement of SAP Australia to undertake the review of theQueensland Health Implementation of Continuity SAPimplementationBackgroundThe Queensland Health Implementation of Continuity project is a large and complex payrollimplementation and there have been recent issues with Human Resources I Financeintegration design and pe/formance. An independent quality assurance review is proposedto now be completed during the realisation phase. A primary reason for undertaking thereview now is to allow for any rectifications prior to go live.SAP Australia have been approached to undertake an independent review of the deSign,build and implementation of the SAP HR and payroll solution to be deployed in QueenslandHealth, including the review of project and risk management. The project managementreview is designed to set confidence in the ability of the project to deliver, on time and onbudget.Conduct of this review is also supported by the recommendation from Internal Audit, relatingto the Human Resources I Finance design, that a detailed design review be conducted byan independent SAP contractor prior to approval of the design.The Program Director, Strategy and Planning. has provided financial approval (refer toCTC-15824). The Executive Director, CorpTech has provided procurement approval (referto CTC-15468).ScopeThe review will be conducted by a team of experienced contractors from SAP Australia whoare independent of the Queensland Health Implementation of Continuity project. The use ofSAP Australia to conduct the review is appropriate to ensure that the solution design meetsSAP standards. The review will focus on functional and technical quality assurance andproject management.The functional and technical review will include: completeness of configuration; quality of configuration; flexibility of the configuration;

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use of "best practice" models and processes compared with bespoke processes; use of current SAP functionality, evaluating whether it is used for the purpose for which ithas been designed; and evaluating whether "SAP Gaps" have been covered in an appropriate manner, anddetermining that the quality of the "developments" is suitable.The project management review is designed to establish confidence in the ability of theproject to deliver. on time and on budget. The project management review will include: project risk review to identify risks with the implementation process and determine thenecessary mitigation actions; project management of key areas including system configuration, know-how transfer,change management and communication; and quality of project documentation and the use of Solution Manager.The approach in assessing the project management and risks includes scheduling a series ofon-site interviews with key project team members and reviewing a sample of projectdocumentation.The deliverables from the SAP Australia review will incorporate a detailed review report anda presentation on findings.The maximum total financial expenditure for the review is $40,000 (excluding GST)including travel expenses.RecommendationIt is recommended that the Program Director executes Queensland Health Implementationof Continuity SAP review with SAP Australia by signing 2 copies of the contract.(Attachment 1).

Responsible officer: Christopher BirdProcurement Manager, Strategy & Planning

Recommendation approved ....... . ........... ..... ........... .... /11 f"/2009p' Hoodrogram Director. CorpTech Service Management

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Ref CTC-15989

Submission to the General Manager

Subject Queensland Heatth Lattice Replacement Project ContributionProjectPurpose To request that the General Manager sign the attached letter to

Queensland Health requesting an additional contribution tocomplete the Queensland Health Lattice Replacement ProjectBackgroundIn June 2009, a change request to Statement of Work 8 - Lattice Replacement Design,Implement and Deploy. was approved.The document addressed a number of changes including extending the go-live date to6 November 2009 and increasing the fixed price. The fixed price increased by $9 million(excluding GST) with an agreement from Queensland Health to contribute towards theremaining work.IBM has invoiced CorpTech for over $8.25 million (including GST) for deliverables relatedto the change request since late June 2009.Information received from Queensland Health has indicated that the Director-General andthe Deputy Director-General, Corporate Services, Mr Michael Kalimnios have a currentagreement to provide funding to $7 million (excluding GST) with knowledge of the contractat the current stage. This agreement has acknowledged an intention to provide thisfunding to CorpTech on the presentation of an agreed invoice.There is a $2 million (exchJding GST) shortfall between what has been agreed with IBMand Queensland Health as the total commitment made to IBM for completion of theproject. The purpose of this letter is to request an additional $1 million (excluding GST)contribution from Queensland Health.IssuesIt is understood that an in principal agreement between the Directors-General of theDepartment of Public Works and Queensland Health for an additional commitment for theremaining amounts has been agreed, and that this commitment relates to a jointresponsibility for the remaining funding on an equally shared basis.

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On the basis of that commitment, CorpTech will provide an additional $1 million (excludingGST) towards the cost of the project. The purpose of this letter is to request an additional$1 million (excluding GST) contribution from Queensland Health as part of thiscommitment to the completion of the project.RecommendationIt is recommended that the General Manager sign the attached letter requesting anadditional payment from Queensland Health for the Lattice Replacement Project.

I /(0/2009Responsible officer ecutive Director, Strategy and Planning

Recommendation approved

Endorsed by: double click check box, select 'checked' under 'Default Value', then 'OK'D Legal Services D Human Resourceso Finance D ISOD ERU D Other: Please specify

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Queensland., "Government

CorpTechRef: CTC-15989- 2 OCT 2009

Mr M KalimniosDeputy Director-GeneralCorporate ServicesQueensland HealthGPO Box 48Brisbane Qld 4001

Dear Mr KalimniosIn June 2009, a change request to Statement of Work 8 - Lattice Replacement Design,Implement and Deploy, was approved.The document addressed a number of changes including extending the go-live date to6 November 2009 and increasing the fixed price of the Statement of Work. The fixed priceincreased by $9 million (excl GSn with an agreement from Queensland Health to contributetowards the remaining work.IBM has invoiced CorpTech for over $8.25 million (incl GSn for deliverables related to thechange request since late June 2009.CorpTech acknowledges the current commitment from Queensland Health to provideadditional funding for $7 million (excluding GSn was made with knowledge of the contract atthat time, and has received your commitment to provide this funding to CorpTech on thepresentation of an agreed invoice.It is acknowledged that this current commitment from Queensland Health does not representthe total of the commitment made to IBM for completion of the project.I understand that an in principal agreement between the Directors-General of theDepartment of Public Works and Queensland Health, for an additional commitment for theremaining amounts has been agreed, and that this commitment relates to a jointresponsibility for the remaining funding on an equally shared basis.

60 Edward StreetBrisbane Queensland 4000GPO Box 5078 BrisbaneQueensland 4001 AustraliaTelephone +61 7 3224 6240Fiu:simile +61 7 32)8 3035ABN 467 806 449 08

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2

On the basis of that commitment, CorpTech will provide an additional $1 million (excludingGST) towards the cost of the project. The purpose of this letter is to request an additional$1 million (excluding GST) contribution from Queensland Health as part of this commitmentto complete the project.Should you require any further information regarding this request, please contact Ms SallyO'Carroll on telephone (07) 3721 9273 or via email saUy.o'[email protected]\d.gov.au.

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Ref: CTC16021

Submission to the General Manager

Subject Purchase of additional infrastructure capacity to support theproduction environment for the Queensland Health Rostering andPayroll Replacement SolutionPurpose To request that the General Manager approve the procurement of

two additional dual core Central Processing Units (CPUs) andassociated memory to manage increased capactty requirementsfor the Queensland Health Rostering and Payroll Solution inreadiness for go-liveBackgroundThe Queensland Health Implementation of Continutty project is introducing a replacementpayroll solution for Queensland Health. 'An IBM Project- Change Request 000170 (refer to Attachment 1) was raised to progressthe requirement for increased infrastructure reqUirements from four Central Processing Units(CPUs) to a minimum of eight CPUs and associated memory.In March 2009, approval was gained for the purchase of six additional CPUs and associatedmemory (refer to Attachment 2). A further two CPUs and associated memory are nowrequired.IssuesTo guarantee an acceptable level of performance by the replacement payroll solution in theproduction environment at go-live and enable payroll processing to be completed in therequired timeframes, there is a requirement for two additional dual core CPUs and associatedmemory.Business volumetrics, which include extra records and objects, have risen over the life of theproject and added extra load during peak times of usage, therefore requiring an upgrade ofthe infrastructure to meet processing window constraints and delivery timeframes.Performance testing has identified a requirement for two additional dual core CPUs andassociated memory.If the additional CPUs and associated memory are not provisioned this will impact on theability of the production system to meet the service level agreements required to supportQueensland Health transaction volumes and usage patterns.

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2

Current StatusA quotation for the additional capacity has been provided by CITEC (refer to Attachment 3).Costs - ImplementationOnce off Implementation Charge

Costs - Ongoing The ongoing capacity costs are fo r a 36 month commitment, please see the table below.

Costs for the additional capacity will be charged monthly to Queensland Health on a straightpass through basis.RecommendationIt is recommended that the General Manager:

1. Approve the procurement of two additional dual core Central Processing Units (CPUs)and associated memory to manage increased capacity requirements for theQueensland Health Rostering and Payroll Solution in readiness for go-live.2. Accept and sign the quotation from CITEC (refer to Attachment 3) for the provisioning of two additional dual core CPUs and associated memory.

Responsible officer

Recommendation approved

, E X ' ~ u t i v e Director, Service DeliveryI

Marga nyiGeneral ManagerEndorsed by: double click check box, select 'checked' under 'Default Value', then 'OK'o Legal Services D Human Resources D Finance D ISD D ERU D Other: Please specify

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, CorpTech Action Sheet(effective 15106106)

o Comment D Review o Other (use section below)3(a) Funding Requests or Invoices for Payment:Approval is required from the Finance Manager prior to submission to Office of Executive Directoro Recommended for payment (If comments required use other information section) Yes INoBy (print name) Signature:o Funds Available3{b) Contracts:

If this matter involves engagement of contractors/consultants and/or the acquisition ofgoods and services via Request fo r Offer/Contract have you consulted withProcurementServices, eSQ? Yes / No

Contract documents will be returned to the relevant Program Director foliowing approval by the ED. It will be the responsibility oft e Program Director's office to record and forward to csa for processing.ther Information (background) and comments:

7'.- = ~ = ~ - - : - = ~ = ' .. ~ : - = = = = = ... : = = : ~ : ~ = ~ ~ ~ . - - : - ~

~ - - . " . " - " " - - - . - - . - . - - ~ - . - . - ........-... ".-." .. '"-..- - - - - - - - - - - - - - - - - - - ....-... -------- .. --....-------- ..- ....1________________________________________ 1

G:\05 - SSS\TO .. Teclmology\O IAdlllinis!ration\Forms & Tempiates\Orange Action Sheet Template.docRTI Document No.241

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Ref: CTC 15376

Submission to the Executive Director

Subject CITEC proposal to provision additional infrastructure to supportQHIC production (REF: 5002405)Purpose To request:

1. approval to procure an additional 6 dual core CPU's andassociated memory2. approval to reallocate capacity from SSISAPDJ3. acceptance of a quotation from CITEC (refer Attachment 1)

Background The objective is to provision additional production capacity tosupport QHIC as per CR0170.IssuesThe QHIC project provided capacity requirements which have since increased by asignificant amount. Without the additional identified capacity as documented in CR0170(refer Attachment 3), it is possible that the payroll run for Queensland Health would fail tocomplete within the allotted timeframe.Current StatusThe QHIC production environments have been provisioned to the requested capacitysupplied by the QHIC project team. During recent performance testing, the QHIC teamidentified that the initial sizing was insufficient. As a result CR0170 (refer Attachment 3) wasraised by the QHIC project team and subsequently approved by CorpTech. To provision thenecessary capacity, it is proposed that we decommission the DETA development system(SSISAPDJ), and re-allocate the infrastructure capacity to QHIC production. This capacitywas initially used for blueprinting the DETA project which is no longer required as the DETAproject has been suspended. The remaining outstanding capacity will be procured viaCITEC.This approach will minimise the ongoing operational expenses and satisfy the timeframe fordelivery.

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-2

Costs - ImplementationOnce off Implementation Charge

Costs - OngoingThe ongoing capacity costs are for a 36 month commitment. please see the table below.

$12,930 $465,487

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RecommendationIt is recommended that the Executive Director:

1. approve the procurement of additional capacity2. approve the decommissioning of the DETA environment used for blueprinting3. accept the quotation from CITEC (refer Attachment 1) for the proVisioning ofadditional QHIC production capacity

~ / Z -Responsible officer Gary Palmer, Director, ec logy Solutions, CorpTech

Recommendation approved Ill.3 12009Margaret............................. ~ . . . . . erenyiExecutive Director, CorpTech

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