10 Ways Digital Technologies Can Create the Ultimate Shopping Experience

10 Ways Digital Technologies Can Create

the Ultimate Shopping Experience

@CiscoRetail

It doesn’t have to look like this…

@CiscoRetail

Digital technology can make holiday shopping

fun and enjoyable.

@CiscoRetail

Help

customers

navigate to

desired

products.

of shoppers would use in-store guidance1

1

63%

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Surprise

customers

with in-store

offers via

digital signage.

78%

2

of shoppers would use general offers

via Digital Signage1

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Excite shoppers

with a digital

wall that

promotes

your store’s

Top 10 Deals.

45%

3

of shoppers would use Top Ten rankings1

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Create a VIP

experience

through

your loyalty

program.

54%

4

of shoppers would use targeted mobile offers1

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Let customers get

detailed

product

information

by scanning QR

Codes.

60%

5

of shoppers would scan barcodes while shopping1

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Promote excess

inventory on

digital signage

based on

real-time

analytics.

78%

6

of shoppers would use in-store offers1

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Enable mobile

checkout

through a

strong and

secure Wi-Fi

connection.

49%

7

of shoppers would use mobile payments1

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Recommend

products based

on shopping

history and

real-time

analytics.

8

48% of shoppers would use a product recommender1

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Attend to

customers

quickly by

deploying

employees to

high traffic

areas via mobile

notifications.

9

30% of employee time is spent on sales

and customer service2

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When out of stocks

are unavoidable,

provide customers

with same day

delivery and alert

suppliers using

analytics.

10

53% of shoppers would use same day delivery1

@CiscoRetail

Digital transformation can create the

ultimate holiday shopping experience:

Explore the Solutions

@CiscoSecurity @CiscoRetail

See our

Customer Stories

Follow Us:

@CiscoRetail

Sources:

Whitepaper: Winning the New Digital

Consumer with Hyper-Relevance, Cisco, 2015

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EKN Research: Managing and

Engaging Modern Labor for Omni-

Channel Success, 2015

Get Report

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