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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 1 10 Things I Wish I Knew About Networking Before I Needed Them Jimmy Ray Purser, Lead Fried Chicken Eater and Toast Butterer
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Page 1: 10 Things I Wish I Knew About Networking Before I Needed Them · Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1 10 Things I Wish I Knew About

© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 1

10 Things I Wish I Knew About Networking Before I Needed Them

Jimmy Ray Purser, Lead Fried Chicken Eater

and Toast Butterer

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 2

Required By Law Agenda Slide

Journey though my 20 some odd years of networkin’

Geek tips I wish I learned 10 minutes before I needed them

Cool tips and tricks

Other stuff

Plenty of Sci-Fi references

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 3

Lessons learned – Tip 1

!, Remark and DESC it!

Always design your networks for the engineer that follows you.

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 4

Labeling = Awesome

! Are offline config remarks

Remark is for ACL’s

Desc is for interfaces

Don’t forget physical cables!! Label where it goes to. No adhesive labels!!!!

Color Coding…It’s a good thing

Black - From Servers to patch

Blue - From patch to Switch

Gray - From Switch to workstation switches/hubs

Yellow - From Switch to Firewall/Router

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 5

Lessons learned – Tip 2

HSRP and WAAS

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 6

Toggling for fun and profit

HSRP address is a virtual addresses, and it may flip between the routers depending on demand.

When you configure WCCP for use with the Hot Standby Router Protocol (HSRP), you must configure the WAE with the HSRP or the Virtual Router Redundancy Protocol (VRRP) virtual router address as its default gateway, and the WAE WCCP router-list with the primary address of the routers in the HSRP group.

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 7

Turning Point!!!!!!

(A) Logs

(B) Documentation

(C) Lawyers

(D) Poor Chain of Custody

Leading cause of lost court cases?

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Lessons learned – Tip 3

Logging

Only looking for what I know I want to find instead of just looking to see what I find

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 9

Logs are just data… Processed and analyzed, they become information.

- Marcus Ranum

http://www.ranum.com/security/computer_security/archives/logging-notes.pdf

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 10

I’m a Lumberjack and I’m OK

Time stamping logs

- service timestamps log datetime localtime show-timezone msec year.

- service sequence-numbers

- logging server-arp

- BONUS: login delay seconds and/or login block-for <seconds> attempts <tries> within <seconds>

Save Syslogs with GZ/ZIP. They can compress up to 10th orignal size

Unix Syslog D SUCKS! I

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 11

I’m a Lumberjack and I’m OK

Grrrrr…..

TWTVRouter#clo

00:07:31: %SYS-5-CONFIG_I: Configured from console by console

% Incomplete command.

- Don’t turn off logging console just sync it!

TWTVRouter(config)#line con 0

TWTVRouter(config-line)#logging synchronous

TWTVRouter(config-line)#^Z

Router#clo

00:08:39: %SYS-5-CONFIG_I: Configured from console by console

TWTVRouter#clo ! router retyped this

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 12

Lessons learned – Tip 4

Erase START or RUN is normally not a good idea

Cisco devices have specific start up configs. The higher end the device the more this is true.

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 13

To the chopper!

Defaulting is much easier and you don’t look like a knob starting from scratch.

default interface command

default interface Fa0/0.

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 14

Turning Point!!!!!!

(A) Call a sitter/friend

(B) Take him but leave in the car

(C) Take him to the DC

(D) Call wife

On call and just got called in…but I have the kid??

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Lessons learned – Tip 5

The network is broke!

What was the LAST thing done to the network before it broke?

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Two, Two, two lessons in One!

Always, always always save a digital and hardcopy version of your config with the date wrote on it!

Contextual Config Diff command

- show archive config differences start-configuration target-configuration

- show archive config differences nvram:startup-config system:running-

config

Change Management

- archive

- log config

- logging enable

- logging size 200

- notify syslog

- hidekeys

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 17

Turning Point!!!!!!

(A) Tell ‘um to call support

(B) Talk about the physical impossibility of this feat to CU

(C) Ask them to send the logs, packet trace and topology to you

(D) Jump on plane and go see it

10Meg is faster then 1Gb

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 18

Lessons learned – Tip 6

DNS…TTL…The Mother In Law’s of troubleshooting

It works, oh now it doesn’t…oh now it does…no wait….

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 19

ASA FQDN ACL’s woot woot!

Supported as of 8.4(2)

Config a TRUSTED DNS server

Define a FQDN object

Add the FQDN to the ACL

access-list inside_in deny ip any object obj-hr.techwisetv.com access-list inside_in

permit ip any any

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But….my CPU is spiking..

Some sites set a very low TTL <20secs (social media sites; FB, OKRA, Sena, Path…)

Mainly because many folks use Content Delivery Network to serve it up (Amazon CWS, Akamai, etc..)

By default (and at a minimum) the ASA always adds one minute to the TTL

Bottom line: FQDN functionality in ACLs is not a replacement for HTTP Filtering. It cannot distinguish what content is being sent.

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 21

Turning Point!!!!!!

(A) Test it in the lab

(B) Research it

(C) Contact the Psychic Friends Network

(D) Damn the torpedoes Full Speed Ahead!

New Feature Do you??

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 22

Lessons learned – Tip 7

Who keeps calling Cuba?

Can ya get them to ship some Cohiba Singlo III’s ?

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 23

Toll Fraud is for posers

IOS voice gateways default is to accept call setups from all sources

IOS 15.1(2)T

Hey new improvements to Toll Fraud protection BONUS!!!

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 24

On by default!!

Blocks all inbound VoIP call setups

Two stage dialing is off by default (YEAH!)

The GW has to be properly configured to trust these sources

Check logs and look for:

TOLLFRAUD_APP is rejecting the call, it will generate a Q.850 disconnect cause value of 21

Yes you can roll back to pre 15.1(2)T behavior if ya wanna

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 25

Turning Point!!!!!!

(A) Just plug it in goober

(B) Ask the staff to do it

(C) Invent a room temp super conducting battery

(D) Work faster!

Laptop battery is dying!!

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Lessons learned – Tip 8

In The Garden of Debugging

….ummm….what???

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Debug in a Production Network!!!

Chill out man. Typically only 10-20% CPU overhead is needed for even the most verbose debugs

Monitor show processor cpu history

Enable debugs one at a time

Thanks Jimmy Ray but I use syslog for this and so should you…goober…

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 28

The Problem with Syslog and Debugs…

they contain dropped messages and render an accurate analysis impossible

Check it out! Enable sequence numbers on the IOS side. Are they in order?

This is because syslog is UDP by default, and the messages usually end up being rate-limited heavily

Goober??

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This works for me Router(config)# service sequence-numbers

Router(config)# service timestamps debug datetime localtime msec Router(config)# logging buffered 10000000 debug Router(config)# no logging console Router(config)# no logging monitor

Router(config)# default logging rate-limit

Router(config)# default logging queue-limit

<Enable debugs, then wait for issue to occur.>

<Enable session capture to txt file in terminal program.>

Router# terminal length 0

Router# show logging

My Favorite Terminal Progs; PuTTy , SecureCRT. Mac's Terminal app

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OK, But…How do I become a….

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ALPHA GEEK!!!!!

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Alpha Geek Warfare Training: – Tip 1

Be the packet

Wireshark is cool but so is EPC

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Alpha Geek: Wireshark Shortcuts

Boolean logic goes a long ways in WireShark

Plus Wireshark is self correcting!

My Favs:

- tcp.flags.fin == 1 - ftp.request.command== "USER”

-not arp and not stp - ip.src == 192.168.1.114

- icmp.type== 8 - tcp.srcport == 31337

My all time fav: The network is slow filter

tcp.analysis.retransmission

- Also remember stream reassembly!!

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Alpha Geek: Embedded Packet Capture Awesome IOS packet capture right in the CEF path!

Two parter; Config Capture Buffer and Capture Point

Capture Buffer:

- TWTVrouter# monitor capture buffer iospcap1 size 58 max-size 256 circular

Capture Point:

- TWTVrouter# monitor capture point ip cef ipGE0/7 GigabitEthernet 0/7 both

Map ‘um up

- TWTVrouter# monitor capture point associate ipGE0/7 iospcap1

Engage!

- TWTVrouter# monitor capture point start ipGE0/7

- TWTVrouter# monitor capture buffer iospcap1 export tftp://192.168.1.99/iospcap1

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 35

Turning Point!!!!!!

(A) Stay

(B) Go

(C) Use the offer as leverage

(D) Just go fishin’

Should I stay or should I go?

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Alpha Geek Warfare Training: – Tip 2

Hey Man, Nice shot. And other Filter Hits

A little Unix knowledge goes a long ways…

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 37

Alpha Geek: Filtering Commands

Sorting thru configs and logs sucks. Pipe for what you are looking for with: Include, Begin, Exclude

- TWTVRouter# show running-config | include service

- TWTVRouter# show ip route | include 172.16.

- TWTVRouter# show run | begin router rip.

Try this; Tracking a user

-TWTV3750# sh arp | include 192.168.1.44

-TWTV3750# sh mac-address | include 1cf00.4522.e433

- This starts getting you ready for Regular Expressions which are used a lot in UC and BGP

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Alpha Geek Warfare Training: – Tip 3

Fix 92% of network problems.

Make cable test your new bestest pal

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 39

Alpha Geek: Cable Testing!

Time Delay Reflectometer for tri-speed Cu ports!

TWTV3750# test cable-diagnostics tdr interface gigabitethernet 1/0/4

- Switch echo back: “TDR test started on interface Gi1/0/2”

TWTV3750#show cable-diagnostics tdr interface gigabitEthernet 1/0/4

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 40

Cable Fault—TDR

Router#test cable-diagnostics tdr interface GigabitEthernet3/1

Link state may be affected during TDR test

TDR test started on interface Gi3/1

A TDR test can take a few seconds to run on an interface

Use 'show cable-diagnostics tdr' to read the TDR results.

Router#show cable-diagnostics tdr int g3/1

TDR test last run on: April 27 1:29:58

Interface Speed Pair Cable length Distance to fault Channel Pair status

--------- ----- ---- ------------------- ------------------- ------- -----------

-

Gi3/1 100 1-2 N/A N/A Pair A Terminated

3-4 N/A N/A Pair B Terminated

5-6 N/A 5 +/- 2 m Invalid Short

7-8 N/A 5 +/- 2 m Invalid Short

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 41

Alpha Geek Warfare Training: – Tip 4

The ultimate and coolest Cisco feature ever.

EEM is so cool, it should come with it’s own pair of sunglasses

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Alpha Geek: Embedded Event Manager

DEMO

www.cisco.com/go/eem

www.techwisetv.com

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Alpha Geek Warfare Training: – Bonus Tip!

Dark side of network…VOIP

You like your POTS line will be MINE….

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 44

Alpha Geek: My Fav Voice Debugs

H.323

debug voip ccapi inout

debug h225 asn1

debug h245 asn1

debug cch323 all

debug ip tcp transaction

SIP

debug voip ccapi inout

debug ccsip messages

debug voip rtp session named-event

MGCP

debug voip ccapi inout

debug mgcp packet

debug ip tcp transaction

<Be sure to enable appropriate POTS

debugs, too.>

ISDN

debug voip ccapi inout

debug isdn q931

Analog or Non-ISDN POTS

debug voip ccapi inout

debug vpm signal

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http://www.techwisetv.com