10 th World Telecommunication/ICT Indicators Meeting (WTIM-12) Bangkok, Thailand, 25-27 September 2012 Information document Document INF/26-E 2 October 2012 English SOURCE: Information Technology Authority, Sultanate of Oman TITLE: Information and Communication Technologies (ICT) Indicators (2011) Government and Higher Education Sector
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10th World Telecommunication/ICT
Indicators Meeting (WTIM-12) Bangkok, Thailand, 25-27 September 2012
Information document Document INF/26-E 2 October 2012
English
SOURCE: Information Technology Authority, Sultanate of Oman
TITLE: Information and Communication Technologies (ICT) Indicators (2011) Government and Higher Education Sector
The Digital Oman Strategy/e.oman Initiative outlines the blueprintfor several key IT initiatives in the Sultanate ofOmanwhich aim toempower the citizens by providing meaningful interaction througheServices.
ThroughtheimplementationofeServices,thegovernmentseeksnewandinnovativewaystobetterengageandinteractwithcitizensinthedelivery of public services. It imperative that assessment is carriedoutalongwiththeexecutionoftheplan.Thisisessentialtoquantifythe successful implementationof thekey initiativesand to facilitateany challenges identified during the course of the implementation,effectively and efficiently. Information Technology Authority strictlyfollows “Core Information and Communication Technologies (ICT)Indicators” that have been developed under the umbrella ofInternational Telecommunication Union (ITU) by the Partnership onMeasuringICTforDevelopmentwhosemembersare:-
a. InternationalTelecommunicationUnion(ITU)
b. UnitedNationsConferenceonTradeandDevelopment(UNCTAD)
c. United Nations Educational, Scientific and Cultural Organization(UNESCO)
d. Eurostat
e. OrganisationforEconomicCo-operationandDevelopment(OECD)
f. United Nations Department of Economic and Social Affairs(UNDESA)
g. InstituteforStatistics(UIS)
h. TheWorldBank
i. Four United Nations Regional Commissions (the UN EconomicCommission for Africa, the UN Economic Commission forLatin America and the Caribbean, the UN Economic and SocialCommission for Asia and the Pacific, and theUN Economic andSocialCommissionforWesternAsia).
• To measure ICT penetration rate in government and highereducationsectors.
• To compile ICT statistics fromgovernment and higher educationsectorstoassistdecisionmakersindevelopingstrategicplans.
• Collect and analyze ICT Indicators in compliance with theInternational Telecommunication Union (ITU) and GlobalCommunityunifiedindicatorsanddefinitionsofITsector.
The Survey period including data collection, data validation, dataanalysisandfinalresultsapproximately4months.
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Survey Questionnaire:
ThequestionnairesweredesignedaccordingtoITU-CoreICTindicators2010 that had been developed by themembers of the Partnershipon Measuring ICT for Development with consideration to ITA’srequirementstoimplemente.omanStrategy.
Training:
Allfocalpointsingovernmententitiesandhighereducationinstitutionsreceived training in data collection procedures. The questionnaireswereexplainedtoensuremaximumresponserateandaccuratedata.
Data Collection:
TheSurveywasonlineatITAwebsite(www.ita.gov.om).
Data Editing, Processing and Analyzing:
Data verification and validation was conducted by calling back viavariousmethods e.g. fax, emails and telephone calls. Data analysesweredonebyaspecializedstaffinanalyzingICTdata.
Survey’s Reference Year:
• Government Sector:Yearof2010.• Higher Education Sector:AcademicYearof2009\2010.
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Figure
Figure (1): Percentage Distribution of Total Staff byNationality2011
Figure (2): Percentage Distribution of Omani Staff byGender2011
Around 11% of private ins�tu�ons don’t provide an official email account for administra�ve staff because of having an e-internal communica�on applica�on.
Figure (15): Percentage of Ins�tu�ons that Provide an Official E-mail Account to
Figure (14): Percentage of PCs Connected to the Internetby Type of Ins�tu�on 2011
Public TotalPrivate
100%
80%
60%
40%
20%
0%
98%96% 97%
Figure (13): Percentage of Ins�tu�ons by Type and Type of Internet Access 2011
Public TotalPrivate
100%
80%
60%
40%
20%
0%
83%75%
25%
14%3% 2%
Both Fixed Broadband Fixed Narrowband
80%
18%
21
Figure (17): Percentage of Ins�tu�ons that Provide an Official E-mail Accountto Academic Staff by Type of Ins�tu�on 2011
Public TotalPrivate
100%
80%
60%
40%
20%
0%
45%
3% 2%
94%
52%
All Staff Some Staff None
62%
36%
6%
Figure (18): Percentage of Ins�tu�ons that Provide an Official E-mail Accountto Students by Type of Ins�tu�on 2011
Public TotalPrivate
100%
80%
60%
40%
20%
0%
31%
3% 2%
75%66%
All Students Some Students None
47%51%
25%
Figure (16): Percentage of Ins�tu�ons that Provide an Official E-mail Accountto Admin. Staff by Type of Ins�tu�on 2011
Public TotalPrivate
100%
80%
60%
40%
20%
0%
48%
10% 11%12%
88%
41%
All Staff Some Staff None
62%
27%
22
Figure (21): Percentage of Ins�tu�ons Offering 2011
ICTMajors
60%
Non-ICTMajors
40%
Figure (20): Percentage of Ins�tu�ons by Type of Ins�tu�on and Type of Network 2011
An Intranet Local Area NetworkAn Extranet
100%
80%
60%
40%
20%
0%
75%
91%
33%
98%
31%
100%
Public Private Total
100%97%
34%
Figure (19): Percentage of Ins�tu�ons Having the Following Informa�onTechnologies by Type of Ins�tu�on 2011
Website Wireless Scien�fic Digital Libraries
Social Networking Tools
100%
80%
60%
40%
20%
0%
100%
64%
45%
100%
71%
55%
75%
58%48%
63%
40%
28%
Public Private Total
Public Private
ICTMajors *48% 81%
Non-ICTMajors 52% 19%
ICT Majors and Non-ICT Majorsby Type of Institution 2011