Raritan, Inc. – Proprietary and Confidential Richard May Country Manager UKI & Nordics, Raritan Inc. RaritanDCIM.com 13th March 2014 10 Steps to DCIM Success
Nov 15, 2014
Raritan, Inc. – Proprietary and Confidential
Richard MayCountry Manager UKI & Nordics, Raritan Inc.
RaritanDCIM.com
13th March 2014
10 Steps to DCIM Success
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Agenda
Who is Raritan?
What is DCIM?
Do I need DCIM?
dcTrack
Key project considerations
Case Studies
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What is DCIM?In a nutshell
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What Does an Enterprise Data centre Look Like?
Asset Tracking: Spreadsheets, Homegrown DBs
Floor Plan: AutoCAD, Visio
Monitoring: Sitescan, Foreseer, Raritan, etc.
Cable/Net Tracking: Spreadsheets, Homegrown DBs
Configuration: CiscoWorks, etc.
Monitoring:HP OpenView, IBM Tivoli, Solarwinds
Asset Tracking: Spreadsheets, Homegrown DBs
CMDB:HP OpenView, BMC BladeLogic, etc.
Monitoring:HP Insight Manager, IBM Director
Too
ls
Facilities Networking Systems
Do
mai
ns
Raised Floor,
UPS, PDU/RPP, Rack PDUs
CRACs, Sensors
Mainframe,
Servers, VMs,
Storage,
Apps
Networks
Fibre
Structured Cabling,
LAN, SAN, WAN
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How is the Data centre Operations Model Evolving?
Asset Tracking: Spreadsheets, Homegrown DBs
Floor Plan: AutoCAD, Visio
Monitoring: Sitescan, Foreseer, Raritan, etc.
Cable/Net Tracking: Spreadsheets, Homegrown DBs
Configuration: CiscoWorks, etc.
Monitoring:HP OpenView, IBM Tivoli
Asset Tracking: Spreadsheets, Homegrown DBs
CMDB:HP OpenView, BMC BladeLogic, etc.
Monitoring:HP Insight Manager, IBM Director
Too
ls
Facilities Networking Systems
Do
mai
ns
Raised Floor,
UPS, PDU/RPP, Rack PDUs
CRACs, Probes
Mainframe,
Servers, VMs,
Storage,
Apps
Structured Cabling,
LAN, SAN, WAN
Do
mai
ns
Data centre Operations
Executing Work Orders
Racking and Stacking
Power Rack Connectivity
Fiber and Copper Cable Patching
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Do I need DCIM?Or is it not the right time to deploy?
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Vendor agnostic reporting
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User Configurable Dashboards
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User Configurable Energy Dashboards
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‘Smart Rack’ Views
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Asset specific power reporting
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Raritan dcTrackIn 2 slides
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What Can dcTrack Do for Me?
Asset Management Automated What do I have, where is it & who owns it? How is it configured and connected Maintenance history & schedule
Capacity Management How much space, power and network do I have Where do I have capacity How do I optimize my current capacity
Connectivity Management Connectivity for data & power Trace circuits end-to-end How do I quickly find infrastructure to
application to business dependencies
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What Can dcTrack Do for Me?
Change Management How do I manage moves, adds, and
changes (MACs) Who does the work When will the work be done How do I know it’s done correctly
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Key Considerationsfor a successful DCIM Project
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1Be clear on problemsprioritize over time
Identify business critical data centre operations problems
Focus on solving top 1-2 most important problems
“Must Have” as opposed to “Nice to Have”
Avoid doing to much too soon
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2 Understand current processesand desired outcome
Map current processes
Define desired process state
Identify gaps – systems, resources, information, etc.
Select project resources
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3 Don’t get caught in thefeature comparison trap
Evaluate two to three DCIM products/vendors
Challenge vendors to show how your objectives can be achieved
Focus on those features that address your pain points
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4 Partner with peers in other functionsand gain alignment
Get cross-functional alignment
Appoint a cross-functional and empowerd project manager
Project cost sharing model
Identify and engage impacted organizational functions
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5 Identify a teamto own and maintain the system
Identify one or more DCIM system administrators
Ensure defined processes are followed
Establish a DCIM team
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6 Start small andexpand over time
Remember: Rome wasn’t built in a day
Understand whole life costs – up front
Phased project implementation minimises disruption
Constrain initial project complexity
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7Choose an open platform to facilitate future integration
Avoid unnecessary start-up complications
Expect integrationmake sure the platform is open
Identify existing systems, processes and databases
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8 Take advantage of expert services
Your vendor should offer services that will pave the way
Vendor experience with scores of existing customers will make a positive difference
Ask your vendor for help and guidance
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Ensure people are trained andregularly monitor usage
Consider ease of use during vendor selection
Assign one system administrator to monitor DCIM usage
Team members should know his/her role and responsibilities
Consider joining vendor user groups
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10Select a vendor that is prepared to run the marathon with you
Partner with a trusted, reliable and experienced vendor
Look for a vendor that has data centre expertise beyond DCIM aloneChoose a vendor that is there for you – today and in the future
Raritan have pledged to implement the Code’s ethos through devising products and services that help organizations to bring their data centres into line with its best practice recommendations, reduce energy consumption while ensuring business objectives continue to be met.
Endorser of the EU Code of Conduct on Data Centre Energy Efficiency.
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Case Studies
4
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Unilever
► Use Case Key requirement today for the business to
understand the DC capacities Reporting on a monthly basis is a core requirement
for DC staff and is Time consuming and costly plus wrong data can lead to wrong assumptions.
Service Impact Information
► Project Driver Operational efficiency – ‘freeing up time’ Managing DC growth without an increase in
headcount
► Main Benefit “dcTrack saves 1 week per month” Increased capacity utilisation
• Products are sold in more than 190 countries
• 171,000 employees
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Bank of Canada
► Use Case Managing a full data centre move Efficiently facilitate moves, adds and changes (MAC) in
the data centre Capacity management for space, power and
connections. .
► Project Driver Closing down their current data centre. Moving to 2
new data centres.
► Previous Tool Proprietary Built System – MS-SQL Backend with
coldfusion front end, not graphical based.
► Main Benefit Operational efficiency ,automation of tracking,
visualization & color coding, auditing, void trips to the data centre, Management of lights out data centre
Increased capacity utilisation
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British Airways
► Use Case Efficiently facilitate moves, adds and
changes(MAC) in the data centre Capacity management for Space, Power and
connections. Need to run data centre capacity reports
► Project Driver Used Aperture Vista, high cost of maintenance and
professional services. Were keen to move before maintenance renewal.
Data centre due to grow and licensing a concern
► Previous Tool Aperture
► Main Benefit Operational efficiency Lower and fixed DCIM costs
Worlds 3rd Largest Airline with 58,000 employees
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Royal Caribbean
► Use Case Efficiently facilitate moves, adds and
changes(MAC) in the data centre Capacity management for Space, Power and
connections. Power Monitoring
► Project Driver Proactive data centre manager
► Previous Tool Spread sheets and Auto Cad
► Main Benefit Operational efficiency True lights out data centres
Physical access can be a problem!
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