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10 Communication Secrets of Great Leaders Apr 22, 2015 117,363 2,086 305 No one ever became a great leader without first becoming a great communicator. Great leaders connect with people on an emotional level every time they speak. Dr. Travis Bradberry Coauthor Emotional Intelligence 2.0 & President at TalentSmart Follow
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10 Communication Secrets of Great Leaders

Dec 18, 2015

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10 Communication Secrets of Great Leaders
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  • 4/24/2015 10CommunicationSecretsofGreatLeaders

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    10CommunicationSecretsofGreatLeaders

    Apr22,2015 117,363 2,086 305

    Nooneeverbecameagreatleaderwithoutfirstbecomingagreatcommunicator.

    Greatleadersconnectwithpeopleonanemotionalleveleverytimetheyspeak.

    Dr.TravisBradberryCoauthorEmotionalIntelligence2.0&Presidentat

    TalentSmart

    Follow

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    Theirwordsinspireotherstoachievemorethantheyeverthoughtpossible.

    Greatcommunicatorsareintentionalaboutit,andthereare10secretstheyrelyontodeliverapowerfulmessage.Putthesesecretstoworkinyourcommunicationandwatchyourinfluencesoar.

    1.TheyKnowTheirAudience

    Greatcommunicatorsdontworryaboutsoundingimportant,showingofftheirexpertise,orboostingtheirownegos.Instead,theythinkaboutwhatpeopleneedtohear,andhowtheycandeliverthismessagesothatpeoplewillbeabletohearit.Thisdoesntmeanthatleaderstellpeoplewhattheywanttohear.Quitetheoppositetheytellpeoplewhatsimportantforthemtoknow,evenifitsbadnews.

    2.TheyAreExpertsInBodyLanguage

    Greatcommunicatorsareconstantlytrackingpeoplesreactionstotheirmessage.Theyarequicktopickuponcueslikefacialexpressionsandbodylanguagebecausetheyknowthisistheonlyfeedbackmanypeoplewillgivethem.Greatcommunicatorsusethisexpertisetotailortheirmessageontheflyandadjusttheircommunicationstyleasneeded.

    3.TheyAreHonest

    Thebestleadersknowthatforcommunicationtobeeffectiveithastobereal.Theycanthavepeopleparsingeverywordtryingtoseparatefactfromspin.Whengreatcommunicatorscantsharecertaininformation,theycomerightoutandsayitbecausemakeshift,halftruthanswersbreeddistrustandanxiety.Ingoodtimesandbad,honestybuildstrust.

    4.TheyAreAuthentic

    Greatcommunicatorsdonttrytobesomeonetheyrenotjustbecausetheyvesteppedbehindapodium.TheresareasonMarkZuckerbergpresentedFacebooktoinvestorsinahoodieandjeans.Greatleadersknowthatwhentheystaytrueto

  • 4/24/2015 10CommunicationSecretsofGreatLeaders

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    whotheyare,peoplegravitatetotheirmessage.Theyalsoknowtheoppositehappenswhenleadersputonanact.

    5.TheySpeakWithAuthority

    Greatcommunicatorsdonttrytocovertheirbacksbybeingambiguous,wishywashy,orunassertive.Instead,theysticktheirnecksoutandspeakverydirectlyabouthowthingsareandhowtheyneedtobe.

    6.TheySpeakToGroupsAsIndividuals

    Leadersrarelyhavetheluxuryofspeakingtoonepersonatatime.Whetheritsahuddlearoundaconferencetableoranoverflowingauditorium,greatleadersknowhowtoworktheroomandmakeeverysinglepersonfeelasifheorsheisbeingspokentodirectly.

    7.TheyHaveEars(AndTheyUseThem)

    Greatleadersknowthatcommunicationisatwowaystreetandwhattheyhearisoftenmoreimportantthanwhattheysay.Whensomeoneelseisspeaking,greatcommunicatorsarentthinkingaheadandplanningwhattheyllsaynext.Instead,theyreactivelylistening,fullyfocusedonunderstandingtheotherpersonsperspective.

    8.TheyUsePhrasesLikeItsMyFault,IWasWrong,andImSorry

    Whengreatleadersmakeamistake,theyadmititrightaway.Theydontwaitforsomeoneelsetofindandpointouttheirblunder.Theymodelaccountabilityfortheirwordsandactions,evenwhentheycouldhaveeasilygottenawaywiththemistake.Andtheydoitmatteroffactly,withoutdramaorfalsehumility.

    9.TheySolicitFeedback

    Thebestcommunicatorsneverassumethatthemessagepeopleheardistheexactsameonetheyintendedtodeliver.Theycheckintoverifythattheirmessagewas

  • 4/24/2015 10CommunicationSecretsofGreatLeaders

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    understoodcorrectly,and,ifitwasnot,theydontblametheaudience.Instead,theychangethingsupandtryagain.

    10.TheyreProactive

    Leaderswiththebestcommunicationskillsdontwastetimeplayingcatchup.Theyrequicktoheadofftherumormillbysharingbadnewsinatimelymanner.Theyalsogiveclear,concisegoalsanddirectionssopeopledontwastetheirtimeheadinginthewrongdirection.

    BringingItAllTogether

    Greatcommunicatorsstandoutfromthecrowd.Theyrehonest.Theyreauthentic.Theylisten.Theyexcelincommunicationbecausetheyvalueit,andthatsthecriticalfirststeptobecomingagreatleader.

    Whatotherstrategiesmakeforgreatcommunication?Pleaseshareyourthoughtsonleadershipandcommunicationinthecommentssectionbelow,asIlearnjustasmuchfromyouasyoudofromme.

    ABOUTTHEAUTHOR:

    Dr.TravisBradberryistheawardwinningcoauthorofthe#1bestsellingbook,EmotionalIntelligence2.0,andthecofounderofTalentSmart,theworld'sleadingproviderofemotionalintelligencetestsandtraining,servingmorethan75%ofFortune500companies.Hisbestsellingbookshavebeentranslatedinto25languagesandareavailableinmorethan150countries.Dr.Bradberryhaswrittenfor,orbeencoveredby,Newsweek,BusinessWeek,Fortune,Forbes,FastCompany,Inc.,USAToday,TheWallStreetJournal,TheWashingtonPost,andTheHarvardBusinessReview.

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    Ifyou'dliketolearnhowtoincreaseyouremotionalintelligence(EQ),considertakingtheonlineEmotionalIntelligenceAppraisaltestthat'sincludedwiththeEmotionalIntelligence2.0book.Yourtestresultswillpinpointwhichofthebook's66emotionalintelligencestrategieswillincreaseyourEQthemost.

    management leadership communication

    Writtenby

    Dr.TravisBradberry33posts

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    Newest Oldest Popular305comments

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    NikitaSkuratovExpertSAPPMandonemore:11.Beyourself.Trueintegrityrequireslearningtobeyourselfthesameselfatalltimesandwithallpeople.Weveallseenthepeoplewhoshiftlikeachameleontobethepersontheyconsiderfittingforeveryoccasion.Thesuaveandentertainingpersonwhoislifeofthepartyandthengoeshometoyellataspouse.Thebosswhoshineslikeastarfromthepodiumandaftertheprogramisovershoutsabuseathisstaff.Thepersonwhofeignsreligiouspietyorpoliticalconservatisminfrontoftheparentorbossandthenbecomesadifferentpersonentirelyfortherestoftheweek.Greatcommunicationrequiresthatyoulosetheattitudesyouputonlikeacoatfromyourclosetandlearntoexistasthesameauthenticandintegratedpersoninthepresenceofeveryoneelseinyourlife.Whoisthatperson?Ifyouarentsureorthequestionissuddenlygivingyoupause,youhaveworktodo.

    Like(7) Reply 1dayago

    LisaLand,TanvirAhmed[PMP,ITIL,PRINCE2],EmmanouelaGavala,+4

    EvelineBrownstein,MSHRMSPHRSHRMSCPDirectorHRandComplianceatTwoRiversTitleCompany,LLCGreatleadersdonotpromotehierarchy,butrathershowthattheyareasmuchapartoftheteamaseventhemostjuniorteammemberandtheytreateveryonewithrespect,regardlessoftheirpositioninthecompany,orinthecommunity.

    Like(5) Reply(1) 1dayago

    LisaLand,TanvirAhmed[PMP,ITIL,PRINCE2],Vasanthamugi.,+2

    10CommunicationSecretsofGreatLeadersDr.TravisBradberry

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  • 4/24/2015 10CommunicationSecretsofGreatLeaders

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    mamadoudiarrasalemanagerroadleersarlgreatEvelineBrownstein,MSHRMSPHRSHRMSCP

    Like 1dayago

    HarryMcduffeeFormorInternationalIndependentDistributorTheyUsePhrasesLikeItsMyFault,IWasWrong,andImSorryNevereverbeafraidofbeinginthewrong."Toerrishuman,ToforgiveisDivine."

    Like(3) Reply(1) 1dayago

    IvonneTeoh,LisaLand,andCindyZhang

    CindyZhangStudentatSanMateoHighSchoolGreatadvice!Afterall,wecanalwayslearnfromourmistakes,andifwedenyanymistakes,wecan'timprove.

    Like(1) 1dayago

    IvonneTeoh

    LisaLandRegisteredNurse,TelemetryLOL!Isaidallthewords"I'msorry,""Iwaswrong,"and"Itwasmyfault"today!Sometimesbeinga"leader"makesmefeellikesuchaloser!Ireallycareaboutmytraineesandreallywantthemtosucceed.Itrysohardtodothethingsyoulistedinyourpost.Isometimesfeelliketheworstnurseever!Ididn'tknowthatanswer,orIgavethewronganswer,ormymessagewasunclearandresultedintotalmiscommunication!!!Ahh!!!Thankyousomuchforyourpost.Thebooklooksveryappealing.

    Like(3) Reply(1) 1dayago

    KarenCreighton,IvonneTeoh,andPhelekwaNyovane

    IvonneTeohInternationallyRecog.SocialMedia/LinkedInExpert&Coach.TotalNetwork31MillionLisaLand,sayingyou'resorryshowsyou'rebigenough,strongenoughtoknow&dotherightthing.Notaloseratall!Changewhatyousaytoyourself(inside)&alsooutside.Youareagreatnurse,it'satoughjob&Isaluteyou!

    Like(1) 1dayago

  • 4/24/2015 10CommunicationSecretsofGreatLeaders

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    LisaLand

    SanetteSmithPeerRecoveryWorkeratCommunityFirstInternationalLtd.Excellentarticle!Ihaveagreatmanagerwhoappliestheabovepointsallthetime.Whatanamazingwomanandwhataprivilegeformetolearnsomuchfromher.IfeelvaluedandappreciatedandasifwhatIdocontributestotheteam'ssuccess.Thisisagreatmotivatorforme.Thanksfortakingthetroubletoputthisarticletogether.Regards.

    Like(4) Reply 1dayago

    KarenCreighton,IvonneTeoh,LisaLand,+1

    VioletaBalhasCommunicationspecialist|LABpractitioner|Wordwrangler|Storyteller|Author|PurveyorofbrilliantideasGoodlist,towhichIwouldaddempathy.Youneedempathytotemper#3,beinghonest.Honestywithoutempathycanbeahorrible,abused(andabusive)thing.

    Like(3) Reply 1dayago

    LisaLand,CindyZhang,andChristopherGarrett

    MarkAllenCEOat3DMedia,MarketingandAdvertisingGreatarticleDrB.One'slevelofeffectivecommunication(verbalandwritten)willultimatelydeterminetheirlevelofsuccess.Aninterestingsidenoteisthesameistruewithinternalcommunication

    Like(3) Reply(1) 1dayago

    LisaLand,JamesL.,andJackWagner

    LisaLandRegisteredNurse,TelemetryMark,Icannotagreemore!IhavemadeaconsciousefforttoimprovemycommunicationskillsbecauseItoobelieveeffectivecommunicationissovitallyimportant!Seriously,Iamonamission!

    Like 1dayago

    Dr.TravisBradberry AUTHORCoauthorEmotionalIntelligence2.0&PresidentatTalentSmartVera,you'reabsolutelyright!Greatcommunicatorsareoftennotgreatleaders,butit'sveryraretofindatrulygreatleaderwhoisalsonotagreatcommunicator.

    Like(3) Reply 2daysago

  • 4/24/2015 10CommunicationSecretsofGreatLeaders

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    LisaLand,JamesL.,andVaroonAkolkar

    StevenSchrieverContactCenterLeader|InsideSalesTeamManager|CustomerExperienceExcellenceAdvocate|EntrepreneurTheterm'authenticleader'comestomindwhenIreadthis.

    Like(3) Reply 1dayago

    IvonneTeoh,LisaLand,andCindyZhang

    MargaritaBuffel,PHR,SHRMCPHRManageratThomsonReutersOneofthemosteyeandearopeningsreadsinquitesometime.Takeamomenttotrulylisten.Youwillsurprisedatwhatyouactuallyhear.

    Like(3) Reply 1dayago

    DanielMethner,IvonneTeoh,andLisaLand

    MichaelKelleyArmyAviationMissionSurvivabilityProgramManagerIthinkacrucialaspectofgreatleadersisbeingabletoturnthingstheydidwrongordidn'tdoatallintoopportunitiestovalidatewhysomethingneedstobedifferentinthefuture.Thebeliefthatsomeoneelsecanlearnfromthoseinstancesandbecomemoresuccessfulbecauseofthem.

    Like(2) Reply(1) 1dayago

    IvonneTeohandLisaLand

    IvonneTeohInternationallyRecog.SocialMedia/LinkedInExpert&Coach.TotalNetwork31MillionInNLP,wecallitfeedback,notfailure.Failurehasstrongemotionalchargeformanypeoplewhichtheyresistinadmittingtheydidsomethingwrong.That'swhyapologisingissohardthen.Mistakesaremadeallthetime,noticethem,admitthemhumbly,moveon&improvelikeyousayMichaelKelley!

    Like(1) 1dayago

    MichaelKelley

    IvetteK.CaballeroEntrepreneurial&StrategicMarketingCommunicationsProfessionalNotallleadersaregreatcommunicatorsandnotallgreatcommunicatorsare

  • 4/24/2015 10CommunicationSecretsofGreatLeaders

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    leaders.

    Like(3) Reply 2daysago

    MiguelAngelPalma,JamesL.,andMarkMooreGillonPh.D.,ACC

    SuzanneDuncanStrategicSportMarketingExpert/GlobalAcoountDirector/CorporateEventManagementIlovedthispostTravis.Itmakessensethatofyourlist,therearemany"goodleaders"thatI'veencounteredthat"almost"fitthebill,butfallshortwhenitcomestobeing"accountable"eitherbywayofapologizing,admittingmistakesorbysolicitingfeedbackinordertoimprove.IguessasMichaelBiebersaidsowell"whythegreatonesaresofondlyremembered"andrevered!

    Like(3) Reply 2daysago

    MiguelAngelPalma,JamesL.,andMarkMooreGillonPh.D.,ACC

    DeniseR.MyersExecutiveCoachforWomanLeaders(CPCC)Careaboutyourpeople......morethanwhatthey"candonext"foryou!Outstandingarticleandthissubjectcouldnotbecoveredenough........thankyou!

    Like(2) Reply 2daysago

    JamesL.andSuzanneDuncan

    MichaelBieberSalesManagerHealthcareTechnologyGreatpost...wowyou'vecompiledatalllistofsecretsthatseemtoevademostspeakers...guessthat'swhythetrulygreatonesaresofondlyremembered!

    Like(2) Reply 2daysago

    JamesL.andSuzanneDuncan

    PramodKumarSrivastavaCEOIManagementConsultant|Thinker|Writer|Speaker|&CosmosCitizenOnlyonesecret"DilSe",Imean,fromheart.

    Like(2) Reply 2daysago

    JamesL.andMarkMooreGillonPh.D.,ACC

    DuncanGriceDeputyHeadofCollegeatDulwichCollegeSuzhouAnexcellentarticle,succinctlyput.Ihavealwaysfoundthataskingforpeople's

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    opinions/ideastobeverypositive.Whetheracteduponornot,feedingbacktothemisthekey.Whenstaff,studentsandparentsknowthattheyhavebeenheardtheyaregenerallyhappy.Youalsogetabankofsomesuperideastohelpdevelopyourorganisation.

    Like(2) Reply 2daysago

    JamesL.andMarkMooreGillonPh.D.,ACC

    DiaRossidesPhDStudent,LeadershipGreatleadershavesituationalawarenessfirstandforemost.Theyunderstandtheculturetheyareleadingincludingitsunspokennormsandvalues.Greatleadersinfluenceothersbyappealingtotheirselfinterests.Thisrequiresadeepunderstandingofone'sfollowers.Greatleadersareeffectivecommunicatorswhentheyassumetheycoach,mentorandsupportoutofagenuinedesiretodevelopothers.Greatleadersareeffectivecommunicatorswhentheyarticulateacompellingvisionwithapositiveemotionaltoneinvitinginputandcooperationfromeveryoneontheirteam.(Coleman&Boyatzis,2008)

    Like(2) Reply 2daysago

    JamesL.andMarkMooreGillonPh.D.,ACC

    DiaRossidesPhDStudent,LeadershipAsIunderstanditeffectiveleadershipisbuiltonSOCIALintelligencewhichisnotequivalenttojustmeresocialskills.Assitionally,itgoesbeyondEMOTIONALintelligencewhichisgroundedinpsychologytheory.Socialintelligencehasbeenexplainedasasetofinterpersonalcompetenciesbuiltonspecificneuralcircuitsthatinspireotherstobeeffective.ThisdefinitionhasaBIOLOGICALunderpinningandinvolvesmirrorneurons,spindlecellsandoscillatorsthatcanreinforceneurallinksbetweenleadersandfollowers.

    Like(2) Reply 2daysago

    JamesL.andMarkMooreGillonPh.D.,ACC

    DanielSjgrenManagingDirectoratCarlsbergGroupGreatarticledemonstratingthatleadershipisnotdifficultbutitneedstobedeliberatewiththeaudienceinfocus.WhenIcoachpeopleindifficultsituationsIalwaysaskthemhowtheythinktheotherpartyfeels.Itisstrikinghowweoftenforgettothinkaboutthemostimportantpersoninanycommunication...theotherperson.

    Like(2) Reply 2daysago

    JamesL.andMarkMooreGillonPh.D.,ACC

  • 4/24/2015 10CommunicationSecretsofGreatLeaders

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    There'sOnlyOneGuaranteedWaytoBeMoreConfident,andThisIsIt

    Apr23,2015 250,392 1,295 277

    Confidenceisnotsomethingyoueitherhaveoryoudon't.

    Takeme.StickmeonabicycleatalocalgrouprideandI'mconfident.I'mselfassured.IfeellikeIbelong(which,ifyouthinkaboutit,isanicedefinitionofconfidence.)

    ShowMore

    JeffHadenGhostwriter,Speaker,Inc.MagazineContributing

    Editor

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    Butstickmeonabicycleatagranfondosurroundedbythefastguysandsuddenlyeverythingchanges.I'minstantlyshyandinsecure.Ifeellikeaverysmallfishwayoutofhiswater.

    Unfortunatelyformeandmaybeforyouconfidenceismuchmoresituationalthanabsolute.Insomesettingwe'reselfassuredinothers,notsomuch.

    That'sprobablynatural...andthat'sprobablywhymanytipsforhowtofeelconfidentoftenfallshort.Muchofthatadvicecanbeboileddownto,"Youcanbeconfidentallyouhavetodoisdecidetobeconfident."

    Evidentlyit'seasy:suppressnegativethoughtsandrepeatsomereallycoolselfaffirmingstatementsandvoila!I'mlikeDonaldTrump.

    Ornot.

    ABetterWaytoThinkAboutConfidence

    AccordingtoDr.TomasChamorroPremuzic,aprofessorofbusinesspsychologyatUniversityCollegeLondonandauthoroftheoutstandingbookConfidence:OvercomingLowSelfEsteem,Insecurity,andDoubt,thereisanotherwaytolookatsupposedlyconfidencebuildingselftalk:

    Forexample,ifyouarefeelingworthlessandtrytosuppressthosefeelings,youwillneverbeabletodowhatittakestoimprove.If,ontheotherhand,youcometotermswithyournegativeselfviewsandacceptthefactthatyouarenotasgoodasyouwouldliketobeand,especially,thatyouareunhappywithyourself,youwillbeabletofocusonwhatyouneedtodotoimprove.

    Dissatisfactionisthemotherofchange,andonlychangecandriveimprovement.

    Thechoicebetweenthetwooptionsisanobrainer.Deliberateattemptstoincreaseyourconfidenceareboundtoresultinfailureanddemoralizeyou,whereasattemptstoimproveyourperformancecanresultinnotjustcompetencegainsbutalsoagenuineboosttoyourconfidence.Theanswertothequestion,"Whatshould

  • 4/24/2015 10CommunicationSecretsofGreatLeaders

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    Idoaboutmylowconfidence?"canhardlybesimpler:

    Embraceit.

    Thinkaboutit.Lackofconfidenceisn'ttheproblemlackofconfidenceisactuallythemeanstoasolution.Whenyouactuallyacceptyourweakpoints,yourflaws,andyourimperfections,thenyoucanmotivateyourselftomakechangesandimprove.

    Inshort,hidefromyourweaknessesandyou'llalwaysbeweak.Acceptyourweaknessesandthenworktoimprovethemandyou'lleventuallybestrongerandmoreconfident.

    Sowhatistheonlyrecipeforfeelingmoreconfident?

    Success.

    Improvementbreedsconfidence.Competencebreedsconfidence.Successinyourfield,orsometimesinanypursuitbreedsconfidence.

    Takemeagain.YearsagoIwasinvitedtospeaktoanaudienceofaroundathousandpeople.Awesome,right?Well,maybenot.Ihadneverspokentoanaudiencelargerthanabout150peoplebefore.PlusIwasaskedtospeakonatopicIdidn'tknowthatmuchabout.

    Evenso,theopportunitywastoogoodtopassup...

    ...andIbombed.

    Badly.

    Oh,everyonetoldmeIdidfine.(Toaspeaker,beingtoldyouwere"fine"islikeateenagerbeingtoldyouhaveagoodpersonality.)Iwantedtobelievethem.Iwantedtoignoremyfeelingsofincompetence,disappointment,andfailure.

  • 4/24/2015 10CommunicationSecretsofGreatLeaders

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    AndthenIrealizedIwouldnevergetbetterifIdidn't1)acceptthefactIhadfailedand2)workhardtoimprove.SoIwentbacktothedrawingboard.Iwrangledinvitationstolocalcivicgroups.Ispoketostudentsatlocalcolleges.IforcedmyselftospeakontopicsoutsidemywheelhousesoIcouldlearnthemechanicsofcraftingagreathookandagreatstory.SometimesIdidwell,sometimesIdidbadlybutovertimeIgainedskillandcompetence.

    Andconfidence.

    AmIstillnervousbeforeIstepoutinfrontofbigcrowds?Ohhellyeah.I'mahotmessofinsecurity.ButIcanworkthroughthosefeelingsnotbecauseIengageinalotofhappyhorse(manure)selftalkbutbecauseIknowI'vebeenthere,donethat,andcandoitagain.

    I'mconfident,becauseIhavesuccessinmypocket.

    YetI'malsoinsecureenoughtoalwayswanttogetbetter.

    EvenUnrelatedSuccessHelps

    Oddlyenough,successinonepursuityieldsgreaterconfidenceinotherareasoflife.

    Backtomybicycleexample:ThefirstmajorgranfondoIrodewas100mileslongandincludedover11,000feetofclimbingoverfourmountains(twoofthoseclimbsondirt/gravelroads.)Itwaslong.Itwasendless.Itwasphysically(andwillpowery)harderthananythingIhadeverdone.ButIfinishedit.

    AndevenweeksafterwardIgenerallyfeltmoreconfident.Iworriedlessaboutwhatpeoplethoughtofme.Ihaddonesomethinghuge,atleastformeanditliftedmeforalongtime.

    That'sbecausewhileconfidencemaybesituational,somedegreeofconfidencecanalsospillover.Whenyoufeelgoodaboutyourselfinonewaywhenyouachievesomedegreeofsuccessinoneaspectofyourlifeyoutendtofeelbetter

  • 4/24/2015 10CommunicationSecretsofGreatLeaders

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    aboutotherpartsofyourlifeaswell.Afterall,ifyoucandoonethingwell,youcandolotsofthingswell.

    Allyouhavetodoisworkatit.

    HowtoBeMoreCompetentandThereforeMoreConfident

    Soforgettheselftalkandpsychoanalysis.It'sallaboutaction.Here'sTomasagain:

    Mostpeopleliketheideaofbeingexceptional,butnotenoughtodowhatittakestogetthere...everybodysaystheywanttobeslim,healthy,attractive,andrich,butfewpeoplearewillingtodowhatittakestoattainthosethings,whichsuggeststheydon'treallywantthosethingsasmuchastheysayorthink.

    PaulArden,formercreativedirectorofSaatchi&Saatchi,sumsthisupnicelybyexplainingthattypicallywhenwesaywe"want"something,weactuallyjustmeanwewanttohaveit,butwithnoimplicitassumptionthatwe'rewillingtodoanyworktogetthere.Inreality,wantingsomethingshouldequatewithbeingpreparedtotakethenecessarystepstoachieveit.Ifyouareseriousaboutyourgoals,thenyouwilldowhateverittakestoattainthemyourconfidenceissecondary.

    Whatmattersisthedesireyouhavetoattempttoachieveyourgoals.

    Sodon'tsayyoulackconfidence.Allofuslackconfidence.Allofushaveinsecurities,doubts,fears...allofus.

    Justpickagoal,agoalyoutrulywanttoachieve,andtakeacleareyedlookatyourweaknessesnotsoyou'llfeellessconfident,butsoyoucandetermineexactlywhatyouneedtoworkon.

    Thengettowork.Celebratesmallsuccesses.Analyzeyourweaknesses.Keepgoing.

    Asyougainskillyou'llalsogainafeelingofgenuineconfidence,onethatcanneverbetakenawaybecauseyou'veearnedit.

  • 4/24/2015 10CommunicationSecretsofGreatLeaders

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    IalsowriteforInc.com:

    10OrdinaryBeliefsofExtraordinarilySuccessfulPeople

    HowtoBeMoreCharismatic:10Tips

    10BodyLanguageSecretsofHighlySuccessfulPeople

    9EssentialHabitsofExtremelyEffectivePeople

    7ThingsRemarkablyHappyPeopleDoMoreOften

    Checkoutmybookofpersonalandprofessionaladvice,TransForm:DramaticallyImproveYourCareer,Business,Relationships,andLifeOneSimpleStepAtaTime.(PDFversionhere,Kindleversionhere,Nookversionhere.)

    Ifafter10minutesyoudon'tfindatleast5thingsyoucandotomakeyourlifebetterI'llrefundyourmoney.

    Thatwayyouhavenothingtolose...andeverythingtogain.

    confidencebuilding leadership

    Writtenby

    JeffHaden213posts

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    It'sOKIfYouDon't

    Careers:TheNextLevel

    Follow

    JamesAltucherEntrepreneur,Started&soldseveralcos,Author11books(latest"ThePowerofNo"),AngelInv

    JamesAltucher.comFollow

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    Apr23,2015 52,626 864 195

    Ifeelinadequate.Andthere'snotmuchIcandoaboutit.Orevenwanttodoaboutit.Iactuallylikethefeeling.

    IhadalunchtodaywithaguywhoworkedinthemailroomatHannahBarberawhichmadeallmycartoonfavoritesfromthe70s:TheFlintstones,ScoobyDoo,TheJetsons,andsoon.

    HeusedtopitchideaseverydaytoJoeBarbera."IwasworkinginthemailroombutIkeptcomingupwithideasforcartoons.IwouldsendthemuptoJoeBarberaandIhadnoideaifhewouldlikethemornot.TheneventuallyhepulledmeoverandIstartedhelpingonallthescripts."

    Imentionedsomeofmyfavoritecartoonsfromthe70s."YouknowthatonewithScoobyDooandtheHarlemGlobetrotters?"Isaid."Iwroteallofthose,"hesaid.

    "WhataboutSpaceGhost?"

    "Iwrotethat.

    "WhatabouttheJetsons?""Wroteit."

    Andsoon.Impressiveguy.Hekilledhimselfatonethingfor30yearsandwrotealltheseclassicsIgrewupon.

    I'vemetorinterviewedsomanypeopleinthelastyear.Inthelastfiveyears.Inthelast25years.Peoplewhohaveamazedme.ItrytolearnfromthemandsometimesIcanlearnalittlebit.

    WhenImeetsomeoneItrytolearnonethingthatIwillneverforget.Itaddsup.

    Likehowsomeonegotinspiredbyapenciltobuildahundredschoolsinthirdworldcountries(AdamBraun)oraboutsomeonewhowrotelyricseverydaywhile97%ofhisfriendswerekilledbythetimehischildhoodwasoverandthenhemadethebestsellingsongof1995(Coolio).

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    OrtheCongressmanobsessedwithmeditationOrtheothercongressmanwhoisnowrunningforPresident.Orthe72yearoldwhorunsthelargestbeercompanyinthecountry.

    Orpeoplewhowork90hoursaweekchasingtheirdreams.

    Iadmit:I'mnotreallythatdriven.Iliketoread.Iliketowrite.Iliketotellmystory.

    Youknowwhatmybasicstoryis?Fear.

    IwasdesperatelyafraidIcouldn'tfeedmyfamily.Imadealotofmoney.IthoughtIwouldneverhavetoworryforever.ThenIfellinlovewithsomeone.ThenIlostitall.Madeitback.Lost.Made.Lost.Made.

    Whatarollercoaster!Iwasn'tmakingdreams.Ijustwantedtofeedmyfamily.

    IthinkIcameupwithastrategytokeepmebalanced.Toallowmetogrowandflourishinsteadofjustworry.Butreally,pastthat,Idon'tcare.

    I'mhappyIfeedmyfamilynowaftersucharollercoaster.Idon'twanttoownabasketballteam.Orendaging.Orgotothemoon.

    AtsomepointIgavemyselfpermission:

    It'sokifyoudon'tknowwhatyouwanttodonext.

    It'sokifyou'rescared.Scaredshitless.

    It'soktonotwriteabestsellingnovel.

    It'soktoleaveearly.

    It'soktonotbeabillionaire.

    It'soktonotstartacharitythatendsmalaria.

    It'soktogetfiredortofail.Orevenworse,tolosesomeone'smoney.Thathappenssometimes.

    ItryhardateverythingIlove.WhenIlovesomethingIwanttoobsessoneverypartofit.ThishascausedmeproblemsinrelationshipswhenIobsess.

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    It'soktobeinhardsituationsthatyoucan'tsolve.

    ThisiswhyIhavetoremindmyselfeverydaytofocusonhealth.Bearoundgoodpeople.Becreative.Begrateful.OnceadayIsavemylifebyremindingmyselfofthat.

    That'sokthatIhavetoremindmyselfofthatorloseeverything.Again.

    It'sokifnoteveryonelikesme.Sometimesitsurprisesmewhodoesn'tlikeme.IthinkIgetsurprisedlikethatatleastonceaday.Igotsurprisedlikethatyesterday.

    It'soktobe"stuck"sometimes.Toknowthatyouhavetalentsbuttohavenoideahoworwhenorwhytoapplythem.Beingstuckisahugesignalit'stotimetochange.That'snotabadthing.It'sagoodthing.

    It'soktotaketimeordering.

    It'soktonothaveopinions.

    Wheneveryouargue,peoplearealwaysreadywithpointysharpfacts.IfonepersonhasthefactsforX,thenanotherhasthefactsforX.

    There'slotsofintelligencetestsoutthere.Like:Googleasksthesequestionsatinterviews.Howmarbleswouldfitinallofouterspace?Ilookatthosequestions.Ican'tansweranyofthem.That'soktoo.

    SometimesIforgettoreturnanemail.IreallylikedapersonandtheysentanemailandthenIforgettoreply.IlookbackmonthslaterandseeImadeadraftbutneverhitsend.Sometimesthat'sok.ButsometimesitpreventsmefrombeingfriendswithpeopleIlike.

    Ilikebeatingmy13yearolddaughterattennis!Butguesswhat?Weplayedforthefirsttimeinmonthsthispastweekendandshewashittingstrongerandfaster.

    Prettysoonshewillbeatme.Iguessthat'sokalso.Childrenshouldgetbetterthantheirparents.

    Afriendofmineisasupergenius.Hestoppedbyyesterdaytoshowmehislatest

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    invention.Hecameupwithanewmoleculetoputintoa"vaping"device(anelectronicdevicethatletsyousmokewithouttheactualsmoke.)

    Hemadeaspecialconcoctionsoinsteadofsmokingnicotinehe'sthefirstpersontoeversmokevitamins.WeloadeditupwithvitaminB12andeachtookabout10,000timestherecommendeddailyallowance.

    Hetookhisbloodbeforeandafter.Sureenough,10,000timesmoreb12wasinhisbloodthanbefore.

    Hesaid,"thisgoesrightintothebloodstream.Asopposedtotakingitinpillformwherenoneofitgoesintothebloodstream.Thatwhole$28billionvitaminindustryisascam."

    WevapedVitaminB12foraboutanhourandthenIwenttomycartoonistlunchandthenovertodoapodcastwithStephenDubnerwhowroteFreakonomics.

    Iwasthinkingtomyself,"I'mthesecondpersoninhistorytosmokeVitaminB12.I'mliketheBuzzAldrinofthatvitamin.

    Claudiaincidentally,wasnumberthree.We'revitanauts.

    DubnerandIweretalkingaboutwhatthesaddesttruthinlifewas.Hesaid,asifitwereobvious,"youmeanotherthandying?".

    Isaiddyingtomesoundedlikethehappiesttruthaboutliving.Thatbeingbornwasaprettysadtruth.

    Onceyourbornyouhavetoexcretefoodfortherestofyourlife.That'slikeGod'spunishmentforeatingthatapple.Oncewewereeatingappleswehadtoshitthemout.

    IsaidIwouldn'tmindifIdiedtomorrow.I'mnotdepressedoranything.ButlifehasbeenprettygoodtomesoIdon'treallysweatdying.

    It'sokifIwanttodieoccasionallywithoutbeingdepressed.Whocares?Weallhavetodiesometime.

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    DubnerandIdidsixstraightpodcastsinarow.We'reprobablygoingtoreleasethepodcastsinamonthorso.Ihadalotoffun.Notbecauseofthepodcastsbutbecausewe'vebeenfriendsfor15yearsalmost.I'mvaguelyaheadinabackgammonmatchthatwestartedin2003.

    Whatareyouuptonext?hesaidwhenwewereleavingthestudio

    Isaid,Idon'tknow.Probablygohomeandgotosleep.I'mprettytired.It'sokifIgotosleepat7pmifI'mtired.

    Andthat'sexactlywhatIdid.

    Adayinthelife.

    (Inphoto:ChooseYourselfvsFreakonomicsauthorStephenDubner)

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