10 - 1 ©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratto Chapter 16 Management Control In Decentralized Organizations
Dec 14, 2015
10 - 1©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton
Chapter 16
Management Control In
Decentralized Organizations
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 2
Learning Objective 1
Define decentralization and
identify its expected
benefits and costs.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 3
Decentralization
The delegation of freedom to make decisionsis called decentralization.
The lower in the organization that this freedomexists, the greater the decentralization.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 4
Centralization versus Decentralization
Maximum ConstraintsMinimum Freedom
Centralization Decentralization
Minimum ConstraintsMaximum Freedom
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 5
Costs and Benefits
Benefits of decentralization:
Lower-level managers have the bestinformation concerning local conditions.
It promotes management skills which,in turn, helps ensure leadership continuity.
Managers enjoy higher status from beingindependent and thus are better motivated.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 6
Costs and Benefits
Costs of decentralization:
Managers may make decisions that are notin the organization’s best interests.
Managers also tend to duplicate servicesthat might be less expensive if centralized.
Costs of accumulating and processinginformation frequently rise.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 7
Costs and Benefits
Managers in decentralized units may wastetime negotiating with other units about goodsor services one unit provides to the other.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 8
Middle Ground
Cost-benefit considerations usually require that some management decisions be highly decentralized and others centralized.
Decentralization is most successful when an organization’s segments are relatively independent of one another.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 9
Segment Autonomy
If management has decided in favor of heavydecentralization, segment autonomy, the delegationof decision-making power to managers of segmentsof an organization, is also crucial.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 10
Learning Objective 2
Distinguish between profit
centers and decentralization.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 11
Profit Centers and Decentralization
Profit centersAccountability forrevenue and expenses
DecentralizationFreedom to makedecisions
These are entirely separate conceptsand one can exist without the other.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 12
Profit Centers and Decentralization
All control systems are imperfect.
Judgments about their merits shouldconcentrate on which alternativesystem will bring more of theactions top management seeks.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 13
Learning Objective 3
Define transfer prices and
identify their purpose.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 14
Transfer Prices
Transfer prices are the amounts charged by one segment of an organization for a product or service that it supplies to another segment of the same organization.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 15
Purpose of Transfer Pricing
Why do transfer-pricing systems exist?
– to communicate data that will lead to goal-congruent decisions
– to evaluate segment performance and thus motivate managers toward goal-congruent decisions
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 16
Purpose of Transfer Pricing
Multinational companies use transferpricing to minimize their worldwidetaxes, duties, and tariffs.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 17
Learning Objective 4
Identify the relative advantages
and disadvantages of basing
transfer prices on total
costs, variable costs,
and market prices.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 18
Transfers at Cost
About half of the major companies in the world transfer items at cost.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 19
Transfers at Cost
Variable costs
Full cost
Full cost plus a profit markup
Standard costs
Actual costs
What are some examples?
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 20
Market-Based Transfer Prices
If there is a competitive market for the productor service being transferred internally, usingthe market price as a transfer price willgenerally lead to the desired goalcongruence and managerial effort.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 21
Market-Based Transfer Prices
The major drawback to market-based prices is that market prices are not always available for items transferred internally.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 22
Variable-Cost Pricing
When market prices cannot be used, versions of “cost-plus-a-profit” are often used as a fair substitute.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 23
Variable-Cost Pricing
In situations where idle capacity exists,variable cost would generally be thebetter basis for transfer pricing andwould lead to the optimum decisionfor the firm as a whole.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 24
Negotiated Transfer Prices
Companies heavily committed to segment autonomy often allow managers to negotiate transfer prices.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 25
Dysfunctional Behavior
Virtually any type of transfer pricing policycan lead to dysfunctional behavior – actionstaken in conflict with organizational goals.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 26
The Need for Many Transfer Prices
The “correct” transfer price depends on the economic and legal circumstances and the decision at hand.
Organizations may have to make trade-offs between pricing for congruence and pricing to spur managerial effort.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 27
Learning Objective 5
Identify the factors affecting
multinational transfer prices.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 28
Multinational Transfer Pricing Example
An item is produced by Division A in a country with a 25% income tax rate.
It is transferred to Division B in a country with a 50% income tax rate.
An import duty equal to 20% of the price of the item is assessed.
Full unit cost is $100, and variable cost is $60 (either transfer price could be chosen).
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 29
Multinational Transfer Pricing Example
Which transfer price should be chosen?
$100 Why?
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 30
Multinational Transfer Pricing Example
Income of A is $40 higher:25% × $40 = ($10) higher taxes
Income of B is $40 lower:50% × $40 = $20 lower taxes
Import duty paid by B:20% × $40 = ($8)
Net savings = $2
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 31
Learning Objective 6
Explain how the linking of
rewards to responsibility
center results affects
incentives and risk.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 32
Link Rewards to Results
Choices of Responsibility Motivational Criteria Centers and Incentives
Choices of Responsibility Motivational Criteria Centers and Incentives
GoalCongruence
GoalCongruence
ManagerialEffort
ManagerialEffort
PerformanceMeasures
PerformanceMeasures RewardsRewards
Feedback
Feedback
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 33
Link Rewards to Results
Research shows that the more objective the measures of performance, the more likely the manager will provide effort.
Thus accounting measures, which provide relatively objective evaluations of performance, are important.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 34
Agency Theory
Economists describe the formalchoices of performance measuresand rewards as agency theory.
Employment contracts willtrade off three factors:
2 – Incentive 3 – Risk
1 – Cost of measuring performance
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 35
Learning Objective 7
Compute ROI, residual income,
and economic value added (EVA)
and contrast them as criteria for
judging the performance of
organization segments.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 36
Measures of Profitability
Segment managers in decentralized organizations are often evaluated based on their segment’s profitability.
Is it net income? Income before taxes? Net income percentage based on revenue? Is it an absolute amount? A percentage?
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 37
Return on Investment
ROI = Income ÷ Investment
ROI = IncomeRevenue
RevenueInvestment×
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Return on Investment
Project A: Operating income ÷ Investment required
$200,000 ÷ $500,000 = 40%
Project B: Operating income ÷ Investment required
$150,000 ÷ $250,000 = 60%
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 39
Residual Income
RI = Net operating income – Imputed interest
Imputed interest refers to the cost of capital.
RI tells you how much your company’s operating income exceeds what it ispaying for capital.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 40
Economic Value Added
Economic value added= Income– After-tax cost of capital× (Long-term liabilities + Stockholders’ equity)
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 41
Learning Objective 8
Compare the advantages and
disadvantages of various bases
for measuring the invested
capital used by organization
segments.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 42
ROI or Residual Income?
Why do some companies prefer residual income (or EVA) to ROI?
Under ROI, the message is go forth andmaximize your rate of return, a percentage.
Under RI, the message is go forth and maximizeresidual income, an absolute amount.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 43
Invested Capital
To apply either ROI or residual income,both income and invested capital mustbe measured and defined.
Total assets Total assets employed
Total assets less current liabilities
Stockholders’ equity
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 44
Asset Allocation to Divisions
Commonly used bases for allocation, when assets are not directly identifiable with a specific division, include:
Asset ClassCorporate cashReceivablesInventoriesPlant and equipment
Possible Allocation BaseBudgeted cash needsSales weighted by termsBudgeted sales or usageUsage of services
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 45
Valuation of Assets
Should values be based on historical costor some version of current value?
Practice is overwhelmingly in favor of usingnet book value based on historical cost.
Most companies use net book value incalculating their investment base.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 46
Learning Objective 9
Understand the role of
management control systems
in decentralized organizations.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 47
Keys to SuccessfulManagement Control Systems
Successful management control systemshave several key factors in addition toappropriate measures of profitability.
Controllability Management by objectives
Tailoring budgets for managers
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 48
Focus on Controllability
A distinction should be made between the performance of the division manager and the performance of the division as an investment by the corporation.
Managers should be evaluated on the basis of their controllable performance.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 49
Management by Objectives
MBO describes the joint formulation bya manager and his or her superior of aset of goals and plans for achievingthe goals for a forthcoming period.
The manager’s performance is thenevaluated in relation to theseagreed-upon budgeted objectives.
©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton 10 - 50
Tailoring Budgets for Managers
Many of the troublesome motivational effects of performance evaluation systems can be minimized by the astute use of budgets.
The desirability of tailoring a budget to particular managers cannot be overemphasized.
10 - 51©2002 Prentice Hall Business Publishing, Introduction to Management Accounting 12/e, Horngren/Sundem/Stratton
End of Chapter 10