1 Wireless Middle East Conference Mahmood Al Bastaki CIO – Shared Services Ports, Customs & Freezone Corporation January 2006 Organizer: IIR.

11

Wireless Middle East Wireless Middle East

ConferenceConference

Mahmood Al Bastaki

CIO – Shared Services

Ports, Customs & Freezone Corporation

January 2006 Organizer: IIR

22

Sources: Gartner Dataquest

Compute & Compute & CommunicationsCommunicationsIndustry GrowthIndustry Growth

Microprocessor MarketMicroprocessor Market

$0$0

1010

2020

3030

19951995 19961996 19971997 19981998 19991999 20002000 20012001 20022002 20032003 20042004 20052005

$B$B

4040

ForecastForecast

Communications Silicon MarketCommunications Silicon Market

$B$B

ForecastForecast

00

2525

5050

7575

19951995 19961996 19971997 19981998 19991999 20002000 20012001 20022002 20032003 20042004 20052005

33

Growth DriversGrowth Drivers

ConvergenceHappened

The Digital Effect

The Next 3 Billion Users

44

What happenedWhat happened

Source: IntelSource: Intel FORECAST

Data-enabled PhonesData-enabled Phones

Connected PCsConnected PCs

Units (M)Units (M)

2010

1.5 Billion Broadband PCs – Wired & Wireless1.5 Billion Broadband PCs – Wired & Wireless2.5 B Connected Handsets – with “Today’s PC inside”2.5 B Connected Handsets – with “Today’s PC inside”

2010:2010:

55

Mobility Growing Fast Mobility Growing Fast

“We invested $9 mil to bring Wireless to 35k users. We estimate $6.1M return/ year; therefore payback after 18 months” Microsoft

WW Wireless WiFi-802.11 Hotspot Growth

Source:Gartner May 2003

158K155K

134K72K17K7K

2001 2002 2003 2004 2005 2006

0%

20%

40%

60%

80%

100%

2001 2002 2003 2004 2005 2006 2007

ProfessionalMobile PC

0%

20%

40%

60%

80%

100%

2001 2002 2003 2004 2005 2006 2007

ProfessionalMobile PC

0%

20%

40%

60%

80%

100%

2001 2002 2003 2004 2005 2006 2007

ProfessionalMobile PC

0%

20%

40%

60%

80%

100%

2001 2002 2003 2004 2005 2006 2007

ProfessionalMobile PC

Wireless LAN Penetration of Notebooks WW

66

2004: Data Phones Cross-over Voice

Cell Phone Units by Feature SetCell Phone Units by Feature Set

Source: Goldman Sachs and Co., McKinsey & Company; Dec. 2002

Shift from Voice to …. Data

Data Traffic: 56% Annual Growth thru 2006

Data

Voice

2001 2006

Bits

of T

raffi

c

Source: WebFeet Research

77Source: ISDN: ITU Telecommunication Database ’03

Cable & Broadband: Gartner, Dataquest, Dell’Oro Wi-Fi: Instat

Adoption ComparisonThe First 5 Years

Broadband meets WirelessViral Growth

It’s Standards It’s Mobility

It’s Integration and Cost

88

Wireless EconomicsWireless Economics• Eliminate cables to every PC

• Rearrange workspaces without rewiring costs

• Reduce costs when relocating

99

User Value of MobilityUser Value of Mobility““Enterprises that embrace Enterprises that embrace mobility by providing mobility by providing notebook computers to notebook computers to their employees, gain an their employees, gain an average of average of 6 hours6 hours per week per week of additional useful work of additional useful work per employee over those per employee over those fixed to desktop PCs.”fixed to desktop PCs.”

– – META Group, Feb. 2004META Group, Feb. 2004

““Enterprises that embrace Enterprises that embrace mobility by providing mobility by providing notebook computers to notebook computers to their employees, gain an their employees, gain an average of average of 6 hours6 hours per week per week of additional useful work of additional useful work per employee over those per employee over those fixed to desktop PCs.”fixed to desktop PCs.”

– – META Group, Feb. 2004META Group, Feb. 2004Elimination of processElimination of process

or task stepsor task steps

Fewer interruptionsFewer interruptions

Better work environmentBetter work environment

Better collaborationBetter collaboration

Flexibility in work hoursFlexibility in work hours

Access to informationAccess to information

Flexibility in work locationFlexibility in work location

Percentage of RespondentsPercentage of Respondents

16%16%

26%26%

29%29%

35%35%

62%62%

71%71%

73%73%

Source: Source: META Group, Feb.2004META Group, Feb.2004

1010

Percent Improvement Realized by Notebook Users Compared to Percent Improvement Realized by Notebook Users Compared to Desktop Users on Email CommunicationDesktop Users on Email CommunicationPercent Improvement Realized by Notebook Users Compared to Percent Improvement Realized by Notebook Users Compared to Desktop Users on Email CommunicationDesktop Users on Email Communication

Mobility Improves Email Mobility Improves Email CommunicationsCommunications

“Notebook users see anywhere from 27% to 30% improvement in areas such as time savings, efficiency, and effectiveness”

Source: Taking Business Mobile – The Impact of Wireless and Mobile Technology, META Group April 2004

28%

27%

28%

29%

30%

27%

Time Savings

Timeliness

Speed

Accuracy

Effectiveness

Efficiency

*Aggregate views of all respondents

1111

Interesting Mobility Case Interesting Mobility Case studiesstudies

• DP World Jebal Ali Container TerminalJebal Ali Container Terminal

• Dubai Women’s College

• Eurostar-Tunnel Train

1212

DP World – JebDP World – Jebeel Ali l Ali Container TerminalContainer Terminal

• Challenge– Provide a better and robust Broadband wireless Infrastructure to the

container yards in Jebel Ali Port which has grown exponentially due to the economic growth of UAE.

• Solution– Mobile Data Terminals (MDT) installed in all the yard equipments such

as Rubber Tired Gantry Cranes (RTG), Empty Container Handlers (ECH) and Trucks.

– Wireless access points installed on top of light poles with fiber optic backbone for complete coverage of the Quay and Yard

– RF coverage designed and implemented with full redundancy.

• Benefits– The entire Container handling activities are automated through wireless

& managed by a centralized application.– No RF Coverage holes in the entire Container Yards.– Improved container handling capacity

1313

Dubai Women’s CollegeDubai Women’s College

• Challenge– UAE wants to offer its students the best IT skills for success in an

increasingly global economy

• Solution– All 2,200 students have Notebook for Internet access– Since Feb. 2003 all have Integrated Wireless

• Benefits– Mobile computing used for collaboration, email, research and access

to course material• Students buy their Laptops; reduces computing infrastructure costs

• Wireless Networks cheaper to build and maintain than wired

– Students work more effectively with more flexibility• 65% students use Laptops 7 hours a day; 29% for 12 hours a day

1414

Eurostar Tunnel TrainEurostar Tunnel Train• Challenge

– Attract passengers with Internet connection while traveling on train

• London – Paris – Brussels

• Solution– Internet (starts 2005) via Satellite Link and WiFi– Plus on-board Services

• Benefits– Internet while you travel– Win Passengers

1515

WiMAX will be to DSL/Cable WiMAX will be to DSL/Cable what Cellular was to the Landlinewhat Cellular was to the Landline

1616

Evolution of ConnectivityEvolution of Connectivity

2000*

Dialup: 90%

Fixed Broadband: 10%

2004*

Dialup: 49%

Fixed Broadband: 51%

WiFi: 8%

2008*

Dialup: 22%

Fixed Broadband: 70%

WiFi: 40%

WiMAX: 8%

* % of WW internet usersSource: Intel, Forrester, Nielsen, Dell’Oro

1717

Thank YouThank You

Wireless changes the way we Wireless changes the way we

workwork