1 NIM Rev C / I NI ROE TI L/D Dep Loan ICAP Mkt App Us 3Q21
1 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs 3Q21
2 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
20|20 Plan
Establishment
1899 1982-1992 1995 2000 2005 2010 2015
Privatization
INB IXE
Afin Afore Bancomer
Banorte Generali 50%
BancentroBanpaís
Bancrecer
Afore XXIIMSS 50%
Banorte-General i100%
…
Inorganic Growth
Regional Bank
Business Diversification
2020
Client
Segmentation
IT : central DB,
multichannel
Profitability
Nationalization
G.F. Interacciones
Rappi J.V.
From Regional Bank to Second Largest National Financial Group
3 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Nation Wide Operation
1,177Branches
9,578ATM´s
153,539POS´s
17,968 Correspondents
4 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
A Leading Bank in Mexico Globally Recognized
Balanced business mixStrong retail, wholesale
and premium banking platforms.
Sound FundamentalsSolid asset quality,
increasing profitability, high liquidity
and strong capitalization ratios.
Investment grade ratingsS&P, Fitch,
Moody's and HR Ratings.
5 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Strategy – Client centric & Digital Evolution
PRODUCTS &
SOLUTIONS
Deposits & Loans
Insurances
Pension
Annuities
Wealth Mngt.
…
DISTRIBUTION
CHANNELS
Mobile
Internet
ATM
Contact Center
Branches
…
PROCESSES
Account opening - Credit Analysis
Next Best Offer – Next Best Action
Client Segmentation
▪ 12 million ex-Afore clients
9 million Afore clients
▪ Structured Info & Learning
(Central DB & Watson)
▪ Behavior understanding
Analytics
Cost
New customer
behavior
Digital
Bank
> 10M
Rappi clients
Rappi JV Consumer focus
GoogleHyper-personalization
6 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
BBVA24%
Banorte15%
Santander13%
CitiBanamex10%
ScotiaBank8%
HSBC7%
Inbursa4%
Others19%
BBVA23%
CitiBanamex16%
Banorte13%
Santander13%
HSBC7%
ScotiaBank6%
Inbursa3%
Others19%
Loans
Aug 2021
Deposits
Deposit & Loan Market Share
Source: CNBV.
2°
3°
7 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Loan Portfolios Market Share
Source: CNBV.
Auto Payroll C. Card Mortgage Comm + Corp Government Deposits
Aug-20 Aug-21 Aug-20 Aug-21 Aug-20 Aug-21 Aug-20 Aug-21 Aug-20 Aug-21 Aug-20 Aug-21 Aug-20 Aug-21
Banorte 18.3% 19.5% 20.2% 20.5% 10.5% 10.3% 19.5% 19.4% 11.0% 12.0% 29.8% 25.8% 13.4% 12.9%
BBVA 37.4% 32.4% 37.3% 37.9% 28.8% 30.8% 26.0% 25.7% 19.4% 19.5% 27.4% 29.0% 22.9% 23.1%
CitiBanamex 0.0% 0.0% 18.7% 17.1% 25.4% 23.8% 8.6% 7.0% 12.2% 9.4% 7.8% 8.0% 15.5% 14.7%
Santander 2.9% 10.2% 14.3% 13.2% 14.3% 13.5% 16.7% 17.5% 12.9% 12.2% 14.3% 14.2% 12.5% 12.9%
HSBC 5.1% 5.5% 7.4% 8.9% 5.6% 5.8% 7.6% 8.9% 7.7% 6.7% 6.2% 5.4% 7.4% 7.9%
ScotiaBank 16.3% 14.4% 0.4% 0.4% 2.8% 2.4% 15.4% 15.0% 7.3% 7.5% 2.6% 2.1% 6.4% 6.3%
Inbursa 8.4% 7.3% 0.3% 0.3% 3.9% 3.3% 0.4% 0.5% 0.0% 0.0% 2.5% 3.8% 3.0% 3.1%
Others 11.5% 10.7% 1.2% 1.6% 8.7% 10.1% 5.9% 6.0% 29.5% 32.7% 9.3% 11.7% 18.8% 19.2%
Market Position 2° 2° 4° 2° 3° 2° 3°
8 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
24%
33%
18%
1%
1%
20%
3.4%
Digital Transformation Gaining Share
278.9
397.9
0
50
100
150
200
250
300
350
400
450
1Q2017
3Q 1Q2018
3Q 1Q2019
3Q 1Q2020
3Q 1Q2021
3Q
Transactions
+43%y/y
19%
37%14%1%
1%
25%
3.1%
Transactions (Tx)
WEB
MobileATM
Call Center
Correspondents
POS
Branches
*
Time Deposits
Mutual Funds
Credit Card
Insurance
Digital Deposit Account
Payroll loans
Mobile
as a
Point
of
Sale
3Q20 3Q21
4.1 4.5
5.5 5.7
1Q19 2Q 3Q 4Q 1Q20 2Q 3Q 4Q 1Q21 2Q21 3Q21
Customers Using Digital
(millions)
(millions)
9 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
58
8688
35
45
55
65
75
85
95
105
Jan
-20
Ma
r-20
Ma
y-2
0
Jul-2
0
Se
p-2
0
Nov-2
0
Jan
-21
Ma
r-21
Ma
y-2
1
Jul-2
1
Se
p-2
1
Leaders in the Business & Infrastructure for the New Payments Market
The best DIGITAL PLATFORM for aggregators
CoDi
+54%
9M - y/y
Rappi JV – Credit Cards
and Credits to affiliatesPOS Transactions
Millions
10 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Results
11 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
3.2%
3.6% 3.6% 3.5% 3.5%3.7%
4.5%4.8%
5.0%
4.1%
4.7%
3.7%
4.5%
5.0%5.1%
2.5%
3.0%
3.5%
4.0%
4.5%
5.0%
5.5%
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 3Q20 4Q20 1Q21 2Q21 3Q21
NIM
Bank Net Interest Margin
NIM
(Post-Provision)
4.1%
4.5%4.8% 4.9%
4.7%
5.2%
5.8%
6.3% 6.4%
5.9% 5.8% 5.8%5.6%
5.9%6.1%
4.0%
4.5%
5.0%
5.5%
6.0%
6.5%
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 3Q20 4Q20 1Q21 2Q21 3Q21
12 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
0
5,000
10,000
15,000
20,000
25,000
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
Revenues
Expenses
Improving Efficiency
Cost to Income56.0% 54.0% 53.7%
50.5% 50.9%
47.5%
45.0%
41.4%43.0%
45.0% 44.6%
49.6%47.6% 47.6%
46.2%
35%
40%
45%
50%
55%
2011 2012 2013 2014 2015 2016 2017 2018* 2019* 2020* 3Q20 4Q20 1Q21 2Q21 3Q21
* Recurring
Reported
41.4% 42.3%
13 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
6,634
3,901
5,974 6,522 6,825
5,657
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
3Q20 4Q20 1Q21 2Q21 3Q21
Strong Net Income
Net Income
8,517
10,88812,122 11,936
13,518 15,044
18,339
24,834
27,493
20,384
23,158
26,289 25,548
7,500
10,000
12,500
15,000
17,500
20,000
22,500
25,000
27,500
30,000
2011 2012 2013 2014 2015 2016 2017 2018* 2019* 2020*
Million Pesos
CAGR
2011-2020 +10%
2.9%
YoY*
(3%)
YoY* Recurring
* w/o advanced
provisions
14 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
1.1%1.30%
1.60%1.40% 1.47%
1.56%
1.79%
2.27%2.36%
1.61%
2.02%
1.23%
1.91%2.11%
2.24%
2.02% 1.78%
1.0%
1.5%
2.0%
2.5%
3.0%
2011 2012 2013 2014 2015 2016 2017 2018* 2019* 2020* 3Q20 4Q20 1Q21 2Q21 3Q21
ROA
Constant Positive growth in Profitability
ROE
14.1% 14.3%16.4%
13.7% 13.7%14.8%
20.3%
25.7% 24.2%
16.6%
21.1%
11.8%
17.6% 18.6%19.3%20.6%
16.7%
10%
15%
20%
25%
30%
2011 2012 2013 2014 2015 2016 2017 2018* 2019* 2020* 3Q20 4Q20 1Q21 2Q21 3Q21
* Recurring
Recurring:
Recurring:
* Recurring
* Recurring
15 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Loans
Deposits
16 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Healthy Funding & Loan Portfolio Structure
3Q20 3Q21
$852 bn
DemandTime
Money
Market
Interbank
Loans
$786 bn
3Q21
Consumer
Commercial
Mortgage
Corporate
Government
Commercial
Consumer
Mortgage
Government
Corporate
US 39.4 bn
Demand
Money
Market
Time
Interbank
Loans
US 38.7 bn
Billion Pesos
Funding
Loan Portfolio
$810 bn
$796 bn3Q20
59%30%
9%
2%
64%
30%
4%2%
20%
23%
17%
25%
15%21%
22%
19%
23%
15%
17 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Demand71%
Time29%
129 136 158 168194
223 229 217 220 217 214 214 214255
300351
384 397 414 438
533 509 533 549 537 519
384436
509551
590637
667
751 729 751 763 751 733
100
200
300
400
500
600
700
800
900
2013 2014 2015 2016 2017 2018 2019 2020 3Q20 4Q20 1Q21 2Q21 3Q21
Time Demand Core Deposits
3Q20 3Q21
Demand 509 519
Time 220 214
TOTAL 729 733
Loyal Deposits Base
Demand68%
Time30%
MIX
3Q20 3Q21
Billion Pesos
2%
(3%)
1%
Deposits
YoY
+2%
YoY
(3%)
2013-2020 CAGR:
+10%
YoY
+1%
18 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Continued Growth in Performing Loan Book, Special Focus on Consumer
US 38.7 bn
Billion Pesos 3Q20 2Q21 3Q21 QoQ YoY
Mortgage 183 196 198 1% 8%
Car Loans 27 28 28 (1%) 2%
Credit Cards 39 36 37 2% (4%)
Payroll 52 54 55 1% 4%
Consumer 301 314 317 1% 5%
Commercial 173 177 182 3% 6%
Corporate 151 133 139 4% (8%)
Government 161 151 158 5% (2%)
TOTAL 786 776 796 3% 1%
335 389
420 464
510 557
604
756 744
783 786 783 782 776 796
300
400
500
600
700
800
2011201220132014201520162017201820192020 3Q 4Q 1Q 2Q 3Q
Total Loan Portfolio
98118
140155
174201
237267
286304 301 304 307 314 317
50
100
150
200
250
300
350
2011201220132014201520162017201820192020 3Q 4Q 1Q 2Q 3Q
CAGR:
+14%
US 15.4 bn
CAGR:
+10%
Consumer Portfolio
19 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Loan Book View
89%
0% 11%16%
29%
12%
44%
Currency Term
12%
7%
12%6%
6%
5%
12%
Sector
1 year
5 years
10 years
> 10 yearsPesos
Dollars
UDIs
Subnational
Government
Federal
Government
Services
Commerce
Manufacturing
Transportation
Other
20 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 3Q21
Credit Cards 5.9% 5.9% 6.0% 5.4% 5.8% 5.5% 3.1% 7.8% 7.2% 4.9% 3.9%
Payroll 3.0% 3.8% 3.4% 3.3% 2.7% 3.3% 1.7% 2.7% 2.9% 2.5% 2.6%
Car Loans 0.9% 1.0% 1.0% 1.0% 0.9% 1.2% 0.7% 0.6% 1.3% 1.1% 0.9%
Mortgage 1.0% 1.0% 1.1% 1.1% 1.2% 1.3% 1.0% 0.9% 1.1% 1.0% 1.1%
Commercial 2.2% 2.5% 2.7% 2.5% 2.4% 1.1% 0.9% 1.2% 1.8% 1.9% 1.8%
Corporate 2.7% 2.8% 2.7% 1.7% 1.7% 0.2% 0.2% 0.0% 0.1% 1.3% 0.4%
Government 0.0% 0.0% 0.0% 0.0% 0.0% 0.1% 0.2% 0.0% 0.1% 0.1% 0.1%
Total Banorte 1.7% 1.9% 1.9% 1.6% 1.7% 1.1% 0.8% 1.1% 1.3% 1.4% 1.2%
2.9%
2.2%
1.8%2.0%
1.7% 1.6%
1.1%0.8%
1.1%1.3% 1.4%
1.2%
0.5%
1.5%
2.5%
3.5%
2014 2015 2016 2017 2018 2019 2020 3Q20 4Q20 1Q21 2Q21 3Q21
Sound Asset Quality
Past Due Loan Ratio
↓0.8 bn
Anticipated Write-offs reducing NPL
21 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
2.2% 2.3%2.0%
2.8%1.6%
3.0%
1.6%1.3%
1.3%
2.1%2.5%
2.1%2.4%
2.2%
1.9% 1.8%
1.0%
1.5%
2.0%
2.5%
3.0%
3.5%
4.0%
2013 2014 2015 2016 2017 2018 2019 2020 3Q20 4Q20 1Q21 2Q21 3Q21
Actual
Prev. Criteria
Recurring
103% 106% 115%139%
128%142% 138%
227%
272%
227%
187%163%
181%
90%
140%
190%
240%
290%
2013 2014 2015 2016 2017 2018 2019 2020 3Q20 4Q20 1Q21 2Q21 3Q21
Sound Asset Quality
Coverage Ratio
Cost of Risk
* Cost of Risk: Provisions / Average Total loans (Performing + Past Due), On actual criteria all the recoveries are register on Provisions (net)
22 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Healthy Liquidity
Loans / Deposits
(%)
Liquidity Coverage Ratio
CCL (%)
97%
101%
90%
92%
94%
96%
98%
100%
102%
104%
106%
108%
110%
1Q2015
3Q 1Q2016
3Q 1Q2017
3Q 1Q2018
3Q 1Q2019
3Q 1Q2020
3Q 1Q2021
3Q
210%
184%
70%
90%
110%
130%
150%
170%
190%
210%
230%
1Q2015
3Q 1Q2016
3Q 1Q2017
3Q 1Q2018
3Q 1Q2019
3Q 1Q2020
3Q 1Q2021
3Q
23 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
7.90%
9.40%
11.40%
Strong Capital Position
Capital Adequacy Ratio
Basel III
11.5%12.7% 12.4% 12.1% 11.9% 12.7% 12.7% 13.2% 13.3% 13.9%
15.0% 15.2% 14.9%
15.1% 15.3%14.6%
15.3%
17.2% 17.2%
18.6%19.7%
21.1%20.2%
21.7% 21.9% 21.9%
2013 2014 2015 2016 2017 2018 2019 2Q20 3Q20 4Q20 1Q21 2Q21 3Q21
RWA annual growth
+17% +11% +8% +16% (2%) +19% +7% +15% +17% +17% +6% (4%) (6%)
CET1
Minimum
Regulatory
Ratios
Total
Tier 1
20.9%
Tier 2
TLAC
to 2025
17.90%
24 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Investment Grade by All Major Rating Agencies
RatingAgency Outlook Date
BBB-
BBB
Fitch
Standard & Poor’s Negative
Negative
Mar-20
Jun-21
baa3Moody’s Negative Aprl-20
25 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Appendix
26 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Quarterly Summary
Income Statement and Balance Sheet
Highlights - Bank 3Q20 2Q21 3Q21Change
(Million Pesos) 2Q21 3Q20
Net Interest Income 17,501 16,884 17,068 1% (2%)
Non-Interest Income 4,603 4,083 4,825 18% 5%
Total Income 22,105 20,967 21,893 4% (1%)
Non-Interest Expense 9,853 9,972 10,104 1% 3%
Provisions * 3,122 2,584 2,598 1% (17%)
Operating Income 9,129 8,411 9,191 9% 1%
Net Income 6,634 6,522 6,825 5% 3%
Balance Sheet
Performing Loans (a) 786,350 775,873 795,967 3% 1%
Past Due Loans (b) 6,307 10,862 9,311 (14%) 48%
Total Loans (a+b) 792,658 786,735 805,278 2% 2%
Total Loans Net (d) 775,489 768,993 788,461 3% 2%
Acquired Collection Rights ( e) 1,341 1,421 1,260 (11%) (6%)
Total Loans (d+e) 776,830 770,414 789,721 3% 2%
Total Assets 1,277,593 1,234,286 1,199,275 (3%) (6%)
Total Deposits 834,137 815,389 799,383 (2%) (4%)
Demand Deposits 506,588 534,257 516,559 (3%) 2%
Time Deposits 327,548 281,132 282,823 1% (14%)
Total Liabilities 1,148,153 1,090,870 1,060,251 (3%) (8%)
Equity 129,440 143,416 139,024 (3%) 7%
27 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Quarterly Summary
Infrastructure 3Q20 2Q21 3Q21
Employees 24,529 24,841 25,741
Branches 1,182 1,178 1,177
ATM’s 9,089 9,508 9,578
POS’s 159,369 154,812 153,539
Financial Ratios - Bank 3Q20 2Q21 3Q21
Profitability:
NIM (1) 5.8% 5.9% 6.1%
NIM after Provisions (2) 4.7% 5.0% 5.1%
ROE (3) 21.1% 18.6% 19.3%
ROA (4) 2.0% 2.1% 2.2%
Operation:
Efficiency Ratio (5) 44.6% 47.6% 46.2%
Operating Efficiency Ratio (6) 3.0% 3.2% 3.3%
Average Liquidity Coverage Ratio for Banorte
and SOFOM - Basel III (7)193.6% 210.2% 183.7%
Asset Quality:
Past Due Loan Ratio 0.8% 1.4% 1.2%
Coverage Ratio 272.2% 163.3% 180.6%
Capitalization:
Net Capital/ Credit Risk Assets 27.6% 31.0% 30.7%
Total Capitalization Ratio 21.1% 21.9% 21.9%
Leverage
Basic Capital/ Adjusted Assets 12.1% 11.7% 11.6%
28 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Corporate Responsibility and Sustainability
Global Initiative Report (GRI Standards)International standards on sustainability reporting and disclosure of economic, environmental and socialtopics.
UN Global CompactInternational initiative promoting 10 universally accepted Principles to promote Corporate Social Responsibility (CSR).
Carbon Disclosure Project (CDP)Organization that promotes awareness on climate change through a better quality and transparency of the information reported on the company's emissionsperformance.
IPC SustentableMexican index of 30 listed companies ,which are best positioned in relation to the pillars of Environment, Socialand Corporate Governance.
Empresa Socialmente Responsable (ESR) Recognition granted by the Mexican Center for Philanthropy (Cemefi) and AliaRSE, as a company committed with corporate social Responsibility.
Natural Capital DeclarationVoluntary financial sector initiative created at the Rio +20 Earth Summit, which recognizes the role of natural resources in the economy through its integration into financial products and services.
Equator PrinciplesStandard within the financial sector to determine, assessand manage the environmental and social risks of financed projects.
GEI2 Programme MexicoVoluntary reporting of greenhouse gas emissions
UNEP Finance InitiativeInitiative that aims to identify, promote and carry out the adoption of best environmental and sustainabilitypractices at all levels of operations of financialinstitutions.
Dow Jones Sustainability Index MILA In 2017 was included in the Dow Jones Sustainability Index MILA Pacific Alliance.
Asociación de Bancos de México (ABM) Participation in the Sustainability Committee and the Corporate Social Responsibility Committee, and signatories as the ABM Banking Sustainabilityprotocol.
STOXX ESG Leaders IndexIndex that represents the main global companies in terms ofenvironmental, social and governance criteria, based on ESG indicators provided by Sustainalytics.
Euronext Vigeo Emerging Markets 70 Recognizes the 70 companies from emerging countries with the most advanced practices in terms of sustainability.
FTSE4Good Emerging IndexIndex that evaluates actions in the themes of climate change, labor standards and risk management, among others.
Bloomberg Gender Equity IndexIndex that provides analysis of the commitment of 52 companies with the gender equity in the workplaceto investors and organizations.
Principles for Responsible Investment Initiative that promotes its signatories to integrate environmental, social and governmental (ESG)criteria into their investment and ownership decisions.