1 THE UNIT SERVICE PLAN
1 THE UNIT SERVICE PLAN. 2 3 The Basics A game with a purpose… If we build it… …they will come… …and… …they will stay. Helping units succeed. An impact.
Dec 21, 2015
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1THE UNIT SERVICE PLAN
THE UNIT SERVICE PLAN
2THE UNIT SERVICE PLAN
3
The Basics
• A game with a purpose…• If we build it…
…they will come……and…
…they will stay.• Helping units succeed.• An impact game.
THE UNIT SERVICE PLAN
4
2nd Century Service
• Visioning• Continuous Improvement• Engagement• Collaboration• Linkage• Transparency
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Which Way I Ought to Go?
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The Vision
The retention mission of the commissioner corps is best achieved by providing an adequate number of trained unit commissioners who provide a link to district committees in support of a quality unit program.
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Areas of Focus
• Supporting unit growth through the Journey to Excellence.
• Contacting units and capturing their strengths and needs in Commissioner Tools.
• Linking unit needs to district operating committee resources.
• Supporting timely charter renewal.
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What Do You Measure?
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The Key 3
NationalCouncilRegionsAreasCouncilsDistrictsUnitsYOUTH
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A Functional Key 3
Youth Youth
Youth
Youth
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The Unit Key 3
YOUTH
THE UNIT SERVICE PLAN
COR
UnitLeader
Committee Chair
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A Functional Unit Key 3
Youth YouthYouth
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Youth
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Linkage
The Unit Commissioner
The UnitThe Unit The DistrictOperatingCommittee
The DistrictOperatingCommittee
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Supporting & Sustaining Units
Kids
Professional
UnitCommissioner
Unit Key 3
DistrictOperatingCommittee
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Supporting & Sustaining Units
• Unit Self Assessment• Unit Health Reviews• Annual Service Plan• UVTS
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THE UNIT SERVICE PLAN
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The Unit Service Plan
UNIT ASSESSMENT
• The Process:– Review JTE performance– Hold unit assessment
meeting– Complete assessment– Identify opportunities
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The Unit Service Plan
UNIT ASSESSMENT • Resources:
– JTE objectives & scores– Unit contacts logged in
Commissioner Tools– Unit Assessment
Scoring Matrix
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UNIT ASSESSMENT SCORING MATRIX
RELATIVE RANKING SCORE COLOR DEFINITION PROGRAM PLAN
HIGH 5 GREENNEARLY
AN IDEAL SITUATION
PLAN CREATEDAND
DISTRIBUTED
MEDIUM-HIGH 4 LIMEMAKING PROGRESS
TOWARDSTHE IDEAL UNIT
PLANCOMPLETED
MEDIUM 3 YELLOWTYPICAL UNIT;
COULD BE IMPROVED
MEETINGSCHEDULED
MEDIUM-LOW 2 ORANGENEEDS
IMPROVEMENT;WATCH CAREFULLY
UNITWILL
SCHEDULE
LOW 1 REDWEAK SITUATION;
NEEDSIMMEDIATE ACTION
NOMEETINGPLANNED
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The Unit Service Plan
UNITSERVICE PLAN
• The Process:– Develop action plans– Identify responsibility
• Unit volunteer?• Charter Org?• District resource?
– Establish target dates– SMART goals
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The Unit Service Plan
UNITSERVICE PLAN
• Resources:– Unit Program Plan– District/Council
activities schedule– District charter
renewal plan
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The Unit Service Plan
DISTRICT COMMITMENT
• The Process:– Identify district
resources– Link resources to unit
needs– Monitor plan progress
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The Unit Service Plan
DISTRICT COMMITMENT
• Resources:– District Committee
organization chart– Contact information
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The Unit Service Plan
IMPLEMENTATION • The Process:
– Execute the plan– Maintain accountability– Update as needed
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The Unit Service Plan
IMPLEMENTATION • Resources:
– Unit Service Plan– Unit contact reports in
Commissioner Tools
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THE UNIT SERVICE PLAN
THE UNIT SERVICE PLAN
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