1 THE NEXT STEP. 2 ABOUT CCN Cargo Community Network (CCN), a leading service provider in the airfreight industry, was founded in 1991 with headquarters.

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THENEXT

STEP

THENEXT

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ABOUT CCNABOUT CCN

Cargo Community Network (CCN), a leading service provider in the airfreight industry, was founded in 1991 with headquarters in Singapore.

CCN operates a cargo community system as a one-stop connection for all players in the airfreight industry, including airlines, forwarders, ground handling agents, customs and government authorities. CCN provides the integrated platform to facilitate electronic messaging between members of the airfreight community.

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ABOUT CCNABOUT CCN

Over 1000 connections to cargo agents

China

Malaysia

Hong Kong

Vietnam

Singapore

Indonesia

Thailand

Australia

New Zealand

India

Sri Lanka

Taiwan

Over 9M messages transacted monthly

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ABOUT CCNABOUT CCN

43 Connections To Airlines

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China

Malaysia

Hong Kong

Singapore

Indonesia

Australia

India

Airport Authority Of India / AAI

Asia Airfreight Terminal / AAT

Malaysia Airlines Ground Handling KL Airport Services / KLAS

Singapore Airport Terminal Services / SATS Changi International Airport Services / CIAS

JAS Airport Service / PT JAS Gapura Angkasa Airport Services EDI-Indonesia / PT EDII

Qantas Ground Handling Australian Air Express / AaE Toll Dnata Airport Services Menzies Aviation

CONNECTION TO GROUND HANDLERSCONNECTION TO GROUND HANDLERS

New Zealand

Air New Zealand Ground Handling

Pudong Airport Cargo Terminal Ltd / PACTL China Cargo Airlines / CK Beijing Ground Services / BGS International Cargo Centre Shenzen / ICCS Xiamen International Airport Group

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Singapore Airport Terminal Services / SATS

(Singapore) Changi International Airport Services / CIAS

(Singapore) Malaysia Airlines Ground Handling (Malaysia) KL Airport Services / KLAS (Malaysia) JAS Airport Service / PT JAS (Indonesia) Gapura Angkasa Airport Services (Indonesia) EDI-Indonesia / PT EDII (Indonesia) Airport Authority Of India / AAI (India) Air New Zealand Ground Handling (New

Zealand)

CCN CONNECTIVITYCCN CONNECTIVITY

Connections to Ground Handlers (I)

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Qantas Ground Handling (Australia) Australian Air Express / AaE (Australia) Toll Dnata Airport Services (Australia) Menzies Aviation (Australia) Pudong Airport Cargo Terminal Ltd / PACTL

(China) China Cargo Airlines / CK (China) Beijing Ground Services / BGS (China) International Cargo Centre Shenzen / ICCS

(China) Xiamen International Airport Group (China) Asia Airfreight Terminal / AAT (Hong Kong)

CCN CONNECTIVITYCCN CONNECTIVITY

Connections to Ground Handlers (II)

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Customs Authorities

USAUSA CanadaCanada ChinaChina IndiaIndia SingaporeSingapore MalaysiaMalaysia IndonesiaIndonesia Philippines *Philippines * European Union *European Union *

CCN CONNECTIVITYCCN CONNECTIVITY

Connections to Customs Authorities

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SOLUTIONS FOR THE AIR CARGO COMMUNITYSOLUTIONS FOR THE AIR CARGO COMMUNITY

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INDUSTRY PARTICIPATIONINDUSTRY PARTICIPATION

Cargo 2000 (C2K) Reporting

Message Improvement Program (MIP)

Preferred Partner in E-Freight Project

IATA Partner

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FORWARDERS

CUSTOMS AUTHORITIES

GROUND HANDLERS

CCN

AIRLINES

SOLUTIONS FOR THE AIR CARGO COMMUNITYSOLUTIONS FOR THE AIR CARGO COMMUNITY

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MANUAL SOLUTIONSMANUAL SOLUTIONS

IT SOLUTIONS(IMPROVE PRODUCTIVITY, REDUCE COST)

IT SOLUTIONS(IMPROVE PRODUCTIVITY, REDUCE COST)

EXTEND USE OF IT SOLUTIONS(ENHANCE SERVICE LEVELS)

EXTEND USE OF IT SOLUTIONS(ENHANCE SERVICE LEVELS)

THE NEXT STEPTHE NEXT STEP

SO WHAT IS THE NEXT STEP?SO WHAT IS THE NEXT STEP?

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STD STA

0600hrs 0000hrs1200hrs 1800hrs

SMSEmailFax

1) Configure Milestones

2) Route Map built based on Milestones

Alert To Be Triggered If RCS Message Not Received 6 Hours Before STD

Alert

PROACTIVE MONITORINGPROACTIVE MONITORING

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Possible Extension Of Existing IT Solutions

Alerts For E-Booking Without Reply After A Certain Time Period

Alerts For Shipments Not Uplifted As Booked/Offloaded/Part-Shipments/Delayed

Alerts For Shipments Without Customs Declarations

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1) EDI Messaging Together With Connectivity To All The Required Parties Is Only Part Of The Solution.

2) Forwarders Can Extend Use Of IT Solutions For Proactive Monitoring Of Processes.

Proactive Monitoring prevents service failures or facilitates prompt service recovery, thereby enhancing Service Levels.

CONCLUSIONSCONCLUSIONS