This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Slide 1
Slide 2
1 R.K. Prasad CEO
Slide 3
A Few Points to Note This webinar is being recorded. Slides and
video will be available at CommLab India website within a week
(we'll notify you by email). During the webinar presentation your
phones are set to mute in order to provide you the best possible
sound quality without background noise. If you have any question
during the presentation, please use the chat functionality of WebEx
and type your question any time. We will answer your questions
during the Q&A session. 2
Slide 4
Agenda Introduction Concepts of Marketing Mix Concepts of
Promotional Mix Role of Education and Training in Sales Types of
Audiences Types of Training Why eLearning - Case Studies Summary
Q&A 3
Slide 5
Introduction 4
Slide 6
Introduction Concepts of Marketing Mix Concepts of Promotional
Mix Role of Education and Training in Sales Types of Audiences
Types of Training Why eLearning - Case Studies Summary Q&A
Agenda 5
Slide 7
Concepts of Marketing Mix 6 Marketing Mix Product Place
PricePromotion
Slide 8
Concepts of Marketing Mix 7 Product Variety Quality Design
Features Brand name Packaging Services Price List price Discounts
Allowances Payment period Credit terms Promotion Advertising
Personal Selling Sales promotion Public relations Place Channels
Coverage Assortments Locations Inventory Transportation Logistics
Target Customer Intended Positioning
Slide 9
Agenda 8 Introduction Concepts of Marketing Mix Concepts of
Promotional Mix Role of Education and Training in Sales Types of
Audiences Types of Training Why eLearning - Case Studies Summary
Q&A
Slide 10
Concepts of Promotional mix 9 Advertising Sales Promotion
Public Relations/ Publicity Personal Selling Direct Marketing
Slide 11
Introduction Concepts of Marketing Mix Concepts of Promotional
Mix Role of Education and Training in Sales Types of Audiences
Types of Training Why eLearning - Case Studies Summary Q&A
Agenda 10
Slide 12
Role of Education and Training in Sales 11 EDUCATION &
TRAINING CHANNEL PARTNERS MARKETING & SALES PERSONNEL
UNAWARENESSAWARENESSPREFERENCEACTION
Slide 13
Introduction Concepts of Marketing Mix Concepts of Promotional
Mix Role of Education and Training in Sales Types of Audiences
Types of Training Why eLearning - Case Studies Summary Q&A
Agenda 12
Slide 14
Company Sales People Channel Partners Customers Service Staff
(Technical and Commercial) Types of Audiences 13
Slide 15
Types of Audiences Company Sales People Product Knowledge
Training Selling Skills Training Sales Strategies Training Sales
Process Training 14
Slide 16
Channel Partners Product Knowledge Training Selling Skills
Training Sales Strategies Training Sales Process Training Types of
Audiences 15
Slide 17
Types of Audiences 16 Customers Product Training
Slide 18
Types of Audiences Service Staff Selling Skills Training Sales
Process Training Customer Service Training Product Training
Technical Commercial 17
Slide 19
Introduction Concepts of Marketing Mix Concepts of Promotional
Mix Role of Education and Training in Sales Types of Audiences
Types of Training Why eLearning - Case Studies Summary Q&A
Agenda 18
Slide 20
19 Training Product Training Sales Process Training Selling
Skills/ Soft Skills Types of Training
Slide 21
Product Training Features and Benefits Competitive Comparisons
Basic Trouble Shooting Knockdown & Assembling Industry Trends /
Best Practices 20
Slide 22
Types of Training Product Training Online Course Example:
21
Slide 23
Sales Process Training Increased Effectiveness Increased
Efficiency Reduction of Waste Customer Satisfaction 22 Types of
Training
Slide 24
Sales Process Training Online Course Example: 23 Types of
Training
Slide 25
Soft Skills Training Communication Customer Service Time
Management Negotiation Skills 24
Slide 26
Types of Training Soft Skills Training Online Course Example:
25
Slide 27
Introduction Concepts of Marketing Mix Concepts of Promotional
Mix Role of Education and Training in Sales Types of Audiences
Types of Training Why eLearning - Case Studies Summary Q&A
Agenda 26
Slide 28
Why eLearning-Case Studies Hill- Rom 27
Slide 29
Axis Communications 28 Why eLearning-Case Studies
Slide 30
Vocollect 29 Why eLearning-Case Studies
Slide 31
Goodyear eLearning 30 Why eLearning-Case Studies
Slide 32
Introduction Concepts of Marketing Mix Concepts of Promotional
Mix Role of Education and Training in Sales Types of Audiences
Types of Training Why eLearning - Case Studies Conclusion Q&A
Agenda 31
Slide 33
Conclusion 32 Sales and Training are closely interlinked.
Training encourages repeat and reference sales. Provide training to
sales people, channel partners, customers and support staff.
Educate customer on the latest industry trends and best
practices.
Slide 34
Introduction Concepts of Marketing Mix Concepts of Promotional
Mix Role of Education and Training in Sales Types of Audiences
Types of Training Why eLearning - Case Studies Conclusion Q&A
Agenda 33
Slide 35
Open House 34 Your phones are set mute in order to provide you
best possible hearing experience without background noise. Please
ask your questions by using the chat functionality of WebEx.
Slide 36
Next Steps 35 Access the Sales and Marketing Courses:
http://www.commlabuniversity.com/certification-program/advanced-diploma-
sales-and-marketing.php
http://www.commlabuniversity.com/certification-program/advanced-diploma-
sales-and-marketing.php
Slide 37
Next Steps Slides and webinar recording will be posted at
eLearning resources:
http://www.commlabindia.com/elearning-resources/improving-sales-revenue-
webinar.php
http://www.commlabindia.com/elearning-resources/improving-sales-revenue-
webinar.php Register for upcoming webinars (Our next webinar
Learning Design Strategies for Product Training on 13 th Oct,
2011):
http://www.commlabindia.com/elearning-resources/learning-design-for-
product-training-webinar.php
http://www.commlabindia.com/elearning-resources/learning-design-for-
product-training-webinar.php Contact CommLab India for your
eLearning needs ([email protected])[email protected]
36