1 Probing, Learning, Improving and Leading a Nation Avner Halevy, University of Haifa Department of Statistics The Postgraduate Program in Quality July.

1

Probing, Learning, Improving and Leading a Nation

Avner Halevy, University of Haifa

Department of Statistics

The Postgraduate Program in Quality

July 10, 2007

2


Before the debriefing

comes the briefing

3


And then the execution

of the briefed plan

4


Debriefing is the

foundation stone

of organizational learning

5


A correct, successful and effective

execution must strictly abide by

certain rules and principles

6


Such as: fear-free, totally

honest, open discussions;

complete mutual trust

7


Listening, fact finding,

analyzing, reaching conclusions,

implementing

8


Participants must not blame,

reprimand or sanction their

team mates

9


Lessons learned must be

disseminated in the

organizational bloodstream

10


When an organization

embarks on an

important program

11


which does not go too well,

debriefing and learning are

in order.

12


This will result in

a thorough

improvement process.

13


Imagine an organization that

does not debrief

and learn, but

14


nominates judges and hires

lawyers to investigate, prosecute

and punish the ones

who will be found guilty

15


Farewell fear-free, open,

courageous reporting and

honest discussions.

16


Welcome suspicious,

protective, concealing and

safeguarding attitude

17


A state

is an organization too

18


When a state embarks on

a risky adventure and events

do not proceed too well

19


Debriefing and learning

are in order

20


executed by all the persons

concerned and involved with

the program in question

21


and ending with a well

thought-out and planned

improvement program.

22


But if an investigating or

judicial committee is

nominated instead

23


It is goodbye to learning,

goodbye to any chance

of improving ,

hello to witch-hunting

24


Lawyers must not replace a

true, pure, learning process .

25


(even if they edit national

newspapers or present

popular talk shows )

26


Because if they do, the daily

conduct of leaders will be

determined by prospects of

eventual flops.

27


You must dare if you want to

succeed. But…

When you dare, be prepared

for occasional setbacks.

28


If the public is lurking behind,

waiting for you to fail and

launch judicial committees at

you, don’t dare to dare.

29


Behavior will be defensive,

self-protective and leaders

will lead a risk-less,

chance-less nation.

1 Probing, Learning, Improving and Leading a Nation Avner Halevy, University of Haifa Department of Statistics The Postgraduate Program in Quality July.

Documents

nation debriefing

nation lawyers

order slide

nation participants

nation lessons

witchhunting slide

briefing slide

guilty slide