1 Monitoring and Evaluating Employee Wellness Programs.

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Monitoring and Evaluating Employee Wellness Programs

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Monitoring progress during the project

Regular status reporting Centrally located planning calendars Widely distributed meeting minutes Performance reporting Promoting team member accountability

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Tracking the progress

Is project where it needs to be? Are tasks/cost exceeding estimates and

duration? Are more resources required? Are there major/minor variances? Analyse the status of each project deliverable Resolve issues

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Benefits of evaluating outcomes

To see if intervention worked Demonstrates cost /benefit of intervention- was it worth

the cost? Compare different types of programs eg did you meet

industry standards for quit smoking programs? Give feedback (and inspiration to others) To gain info which could be used for press releases,

publicity, shareholder reports etc

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The key to effective evaluation is:

Develop the tools for evaluation while you are planning for the program.

Initially the evaluation can be done on the short term results eg “did you participate and what you got out of it?” and as programs expand or develop measuring longer term results such as retention , absenteeism , sick leave etc

What you are measuring?

If goals have been met

If funds have been spent efficiently

Timelines were accurate and met

Outcomes

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Evaluations also

Chart the success and progress of the program

Provide feedback for better budgeting, timing Give opportunities to review program content

and presenters, training, communication strategies

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Agenda for final project team meeting

Performance (work scope, quality, managing changes) Cost performance Schedule performance Project planning and control Stakeholder/sponsor/client relationships Communication management Problem identification and resolution Recommendations for future projects - continuous

improvement

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Which of the following apply in your case?

My company evaluation will need to: Determine the cost of the program Determine which programs are most effective Determine which programs are least effective Determine if the program met its goals Justify past and future expenditure Justify expansion

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Evaluation procedure

Set measurable goals and objectives Decide the evaluation information needed by company

and employees Resolve how data will be collected Determine who will analyse data Decide when to conduct the evaluation Develop surveys and record keeping tools Report on the evaluation- make recommendations

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What to evaluate?

Knowledge and skills Reduced risk factors Participant satisfaction Participation rates Effects on costs Workers compensation

rates Absenteeism rates Productivity

Corporate culture improvements

Workplace environment Perceptions of health

program Turnover/ attraction/

retention rates

Summary

The evaluation of PEP should focus on initially what was done and how it was done, what was successful and what wasn’t.

Feedback from participants, including changes in health and fitness behaviour, needs to be collected and analysed.

Student activity: what approaches can be used to evaluate project effectiveness and who should be informed about the outcomes of the evaluation

How can project management experience be used as a basis for continuous improvement

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Conclusion

Case study

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Jazzing it up for next time….