1 MID-FLORIDA CFS and CFPS Unit C hange-Of-Address F orms P rocessing S ystem C omputerized F orwarding S ystem.

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MID-FLORIDA CFS and CFPS UnitC hange-Of-Address

F orms

P rocessing

S ystem

C omputerized

F orwarding

S ystem

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Determine Complement Impact for CFS Unit

• LDC-49 Volume and Workhour Staffing Analysis

• DAR Analysis Period

• CFS LDC-49 Complement History

» Bottom-line Annual Workhour Savings = 87,300 hrs

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Complement Impact for CFS Unit

• LDC-49 Volume and Workhour Staffing Analysis

– Modeled For Post-PARS CFS Operations

– Utilize Demonstrated Unit Productivities

– Projected Average CFS Volumes per Day

– Input PLAN Leave Percentages

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STAFFING ANALYSIS FOR: Site Name DATECFS Volume (Daily Avg) 13,839 Pieces per DayMachineable (80%) 0 Pieces per DayNon-Machineable (20%) 13,839 Pieces per DayPeak Return To Sender Volume* 52,505 Pieces per Day

Based On Local Demonstrated Productivity1. CFPS & 3982 Label Snagging & Bagging 1,670 500 PPH = 4 Hours per Day2. Flats Forwarding Terminal Volume 13,839 200 PPH = 70 Hours per Day

3. COA Key from Paper 1,033 111 PPH = 10 Hours per Day4. COA Labeling 1,033 240 PPH = 5 Hours per Day5. Return To Sender Volume* 5,251 500 PPH = 11 Hours per Day6. OSW 10,000 1,600 PPH = 7 Hours per Day7. Form 3579 Volume 630 95 PPH = 7 Hours per Day8. Load Sweep Hours 0 Hours per Day

a. Number of Mechanized Terminals 0 x Number Hours of Operation 8.5 divided by 5)

9. Mail Prep Hours 3 Hours per Day (Volume Divided by a minimum of 5000 pieces per hour

10. SUBTOTAL OF WORKHOURS (Add Lines 1 - 9) 117 Hours per Day11. Other Hour Factor 1.8%12. Support Hour Factor 15.0%13. Calculated Other Hours (Line 9 x Line 10)= 3 Hours per Day14. Calculated Support Hours (Line 9 x Line 11)= 18 Hours per Day15. Total Workhour Needs (Line 10 + Line 13 + Line 14) 138 Hours per Day16. Projected A/L 9.9% x Line 14 = 14 Hours per Day17. Projected S/L 3.5% x Line 14 = 5 Hours per Day18. Projected LWOP 2.5% x Line 14 = 3 Hours per Day19. Total (Line 15 + Line 16 + Line 17 + Line 18)= 160 Hours per Day20. Planned Overtime 8.0% x Line 14 = 11 Hours per Day21. TOTAL HOURS (Line 19 - Line 20)= 149 Hours per Day22. Yearly Needs (Line 20 x 302 Delivery Days)= 44,968 Hours per Year

23. Complement Needed (Line 21 divided by 2000)= 25 Employees

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DAR Analysis Period• Data Generated from the:

– 2000 Rate Case Mail Flow Model– 2000 CFS Requirements Call, 2000Q4 -

2001Q3 – 1999 PriceWaterhouse Coopers UAA Vol.– Growth Forecasts, from USPS 2000Q3 -

2001Q2 Economic Data, out to FY2012– NCSC 3yr Database, one year average

Impact volumes and Complement based on FY00/01

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CFS LDC-49 Complement History

• Complement Baseline– Total Clerks:

* Includes FTR 71, PTF 2, TE 2, Casuals 9

FY00 FY0110 11 12 13 1 2 3 4 5 6 7 8 994 94 87 84 87 89 83 85 80 81 82 80 80

84 = Baseline Average AP Complement25 = Post-PARS Complement59 = FTE Reduction for Impact Statement

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Annual Workhour Savings - DAR

• DAR Identified Workhour Reduction– 87,300 hours LDC-49

• The Workhour Reductions will come from the Impact Statement Complement Reductions:* Over-Time rate = < 6%* Casuals reduced (9) = 0 remaining* TEs reduced (2) = 0 remaining* PTFs reduced (2) = 0 remaining * FTRs excessed out of section = 46

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CFS Arrival Profiles

• RTS and COA Carrier Identified– 327 Inbound Dock CT 19:35

• Mail Prep = 21:35– ORL Inbound Dock CT 23:30

• Mail Prep = 01:30

A

B

C

D

E

• COA Intercept, Originating– 327 OGP CET 23:20, CT = 00:20 – ORL OGP CT = 00:40, MFL Arv = 01:50

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CFS Arrival Profiles, continued.

• COA Intercept, Destinating– 327 AADC, Committed CT = 04:15 – ORL AADC, Committed CT = 04:00 – Mid-FL HASP, CT = 15:00– ORL DDCs, CT = 08:00 (pending)

F

G

H

I

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Arrival ProfilesRTS/Identified - COA Intercept

9:0010:0011:0012:0013:0014:0015:0016:0017:0018:0019:0020:0021:0022:0023:000:001:002:003:004:005:006:007:008:00

A

OperPlanC.T.

B C D E IG HF

A - 327 CollectionsB -328 CollectionsC - 329/347 CollectionsD - 327 OGPE - ORL OGPF - 327 AADCG - ORL AADCH - 327 HASPI - ORL DDC

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CFS COA Arrival Profiles

Percentage of COA's Per Truck Arrival Time

14:30 PM 16:30 PM 19:30 PM 21:30 PM 22:30 PM 23:30 PM

1.4% 9.0% 28.0% 24.1% 19.2% 18.3%

COA (3575) Percentage of Old and New Forms Central Florida District By 3-Digit Zip Code

Black Red Black Red 20% 80% 327 16% 84%

328 17% 83% 329 23% 77% 347 23% 77%

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SCF-327 = 72 Total ZonesP# Station ZipCode

1 Deland 327201 Deland 327241 Deland PO Bx 327212 Apopka 327032 Apopka 327122 Apopka PO Bx 327043 Sanford 327713 Sanford 327733 Sanford PO Bx 327724 Oviedo 327654 Oviedo 327664 Oviedo PO Bx 327625 Tavares 327786 Casselberry Main Office 327076 Casselberry Main Ofc POBx 327186 Casselberry Main Office 327306 Casselberry Fern Park POBx 327307 Casselberry Winter Springs 327087 Casselberry Winter Spgs POBx 32719

PARS Activation Order

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SCF-328 = 50 Total ZonesP# Zip Code Station/Branch Office

1 32820 Alafaya Branch Orlando2 32825 Alafaya Branch Orlando3 32826 Alafaya Branch Orlando4 32828 Alafaya Branch Orlando5 32829 Alafaya Branch Orlando6 32831 Alafaya Branch Orlando7 32833 Alafaya Branch Orlando8 32833 Alafaya Branch Orlando9 32834 Alafaya Branch Orlando

10 32878 Alafaya Branch Orlando11 32812 Lee Vista Annex Orlando12 32822 Lee Vista Annex Orlando13 32827 Lee Vista Annex Orlando14 32832 Lee Vista Annex Orlando15 32819 Sand Lake Branch Orlando16 32821 Sand Lake Branch Orlando17 32836 Sand Lake Branch Orlando18 32869 Sand Lake Branch Orlando19 32808 Hiawassee Branch Orlando

PARS Activation Order

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SCF-329 = 53 Total ZonesP# Zip Code Station/Branch Office

1 32907 Palm Bay West Branch Melbourne2 32908 Palm Bay West Branch Melbourne3 32909 Palm Bay West Branch Melbourne4 32911 Palm Bay West Branch Melbourne5 32934 Suntree Branch Melbourne6 32940 Suntree Branch Melbourne7 32941 Suntree Branch Melbourne8 32904 West Melbourne Station Melbourne9 32912 West Melbourne Station Melbourne

10 32951 Melbourne Beach Branch Melbourne11 32935 Eau Gallie Station Melbourne12 32936 Eau Gallie Station Melbourne13 32905 Palm Bay Branch Melbourne14 32906 Palm Bay Branch Melbourne15 32937 Satellite Beach Branch Melbourne16 32901 Main Office Melbourne17 32902 Main Office Melbourne18 32903 Indialantic Branch Melbourne19 32910 Interchange Square Melbourne

PARS Activation Order

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SCF-347 = 41 Total ZonesP# Zip Code Station/Branch Office

1 34746 Kissimmee Carrier Annex Kissimmee2 34747 Kissimmee Carrier Annex Kissimmee3 34758 Kissimmee Carrier Annex Kissimmee4 34759 Kissimmee Carrier Annex Kissimmee5 34744 Main Office Kissimmee6 34743 Main Office Kissimmee7 34745 Main Office Kissimmee8 34741 Oak Street Station Kissimmee9 34742 Oak Street Station Kissimmee

10 34748 Main Office Leesburg11 34749 Main Office Leesburg12 34788 Haines Creek Leesburg13 34789 Haines Creek Leesburg14 34769 Main Office St Cloud15 34770 Main Office St Cloud16 34771 Main Office St Cloud17 34772 Main Office St Cloud18 34773 Main Office St Cloud19 34711 Main Office Clermont

PARS Activation Order

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Scanning, KFP and 3982 Labels

• Scanning of Change of Address Forms– 3575 - Change of Address (COA) – 3575S - Spanish Version of COA– 3575WWW - Internet COA– 3575Z - Employee Generated COA– 3546 - Forwarding Order Change Notice

• Tray and Stage scanned COA forms– Maintain for 30 days, Shred >30 days

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Scanning, KFP and 3982 Labels

• Key-From-Paper Volumes– 3575s/3546 Rejects or Damaged Forms– COA Forms requiring Special Security– Letters Written to Postmasters– Non-Standard Forms– Time Constraints

* Maintain hardcopies archives for 18 months

for all Letters/Non-Standard Forms

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Scanning, KFP and 3982 Labels

• 3982 Label Printing– FCS Server Data, NCSC Archive auto-download

– Created Print Groups by 5-digit– Multiple Workstations

• Can Assign Different Groups on Each

– Print Groups Generated by Dispatch CT• Can be More Than Once per Day, New Only

– Labels are Sorted by Zone, then CR ID– Print Success “Flag” set by Clerk

• Reprint bad label set

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3982 Label Generation

» 3982 ZONE HEADER LABEL DETAILS– Each Zone Begins with a Zone Header Label

Date Printed

Zone

POSTNET of Postmaster ZIP+4

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3982 Label Generation

• Labels are Printed in Carrier Route ID Order

• Labels without a Carrier Route ID are Printed Last

• Each Zone Ends with a Zone End Label

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CFS Carrier Unit Dispatches

– ORL Outbound Dock CT

• 329 = 01:25

• 347* = 02:15

* = 03:30, 34711 & 34786 AOs

• 328* = 04:35

* = 05:55, 32862 MOWU– 327 AOs Outbound Dock CT

• B/C = 05:00

• A = 06:25 Earliest, 07:30 Last

3982 Labels and No-Record Volumes

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CFS Carrier Unit Dispatches

Dispatch Verification– Zone case setup for Last Pull

Dispatch

– “Hot Case” Dispatch Card utilization

– Can Dispatch any new records on later available Transportation

3982 Labels and No-Record Volumes

Contingency Plan– COARS Timeframe Query for non-receipt

of new COA Information

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CFPS Scanning Contingencies

• Scanner Failure– KFP remaining current day COAs– Contact nearest CFPS unit if problem is

long term• Coordinate with MP Transportation

– Contact REC, notify for Image Plan change– Contingency Network for other FL sites– 24 Hour Warranty for Contractor CM

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CFPS/CFS Operating Plan

• CFS Operations– 12:30 CFS Crew

• FFT volume processing• Lead Clerk, scans/KFP available volume

– 21:00 CFS Crew• Completes FFT volumes• Preps Incoming, COA forms, EXFC intercept• Scanning/OSW/KFP/3982 print crew• Finalizes CIOSS Forwards rejects

– CIOSS Operations 09:00am - 01:00 am

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CFS EAS Staffing

• Manager and 3 SDOs = 7 days/24 hours

Sat Sun Mon Tue Wed Thu FriManager X X 8:00-16:30SDO #1 X X 12:30-21:00SDO #2 X X 21:00-05:30SDO #3 X X 12:30 12:30 16:30 21:00 21:00 Relief *

CFS / CFPS / CIOSS OPERATIONS

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CFS Training

• COARS access– CFS Mgr, SDOs, Consumer Affairs, Del Ops

• (COPI access only for CFS Mgr/SDOs)• FCS Operations

– CFS Mgr, SDOs, 204Bs• Scanning / KFP / 3982 Printing

– T-2 Lead Clerk, all T-1 CFS Clerks• CIOSS Operations

– All CFS Clerks, Mailflow Recognition

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CFS/CFPS PM Window• CFS Operations

– 12:30 - 05:30am• CFPS Operations

– 15:00 - 05:30am• CIOSS Operations

– 9:00 - 01:00am• Maintenance PM Routes

– FCS database = 5:30 - 9:00am, coord. REC– FFTs & Custodial = 5:30 - 12:30

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Equipment Action Items• New Equipment

– COA Server, KFP Workstation, B&H Scanner• Redirected Equipment

– NM Terminals dedicated to 3982 label printing• Equipment for Excess

– Mechanized Terminals (13) & Spare Parts– 3547 PC & Printer– NM Terminals (in excess of needs or 3982 label

printing SOP change)

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Equipment Phase-outPlan

Install:FCS, KFP,Scanner,1 CIOSS

Reduce To:6 Mech.Terminals

Excess:7 Mech.Terminals

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Install:#2 CIOSS

Excess:Last 6 Mech.Terminals

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CONTACT LIST - Names & Numbers

• Mail Processing– Tour MDOs– Automation SDO (tours 1-2-3)

• Tampa REC (813-612-2800 or 2801)

– Tour SREOs (Larry Osalkowski, Matt Larson, and Jeremy Woosley)

– Maintenance ET (813-612-2804)

• NCSC Memphis TN– Maintenance ET

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