1 Knowledge Resource Center Leslye McDade-Morrison, Ph.D. Director, Learning and Development Human Resources Directorate Washington Headquarters Services.

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Knowledge Resource Center

Leslye McDade-Morrison, Ph.D.

Director, Learning and Development

Human Resources Directorate

Washington Headquarters Services

703.617.7958

[email protected]

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Government/DoD InitiativesHuman Capital Strategy - OPM

Continuous Learning to Improve: Retention Performance

"The strategic management of human capital calls for a transformation in the employment, deployment, development and evaluation of the Federal workforce with results in mind.“

Kay Coles James, Director OPM

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Training Transformation Implementation Plan signed by Dr. Paul Wolfowitz June 10, 2003

Joint Knowledge Development and Distribution Capability JKDDC

Will prepare future decision-makers and leaders to employ joint operational art…. It will develop and distribute joint knowledge via a dynamic, global-knowledge network that provides immediate access to joint education and training resources.

Government/DoD Initiatives, con’t DoD Training Transformation

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DoD InitiativesNSPS

An online tool that provides data points for employee performance evaluation

technical (job specific)

leadership

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Questions?

1. Would your organization find it valuable to

measure/assess job specific competencies

and leadership competencies on every

employee?

2. Would your organization find it valuable if it

could link identified weaknesses to specific

learning opportunities?

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WHS KRC Pilot Project Overview

Provide a single portal for learning, knowledge management and performance support

Buffet of potential content to review/test Dynamically links competencies and

assessments to Knowledge Resources Budget Rollup of present and future

training requirements

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List of KRC Partners

Learning Objects Network

IVIS, psc Harvard Business

School Press Rand Corporation Pearson Publishing

(Prentice Hall, Pearson Assessment)

Pearson Education McGraw-Hill John Wiley (Josey Bass) ADL Co-Lab

AST Intralearn Canto Random House Thomson Publishers NetG Enlightened Leadership Association of American

Publishers International DOI

Foundation Mindleaders Accenture/Indeliq

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DoD• Provides defensible investment in our workforce• Links training to specific job competencies, identified performance

gaps and key business drivers

L&DD• Creates future budget projections• Focus course development on identified gaps

Organizations• Creates specific performance support based on job requirements• Identifies exemplary performance throughout the

organization/DoD• Allows for more specific knowledge management

What is the WIFM?

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Supervisor Creates total view for succession planning and career

development Provides data points for annual performance appraisal

Employee Creates career planning tool Provides world-class knowledge resources Definitive progress in performance improvement and

evaluation Begins developing leadership competencies at every

grade level

What is the WIFM?

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Competencies

1. Technical Competencies – by job series i.e., 343, 560, 801, 1515

2. Core Competencies – Leadership, team work, supervisory, management, critical thinking, problem solving, systems thinking

3. Workplace Ecosystem – Diversity, sexual harassment, ethics, information assurance

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www.mykrc.org

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2 Competency Categories

GS343 – Management/Program Analyst

1. Major Technical Competencies:

A. Program Effectiveness SurveysB. Program Resource AnalysisC. Program Readiness and Contingency Planning

2. Major Core Competencies: Select An Assessment Survey

A. Pearson B. Enlightened LeadershipC. McGraw-Hill

3. Workplace Ecosystem

A. DiversityB. Information AssuranceC. EthicsD. Sexual Harassment

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Technical Competencies

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CLP and Knowledge Resources

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2 Competency Categories

GS343 – Management/Program Analyst

1. Major Technical Competencies:

A. Program Effectiveness SurveysB. Program Resource AnalysisC. Program Readiness and Contingency Planning

2. Major Core Competencies: Select An Assessment Survey

A. Pearson B. Enlightened LeadershipC. McGraw-Hill

3. Workplace Ecosystem

A. DiversityB. Information AssuranceC. EthicsD. Sexual Harassment

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Core Competency Assessment

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Core Competency Assessment

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Test proof of concept: Add 400 pilot users (OSD/WHS/Partner

Agencies)

Continue to improve KRC based on user feedback

Pilot until July 1, 2004 Full implementation Summer ‘04

Milestones