1 Irene Barkby Director of Nursing, Strategy and Governance Executive Lead for Participation.

1

Irene Barkby

Director of Nursing, Strategy and Governance

Executive Lead for Participation

2

Expertise and support in hard times

Our Intent… Involving People

3

Our Customers Feedback…

4

Our Values…

5

Our Customer Focus…

• Everything we do is focused on supporting Scotland’s health

• Endeavour to understand our customers’ needs and expectations

• Manage performance against what matters most to them

6

Our Aim for the Day…

• Effective participation

• Quality of engagement

• Informed to influence

• Perceptions of value

7

Our Approach…

Small group engagement opportunities

• Morning Sessions 11.10am- 1.00pm

• Lunch 1.00pm – 1.30pm

• Afternoon Sessions 1.40pm- 3.30pm

• Plenary 3.40pm

Day ends at 4.00pm

8

Your Input Sought…

• Group discussions

• Identify opportunities

• Share local knowledge & build understanding

• Identify potential for value creation

9