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1. Introduction to Information Technology (1)

Apr 10, 2018

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    MODULE-1

    Introduction to Information Technology

    ( Digital Economy)

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    Module01 2

    Why Computers ? Speed

    Accuracy

    Consistency Reliability

    Integration

    Less Redundancy

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    Module01 3

    Information Data

    Processed, Organised and integrated

    To help Analyze data and take decisions

    May not know ahead, what

    information you want and what datato collect ?

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    Module01 4

    The Old Economy Taking Photos

    1. Buy film in a store

    2. Load your camera

    3. Take pictures4. Take roll of film to store for processing

    5. Pickup the film when ready

    6. Select specific photos for enlargement

    7. Mail to family and friends

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    Module01 5

    The New Economy Taking Photos

    1st Generation Digital Photography

    Old economy except 6 and 7 were replacedby using a scanner and emailing ie. Taking

    care ofSelection and Mailing.

    2nd Generation Digital Photography

    Use a Digital Camera, no film, no processing.

    3rd Generation Digital Photography

    Your Digital Camera is now your mobilephone, in your binoculars or a palmtop

    computer.

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    Module01 6

    Digital Economy New Economy

    E-Business:

    The use of electronic technologies

    to transact business. Collaboration:

    People and Organizations interact,communicate, collaborate and

    search for information Information Exchange:

    Storing, processing andtransmission of information.

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    Module01 7

    Digital Business

    Your D om ain/UR L

    Internet

    POS

    Appli

    c

    S

    rv

    r

    St

    r

    3

    T

    i

    li

    t

    Appli

    c

    On-line Multi-station Store

    t

    Appli

    c

    St

    r

    1

    On-line

    Single-station Store

    On-line Customers

    Consumer & Business

    Commercial

    E-commerce

    H ub

    AccountingPhone OrdersMail Orders

    Order Fulfill ment

    STARS

    T

    i

    li

    t

    T

    i

    li

    t

    In-house operations

    Purchasing

    On-line

    Salesperson

    L i n u x C r e d i t C a r d A p p r o v a l

    Ap a c h e S e r v e r

    C o l d F u s i o n

    Sybase ASE Database

    L i n u x SSL

    Ap a c h e S e r v e r

    Be a c o n H i l l 's Sta r s

    T a r e n te l l a

    SC O U n i x Linux

    Unix

    Bu siness to B usiness

    Server

    E-Com m erce Server

    W indow s 2000

    O ffice Suite

    Video Con ferencing

    Server

    IP Ad dress 1

    IP Add ress 2

    IP Add ress 3

    STARS

    Networks

    Internet

    Telecommunications

    ConsumerIn-office

    Field Sales

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    Module01 8

    Business Models

    A business model is a method of doingbusiness by which a company cangenerate revenue to sustain itself. The

    model spells out how the company addsvalue to create a product or service.

    (Value Chain) Nokia makes and sells cell phones

    A TV station provides free broadcasting. Its

    survival depends on a complex model involvingadvertisers and content providers.

    Internet portals, such as Yahoo, also use acomplex business model.

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    Module01 9

    Digital Age Business Models

    Name-Your-Own Price

    Reverse Auctions

    Affiliate Marketing

    E-Marketplaces and Exchanges

    Electronic aggregation (buying

    groups)

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    Module01 10

    Dri ers Forcing Changes In Business

    Models

    Environmental, organizational, and technologicalfactors are creating a highly competitive businessenvironment these factors or forces can changequickly, sometimes in an unpredictable manner.

    Therefore, companies need to react frequentlyand quickly to both the threats and theopportunities resulting from this new business

    environment.

    A response can be a reaction to apressure already in existence, an initiativeintended to defend an organization against futurepressures, or an activity that exploits anopportunity created by changing conditions.

    Business Pressures

    Business Critical Response Activities

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    Module01 11

    The Dri ers of change

    Business Pressures on an Organization thatforce change.

    Market

    Technology

    Society

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    Module01 12

    The Dri ers of change Continued

    Business Pressures on an Organization.

    MarketSociety

    Technology

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    Module01

    13

    Organizational Response to these

    Dri ers

    Strategic Systems

    Continuous Improvement Operational Efficiency

    Restructuring business processes

    Manufacturer to order

    Customer Focus Strategy Employ E-business tools

    Business Alliances

    Technology is required toTechnology is required toeffectively implementeffectively implementthese critical responses.these critical responses.

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    Module0114

    Information ystems - Components

    Input

    ProcessOutput

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    Module0115

    Information ystem Types

    Strategy

    TacticsOperations

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    Module0116

    Information ystem

    An information system (IS) collects, processes, stores,analyzes, and disseminates information for a specificpurpose. Like any other system, an information systemincludes inputs (data, instructions) and outputs (reports,calculations). Itprocesses the inputs by using technologysuch as PCs and produces outputs that are sent to users

    or to other systems via electronic networks and afeedbackmechanism that controls the operation.

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    Module0117

    Information ystem Is A ystem

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    Module0118

    Computer Based Information ystem

    Hardware

    Software

    Data Network

    Procedures

    People

    Hardware

    Software

    People

    DataApplicationApplication

    More than hardwareMore than hardwareand softwareand software

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    Module0119

    Applications and Operations

    Retail operations

    Wholesale

    Manufacturing Human Resources

    Marketing

    Content management

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    Module0120

    Information ystems

    MarketingMarketing

    Identify customers

    Determine what they want Planning products

    Advertising and promoting products

    Determine prices for products

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    Module0121

    Information ystems

    SalesSales

    Contact customers

    Sell the product Take the order

    Follow-up on the sale

    5 year sales forecast

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    Module0122

    Information ystems

    ManufacturingManufacturing

    Control Equipment and machinery

    Design new products When and quantity ofproducts to produce

    New production facilities

    Generate the work order

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    Module0123

    Information ystems

    Functional PerspectiveFunctional Perspective

    PurchasingPurchasing

    Which vendors Quantity to purchase

    Coop, rebate tracking

    Handle delivery discrepancies

    Generate the purchase order

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    Module0124

    Information ystems

    Functional PerspectiveFunctional Perspective

    FinanceFinance

    Financial Assets Investment management

    Banking

    Long term budgets

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    Module0125

    Information ystems

    AccountingAccounting

    Accounts Receivable

    Disbursements Payroll

    Depreciation

    Earned Coop and Rebates

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    Module0126

    Information ystems

    Human ResourcesHuman Resources Employee wages, salaries & benefits

    Long term labor requirements

    Tracking vacation, sick,

    Track employee skills

    Interview and review employees

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    Module0127

    PROBLEM FACED IN

    INFORMATION Y TEM

    Processing Over Load

    System Slow Down

    Data Accuracy

    Insufficient Storage

    Data Not Recd in TimeTimely output

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    Module0128

    Trends in Technology

    Cost-performance ratio of chips keeps improving.Moores Law, his prediction was that the processingpower of silicon chips would double every 18 months.

    According to McGarvey &tenornetworks.com, statesthat the performance of optical communicationnetworks is growing by a factor of 10 every threeyears

    Several new devices and methods to increase storagecapacity price performance

    Object technology enables the development of self-contained units of software that can be shared

    Networked and distributed computing is emergingrapidly Metcalfes Law.

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    Module0129

    Trends in Technology (continued)

    Internet

    Mobile Computing and M-Commerce

    Wireless networks Pervasive Computing

    Smart Devices

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    Module0130

    Trends in Technology (continued)

    The Network Computer

    Optical Networks

    Storage Area Networks

    Intranets &Extranets

    The Internet

    The Networked EnterpriseThe Networked Enterprise

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    Module01

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    MANAGERIAL ISSUES

    Recognizing opportunities for using IT and Web-based systems.

    Who will build, operate, and maintain the information systems. This is acritical issue because management wants to minimize the cost of IT whilemaximizing its benefits. Some alternatives are to outsource portions, or even all, ofthe IT activities, and to divide the remaining work between the IS department andthe end users.

    How much

    IT? This is a critical issue related to IT planning. IT does not come free,but not having it may be much costlier.

    How important is IT? In some cases, IT is the only approach that can helporganizations. As time passes, the comparative advantage of IT increases.

    Is the situation going to change? Yes, the pressures will be stronger as timepasses. Therefore, the IT role will be even more important.

    Globalization. Global competition will have an impact on many companies. However,globalization opens many opportunities, ranging from selling and buying productsand services online in foreign markets, to conducting joint ventures or investing inthem. IT supports communications, collaboration, and discovery of informationregarding all the above.

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    Module01

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    MANAGERIAL ISSUES Continued

    Ethics and social issues. The implementation of IT involves many ethical andsocial issues that are constantly changing due to new developments in technologiesand environments. These topics should be examined any time an IT project isundertaken.

    Transforming the organization to the digital economy. The transformation canbe done on several fronts. Management should study the opportunities, consideralternatives and prioritize them.