1 Internal Use Only – Not for Distribution 2016 Walmart Program DirectHealth Agent Portal 2016 Walmart Program DirectHealth Agent Portal.

1Internal Use Only – Not for Distribution

2016 Walmart ProgramDirectHealth Agent Portal

2Internal Use Only – Not for Distribution

Agent Portal Functions

• Home

• Training

• Carrier Certification

• Name Tag Ordering

• Scheduling your Store Staffing Events

• Reporting Store Activity

• Help

3Internal Use Only – Not for Distribution

Getting Started

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Getting Started

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Getting Started

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Getting Started

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Getting Started

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Home

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Training

10Internal Use Only – Not for Distribution

Carrier Certification

11Internal Use Only – Not for Distribution

Carrier Certification

12Internal Use Only – Not for Distribution

Name Tag Ordering

13Internal Use Only – Not for Distribution

Scheduling Sales Events

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Scheduling Events Basics

• What is a Sales Event

• Why do I need to Schedule Work Hours

• 5 Time Slots Available– 9 AM to 1 PM

– 10 AM to 4 PM

– 11 AM to 3 PM

– 1 PM to 5 PM

– 3 PM to 7 PM

• Hours must be Schedule for all events in the Walmart Store from 10/5/2015 to 1/31/2016.

15Internal Use Only – Not for Distribution

Scheduling Events Timeline

• Dates that are not outside of 15 calendar days will not be available for scheduling new events.

• You have the option to modify or change your events.

• Once you meet your limit of 5 permissible changes or cancels, you will require escalated intervention to cancel events.

Number of Permissible Changes/Cancels

Required Days Prior to Creating New Event

Required Days to Change Event

Required Days to Cancel Event

5 15 Days 7 Days 7 Days

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Schedule Events

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Viewing, Changing, and Cancelling Scheduled Events

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Calendar

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Calendar

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Modify Event

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Cancelling Event

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Reporting Activity in the

Store

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Reporting Your Store Activity

24Internal Use Only – Not for Distribution

Reporting Your Store Activity

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Reporting Your Store Activity

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How do I get Help?

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Help

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Help

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Help

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Help

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Help

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Thank you