1 INSTITUTE OF BANKING EDUCATION OF THE NATIONAL OF SLOVAKIA OF THE NATIONAL OF SLOVAKIA.

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INSTITUTEINSTITUTE OF BANKING EDUCATION OF BANKING EDUCATION

OF THE NATIONAL OF SLOVAKIAOF THE NATIONAL OF SLOVAKIA

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HISTORY1

Established in 1991 under the ground of the former State Bank of Czechoslovakia

In January 1993 when split of the country into two independent states took place, the IBE became organisational unit for special purposes of the National Bank of Slovakia (NBS), the Central Bank of the newly created Slovak Republic

Until late 90-ties the IBE served as a centre through which transfer of banking know how and knowledge of banking was streamed into the Slovak banking sector, in form of technical assistance provided by West, well developed countries

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HISTORY2

The IBE became fully self sustainable and developed in professional banking training and education centre providing wide scope of training, educational and development opportunities for Slovak bankers

Implementation of the Distance Learning system and methodology in second half of 90-ties, development of first DL programmes, opening of the first DL course Bank Management in 1997

Developing and designing various Distance Learning programmes with different duration, aims and contents, targeted at different groups of bankers. All DL programmes are accredited by the Ministry of Education, successful participants are thus awarded certificates with the state validity.

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HISTORY3

The IBE worked as one of the partners in the project financed by EU Leonardo da Vinci and aimed at development of common European certificate of the foundation level – the European Foundation Certificate in Banking (EFCB). To implement results of the project the IBE developed and designed preparatory course in the form of Distance Learning programme and introduced exams leading to the certificate. The IBE was accredited by the EBTN Accreditation Committee in January 2005 and since that time has run the course as well as exams regularly each year.

Introduction and implementation of the Quality Management System according to the requirements of the international norm ISO 9001 in the IBE in 2000. Since that time the IBE QMS conformity to the rules, functionality and full operation have been regularly audited by internationally recognised company and the IBE continues to be the holder of the certificate

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HISTORY4

In 2003 the IBE became Department of the NBS Headquarters with the full responsibility for the NBS employees training and development

In 2004 Slovak Republic joint the European Union and the National Bank of Slovakia became member of the European System of Central Banks (ESCB) – The IBE was incorporated into the existing ESCB structure and system of cooperation among ESCB central banks in the area of training as well as into the international structure of technical cooperation among central banks and the system of providing technical assistance to central banks of less developed countries

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HISTORY5

In 2006 the IBE started to be more active also in providing training services to other financial institutions than banks in relation to the NBS taking regulatory and supervising function over the entire financial market

2008 – The NBS Management plans transformation of the IBE to the independent legal person most likely in the legal form of the non profit institution

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Professionalism of experienced and technically as well as Professionalism of experienced and technically as well as organisationally capable team of employees, openness, organisationally capable team of employees, openness, willingness, flexibility, striving for continuous personal willingness, flexibility, striving for continuous personal development and growthdevelopment and growth

Experienced team of external experts out of practice that Experienced team of external experts out of practice that guarantee quality, topical relevance and practical orientation of guarantee quality, topical relevance and practical orientation of trainingtraining

Use of modern and effective educational forms and methods, Use of modern and effective educational forms and methods, emphasis put on practical part of training – involving emphasis put on practical part of training – involving participants into the training process, attainment of practical participants into the training process, attainment of practical knowledge, skills, complex competencesknowledge, skills, complex competences

Continuous striving for increase of effectiveness and quality of Continuous striving for increase of effectiveness and quality of services provided by the IBE as well as of internal procedures services provided by the IBE as well as of internal procedures and system of work (maintenance and improvement of the and system of work (maintenance and improvement of the Quality Management System according to ISO 9001)Quality Management System according to ISO 9001)

VISION 1

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International anchoring, experience and contacts – International anchoring, experience and contacts – membership in the EBTN, relationships with leaders in banking membership in the EBTN, relationships with leaders in banking and financial training in individual countries of the EU and in and financial training in individual countries of the EU and in the world, involvement in international projects (namely within the world, involvement in international projects (namely within the EU oriented at integration of the financial services sector, the EU oriented at integration of the financial services sector, recognition of technical qualifications and certification of recognition of technical qualifications and certification of technical competences within the EU, as well as on technical competences within the EU, as well as on

improvement of quality of training providers servingimprovement of quality of training providers serving to the to the financial services sector in the EU)financial services sector in the EU)

VISION 2

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Close relationship with the National Bank of Close relationship with the National Bank of Slovakia as a client using services of the IBE as Slovakia as a client using services of the IBE as well as with the NBS experts acting in the position well as with the NBS experts acting in the position of lecturers and consultants for the needs of of lecturers and consultants for the needs of external target groups training and education – external target groups training and education – guarantee of topical relevance, informing about guarantee of topical relevance, informing about current and planned regulation of the financial current and planned regulation of the financial market, giving methodological guidance to the market, giving methodological guidance to the subjects under supervision of the NBSsubjects under supervision of the NBS

VISION 3

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The Institute of Banking Education – the The Institute of Banking Education – the leader and your reliable partner in financial leader and your reliable partner in financial training and education. training and education.

We understand the needs of Slovak banks and We understand the needs of Slovak banks and other financial institutions and know how to other financial institutions and know how to respond to them. We link the theory with respond to them. We link the theory with practice, the quality, professionalism and practice, the quality, professionalism and experience with responsibility and flexibility.experience with responsibility and flexibility.

MISSION STATEMENT

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For the years 2008 - 2011:For the years 2008 - 2011: The centre of financial training for wide The centre of financial training for wide

spectrum of target groups – banks, spectrum of target groups – banks, other financial institutions and publicother financial institutions and public

Accredited programmes – awarding Accredited programmes – awarding certificates to the programmes certificates to the programmes graduates, including internationally graduates, including internationally recognised certificatesrecognised certificates

STRATEGY 1

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Institution accredited according to the new Institution accredited according to the new act on life-long learningact on life-long learning

The IBE certification according ISO 9001 – The IBE certification according ISO 9001 – QMSQMS

Specialists on Distance Learning in financeSpecialists on Distance Learning in finance Elaboration and publication of new Elaboration and publication of new

materials about finance and bankingmaterials about finance and banking Specialised language training - certificatesSpecialised language training - certificates

STRATEGY 2

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International cooperation in the area of International cooperation in the area of development and arrangement of projects development and arrangement of projects in the financial fieldin the financial field

Cooperation with mass media- Cooperation with mass media- preparation of training activities preparation of training activities

Active website as a tool of providing the Active website as a tool of providing the information in finance and bankinginformation in finance and banking

Programmes for students of secondary Programmes for students of secondary schools and universitiesschools and universities

STRATEGY 3

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Cooperation with universities specialised in Cooperation with universities specialised in banking and financebanking and finance

Exams examining technical capabilities for Exams examining technical capabilities for certain professions in banking and financecertain professions in banking and finance

Arrangement of conferences to timely Arrangement of conferences to timely topicstopics

STRATEGY 4

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Permanent staff – 16 including Director, Permanent staff – 16 including Director, secretary and two heads of sectionssecretary and two heads of sections

The pool of around 100 external expertsThe pool of around 100 external experts Organisational structure - two sections:Organisational structure - two sections: - Educational Projects and Planning Activities - Educational Projects and Planning Activities

Section (8 people including the head)Section (8 people including the head) - Organisational and Training Arrangement - Organisational and Training Arrangement

Section (6 people including the head)Section (6 people including the head)

TEAM 1

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IBE Director – Ing. Dušan Garay, CSc.IBE Director – Ing. Dušan Garay, CSc. Deputy Director, Head of Educational Deputy Director, Head of Educational

Projects and Planning Activities Section Projects and Planning Activities Section – Ľudmila Lipovská– Ľudmila Lipovská

Head of Organisational and Training Head of Organisational and Training Arrangement Section – Ing,. Daniela Arrangement Section – Ing,. Daniela KružičováKružičová

TEAM 2

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Accomplish transformation of the IBE into Accomplish transformation of the IBE into independent legal person according to the NBS independent legal person according to the NBS Management decisions and instructions within Management decisions and instructions within the time-frame defined by the NBS the time-frame defined by the NBS managementmanagement

Introduce all the necessary changes in the Introduce all the necessary changes in the system of work of the IBE and procedures system of work of the IBE and procedures related to the changes in the IBE position and related to the changes in the IBE position and its relations to the NBS and external its relations to the NBS and external environmentenvironment

MAJOR OBJECTIVES – 2008

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Establish/further develop relationships with Establish/further develop relationships with associations and other institutions that represent associations and other institutions that represent various financial institutions/ certain professions in various financial institutions/ certain professions in banking and finance in order to widen and enrich the banking and finance in order to widen and enrich the IBE services to other potential target groups in the IBE services to other potential target groups in the Slovak financial services sectorSlovak financial services sector

Contribute to the smooth introduction of euro in Contribute to the smooth introduction of euro in Slovakia by training courses devoted to various Slovakia by training courses devoted to various aspects of this process for different target groups in aspects of this process for different target groups in the society including public the society including public

MAJOR OBJECTIVES – 2008

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Enlarge the scope and enrich training activities for other Enlarge the scope and enrich training activities for other financial institutions than banks and for new target groups financial institutions than banks and for new target groups including publicincluding public

Innovate or develop and design new programmes of Innovate or develop and design new programmes of Distance Learning/blended learning for bankers and new Distance Learning/blended learning for bankers and new target groupstarget groups

Introduce in Slovakia system of competences certification Introduce in Slovakia system of competences certification according to results of the CERTIFIED project as well as according to results of the CERTIFIED project as well as related exams and preparatory courses related exams and preparatory courses

Develop new types of training activities for newly Develop new types of training activities for newly addressed target groups, such as students and teachers of addressed target groups, such as students and teachers of secondary schools and universities, journalists, public, etc.secondary schools and universities, journalists, public, etc.

MAJOR OBJECTIVES – 2009 - 2011

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Ensuring in a complex way training and Ensuring in a complex way training and development of the NBS employeesdevelopment of the NBS employees

Training and education of employees of banks Training and education of employees of banks and other financial institutionsand other financial institutions

Cooperation in training within the ESCBCooperation in training within the ESCB Foreign technical cooperation and providing Foreign technical cooperation and providing

foreign technical assistance to central banksforeign technical assistance to central banks Training for public, namely students of Training for public, namely students of

secondary schools and universitiessecondary schools and universities Participation in international projects, namely Participation in international projects, namely

within the EUwithin the EU

MAJOR ACTIVITIES

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Based on identification of training and development needs for Based on identification of training and development needs for the calendar year declared in Individual plans of professional the calendar year declared in Individual plans of professional developmentdevelopment

Annual plan of activities in following categories:Annual plan of activities in following categories: Technical training in banking and finance Technical training in banking and finance Management training and development Management training and development Development of personal and social skills and competencesDevelopment of personal and social skills and competences Language trainingLanguage training IT trainingIT training Training of trainersTraining of trainers Training of specific focusTraining of specific focus

TRAINING AND DEVELOPMENT

OF THE NBS EMPLOYEES

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In-house training and development activities prepared and In-house training and development activities prepared and run by the IBE - in all the categoriesrun by the IBE - in all the categories

Sending employees to training and development events Sending employees to training and development events organised by external providers in Slovakia and abroad organised by external providers in Slovakia and abroad (ESCB Training Activities commonly agreed and organised (ESCB Training Activities commonly agreed and organised within the ESCB, ESCB Open Training Activities organised within the ESCB, ESCB Open Training Activities organised by individual ESCB central banks, wide range of events by individual ESCB central banks, wide range of events provided in the frame of technical cooperation by world's provided in the frame of technical cooperation by world's central banks, MMF, FED, BIS, FSI, etc.)central banks, MMF, FED, BIS, FSI, etc.)

Training and development activities prepared and organised Training and development activities prepared and organised by the IBE for banks and other financial institutionsby the IBE for banks and other financial institutions

TRAINING AND DEVELOPMENT OF THE NBS EMPLOYEES

ACTIVITIES/IBE SERVICES

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TYPES OF TYPES OF IN-HOUSE CIN-HOUSE COURSES OURSES PROVIDEDPROVIDED BY THE IBE BY THE IBE::

Technical Training:Technical Training:Regular Introductory course for new employeesRegular Introductory course for new employees

Crosscut of the NBS activitiesCrosscut of the NBS activities Specialised seminars devoted to topics like Specialised seminars devoted to topics like

Basel II, Operational Risk Management, Basel II, Operational Risk Management, Derivatives, Bonds, etc.Derivatives, Bonds, etc.Short-term seminars devoted to various aspects Short-term seminars devoted to various aspects related to introduction of euro in Slovakia and to related to introduction of euro in Slovakia and to timely topics of the integration to the EU and timely topics of the integration to the EU and Euro areaEuro area

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Management training and development:Management training and development:complex programme for middle managers complex programme for middle managers accredited by the Ministry of Education accredited by the Ministry of Education (consisting of 7 two-day modules and finished (consisting of 7 two-day modules and finished by the Assessment Centre)by the Assessment Centre)short-term seminars of practical training type short-term seminars of practical training type aimed at attainment and development of aimed at attainment and development of concrete management skills according to concrete management skills according to indentified needsindentified needs



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Personal and social skills developmentPersonal and social skills developmentshort-term seminars of practical training short-term seminars of practical training type aimed at development of concrete type aimed at development of concrete skills and competences according to skills and competences according to identified needs, e.g. Time and Stress identified needs, e.g. Time and Stress management, Negotiation, Assertiveness, management, Negotiation, Assertiveness, Personal development of the NBS employeePersonal development of the NBS employeeoutdoor type training activities, namely outdoor type training activities, namely aimed at personality development and team aimed at personality development and team building and cooperationbuilding and cooperation



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Language training Language training system of English long-term group courses for levels from False system of English long-term group courses for levels from False Beginners (A 1/II) up to Upper-Intermediate (B 2/I) – levels fully Beginners (A 1/II) up to Upper-Intermediate (B 2/I) – levels fully harmonized with the Common European Framework for languagesharmonized with the Common European Framework for languagesindividual (1:1) courses for the NBS top managersindividual (1:1) courses for the NBS top managerssmall-group long-term coursessmall-group long-term coursesMedium-term courses (3-4 months) and short-term seminars and Medium-term courses (3-4 months) and short-term seminars and workshops specialised on certain aspects of language and workshops specialised on certain aspects of language and communication, on certain phenomena and situations or communication, on certain phenomena and situations or specialised topics and terminology (e.g. Grammar, oral/written specialised topics and terminology (e.g. Grammar, oral/written communication, conversation, Professional/Business English, communication, conversation, Professional/Business English, Banking and Financial English/German, reports, presentation, Banking and Financial English/German, reports, presentation, negotiation and meeting skills, preparation for Cambridge exams negotiation and meeting skills, preparation for Cambridge exams of Business English, etc.)of Business English, etc.)Some courses are led by Slovak teachers, other by native speakersSome courses are led by Slovak teachers, other by native speakers



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IT Training:IT Training:Basic courses for employees that use SWs included Basic courses for employees that use SWs included in the MS Office in a position of ordinary users in the MS Office in a position of ordinary users (Word, Excel, Power Point, ACCESS, etc.)(Word, Excel, Power Point, ACCESS, etc.)Specialised courses for ordinary users (e.g. Specialised courses for ordinary users (e.g. Creation of tables in Excel, functions in tables, Creation of tables in Excel, functions in tables, advanced techniques in work with table processor, advanced techniques in work with table processor, work with databases, etc.)work with databases, etc.)Technical courses for IT experts – external Technical courses for IT experts – external providersproviders



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SCOPE OF ACTIVITIESSCOPE OF ACTIVITIES::

Number of Training Activities/Events

357

169

286

182

341

175

310

234

282 273

0

50

100

150

200

250

300

350

400

SR Z SR Z SR Z SR Z SR Z

2003 2004 2005 2006 2007

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Number of Participants

2499

244

1842

241

2416

229

2499

310

2171

372

0

500

1000

1500

2000

2500

3000


2003 2004 2005 2006 2007

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Number of Hours Spent in Training

47918

8161

48775

8864

48159

8302

42407

9720

37602

11758

0

10000

20000

30000

40000

50000


2003 2004 2005 2006 2007

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Number of NBS Participants in Training activities organised by the IBE

266

418

634

365 383

515

351403 429

572

0

100

200

300

400

500

600

700

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002

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TRAINING AND EDUCATION OF BANKS AND

OTHER FINANCUAL INSTITUTIONS EMPLOYEES

Based on results of the investigation Based on results of the investigation of needs and interest among banks of needs and interest among banks and other financial institutionsand other financial institutions

Annual programme for the calendar Annual programme for the calendar year published and regularly up-to-year published and regularly up-to-dated at the NBS websitedated at the NBS website

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Categories of training and educational activities (1):Categories of training and educational activities (1):Basic coursesBasic coursesDistance Learning and Blended LearningDistance Learning and Blended LearningEuro IntegrationEuro IntegrationStrategic, project and change managementStrategic, project and change managementManagement of assets and liabilities, risks and costsManagement of assets and liabilities, risks and costsFinancial marketsFinancial marketsProviding loans, financing of clientsProviding loans, financing of clients



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Categories of training and educational Categories of training and educational activities (2):activities (2):PaymentsPaymentsAccounting, reporting and taxesAccounting, reporting and taxesInternal auditInternal auditSelling financial products and servicesSelling financial products and servicesLegal aspects of banking and financeLegal aspects of banking and financeInformation systems for financial sectorInformation systems for financial sector



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Categories of training and educational Categories of training and educational activities (3):activities (3):

Management training and developmentManagement training and development

Personal and social skills and competences Personal and social skills and competences developmentdevelopment

Language trainingLanguage training

Training of TrainersTraining of Trainers



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SCOPE OF ACTIVITIES

Number of Activities/Events

7 14

80

115

133 130 128 131

155

133116 110

7688

109120

101

0

20

40

60

80

100

120

140

160

180

199119921993

1994199519961997

199819992000

2001200220032004

200520062007

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Number of Participants

181

771

1506

2319

2639

19122188

25502746

2273

17571626

10741035

15591287

1097

0

500

1000

1500

2000

2500

3000

19911992199319941995199619971998199920002001200220032004200520062007



SCOPE OF ACTIVITIES

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COOPERATION IN TRAINING WITHIN THE ESCB

The IBE represents the NBS with regards issues The IBE represents the NBS with regards issues concerning training in the ESCB Human Resources concerning training in the ESCB Human Resources ConferenceConference

The IBE actively participates in the ESCB Task Force The IBE actively participates in the ESCB Task Force on Training and Development and performs related on Training and Development and performs related tasks concerning proposing the strategy in training tasks concerning proposing the strategy in training within the ESCB, development of new common within the ESCB, development of new common programmes and forms and practical issues of running programmes and forms and practical issues of running ESCB trainingESCB training

In the name of the NBS the IBE organises some of In the name of the NBS the IBE organises some of common ESCB Training Activitiescommon ESCB Training Activities

The IBE offers some of its own training events as Open The IBE offers some of its own training events as Open seminars to other ESCB central banksseminars to other ESCB central banks

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FOREIGN TECHNICAL COOPERATION AND PROVIDING FOREIGN TECHNICAL

ASSISTANCE TO CENTRAL BANKS

The IBE represents the NBS in the group of coordinators The IBE represents the NBS in the group of coordinators existing with the BIS existing with the BIS

Providing technical cooperation – the IBE in cooperation Providing technical cooperation – the IBE in cooperation with expert departments of the NBS prepares and runs with expert departments of the NBS prepares and runs consultations, seminars and other training activities for consultations, seminars and other training activities for foreign central banks, namely from new EU member statesforeign central banks, namely from new EU member states

Providing technical assistance - the IBE in cooperation Providing technical assistance - the IBE in cooperation with expert departments of the NBS prepares and runs with expert departments of the NBS prepares and runs training activities for central banks of less developed training activities for central banks of less developed countries according to requests and specific needs defined countries according to requests and specific needs defined by those central banks (since 2006 the main focus is by those central banks (since 2006 the main focus is National Bank of Ukraine in harmony with the EU National Bank of Ukraine in harmony with the EU Neighbourhood policy as well as in sense of Slovak foreign Neighbourhood policy as well as in sense of Slovak foreign policy priorities) policy priorities)

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Training for public

The IBE arranges practice of students of secondary schools The IBE arranges practice of students of secondary schools and universities in the NBSand universities in the NBS

For 2008 the IBE prepared two types of seminars devoted For 2008 the IBE prepared two types of seminars devoted to security elements and disclosure of counterfeits of euro – to security elements and disclosure of counterfeits of euro – as a part of the National plan to introduce euro in Slovakia. as a part of the National plan to introduce euro in Slovakia. The first type of the seminar is aimed at development of The first type of the seminar is aimed at development of future lecturers that will act as multipliers in sharing the future lecturers that will act as multipliers in sharing the knowledge further on. The second type is aimed for knowledge further on. The second type is aimed for anybody interested in attaining the knowledge and skills. anybody interested in attaining the knowledge and skills. Both types so programmes can be organised also in house Both types so programmes can be organised also in house based on order of certain institution/any legal person.based on order of certain institution/any legal person.

Starting from 2009 the IBE plans to enlarge and enrich Starting from 2009 the IBE plans to enlarge and enrich training activities specifically aimed for public and other training activities specifically aimed for public and other new target groupsnew target groups

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INTERNATIONAL CO-OPERATION

Member of the EBTN, relationship with leading Member of the EBTN, relationship with leading providers of training and education in European providers of training and education in European countries and in the worldcountries and in the world

In the name of the NBS cooperation in training In the name of the NBS cooperation in training issues within the ESCB as well as with other issues within the ESCB as well as with other central banks and institutions like MMF, FED, central banks and institutions like MMF, FED, FSI, World bankFSI, World bank

Participation in international projectsParticipation in international projects,, namely namely within the EU (EFCB, CERTIFIED, within the EU (EFCB, CERTIFIED, EQUALIFISE)EQUALIFISE)

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THANK YOUTHANK YOU

1 INSTITUTE OF BANKING EDUCATION OF THE NATIONAL OF SLOVAKIA OF THE NATIONAL OF SLOVAKIA.

Documents

financial training

training services

training process

quality management system

professional banking

area of training

certificate slide

ibe qms conformity