March 2008 Athens University of Econ omics & Business 1 Information Technology & Economic Development: A Case Study of Ireland Eileen M. Trauth, PhD 2008 Fulbright Distinguished Chair in Gender Studies Associate Dean for Diversity, Outreach & International Engagement Director, Center for the Information Society College of Information Sciences & Technology The Pennsylvania State University [email protected]http:// cis.ist.psu.edu
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1 Information Technology & Economic Development: A Case Study of Ireland Eileen M. Trauth, PhD 2008 Fulbright Distinguished Chair in Gender Studies Associate.
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March 2008 Athens University of Economics & Business
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Information Technology & Economic Development: A Case Study of Ireland
Eileen M. Trauth, PhD
2008 Fulbright Distinguished Chair in Gender StudiesAssociate Dean for Diversity, Outreach
& International EngagementDirector, Center for the Information Society
College of Information Sciences & TechnologyThe Pennsylvania State University
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Data Collection: Interviews(Fulbright 1989-1990)*
Formal and ad hoc interviews with workers and managers in (American and Irish) firms in Irish information sector
Formal interviews with representatives of government & industrial policy agencies
Ad hoc interviews with members of society______
* Dublin City University
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Data Collection: Participant Observation
Participant observation in information sector firms (micro) (1989-1993)
Participant observation in Irish society (macro) (1989-1999)
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Data Collection: Document Analysis
Public policy documents about industrial & information policy
Cultural & historical literature
Contemporary news
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Data Analysis & Interpretation
Grounded Theory: open coding
Interpretation (reflexive)
Triangulationliterature
research communities (global IS, internat’l business)
Member checkingreturn visitsIrish studies research community
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Findings
1. Identification of relevant socio-cultural characteristics
2. Fitting the information economy to the culture
3. The role of public policy in evolution of the information economy
4. Generalizable implications for the information age
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Findings-1: Socio-cultural Characteristics
The Workers
young
educated
middle class
male
family-oriented
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Findings-1: Socio-cultural Characteristics
The Workplace
social
interconnected
interpersonal
post-colonial
religious
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Findings-1: Socio-cultural Characteristics
The Workplace
productive (‘live to work’ vs ‘work to live’)
late
remote (island mentality, circumspect, confident
collective (tribe, recognition)
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Findings-1: Socio-cultural Characteristics
The Workplace
anti-authoritarian
non-hierarchical
non-union
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Findings-2: Fitting the Information
Economy to the Culture young/productive - flexible, enthusiastic, inexperiencededucated - well-rounded, skilled, able to learnreligious/interpersonal/cooperative - caring, helpful, vision of the whole
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Findings-2: Fitting the Information Economy to the Culture
non-industrial/non-hierarchical/late - output vs. input orientation
anti-authoritarian - questioning, creative
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Findings-2: Fitting the Information Economy to the Culture
Supporting entrepreneurship and risk
- fear of failure, self-confidence, begrudging
Building wealth
- nonmaterialistic, family priorities
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Findings-2: Fitting the Information Economy to the Culture
Removing labor force barriers
- gender, age, social class
Remaining Irish
- cultural identity, cross-cultural
work environment
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Findings-3: Influence of Public Policy
Evolutionary Approach
Environmental Scanning
Adaptive Response
Unintentional
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Findings-3: Influence of Public Policy
Stages of Evolution
crisis response: radical change
industrialization by invitation
multinational IT firms
recognition of an information economy
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Findings-3: Influence of Public Policy
Environmental Scanning
recognize potential of IT sector
develop societal infrastructures
(education, telecom, trans.)
migrate toward ‘suitable’ IT sub-sectors
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Findings-3: Influence of Public Policy
Adaptive Response
1971: computer manufacturing as
‘clean industry’
1982: refine foreign investment scheme
1992: migrate toward software
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Findings-3: Influence of Public Policy
Unintentional
industrial (not post-industrial) jobs
not a coherent IT sector
responding to crises
incorporating changes into vision
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Findings-4: Generalizable Implications for the Information Age
Need to understand the characteristics of information work
- facilitating information work
- ensuring a supply of qualified information workers
- managing the information workplace
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Findings-4: Generalizable Implications for the Information Age
Need to leverage socio-cultural characteristics
- recognizing the influence of cultural context
- exploiting distinctive characteristics
- overcoming barriers
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Findings-4: Generalizable Implications for the Information Age
Need to adapt the vision along the way
- reconfiguring industrial and information policy
- adjusting the business climate
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Follow-on ResearchUnderstanding the nature of information work (the creative economy)
Overcoming barriers to underrepresented groups (gender, race, ethnicity, age, social class)
Development of the IT labor force (education, professional development)
Impact of the information economy on society (culture, economy, infrastructure, policy)
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Ireland 2003 +
Methodology• 2003-2006 Science Foundation Ireland,
Walton Visitor Award (Univ. Limerick)
- ethnographic investigation - comparative study of gender• 2005-2007: regional case study of