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1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012
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1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

Mar 26, 2015

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Isaac Harper
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Page 1: 1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

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How to look up BCN members in Health e-BlueSM

The steps to follow…

James Haskins Blue Care Network

June 8, 2012Updated August 2012

Page 2: 1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

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Access Health e-Blue.

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2

Click on BCN Health e-Blue.

Log in to Provider Secured Services.

If you don’t have a Provider Secured Services user name and password, you’ll need to apply to get them. Make sure you apply for access to both web-DENIS and Health e-Blue.

Page 3: 1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

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Open the Patient - Eligibility panel.

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Click on Panel - Patient Eligibility.

Page 4: 1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

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Search the records.

Select your PCG or office.

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To get a full report, set the Practice Group/Solo Physician, PCP and Product Line fields to “All” and set the Report Year field to “2012YTD.”

You can do all the sorting once you have the entire file and have converted it to an Excel® spreadsheet.

Click Search Records.

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Page 5: 1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

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Export the file as a CSV file.

When the search is complete, click Export as CSV File. Save the CSV file.

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Page 6: 1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

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Open the CSV file and save it as an Excel file (.xls).

Save the file as an Excel file.

Page 7: 1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

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Sort and filter the data in Excel.

Open the Excel file.

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Sort by product.

Refer to the table of BCN Plan Codes with Plan Names (next page).

11Note the risk score for each member.

(ADCG2 column)The higher the score, the sicker the member. Members with scores of 3,4 and 5 are flagged for review by BCN Care Management.

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To see how to access more information on the members followed by BCN Care Management, keep reading...

Member names

PCP names

Continue to sort and filter the data to meet your needs.

Open the Help function in Excel to get instructions. Keep your original file intact, just in case.

Page 8: 1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

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Table of plan codes + plan names.

In the Excel file, be sure to filter out plans that are not a part of MiPCT* or your data will not be correct.

*Michigan Primary Care Transformation Project

Page 9: 1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

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Search for Patient Condition data.

ASelect the conditions.

Click Search Records.

C

B

Click on Panel – Patient Conditions.

Page 10: 1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

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Export and save the file. View the data.

When the search is complete, click Export as CSV File.

D Convert the CSV file into an Excel file and open the Excel file.

E

View the data on members’ risk scores and conditions. A “CM FLAG” of 1 identifies members being followed by BCN’s Care Management department.

F

Page 11: 1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

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Special thanks!

In the spirit of provider partnerships and collaboration, I would like to recognize Dana Getz from IHA, who provided the layout and direction for this presentation. 

Thank you, Dana!

J.H.H. IVD.G.

Page 12: 1 How to look up BCN members in Health e-Blue SM The steps to follow… James Haskins Blue Care Network June 8, 2012 Updated August 2012.

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Questions?

Questions?