1 HLC Steering Committee and Strategic Planning Committee Subcommittee: Criterion 5 - Engagement & Service April 18, 2006 Mark Chaplin, Chairperson - Subcommittee Criterion 5
Dec 28, 2015
1
HLC Steering Committee and Strategic Planning Committee
Subcommittee: Criterion 5 -
Engagement & Service
April 18, 2006
Mark Chaplin,Chairperson - Subcommittee Criterion
5
2
Criterion 5: Engagement & Service
As called for by its mission, North Central University identifies its constituencies and serves them in ways both value.
3
Answering the “so what?”
• “So what” are we doing with the previous four criterions in relationship to our constituents? Criterion 5 directly relates to these four previous criterion.
• Are we doing what we say we are doing?
• Are we who we say we are?
4
Component 5a: NCU learns from the constituencies it serves and analyzes its capacity to serve their needs and expectations.
• General Current Students:– Student Life Department
• App. 400 new students annually & all current students
• University website – current & prospective students; updated information
• Weekly communications– Student Success Center– Carlson Institute – non-traditional students
5
• Current & former Education Students, Teachers and Principals:– Current Education Students:
• WISE Program• Clinical experiences (total 144 classroom hours)• Student Teaching (2 sessions; total of 15 weeks)• Evaluation & assessments for above areas
– Former Education Students:• Graduate surveys
– Teachers and Principals:• Confer with NCU supervisors of student teaching• Written evaluations of each student teaching exp.• Interaction with Placement coordinator
6
• Alumni / Donors:– Improved communication– Alumni website developed (2000-2001)– President’s office and Advancement office –
continually pursuing more donors– Development of online giving for donors
• Businesses & Organizations in Twin Cities:– Student employment – temporary & permanent– Building a data base of business professionals
to serve as a resource for speakers & advisors
7
• Community / Neighborhood:– Ministry Service Learning (previously Ministry
Credits)– Neighborhood Non-profit organizations (e.g.,
annual Community Outreach Day)– Augustana Care Center (Nursing Home)– Elliot Park Neighborhood, Inc. (EPNI)– Woven (Music education)– Student-led Outreaches (e.g., Mardi Gras,
Saturday Night Evangelism)– Ethnic Communities– One Accord & NCU Chorale
8
• Missions / International Outreach:– Intercultural Studies Dept. (students take a
minimum of one cross-cultural trip abroad – focus on language & cultural acquisition)
– Ninedays – student-led mission trips
• Minnesota District AG:– Pastoral Academic Major Advisory Board
(qualifications & equipping for credentialing)– Ministry Internships
• AG World Missions (AGWM):– Over 200 NCU graduates serving as
missionaries overseas– More follow-up & tracking is needed
9
• Eleven Supporting AG Districts:– Information will be compiled from surveys
going out this Spring/Summer and assessed for next year’s HLC self-study report
• Board of Regents:– From 11 supporting AG Districts– Meets 2x annually
10
Component 5b: NCU has the capacity and the commitment to engage with its identified constituencies and communities.
• General Current Students:– Student Life Department
• Oversee all activities related to community life on campus
• Student retention
– Student Success Center – (e.g., tutoring)– Carlson Institute – non-traditional students
• Learning Centers, Master’s Commissions
• Independent studies
11
• Current & former Education Students, Teachers and Principals:– Current Education Students:
• Supervision during clinical & student teaching experiences
• Advising and Departmental chapels• Curriculum lab
– Former Education Students:• Serve on Teacher Education Committee• Settings for clinicals and student teaching• Guest speakers
– Teachers and Principals:• Interaction with NCU supervisors of student
teachers & Placement Coordinator
12
• Alumni / Donors:– App. 8,000 alumni– Mailings and communications– Personal contacts – district and national events– Special events held (e.g., Partners for Progress, annual
golf tournament)– Alumni association– Recognitions and awards– App. 1,400 donors – Christmas cards and gifts sent to
top 500 donors
• Businesses & Organizations in Twin Cities:– Need for improving ability to identify local constituents– Business professionals serve as a resource for speakers
& advisors
13
• Community / Neighborhood: (see written report for comments)– Ministry Service Learning (previously Ministry
Credits)
– Neighborhood Non-profit organizations
– Augustana Care Center (Nursing Home)
– Elliot Park Neighborhood, Inc. (EPNI)
– Woven
– Student-led Outreaches
– Ethnic Communities
– One Accord & NCU Chorale
14
• Missions / International Outreach:– Intercultural Studies Dept. – work with national and/or
missionary leadership – Ninedays – training in leadership, service, and cross-
cultural service• Minnesota District AG:
– Church Ministries Fair (held annually)– Ministry Internships (both semester and full-year
internships)– App. 2,600 NCU graduates live in Minnesota– Ministry teams (e.g., One Accord)– Placement – better statistical records are needed
• AG World Missions (AGWM):– Over 200 NCU graduates serving as missionaries
overseas– More follow-up & tracking is needed
15
Component 5c: NCU demonstrates its responsiveness to those constituencies that depend upon it for service.
• General Current Students:– Student Life Department
• Variety of communications• Student appointments• Student organizations
– Student Success Center • 14 student tutors & 2 student assistants• 25 hours per week – center staffed with a tutor• Proctor exams
– Carlson Institute – non-traditional students• Learning Centers, Master’s Commissions• Continuing Education program
16
• Current & former Education Students, Teachers and Principals:– Current Education Students:
• Provide services in advising, assistance on test preparation, supervision & personal feedback on clinicals & student teaching
• Student concerns & feedback are incorporated
– Former Education Students:• Provide help with completion of teaching licensure
applications & state licensure issues• Placement assistance• Curriculum lab resources available for use
– Teachers and Principals:• Clock hour certificates, honorariums, &
communication from members of Ed. Dept.
17
• Alumni / Donors:– Resource for feedback, new ideas, and suggestions
– Serve as both a voice and an ear for NCU
– Need to improve data from events, mailings, and activities
– Different levels of donors: Founders, Builders, Partners, and Sponsors; letters and/or gifts sent depending on levels of support
• Businesses & Organizations in Twin Cities:– Provide short-term & permanent staffing needs
– Working toward becoming an information and training resource for local businesses/organizations
18
• Community / Neighborhood: (see written report for comments)– Neighborhood Non-profit organizations – annual
Community Outreach Day is largest outreach
– Augustana Care Center (Nursing Home) – residents often attend NCU events
– Elliot Park Neighborhood, Inc. (EPNI) – works largely in connection with Student Life Department
– Woven – connecting people of like-minded mission in ministry to community
– Ethnic Communities – students and outreach ministries often continue to build bridges and stay connected following specific outreaches
19
• Missions / International Outreach:– Intercultural Studies Dept. – good reports of breaking
down negative American stereotypes overseas– Ninedays – respond to various needs dictated by those
whom they serve
• Minnesota District AG:– Ministry Internships (both semester and full-year
internships) – changes in structure; providing more online resources
– Placement – website under supervision of the Director of Church Relations
• AG World Missions (AGWM):– Responsiveness to needs is a big challenge– Need for developing more interaction with AGWM
20
Component 5d: Internal and external constituencies value the services that NCU provides.
• General Current Students:– Student Life Department
• Number of prospective & current students attending the many events and activities
– Student Success Center • 100% of current tutors would refer students to the
center for tutoring
– Carlson Institute – non-traditional students• Positive feedback on course evaluations
21
• Current & former Education Students, Teachers and Principals:– Current Education Students:
• Very strong and positive feedback on clinical & student teaching evaluations
– Former Education Students:• Actual use of curriculum lab
• Need NCU’s assistance in attaining teacher licensure in Minnesota & many other states
– Teachers and Principals:• Receive clock hour certificates which contribute to
requirements for license renewal
22
• Alumni / Donors:– Alumni office receives numerous letters of thanks for
events hosted by alumni office– Challenge is to raise the level of support from our
alumni – only approximately 10% give support annually
– Support from donors demonstrates the value they place on NCU
– Numerous scholarships available to students– Challenge to build and maintain contact information
with donors
• Businesses & Organizations in Twin Cities:– Continual requests for students to meet both internal &
external employment, as well as volunteer demands of non-profit organizations
23
• Community / Neighborhood: (see written report for comments)– Neighborhood Non-profit organizations – very positive
feedback on Community Outreach Day
– Augustana Care Center (Nursing Home) – some students report residents have become like “grandparents away from home”
– Elliot Park Neighborhood, Inc. (EPNI) – grateful for small college presence in neighborhood
– Student-led outreaches – students enjoy opportunities for ministry and leadership development
– Woven – see report (variety of comments)
– Ethnic Communities – give sense of value and worth to people new to the Twin Cities community
24
• Missions / International Outreach:– Intercultural Studies Dept. – good reports on
quality of work and servant attitudes that students displayed
– Ninedays – many positive invitations to return back to various places of ministry
• Minnesota District AG:– No information at this time
• AG World Missions (AGWM):– No measurement set-up for evaluation at
present time
25
Summary …
• Engagement and Service – definitely a strength of NCU
• Still areas to keep improving, assessing, and evaluating in order to stay current and connected with the needs of our world and our constituents