1 HCL Oracle EBS Portfolio Specialty Products - Demantra
Jan 18, 2016
1
HCL Oracle EBS PortfolioSpecialty Products - Demantra
2Introducing HCL Oracle Practice
Horizontal Apps• Oracle EBS• PeopleSoft• Siebel• JD Edwards
Industry Applications• Utilities• Life Sciences• Retail• Financial
Services
Specialty Products• Demantra• OTM• Agile• RMB• OPA• Primavera
EPM/BI• Hyperion• OBIE/OBIA
Technology• SOA & BPM• Portal and
Content Mgmt.• IDM• Database
Global Rollout
Implementations, Configuration & Development
Design & Product Blue Print
Application Management/ Operations Consolidation
Upgrade and Migration
Assessment Services
4000 consultants
3Seamless Global Organization – Oracle Practice
4000 Consultants
31 Countries
60 Offices
15 Global Delivery Centers
North America
1370Consultants
EMEA
450Consultants
Latin America
120Consultants
ANZ
100Consultants
India
1610Consultants
APAC
350Consultants
4Global Delivery Resources
USA - RedmondMainland Delivery CenterLocal Market Consulting
USA - RaleighMainland Delivery CenterLocal Market Consulting
Puerto RicoUS Near ShoreL2 Support
Brazil – Porto AlegreSouth American Delivery CenterPortuguese & Spanish Coverage
Ireland - BelfastEMEA Near ShoreMulti-Lingual Support
UK - LondonLocal Market Consulting
Poland - KrakowEMEA Near ShoreMulti-Lingual Support
China - ShanghaiLocal Market ConsultingSupport, including Mandarin
JapanLocal Language Delivery Center
SingaporeLocal Market Consulting
Australia - MelbourneLocal Market Consulting
New Zealand - AucklandLocal Market Consulting
South Africa - Cape TownLocal Market Consulting
Malaysia - Kuala LumpurSupport CenterLocal Training Academy
India - 5 LocationsOffshore AMS & ADS24x7 Monitoring Center
5OU Presence across Key Horizontals
Key HighlightsHorizontal Representative Customers
Hyperion/ OBIEE
Demantra/OTM/
Primavera
Technology Capabilities
Siebel
JD Edwards
Oracle eBiz
PeopleSoft
• 1500+ consultants across the globe• Over 120+ clients in Oracle E-Business Suite across Modules
• HCM, Financials, SCM & CRM and across versions• 10+ years of rich experience• 30+ R12 live successful engagements• 550+ consultants across the globe• Over 40 clients across HCM, Financials, SCM & CRM• Beta Testing and Co Development Partner with Oracle• Global Customers with multiple AMS engagements
• 450+ Consultants• Expertise in Product Selection, Process Blue Print• Multi-location, Multi-functional, Multi-Technology engagements across the globe
• 450+ Growing Consultant Team• Multi Product & Multi-version expertise – EOne & World• Strong presence across major verticals• Referenceble customer base
• 200+ consultants in Oracle SCM domain with 30+ Demantra experts• Subject matter experts with profound knowledge in Demantra Modules
• 250+ Consultants• Multi Product & Multi Version expertise• Strong presence across Regions & major verticals• Involved in beta testing of new versions of the product with oracle
• 120+ consultants• 8+ years of experience• 50+ Engagements
• 75 + Practitioners with dedicated Center of excellence• 5+ implementations on OFSA 4.5.xx & OFSAA 5.x• First Oracle partner to implement OFSAA 5.x in the world
OFSAACapabilities
Demantra
6Oracle UniverseVertical Driven Growth
Telecom, Media & Entertainment
Travel & Logistics Public SectorRetail & CPG BFSIHi-Tech & Mfg Life Sciences
7360-Degree Relationship with Oracle
Product Development
Oracle Consulting
Industry linkages Vertical solution development Industry thought leadership
More than 400 certified consultants
Train partners on Oracle products
Address critical customer issues
Timely access to troubleshooting resources
Linkage into customer accounts for full view
Avoid channel conflict
First info on new offerings
Beta programs including Fusion
Product Advisory committees
Global Platinum Partner
Joint go-to-market of Oracle solutions
Strategy alignment360-DegreeRelationship
Field Sales
IBUs & GBUs
Product
Oracle Consulting
Education
Support Alliances
Partner on opportunities Leverage unique capabilities Knowledge sharing
8Oracle Relationship & Leverage
Platinum Partner for Oracle across the
globe
Dedicated Oracle Alliance across the globe – Joint Field
engagements
Member of Product Development and Product Strategy
forums
Beta testing partner for BI, PeopleSoft and Fusion Apps
Global SI partner for Fusion apps
implementations
Points for Leverage
Strong Oracle Leadership connect (Derek Williams – Oracle Executive Sponsor for HCL)
Specific alignment to address critical customer requirements & Support Issues
Stronger Enablement on Product front
Greater access to Oracle Support resources
HCL Path to Diamond Partnership
22 Product line certifications complete, 9 advance specialization completed
9HCL - Oracle Partnership DimensionsServices Partnership•Global Reseller of Oracle Applications & Technology Programs•Services Partner in India, Malaysia, Singapore, New Zealand, Australia, Brazil, NA, Dubai , South Africa etc
GTM Partnership•Global GTM Strategies with various products•Key Events in collaboration with Oracle in FY’11
•Life Sciences Event in UK•Manufacturing customer Summit in Dubai•Edge Product & VCM Workshops in India & Asean•HCL Oracle Industry Day - Dubai
Development Partnership•Co development partner for OPSM•Strategic partner for JDE•Beta testing partner for PeopleSoft and Hyperion•Strategic and ramp up partner for Fusion Apps
Partnering for Ecosystem Enablement•Dedicated Oracle Partner Network Lab at HCL Premises.•Content Development Partner•Boot Camp Delivery Partner•Dedicated Oracle Test Center for HCL
10HCL Oracle Specializations Update 22 Specializations & 9 Advanced Specializations till date
SOA CRM OBIEE Database Solaris PeopleSoft People Tools
Oracle Essbase
People soft HCM
Hyperion Planning
Advanced Specializations
11Alliance Snapshot
Reselling Oracle Programs
FUDA has been executed across 11
regions globally
Beta Testing Partner
Beta Testing Partner for Fusion Apps
Platform BPO Partner
HCL is a Platform BPO Partner
Partnership Agreements
WW Platinum PartnerUntil April 26,2012
Co –Development Partner
Co development Partner for OPSM
Delivery Partner Agreement
HCL is now a Delivery Partner for
Enablement 2.0
12The World is talking about us
Forrester Wave™: Oracle Implementation, Q4, 2009Voted Number 1 for
Customer Satisfaction
HCL is a Strong Performer in Oracle
Implementation Wave
MCA Consultant Award 2008
“Case Study: Teradyne's Outsourcing
to HCL Shows How Transparency, Flexibility
Deliver Outsourcing Value.
Application Partner of the year for FSI
industry.
“In terms of experience, marquee clients, and
breadth and scale, the Oracle Universe service line has acquired enough
momentum to address Oracle implementation
and support-related requirements of any scale
and complexity”.
“HCL Offers a broad portfolio of services across
BI and EDW lifecycles. HCL has executed more
than 100 BI programs across verticals. HCL’s Implementation ranges from departmental(10 Users) to global(5,000
users) in global deployments. HCL’s
Strategic partnership with Oracle will drive more BI
and EDW “stickiness”
13Our Service Offerings
14Oracle Universe – Analyst Talk
HCL has been growing rapidly at more than 50% year-over-year, particularly in industries like communications, financial services, high-tech, manufacturing, and transportation and logistics… received very strong marks on value for the money from its client references.
HCL
A Strong Performer“HCL collaborated with Oracle to architect and implement one of the first E-Business Suite R12 solutions in the solar industry. As an Oracle Certified
Advantage Partner, HCL provides customers like Solfocus with a competitive edge in leveraging industry expertise along with the in-depth knowledge of Oracle
Application features and functionalities,”
- Doug Kennedy, Oracle SVP of WW Alliances and Channels
15Oracle Demantra Practice – SnapshotPractice Snapshot
30+ consultants in the practice– 23% Functional consultants – 40% Techno Functional consultants– 31% Technical consultants– 6% Solution Architect
6+ engagements
Product focus on Demantra 7.3.1
Good number of trained Demantra consultants
Tools/Template for Master data upload
Upgrade/implementation expertise
Certified Demantra Consultants
Supply Chain Industry experienced consultants
21%
23%32%
17% 7%
Average Experience Levels of Consultants
0 - 2 Years 2- 4 Years 4 - 6 Years 6 - 8 Years > 8 Years
Functional Consultants
23%
Techno-Functional Consultants
40%
Technical Consultants
31%
Solution Architects
6%
Demantra Consultants Breakup by Skill Set
16
• Demantra Demand Management, Advanced Forecasting and Demand Modeling, Real Time Sales and Operations Planning & Predictive Trade Planning,
• Multidimensional data modeling with flexible data hierarchies.• Automated analytics engines.• 15 Forecasting Models to handle an unlimited number of
simultaneous causal factors, including pricing and promotions.
• Chaining and Activity shape modeling to predict new product demand and product phase-out
Oracle Demantra Practice
16
Functions
Engagement types
• 30+ Technical and Functional Consultants• Global Presence• Dedicated Delivery Methodology for varied service
offerings
Propositions & differentiators
• Demantra Suite Fixed Price implementations.• Time and Material (T&M) engagements.• Annuity Services – maintenance and enhancement
in production environment.• Offshore - Integration and Custom developments
engagements.
Our clients
Unique Solution Offering –
Demantra Extension packs – providing the right fit• Solutions for domain specific business requirements
Demantra Integration Expertise - single holistic view• Integration with ERP• Integration with Legacy Applications (Mfgpro & COGNOS)
Configuration and Go – Live preparation - Demantra Tool Kit
• Business Process Design for different industry verticals
• Seamless Data Migration
17 Integrated Methodology
18Implementation / Roll Out Models
Hub & Spoke Model
POC Model
Collaboration Model (STAR Model)
What is a Global Implementation/Rollout ?
Global Implementation/rollout is the process followed to install, configure, testing and deploying of Business applications in more than one locale with standardized business processes as far as possible.
19Solution Accelerators
20One of the world's leading biotechnology companies.
Industry Life Science Employees 10,000+ Operations Globally
Time Zones
3
Value Delivered A global view of demand and Capacity
Improved forecast accuracy
Collaboration of all business functions sharing the same data
Ability to analyze and perform what if planning scenarios
100% Process automation
Peak Team Size5+
Implementation, Maintenance & Support
Oracle Demantra Demand Management
.
North AmericaEnglish
EuropeEnglish
Build Data Model in Demantra based on the Customer’s Existing Model resolving data conflicts.
Build an interface for Inbound & Outbound Process.
Developed procedure to handle Multi Currency and budget process.
Using Custom Procedure to change the Cost on daily basis for the combination.
Found an item with the prefix ‘0’ after loading the item through procedure, address the prefix ‘0’.
Configuring System Parameters for better Worksheet Performance and Forecast Generation.
APACEnglish
21Saudi Arabia’s fastest-growing retail unit bringing its nationwide presence to 33 outlets.
Industry Retail Employees 1,500+ Operations KSA
Time Zone
1
Value Delivered Reduced duration of forecast generation from a week to 4 hrs. 25
min.
Considerably reduce the manual Intervention in the forecast Review process.
Visibility of future forecast for a span of 6 months.
Alert the business users whenever the System Forecast varied from the predefined tolerance % specified by the customer.
Early alert to Supplier on Demand.
Peak Team Size5+
Implementation, Maintenance & Support
Oracle Demantra Demand Management and
AFDM
.
Solution built to compare forecast generated by the system and the actual sales.
Auto-approve the forecast based on the Business Rules and Publish the Forecast for Replenishment.
Activity shape modeling feature to easily reapply a demand profile that has a distinct shape over time in the future.
Improved forecast accuracy from by around 20% at an SKU level.
KPIs to best demonstrate the demand & supply pattern at Category Level.
APACEnglish
22American multinational conglomerate.
Industry Consumer Revenue USD 10.4 Billion Employees 3200+ Operations Globally
Time Zones
4
Value Delivered Better Forecast Accuracy after plugging in the gaps
Good Worksheet Design/Development enabled an efficient way of review process
Enhanced Audit Trail Capability
Peak Team Size5+
Implementation & ASM
Version Demantra 7.2.0 and 7.3.0.1 User
Base 500+
Demantra Demand Management
Enhancements migrated to Production in a very quick time due to the extensive knowledge on the entire Demantra Functionality and the Technical Aspects, which has brought appreciations from the Users.
The issues of mismatch in quantities between the JDE and APS instance were resolved mainly by looking at the attribute setup, transaction set up or some of the open orders not getting collected to Demantra
An Enhancement designed for introducing NPI’s
North AmericaEnglish
APACEnglish
EuropeEnglish
23The 11th largest Tier 1 Automotive Supplier in the world
Industry Manufacturing Employees 35,00+ Operations 27Countries
Time Zones
12
Value Delivered Reduced Complete forecasting for one customer ship of one cycle
from 9 hrs. to 25 minutes.
Improved the forecasting to an average of 30-33% MAPE.
Created aggregation at customer, site, Product Series, Commodity and Business Unit level
Alerts set up for scenarios where there was variation in Customer Forecast above a certain predefined tolerance %
Peak Team Size5+
Upgrade, Maintenance & Support
Oracle Demantra Demand Management
Development of custom integration between Oracle EBS and Demantra. Since the client was on EBS 11.5.10.
Setting up Waterfall analysis of customer demand over time to monitor ‘drop-ins’ and other demand events in time to respond without supply chain disruption
Constraint based planning setup and scheduling support was carried out
.
North AmericaEnglish
APACEnglish
EuropeEnglish
24A technology company specializing in data and storage networking products.
Industry Hi-Tech & Mfg Employees 5,000+ Operations 70+ countries
Time Zones
3
Value Delivered The Discrepancies of data between instances were reduced by
aggressive monitoring and short-time fixes of issues.
Enhancement requests fulfilled.
Enabled strong controls, compliance and accuracy
High scalability meeting business demands for future businesses road map.
Peak Team Size5+
Implementation, Maintenance & Support
Oracle Demantra Demand Management
.
Enhancements migrated to Production in a very quick time due to the extensive knowledge on the entire Demantra Functionality and the Technical Aspects, which has brought appreciations from the Users.
Collection Programs monitored on hourly basis, for any errors the Footlights were used and mails sent whenever the program is running for more than an Hour. This enabled quicker resolution of the issue.
The issues of mismatch in quantities between the ERP and APS instance were resolved mainly by looking at the attribute setup, transaction set up for the OM Orders or based on the query written for collecting data from ERP by getting into the dynamic views created in Demantra
APACEnglish
EuropeEnglish
AmericaEnglish
25
Assisted in db & apps upgrade, splitting database & application servers to improve performance, configured hardware load balancer for 7 nodes (unique in the industry)
Introduce efficiency in Supply Chain my reducing operating cycle time in the Hub Process with Contract Manufacturer from 7 days to a single day i.e. 85% improvement in operating cycle time Revenue increase from $500 million to $800 million
Month-end process takes 3 days to complete. Streamlined the process to complete the Month-end within a night. Database performance was improved by enabling Maintaining Scripts which improves the performance of long running batch jobs.
Solution for Pick Ticket Verification as a workaround over Oracle Shipping module assisted in reducing Cycle time reduced from 6 mins to just 1 min for an organization that handles 50,000 transactions per day
Order to schedule solution helped Streamlined process for information exchange across warehouses and manufacturing plant and reduce cycle time from days to just few minutes
World leader in Information Storage Systems
Increased sales revenue by 78% within 4 months of implementing modules in OM, Shipping, WMS, and MSCA
Oracle Practice – Derived Benefits from business operations
One of the largest manufacturers of compact discs in the United States
The largest provider of conferencing services in Europe, and the fifth largest in the world
A Global Storage Networking Equipment Manufacturer
Leading Retail company in Indiana
A world leader in corrective lenses
25
26
Industry Best Practice Leaders
Dedicated Capability Leaders for
Specialization Tracks
Customer Advisory Council
Oracle leverage for Solutions and Delivery
Excellence
Solution Assets – Accelerators & Tool
Kits
Process Libraries Repository
Customer Value Portal for Business
Improvements
Business Benefit Led Transformation
Frameworks
OPN Lab with 500+ Training Programs
Dedicated Continuous Improvement Focus
Edge Application Integrations
Cutting Edge – Business Services,
Fusion, etc.
Practice Maturity Index
Quality Improvement thru Six Sigma
Practice Enablers
27Assets for Value Delivery
Process Libraries Repository
Solution Assets – Accelerators & Tool
Kits
Assets
Value Measurement
Repository of solutionsKnowledge
Management
28What Makes Us Different?
The A-team, alwaysCollaborate to innovateClient-focused flexibility
In the Right Way for the Client
Business before technologyBenefits ledGoals aligned
Doing the Right Things
Industry insightProven experienceDriven to deliver
The Right People
Thank You