1. Franchisee INFO Pack - A4 Email Version - Jun'14

8/17/2019 1. Franchisee INFO Pack - A4 Email Version - Jun'14

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FRANCHISE

INFO PACK


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2

Contents

About us - Overview .................................................... 3

What we do? .............................................................................. 3

Why are we different in

a competitive market? ......................................... 4

Healthier, Happier

Workplaces .................................................................................. 5

Listen to our clients! .................................................. 6

Clean Planet Franchise

Expression of Interest ........................................... 7

Who do we work with? ........................................... 11

Still growing against

the trend! ......................................................................................... 12

Why we are your

best choice! ................................................................................ 13

Have you got what

it takes? ............................................................................................... 14

What’s next ................................................................................ 14

Buying a franchise

- The process to join .................................................... 15

Franchise Info Pack June 2014


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About us - Overview

3

Clean Planet is New Zealand’s first health-focused and dedicated

environmentally-kinder commercial cleaning company. Our aim is to

create healthier, happier Kiwi workplaces.

Clean Planet was established by a passionatebunch of Kiwis who recognised the demand

from businesses for healthier and greener

cleaning solutions. They saw that it was

possible to establish a business that was not

only lucrative, but also progressive, ethical and

kinder to both people’s health and the health

of the planet.

What we do?

We’re not your average commercial cleaning

company. Clean Planet is proud to be an

innovator, transforming the face of the

industry in New Zealand.

Founded in 2008, we were the firstcommercial cleaning company in the

country to focus on eliminating toxic cleaningchemicals from Kiwi workplaces to help them

reduce their environmental impact.

We also questioned the impact chemicals in

commercial cleaning products were having

on our franchisees and clients’ health. Often

cleaning products and processes can actually

taint indoor air quality and create allergens

that can harm people. We trailblazed in this

field, becoming the first and only commercialcleaners to come up with our own locally

formulated and manufactured range of health

focused eco-cleaning products.

We’ve also fine tuned all of our cleaning

processes to ensure we’re ahead of the

game when it comes to improving indoor air

quality in workplaces. This is why we’re the

first commercial cleaning company to be

approved by the Asthma Foundation in

New Zealand.

Underpinning our ethical approach is a

commitment to quality. Delivering healthier,

environmentally-kinder workplaces for our

clients and a superior quality clean.

All of this combined, gives Clean Planet

a unique point of difference and strongbusiness advantage in the market.

We’re a young, ambitiouscompany with a mission:

To provoke a healthy

environmentally-kinder cleaning

revolution in New Zealand’s

dirty old commercial

cleaning industry.



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Why are we different

in a competitive market?

4

SUPPORTING

AS TH MA CAR E

SENSITIVE

CHOICE

•

N A T I O N A L

A S T

H M A CO U N C I L A

U S T R A

L I A

•

A S T H M A

F O UN D A T I O

N ( N Z

)

®

New Zealand’s fastest growing

commercial cleaning company.

In just three years we have grown from

three franchisees to more than 75. We now

operate five Master Regional Franchises

around the country and are looking for moregreat people to continue the success story.

New Zealand’s only commercial cleaning

company approved by the Asthma

Foundation (NZ). Clean Planet went

through the Asthma Foundation’s product

advisory panel’s rigorous assessment to

achieve Sensitive Choice certification. The

independent panel is made up of an allergist,

GP, industrial chemist, respiratory physician,pharmacist and a consumer who suffers

from asthma. Both our product formulations

and cleaning systems have been certified

by the Asthma Foundation to ensure they

help to improve workspaces for people who

suffer from asthma, allergies and respiratory

illness and create better air quality for all.

Leaders in environmentally-kinder

cleaning. We were the country’s first

dedicated environmentally-kinder

commercial cleaner and have been helping

businesses reduce their environmental

impact since 2008.

100% NZ owned & operated. We’re proud

to be owned and operated by a passionate

bunch of Kiwis, who know what New Zealand

businesses want.

100% NZ made products. We use 100%

New Zealand made and manufactured

products, created using Clean Planet’s

unique product formulations.

Superior Environmental-Choice

certification. Many of our products hold

New Zealand’s highest environmental

endorsement, Environmental Choice

certification (the government-authorized

Eco labelling authority). The New Zealand

standards are superior to Australian standards

(used by many of our competitors).

No toxic chemicals! We refuse to produce

products that contain chemical culprits suchas bleaches, disinfectants, chloride based

cleaners, EDTA’s, Dyes and Phosphates. We

significantly limit the use of Volatile Organic

Compounds (VOCs).

A healthier franchisee for you and

your staff. Our commitment to health

creates a safer work environment for all of

our franchisees and their staff. Research

has found that occupational asthma ismost likely to affect professional cleaners

because of their contact with toxic cleaning

chemicals. Not at Clean Planet!

High quality reputation. Our high-

specification service is second to none and

creates a unique point of difference in the

industry. From our uniforms being made

from sustainable textiles to driving eco-

friendly vehicles to employing the best tools

to do the job sustainably.



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Healthier, Happier

Workplaces

5

Businesses place their staff health and

wellbeing as a very high priority. When we

talk to them about health, they sit up and

take notice. Many people don’t realise

the impact that overuse of toxic cleaning

chemicals can be having on their businessand staff health.

We believe healthier workplaces are

happier more productive workplaces. We

want to help our clients improve the health

of their work environment, reduce staff

sick days and improve their bottom line.

New Zealand has the second highest

prevalence of Asthma in the developed

world, and it’s gratifying that our innovative

products and cleaning techniques have

been recognised by experts in this field as

helping make a difference for asthma and

allergy sufferers.

A superior quality clean

At the end of the day, clients want to know

that we can delivery a superior quality cost-

competitive clean. This is probably top of

the list for most of our clients.

Gone are the days when environmentally-

friendly products were poor performers

in comparison to chemical laden

conventional products.

Our products compete in performance

with any conventional products to deliver

a highly-effective clean. They aremanufactured to our own high specifications

within New Zealand to ensure we provide

superior service without compromise.

Our service delivery standards and quality

assurance/auditing process is second

to none.

We also provide a robust client engagement

programme to ensure we’re always

meeting and exceeding service standards

and expectations.

Environmentally-kinder

We’re positioned in a rapidly expanding area

of the market.

From small to large businesses, a growing

number of companies are incorporating

sustainability into their business objectives.

Many organisations are focused on

decreasing their environmental footprint,

whether it be through recycling waste,

measuring and minimising their carbon

footprints or investing in green-buildings.

We offer a unique service that can help

them achieve sustainability objectives by

reducing the number of toxic chemicals

they use in their workplace and wash down

their sink.

With the highly-regarded third party

Environmental Choice certification behind

our products, we have integrity and offer

clients a service they can trust.We walk the talk!



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Listen toour clients!

6

“Clean Planet has held the cleaning contract

with Sealed Air since September 2008. Upon taking

these responsibilities from the previous cleaners,the improvement in standard was immediately

noticeable. Over this period of time, we been pleased

with the level of service provided. Cleaning staff are

always approachable with a professional manner.

Clean Planet are a professional, efficient, reliable and

trustworthy cleaning company that I have

no hesitation in recommending to any business

in their capacity as cleaners.”

Sealed Air (New Zealand)

“We were attracted to Clean Planet

due to their eco-friendly commitment, as

a first step towards improving our own

environmental performance. Their unique

use of technology and products, as wellas their commitment to quality, has also

made a considerable improvement to

our working environment. I can happily

recommend the environmentally friendly

Clean Planet clean to any business”.

Fletcher Easy Steel

“We believe environmental

sustainability is important – we all

need to be doing something and Clean

Planet provided an ideal solution.

The service we have received from

our franchisee has been absolutely

brilliant. It’s obvious our Clean Planet

operator has real pride and belief in

his work, which is great.”

Alan Cameron, centre manager for

Southmall in Manurewa

"As a sustainable company Jasmax

strives to partner companies who

help us to deliver our sustainable

vision. The Clean Planet service

including the use of greener

cleaning products was key in their

selection as our cleaners."

Jasmax



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CleanPlanetHealthier, Happier Workplaces Franchise

Expression of Interest

STRICTLY CONFIDENTIAL


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PERSONAL INFORMATION

First Name: Last name:

Address: Postcode:

Suburb: City:

Home ph: Work ph:

Mobile: Email:

Partners Name:

NZ Citizen: � YES � NO Nationality:

If NO, are you authorized to work/own a

business in NZ.

� YES � NO

Have you ever been self employed/or owned

a business.

� YES � NO

If YES please give brief details.

Do you have a Police Record? � YES � NO

If YES please give brief details.

Are you interested in Full Time or Part Time Franchise?

CURRENT EMPLOYMENT

Company: Phone:

Position/Job

Title:

Start Date: Salary: $

Responsibility:

PREVIOUS EMPLOYMENT

Company: Phone:

Position/Job

Title:

Start Date: Salary: $

Responsibility:

Franchise - Expression of interest

REMOVE,COMPLETEA

NDRETURNTO CLEANPLA

NET


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TRAINING / STUDY / EDUCATION

Provider: Where:

Date: Qualification:

Provider: Where:


Provider: Where:


REFERENCES: (List 3 professional / personal – but not a relative)

1. Name: Relationship:

Company: Phone:


Company: Phone:


Company: Phone:

NOTE: We will ONLY contact the above after 1st interview/meeting and when both parties have

agreed to progress further

FINANCIAL DETAILS (To determine viability of owning a franchise)

Home Owner � YES GV $ or � NO Rent / Board / Other

1st Mortgage $ 2nd Mortgage $

Other Debts (Cr cards/Store Accounts / HP/loans) Total $

Other Assets ( Savings/Investments/Property) Total $

SUMMARY – Total Assets $ Total Liabilities $

Briefly describe your business skills/strengths (e.g. sales / management / accounts etc):

What do you think a company’s customer service philosophy should include?

What attracts you to becoming a Clean Planet Franchisee?

What do you think are the 3 most important aspects to being successful in business?

1.

2.3.


R E M

O V E , C O M P L E T E A ND R E T U R N T O C L E A N P L A NE T


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What would your business financial goals be? (e.g. to get a min income of $70k; build the business

for more income; to provide income/jobs for yourself and other staff/or extended family

Have you investigated any other franchise opportunities? What was your assessment of them?

PRIVACY AND AUTHORITY STATEMENT

Clean Planet Franchise Ltd will not disclose any information contained within this document to any

third party other than for the sole purpose of obtaining a credit and police check. We respect your

confidential information provided and we are bound by the provisions of the Privacy Act.

1. I certify that all information and answers given are true and complete

2. I consent to and authorize Clean Planet Franchise Ltd to conduct a full credit and police

check on myself, the named applicant.

3. I agree and understand that this Expression of Interest document is NOT a legally binding

contract. It is solely for the purpose of providing information to Clean Planet Franchise Ltd,so that they can determine my suitability as a potential franchisee.

Applicants Name: (please print)

Signature: Date:

Please remove, complete and return this form by

FAX: (09) 636 3032

EMAIL: [email protected]

POST TO : Clean Planet Franchise Ltd, P O Box 24691, Royal Oak, AUCKLAND 1345

I, acknowledge receipt of Clean Planet’s

Disclosure Document and a copy of Clean Planet’s Part Time/Full Time Franchise Agreement.

Signature: Date:


R E M O V E , C O M P L E T E A

N D R E T U R N T O C L E A N P L A

N E T


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11

Who do we work with?

We work with some of the country’s biggest companies including

Fletcher Easy Steel, Fulton Hogan, Avis NZ, Colmar Brunton and

Nobilos Winery, to name just a few.

A few of the companies we work with:



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12

Still growing

against the trend!

Clean Planet’s primary target market

is medium-sized, corporate and

government organisations.

There are only 335,000 businesses in New

Zealand, ranging from large corporations toSMEs to the education sector, government

departments and local councils. Our

franchisees work across the board with

all sorts of organisations from day care

centres, to shopping malls, to office

buildings to medical facilities.

The commercial cleaning service market is

worth approximately $1 billion per annum

in New Zealand.

The last few years have been tough for

many small businesses, but commercial

cleaning is classed as a ‘safe’

industry and has been virtually

recession-proof. Why? Because

it’s a basic requirement for

almost every business.

Clean Planet has a very uniqueoffering from the mass of

other commercial cleaners. We

really do stand out from the

crowd during the tender process,

especially with credible third

party certifications such as the

Asthma Foundation

Sensitive Choice, supporting

our credentials.

If you are looking for a strong, well-branded

business that has the potential to earn a high

income- Clean Planet is for you.

Our premium brand gives you greater

income security and the potential to earn a

higher hourly rate.

We’ll provide all the equipment, products

and processes you need to get your

business off the ground. While at the same

time offering a healthier cleaning service

that is better for you as well as our clients,

their staff and the environment.

Everyone wins.



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Why we are your

best choice!

13

Why we’re the best franchise choice on the market…

1You can hit the ground running.

We’ll organise all your initial clients.

You’ll start with a target annual turnover

from $40,000 for a base investment of just $18,000.

2From there the sky is the limit.

We will set a secure agreed income per

year. This can range from $40,000 to

$70,000 per annum and go up to as much as

$250,000 plus per annum.

3You get the freedom to grow your

business as much as you want to. You have the autonomy to recruit,

manage and motivate a team of expert

commercial cleaners for your green cleaning

team to determine your own potential income.

We only ask that you maintain a supervision

roll over all cleaners you employ to ensure that

our high standards are always met.

4You get to keep any capital gain achieved on the sale of

your business.

As your business grows there are

opportunities for you to build a valuable asset,

the more turnover and profits you make, the

more your business is worth. If you choose to

sell your business in future, and have worked

hard to build up a proven sales record and

customer base.

5

A fair and easy fee system that

leaves no surprises.

Any ongoing franchise fees and

royalties, which include management, are aset monthly percentage of your income, so it

is easy to budget.

6You’ll buy into the distinct

stand-out Clean Planet brand.

We’ve recently undergone an exciting

new makeover. This encompasses vehicles,

uniforms, stationery, website and e-marketing

material and gives Clean Planet a distinctmarketing edge that sets us apart from

our competitors.

7Your business is fully supported.

We provide administration, marketing

and manage everything from client

acquisition, invoicing and collections. All you

have to do is focus on getting the job done.

8Full training and ongoing extensiveexpertise at your fingertips.

Our support team has more than

30-years industry experience. We provide

you with all the ‘on the job’ training you’ll need

to establish your career as a professional

career cleaner.

Our success comes from the success of our

franchisees, come join our great group of

business owners making a difference.

Everything is ready for you to start earning!



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Have you got

what it takes?

14

You do the work and we will

guarantee the payment

We’re looking for people who believe in our

vision and are enthusiastic about being part

of an innovative business that is changing theface of commercial cleaning in New Zealand.

Great people skills that will inspire and

lead a commercial cleaning team.

Excellent customer service ethic.

A positive and passionate attitude.

Sound communication skills both written

and verbal.

A genuine desire to embrace our healthier,

environmentally-kinder values and vision.

A sincere desire for business growth

together with a winning attitude to succeed.

Some commercial cleaning experience or a

desire to learn the basic skills required.

The ability to pass on and teach our skills

and standards to your employees.

Basic computer skills.

Ability to pass a full security check

because we insist on providing peace of

mind to our customers.

What’s next

If you like the sound of us and you want to

find out more about joining the Clean Planet

team. The next step is to complete our

‘Expression of Interest’ form to provide somebasic information about yourself.

Then get in touch with us and we’ll set up

a time to meet you (and your partner) to

discuss the opportunity further. This is a

good time to discuss any further questions

you have and talk in detail about the potential

for your new business.

We believe choosing a Clean Planet franchiseis the right decision, but it’s a big one to make.

Take your time, discuss it with your friends

and family and we look forward to hearing

from you soon.

Shane West

General Manager



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Buying a franchise

- The process to join

15

Process Franchisee Master Regional Franchisee

STAGE 1

First contact and

business brief

- Request FRANCHISE INFO PACK

- Complete and return expression of interest (EOI) insert from INFO PACK

(To be completed prior to receiving any further information)

STAGE 2

Meet and greet

- Book appointment and meet todiscuss opportunity

- Review EOI,

- Discuss background and interest in

Clean Planet Franchise

- Answer any questions

- Master Regional Franchise (MRF)

application may require Non

Disclosure Agreement (NDA) and

CV assessment

- Request Company Disclosure

Statement (in reference to Franchise

Association requirements)

- Draft franchise agreement- Sign document acknowledgement

receipt

- Draft Regional Franchise

Agreement

- MRF Brief

- MRF Revenue Model and Example- Sign document acknowledgement

receipt

STAGE 3

Feedback and Q&A

- Seek feedback of level of interest

- Sign agreement

- MRF to prepare Business Plan Brief/

Summary discussion.

- Info. Document - Sample proposal

document

- Sign agreement

STAGE 4 - Cooling Off Period (in reference to Franchise Association requirements)

STAGE 5

Make a start- Confirm commencement date and receipt payment

START-UP

Induction

- Supply equipment, product etc.

- IT setup, stationery, insurance, H&S

setup & review

- Set training plan

- HQ visit

- Sales introduction

- Operations review with team

- Franchisee recruitment summary

- Administration review



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CleanPlanetHealthier, Happier Workplaces

3 Cain Road, Penrose, Auckland 1072

PO Box 24691, Royal Oak, Auckland 1345T 09 622 0828 F 09 636 3032

[email protected]

cleanplanet.co.nz

1. Franchisee INFO Pack - A4 Email Version - Jun'14

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