1 EUROPEAN STEEL COMPANIES–UNIVERSITIES JOINT CONFERENCE Warsaw 26-27 April 2007 e-learning in steel production –general concepts and application examples.

1

EUROPEAN STEEL COMPANIES–UNIVERSITIES

JOINT CONFERENCE

Warsaw 26-27 April 2007

e-learning in steel production –general concepts and application examples

Michael Langer, Harald Peters, Carl-Dieter Wuppermann

3

distinction of concept

know ledgem anagem ent

docum entm anagem ent

period m anagem ent

e-learn ing

m anagem ent o f m aintenance periods e.g .for forklift trucks

adm in istration and d istributionof expert know ledge

learn ing by using e lectron ic m edia for continu ing education, safety instructions and accidentm anagem ent m anagem ent o f c ircu it d iagram s,

operating m anuals,instructions,brie fings

4

motivation for e-learning solutions

request for education and continuous training is increasing:

plenty of knowledge increases rapidly,

quantity of information for the daily work acuumulates,

customer demand for high quality products requires top educated staff,

plenty of security instructions for personal safety increases continuously.

flexible and excellent educated,

staff is requested to keep:

because: continuous education is strategic component for production,

individual security training is requested by legislator, knowledge harmonization in different target user groups is a key component for success.

5

requirements of the steel industry

continuous education,staff only,specia l know ledge,confidentia l in form ation

safety tra in ing of em ployeesfrom external com panies,accident m anagem ent

general safety instruction for a ll peoplesojourn ing in the p lant e.g. truckdriver,supplier, external people and staff

6

constraints (by legislator)

7

constraints (target group)• difficulties concerning the heterogeneous audience:

variably learners‘ age,

different experienes within the learners‘ community,

differences in culture and language within the learners‘ community,

partially unexperienced user in PC handling.

demands:

pedagogical approach has to be intuitive and self-explanatory,

the selected pedagogical approach and the selected methods

have to be applied to all learning units,

e-tests have to be conform with legal bases.

8

analysis of e-training in steel companies

actual situation concerning e-learning integration in the steel works

(production environment)

• software platforms are not adapted to the steel specific needs,

• features catalogues, best fit for each task, are not available,

• strategies for content development considering the different skill level of the

user are not available (pedagogical aspects),

• the accessibility to the learning equipment within the production

environment can not be ensured.

9

e-platform requirements

aspects for a flexible platform usability

functional aspectsnon-functional aspects

cross-platform capability,

online independency,

high disposability,

efficiency and scalability,

extensibility and future-oriented,

reusebility and conformity,

user-friendly,

privacy

limiting of the systems’ range,

integrability of existing information systems,

isolation of functions to be implemented

within the e-platform,

easy content representation (authoring)

10

RFCS-project „e-Tipo“

„e-Tipo“:

factory wide e-training for human resource improvement and meeting process objectives

System requirem ents

Functional and technical specificationsanalysis of e-training in

the steel works

analysis of the current m ethodologies, tools, etc.

m ain learning subjects,

analysis of e-learning approaches,

investigation in suitable IT

System design

architecture for asychronous learning,

design of e-Tipo KDBSystem developm ent

developm ent and integration of asynchronous learning,

KDB developm entsystem test and tuning,

global evaluation,

conclusions about the work and significance for the steel industry

Test and evalutation

2005

2008

11

procedure model for e-learning solution

• concept development,

• collecting content for the learning units,

• preparation of learning content considering methodical,

pedagogical and privacy demands,

• assembly of learning units considering compatibility aspects,

• selection of a suitable technical platform,

• platform adaptation to the specific needs (e.g. barcode scanning),

• implementation of the learning modules,

• development and implementation of suitable e-tests,

• evaluation and adaptation.

12

security instruction and authentication scenario

clearance

clearancesupplier e lectronicinstruction

genera l security instructions for so journs in the p lant

YES YES

N O N O

particu lar security instructionsrequested for specia l assignm ents inthe p lant

cond itions forentry ok?

conditions forentry ok?

servere-p latform

electronicinstruction

electronicinstruction

5 1 0 6 0 2 0 0 AB- 4

security card for supplier and external em ployees

Ident. N r:

valid until:

06/08 06/08 08/08

nam e:

num ber of certificate 070307-001

H interhuberA lo is

BAYER N M ETALLFarnw eg 7

89327 Appenzell

forenam e:

com pany::street:

1A 2A 2A

city:

13

benefits for steel producer

• reduction of effort and expenses for the large number of security

instructions for foreign supplier and staff,

• improved instructions results by learning on one‘s own authority,

• obtaining legal certainty for the steel producer by application of

random assembled e-tests (multiple choice tests),

• improved administration of individual‘s security tickets,

• high disposability at any time.

14

E-learning platform ILIAS (GPL)

15

EUROPEAN STEEL COMPANIES–UNIVERSITIES

JOINT CONFERENCE

Warsaw 26-27 April 2007

e-learning in steel production –general concepts and application examples

Michael Langer, Harald Peters, Carl-Dieter Wuppermann